Flat 2 Channel View

17 Customer Reviews

• "Very lovely apartment."

  Everything was clean and spotless. Would highly recommend

  Reviewed by Lisa5.0★Sep 2024

• "This is a lovely comfortable well equipped holiday home with great views and a lovely hot tub."

  The only thing we noticed was that the floors were not as clean as the could of been, white socks soon become dirty from the floor and you could see crumbs/dirt under the sofa, bed and kitchen units etc where thing had been pulled out to clean. This would not stop me staying again or recommending it to somebody else but a little improvement that could be made

  Reviewed by Tract4.4★Aug 2024

• "The flat was beautiful and spacious."

  Very clean. Beds very comfortable. Views incredible.hot tub a fantastic bonus. Not as close to town as we thought but taxi to town and back were easy to obtain and cost between 6-8£ a time which was cheap between the four of us on our trip. We ordered a grocery shop on uber eats from local co op which was easy and quick. All of us enjoyed our stay. We had no issues at all.

  Dear Karen, thank you for your feedback. We are pleased you had a lovely time and hope to welcome you all again soon. Best wishes, Gemma and Pam Property Owner

  Reviewed by Karen5.0★Oct 2023

• "Dirty throughout spent most of the week on the phone trying to get things sorted by the time Sykes reported the complaints about the cleanliness and the owner came out we only had one day left of our holiday ."

  Would never rent this place again nor would I use Sykes promised call back when not received and I rang told the person was on annual leave don't their staff know if they are on annual leave the following day? Photos of the dirt sent to owner and Sykes were given excuses and told Sykes recommend the owner should offer a bonus to the cleaning team to encourage a good standard of cleaning. If I was paying over £300 every turnover I would be giving them a P45 not a bonus to clean the property. To add insult to injury because a member of Sykes staff forgot to inform the owner about the cleanliness problem when she sent someone to fix the broken shower door and she came on the Wednesday afternoon as we were leaving first thing Friday morning and we said there was no point in sending in the cleaners as we had been in there all week that it was our fault the problem was not rectified. When I spoke again to Joanne and said where were we supposed to go as it was a dreadful day and my friends husband is not in good health and disabled. After paying the best part of £1000 we were given a good will payment of £91. Well all I can say is the flat is situated in a fabulous spot and the outlook is fabulous but in desperate need of a deep clean and certain things replaced or repaired but after this experience we would never use Sykes again or book this apartment so we won't be losing out.

  Dear Patricia, thank you for your feedback. We pride ourselves in offering a beautiful apartment with amazing sea views, hot tub and a home from home. With this, we have always taken cleanliness seriously and feel extremely disappointed that on this occasion it did not meet your expectations. We have taken your feedback seriously and will endeavour to keep usual high standards. Best wishes, Gemma and Pam Property Owner

  Reviewed by Patricia1.9★Sep 2023

• "Great well equipped property."

  Very spacious and modern. Big outdoor area with hot tub. (Just missing a BBQ). Personal opinion. Beds was very comfortable with on suits. Worst think about staying here was the walk back with a pushchair

  Reviewed by Courtney5.0★Sep 2023

• "The apartment was difficult to find initially and the driveway very tight."

  It is a spacious apartment but looking a little tired (floors very scratched and dishwasher baskets falling off the runners). The hot tub was the best I have ever been in, lovely and clean. Barney (the man from downstairs) asked if we had a dog (we didn’t) because there was dog excrement on his steps, yet he has 2 dogs. We were disturbed by the dogs howling on a couple of occasions. You deffo need a car to get about but overall it is a good location.

  Reviewed by Maxine3.1★Aug 2023

• "Was a lovely place only a little problem using main tv in lounge to watch free ..."

  Was a lovely place only a little problem using main tv in lounge to watch free view hot tut better than last year and the cat coming in made it feel like home will be coming again

  Dear Julie, thank you for your feedback. We are glad you had a nice time. We have listened to the feedback on the Tv in the lounge and we have replaced it. We hope to welcome you all again soon. Best wishes, Gemma and Pam Property Owner

  Reviewed by Julie4.1★Nov 2022

• "The apartment was spot on."

  There was just a couple of issues. We were not told the door number which we had to call Sykes for the number. The toaster was not working on one side. Extracter not working in kitchen kept setting off the smoke alarm because could not shut door in kitchen to stop alarm going off. Shaving light in showing room in bedrooom closest lounge not working.However, these issues did not impact our stay . The apartment was situated in a great area with great views which you could never get bored of. We loved the hot tub and pool table. We would definitely recommend and would return.

  Reviewed by Angie5.0★Sep 2022

• "The flat a great size."

  Facilities very good. Only 3 criticisms extract fan in on suite not working same problem no extract fan in main bathroom. A little bit more attention to wiping the cupboard doors in all the rooms to clean the fingerprints off them. My general opinion , a great holiday flat and would book it again .

  Reviewed by Harold4.7★Sep 2022

• "A clean and spacious property in a great location with fantastic views."

  The garage/games room was handy to store our outdoor kit and it was useful to have the washing machine and dryer too. A lovely big hot tub in a private garden. Thank you for a great week.

  Reviewed by Samantha4.7★Aug 2022

• "We really enjoyed our stay A few things need sorting to make it 5* :- Chipped ..."

  We really enjoyed our stay A few things need sorting to make it 5* :- Chipped crockery Toilet roll holder falling off Large sofas luxurious but only comfortable if you’re laying down Poor or no instructions:- cooker, tv, etc Could have been a few credits on the arcade machine ( tend not to carry cash these days) Not familiar with coffee pod machine, could have been a few supplied or told where to get them Parking spaces not clear , people below seemed to be disgruntled at our parking Extractor fan not working

  Reviewed by Richard4.4★Aug 2022

• "We had a wonderful stay in this lovely apartment."

  It’s about 20 minutes brisk walk into Torquay town centre, there are some steep steps to navigate though, fine on the way there, not so much on the way back! Lovely spacious apartment, very clean. A couple of minor niggles, the extractor fan in the kitchen didn’t work. Neither did the fan in the en-suite. The TV was a bit of a nightmare to get to work, but we managed in the end. And the flooring was a little marked, it was obvious that previous occupants had ‘dragged’ things across the floors. None of the above detracted from our wonderful stay though, we would definitely return.

  Reviewed by Melissa5.0★Jul 2022

• "We had a fabulous stay at the apartment."

  It was very spacious with stunning views. We particularly enjoyed the hot rub and pool table. We would love ro stay again in the future.

  Reviewed by Sarah5.0★Jul 2022

• "Lovely property, there were a few issues with some appliances."

  Extractor fan in kitchen was not working. Extractor in en-suite was not working. It did come on twice during stay but very random. Glad of manual for oven as that was a little challenge too. Did use washing machine, everything shook in kitchen and did feel for occupants downstairs. Also, Quite noisy when upstairs occupants were in, especially as young and partying throughout the night, which obviously can’t be helped by the owners.

  Reviewed by Susanne5.0★Jul 2022

• "The apartment was really lovely, we just had a problem with the tv , it kept coming back on the screen no programs"

  Reviewed by Jill5.0★May 2022

• "We’ve had a lovely week."

  No problems at all - only we couldn’t get the extractor fan to work.

  Reviewed by Abby5.0★Apr 2022

• "Great location as easy to walk to the beach, Babbacombe and to town."

  Lovely and spacious. Very clean. Would stay again.

  Reviewed by Jenny4.1★Feb 2022

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