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"Things people look for in their holiday accommodation include comfortable beds, plenty of hot water for showers and baths, and fast and reliable wifi."
This apartment didn’t offer any of these.
As most other reviews have mentioned the apartment does offer an amazing front row seat to views of the sea and Burgh Island and is just steps away from the beach. The kitchen is well appointed with modern appliances and all the “stuff” that’s needed to self cater.
But, for us, good views didn’t compensate for the fact that the beds were uncomfortably soft, we were not able to take a hot shower, and the internet was abysmal.
The mattress and bedding made sleeping unpleasant. The mattresses and pillows felt very used and the fitted sheets were “piled” and quite uncomfortable to sleep on.
No matter what we tried with using the hot water “boost” button, the shower went cold just after a few seconds, as such we had to resort to taking showers in the pool changing room.
The internet speed varied from an extremely slow 500 kbps to a very slow 1.3 mbps. As there is little to no cell service for Three or O2 in that area, the slow internet impacted communication with family via WhatsApp or wifi calling. It also made watching shows on Netflix or freeview frustrating by periodically having to wait for the TV catch-up downloading a programme . (I would recommend downloading any shows you want to watch on your laptop before you arrive.)
I have read other reviews dating back to early last year that mention the issues with the beds and Internet and, for the money it costs to stay there, I would expect something to have been done about them.
Reviewed by Jeffrey2.5★Sep 2024
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"Apart from the master bedroom lights not working intil the Tuesday and there being no shade on the balcony it was an excellent apartment."
I would suggest that the position of the reserved car park could be described by you as it took the help of the leisure manager to find it.
Reviewed by Richard4.7★Sep 2023
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"The property was in an Excellent position and the view was fantastic
The lay ..."
The property was in an Excellent position and the view was fantastic
The lay out was very good and extremely well stocked compared to some places we have stayed
Staff and food in the on site cafe/ restaurant were very good
The only thing I found was the car park location was a little tight and a bit steep and a little way from the property
But please pass on our wishes to the owners the property was excellent and made our holiday complete would love to stay again
Reviewed by Stuart4.4★Aug 2023
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"Sun parasol would be useful for the balcony as other apartments have them"
Reviewed by Iain4.7★Jun 2023
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"There didn,t seem to be much loo roll or any tissues and the dusting and cleaning could have been more thorough."
Also the lock was broken on the main door into the building so was open all the time and the door lock on the apartment was a bit flimsy. However it was all about location whch was great. It was handy to have a landline available as the mobile reception was v.patchy as I had to phone the hospital as my partner broke her leg on the beach last Weds and had to be taken to Derriford in Plymouth where she still is after having had an operation. Ambulance ,coast guard and local farmer (ambulance stuck in sand) had to rescue her from way out on the beach. But we will be back to Bigbury soon!! Andy
Reviewed by Andrew3.8★Apr 2023
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"Great holiday location and place."
Reviewed by Darren5.0★Apr 2023
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"Absolutely amazing place!"
Stunning views, really clean and comfortable. Great swimming pool and restaurant. Such helpful and friendly staff too. One of the best places we have stayed at in this country.
Thank you, we’re so pleased you enjoyed your time in this magical place. Hope you come back soon.
Property Owner
Reviewed by Lindsay5.0★Feb 2023
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"The apartment is absolutely perfect for a holiday by the sea."
The views are wonderful over Burgh Island. It is a top floor apartment but is only a few steps down from the car park , making easy access. It’s modern, clean and well equipped. I find it very relaxing to stay there!
Reviewed by Jennifer5.0★Nov 2022
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"Can't beat the location, amazing, the staff at the little café/bar,leisure,pool were so nice and helpful."
No 23 is warm and comfortable with all the facilities you will need,very well equipped we thoroughly enjoyed our stay and would come back in a heartbeat.
Reviewed by Chris4.4★Nov 2022
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"What a fabulous property!"
So good to have plenty of crockery and cutlery, and enough pots and pans to make a decent meal. Although the restaurant on site is excellent and the staff more than helpful. The pool is clean and a bonus to have for fun with the children. The flat is well presented and very comfortable and it was obvious to us this is a well loved holiday home for its owners with everything you need, from a book to games and binoculars to check out the amazing view. Even the wardrobe had plenty of hangers! Loved our stay and enjoyed a memorable week looking at the iconic view, walking the beautiful beach and relaxing in its magic. Thank you.
Reviewed by Pauline5.0★Jul 2022
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"Great position and plenty of space, good amenities."
