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"What an amazing cottage, we had the best wedding anniversary ever, and look forward to booking again for next year."
So comfortable and spacious great view the list of greats go on and on. Thank you for an amazing stay The Johnson's 16/09/2024
I am so, so happy to hear that you enjoyed your anniversary stay with us at 11 Lake View, Emma and that you plan to be back to see us again in 2025! We really look forward to welcoming you back! Thank you very much for taking the time to let us have your thoughts, we really do appreciate it!
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Emma5.0★Sep 2024
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"Our holiday at Lake veiw was exceptional, we had every amenity available to us."
It was a superbly clean, cosy peaceful and the king size bed was so comfortable. The restaurant at the Old Mill was gorgeous and the food was amazing. The actual site is so peaceful and we had a few beautiful walks into the small village of Lanreath. Can’t fault this amazing place will definitely be returning!!!
Jane Hemingway
Oh Jane, what an amazing review! Thank you so much, I am so happy to hear that you loved your stay at 11 Lake View and can't wait to welcome you back again in the future!
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Jane5.0★Sep 2024
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"This is a lovely site, very quiet and peaceful."
Our lodge was lovely, it was very well equipped and had everything we needed. We tried the on site restaurant and it was really good. We had a lovely break and returned home feeling very refreshed.
I am absolutely delighted that you had such a wonderful time at 11 Lake View and loved Stonerush Lakes, Karen, thank you so much for leaving us your thoughts. Please hurry back!
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Karen5.0★Jul 2024
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"Wow..."
what a fabulous place Stonerush Lakes is. 70 odd lodges spread over 28 acres and 3 large lakes yet you have plenry of privacy and seclusion due to the placing of the accommodation. We spent a week there and only saw other guests when eating at the on-site restaurant 'The Old Mill.'
We couldn't fault 11 Lake View, you have everything you need for a great stay and the two meals in the restaurant were fab. We turned up on the Wednesday evening thinking we wouldn't need to book and it was busy. The lovely chap who runs front of house said we could wait half an hour or so, so we sat at an outside table on the decking next to one of the lakes with a drink and just enjoyed the evening. Definitely worth pre-booking though.
Communication before our stay from Sally was first class and the welcome from Laney on the day we arrived was lovely. On our way down in the car she noticed we had a child on the booking so rang to ask if we needed the cot making up however as our daughter is 17 we politely declined!
Our week spent in Cornwall was great from start to finish. You're ideally placed to visit beaches and attractions not only along the south coast of the county but also those in the north, St Ives is just over an hour's drive.
I would have no hesitation in recommending Stonerush Lakes and 11 Lake View and we look forward to staying in one of the other parks owned by Charter Oak.
Wow! I can't stop smiling after reading your amazing feedback Louise, thank you from the bottom of our hearts! I will pass your wonderful comments on to the other members of our fantastic team. I love that you loved your stay and can't wait to be welcoming you back to see us again very soon!
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Louise5.0★Jul 2024
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"Ideally placed within the park with an elevated view towards the lake."
Well equipped to cater with 4 occupants in comfort. The large TV worked well but we are more music orientated and a bluetooth speaker would be a nice addition. The robes were a nice touch but there were only two. Not sure if this was because there were only two of us so may be it's not an issue. Also on one of the photo's there is a pod type coffee machine so we took pods. Unfortunately it is no longer there. Out side the hot tub was certainly the star attraction and well used. If I was ultra critical I might say that the decking area could do with a bit of a spruce up and I don't expect to clean accumulated weather related mould off of furniture before I use it. This didn't detract from the overall brilliant stay in a beautiful and peaceful setting. I'm sure we'll book here again.
Thank you so much for leaving such a detailed and informative review David, we really do appreciate your time. I am absolutely delighted that you loved the lodge and enjoyed a relaxing and peaceful stay with us, however, I am so sorry that you found cleanliness issues with the outdoor furniture, as this should have been dealt with prior to your stay, my most sincere apologies. We look forward to being able to welcome you back to see us again in the very near future!
Sally, Guest Services, Charteroak
Property Owner
Reviewed by David4.7★Jul 2024
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"Lovely lodge very comfortable for me and my family - 2 kids 7 and 9."
Within 30 mins can reach over 10 beaches and Looe, Fowey and Polperro. We were right be the entrance to the park and it was very quiet. Hot tub on balcony was well used daily and beds were comfortable. We dod not miss the lack of TV channels (some
Aerial problem) saw baby foxes, rare birds and other wildlife which was a great.