Unfortunately our stay was spoilt by the very soft squishy beds - personally we found them very uncomfortable. We also found that the settee and armchairs seem to have been well past their best and also very uncomfortable. For these 2 reasons we wouldn’t stay at this apartment again
Reviewed by Hazel3.1★Jun 2022
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"Perfect!"
Reviewed by Diane5.0★May 2022
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"Excellent apartment."
Superb views. Only a couple of issues------a walk in shower would have been very helpful as my wife is quite short & unable to get into the bath to have a shower without great difficulty.
Also a 2nd room key would be beneficial------just in case.
Otherwise everything was great.
Reviewed by Gary4.4★Apr 2022
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"Amazing property in a wonderful location with views we couldn’t get enough of."
The apartment was clean with everything available you could think of, a real home from home. The swimming pool 45 minute slots worked well and the leisure club staff were so friendly and accommodating, we had a lovely dinner there on our last night. Overall, a 5 star holiday!
Reviewed by Rebecca4.7★Apr 2022
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"We have stayed in this apartment probably 6-7 times now and it never disappoints, only suggestion would be to upgrade the docking system to play music, it is not compatible to newer iPhone or iPad…."
. but this did not impact on our stay and will most definitely be going back.
Reviewed by Debbie5.0★Feb 2022
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"The apartment is very comfortable and spacious with stunning views."
Underfloor heating makes it perfect for winter visits. Two bathrooms makes it ideal for families. Highly recommend it.
Reviewed by Jennifer5.0★Jan 2022
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"Apartment was extremely comfortable with wonderful views over the island."
It is well equipped and easily accessible from the car park. It so good I have already booked again!
Reviewed by Jennifer5.0★Nov 2021
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"We have stayed at several of the Burgh Island Causeway apartments - this was the first time at no."
23. Generally speaking, we had a lovely time in our favourite part of the world. Helpful Holidays as usual lived up to their name. The following are hopefully constructive comments about the apartment.
* Broadband. This is woefully inadequate... we know from other apartments stays that a perfectly usable broadband service is available. It costs no more than the older services as in place at no.23.
* Washer-drier. When in drying mode the unit makes a clunk every 14s that resonates around the apartment, making it unusable whilst we were there.
* The fridges both have doors that do not shut properly without a firm shove - including the freezer compartment door. This meant a number of items of food had to be discarded.
* There are at least two flickering bulbs around the flat - these need replacing.
* There was no hand soap in the property.
* The second bathroom has no towel rail - the towels at the end of the week were fairly unusable as a result.
* Cleanliness - we found bits of sweetcorn on the floor of the 2nd bedroom. This doesn't bode well for how well the place had been cleaned before our arrival - a worry given the current emphasis on keeping things clean.
A final note was that the cleaner turned up at around 9:15 on our day of departure and lingered in the hallway. She was also disparaging to my wife. We have always left the apartments we have stayed in as clean and orderly as we found them. We didn't need this rudeness on our final day. We had to ask her to stand outside until we left at 9:50.
Reviewed by Tim2.8★Nov 2021
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"Great well appointed/equipped apartment with best view ever - weather was good too - shame about the M5 traffic!"
Reviewed by Barbara4.7★Jun 2021
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"Fantastic apartment with every need and comfort."
View and location incredible
Reviewed by Carole5.0★Aug 2020
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"Very well equipped apartment."
Has everything you need to make your stay enjoyable. The view is amazing and the facilities 10 out of 10. We are going to be booking again soon.
Reviewed by Claire5.0★Aug 2019
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"Excellent large well equipped apartment with a few issues ."
Glass balcony screen could do with a clean and an umbrella on the balcony would have been welcome . Also only 2 sets of towels were provided for 3 adults . Despite these minor issues they didn’t detract from a great weeks holiday
Reviewed by David4.1★Jul 2019
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"As usual great holiday with a lovely location."
Love it
Reviewed by Helen5.0★May 2019
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"The apartment was well equipped and very comfortable & clean."
The views from the living room and kitchen were amazing.
Overall a very pleasant stay. Will definitely book through Sykes again in the future.
Reviewed by Nita5.0★Apr 2019
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"The apartment was lovely and in the most beautiful location."
We used the Sykes app to get all the information we needed so was very easy. Will definitely book again in the future.
Reviewed by Amanda5.0★Oct 2018
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"Great apartment, views and facilities - can't say anymore than that!"
Reviewed by Edward5.0★Oct 2018
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"Absolutely fantastic apartment - stunning views and outstanding facilities."
Will definitely visit again
Reviewed by Lucy5.0★Jul 2018
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