Thank you so much for leaving us your amazing review Robert, I am very jealous that you got to see baby foxes, how fantastic! It's wonderful to hear how much you loved 11 Lake View and staying with us at Stonerush Lakes, I hope this means you will come back soon to see us again.
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Robert4.7★May 2024
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"Lovely stay as allways , but lack of TV channels the only issue this time as none worked properly."
Thank you for your feedback Cris, we really appreciate your comments. Rest assured the TV issues at 11 Lake View have now been resolved. See you very soon!
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Cris4.7★May 2024
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"Accommodation was excellent however we had issues with the TVs."
The tvs were not able to access free sat and the only App that worked was bbc I-player as we did not have account to access the other ones (itv-x for eg). The park maintenance did try to resolve the issue but were unable to do so - and did mention we weren’t the first occupants of this lodge who had this issue. There were no issues when we previously visited 18mths or so ago.
Thank you so much for leaving us your feedback Craig, I am so happy to hear that you enjoyed your stay with us at 11 Lake View, despite the issues you encountered. We are very sorry for the frustrations caused again by the network issues during your stay, unfortunately, this has required an eternal contractor to visit and we are in the process of carrying out the repairs. We do hope that despite the problems you faced, you will come back and stay with us again in the future.
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Craig4.4★Apr 2024
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"What can I say besides an absolutely amazing stay at 11 Lake View in Stonerush Lakes."
I had some conversations with the team at Stonerush as the trip was for my dad's birthday, and they went above and beyond. When we arrived we found Prosecco, Balloons and a handwritten card in the lodge on our arrival, we also visited the Old Mill and Sally (who is lovely) came up and hugged us all to welcome us, it made our trip feel really special.
Stonerush Lakes is beautiful and quiet, while there are a lot of lodges there, it never feels that way, the way they've set it up, it feels incredibly private and extremely peaceful. In the day all you hear are birds chirping and due to minimal light pollution, at night you get to see all the stars.
The lodge itself is beautiful and really big, the pictures do not do it justice and it has everything you need for a great time away. You can tell they've put thought into making it a lovely place to stay and little touches like fresh milk being in the fridge when you arrive, a welcome box with coffee, tea, biscuits, extra bin bags, washing up liquid etc are a nice touch.
The living room and both bedrooms have a beautiful view down to the lakes, and when you're sitting in bed or on the sofa you just see hills, trees and the lake. The beds and pillows were great also, we all had a lovely night's sleep every night.
Even though there are no pictures of the hot tub, it could easily fit 5 people. It's set just off the living room/dining room and very well hidden from view with hangers outside for robes/towels.
I was worried being so close to the entrance it would be noisy, but I didn't hear a soul or car the entire 6 days of our trip. The lodge is set back and down from the road that leads down into the site, with 3 sides fully hidden away from view and a private driveway that can fit two cars.
I can't say anything except for positive things, I would return in a heartbeat and we were all very sad to leave.
Thank you very much for leaving us such amazing feedback Adam, we really appreciate you taking the time to share your thoughts and experiences with us after your stay at 11 Lake View, It was so lovely to meet you all (especially your dad, whose birthday you were celebrating!) when you arrived. I am delighted that you loved your lodge and the beautiful resort we have here at Stonerush Lakes. I really do hope you will all come back to see us again in the very near future!
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Adam5.0★Oct 2023
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"We had a lovely week in the log cabin it was beautiful nice and clean and we ..."
We had a lovely week in the log cabin it was beautiful nice and clean and we will be going again next year we'll worth the money it was lovely x
I am so happy to hear that you loved your visit to Stonerush Lakes, Carol and that you found 11 Lake View just how you wished it to be! It's lovely to know you will be back again to see us again next year, we look forward to seeing you!
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Carol5.0★Aug 2023
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"This is our second time at Stonerush Lakes, we have just returned after a week in the lodge, had a lovely time, lodge was clean and spacious."
The staff at the old mill was so kind and helpful and the new refurbished restaurant looks very nice.
Will definitely be returning agin to Stonerush Lakes.
It was so wonderful to learn that you loved your second visit to Stonerush Lakes Julie. Thank you so much for leaving us your thoughts about 11 Lake View and the newly refurbished restaurant in the Old Mill. I look forward to welcoming you back for your third stay very soon.
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Julie5.0★Jul 2023
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"We had an incredible stay."
This was our honeymoon so we’re so happy that our two weeks at Stonerush Lakes were perfect. The lodge blew us away. The site was so quiet, all we heard for two weeks was birdsong and the occasional sheep. The pictures and site map don’t do justice to how big and spacious the lodge is and how tucked away from the other lodges it is. Hot tub was great the the outside decking was huge, perfect for enjoying the sun all day through. Will definitely be back again.
Wow!! What absolutely wonderful feedback Adam! Thank you so much for sharing your experience at 11 Lake View and Stonerush Lakes with us! I am so, so happy to hear that you had such an amazing honeymoon and loved the resort as much as we do! Hurry back to see us again soon.
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Adam5.0★Jun 2023
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"A beautiful property, well maintained and equipped."
Set in the most gorgeous, peaceful setting.
Would definitely reccomend.
I was so happy to read your amazing feedback Hilary, I am delighted you enjoyed a peaceful and relaxing stay at 11 Lake View and that you loved the lodge and surrounding area. Thank you so much for leaving us your thoughts and also for recommending us, we really do appreciate it. I hope you will come and stay with us again in the very near future.
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Hilary5.0★Jun 2023
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"We loved the accommodation."
lovely peaceful surroundings and everything we needed for our stay.
Thank you so much for leaving us your thoughts after your stay at 11 Lake View, we really appreciate your time. I am so glad to hear that you had a peaceful and relaxing break Andrew and hope that you will come back and see us again very soon.
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Andrew4.7★May 2023
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"This was our third time staying at stonerush lakes, was the first time at this particular lodge & everything about this lodge & the setup was excellent."
Also excellent staff & food at the mill
I am delighted to hear that you returned for a third visit to Stonerush Lakes and that you loved your stay at the beautiful 11 Lake View and enjoyed a meal in our newly refurbished restaurant. Hopefully you will be back for your fourth holiday in the very near future.
Sally, Guest Services, Charteroak
Property Owner
Reviewed by John5.0★May 2023
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"Another pleasant stay in 11 Lakeview everything you need for a nice relaxing holiday."
You can totally unwind using the hot tub and listening to and watching the wildlife.
I am so happy to hear you loved your stay at 11 Lake View and enjoyed a peaceful and relaxing break. I hope you will be back to visit us again in the very near future, as we would love to see you.
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Nicola5.0★May 2023
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"This is the quietest place we have ever stayed!"
The only sound is birdsong. We were the only people at lunch in the pub/restaurant and although everywhere was fully booked we didn't see a soul! A con is that Heligan is a good hour's drive away and Eden Project 40 mins+. But having said that, we had some lovely coast path walks and thoroughly enjoyed ourselves in this beautiful part of Cornwall (in spite of mediocre weather.) The Lodge is very comfortable and well equipped, the beds are comfortable and there are walks in the immediate vicinity. Certainly a good place to relax but not suitable for children: don't think because there are lakes that there are water sports!
Thank you so much for letting us know about your wonderful experience staying at 11 Lake View, I am delighted you enjoyed your visit. It sounds as if you explored a lot of Cornwall, despite the weather not being too great! You are right about the lakes at Stonerush; we are a bit of a haven for wildlife here and therefore we keep the lakes for the use of the animals and birds, however there are venues that provide water sports on our doorstep!
I hope you will be back to stay with us again very soon.
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Celia5.0★Apr 2023
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"What can I say but WOW, absolutely beautiful lodge,a great break and I shall be returning, this lodge is a gem nestled in beautiful Cornish country side,perfectly sited overlooking the lake,great views of the lake from lounge,bedrooms ."
..thankyou sykes and charteroak.
Thank you so much Mark, for your incredible feedback! I am so happy to hear that you loved your lodge and the beautiful surroundings at Stonerush Lakes, we love it too!
Hurry back to see us again soon and please pop into our newly refurbished rection and restaurant to say hi.
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Mark5.0★Mar 2023
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"Lovely break and so quiet with great views of the lake"
Thank you for the wonderful feedback you have left for us, we really do appreciate it.
I’m glad you enjoyed the peace and quiet at 11 Lake View and looking out over our beautiful lake.
Hopefully, you will be back to visit us again very soon.
Sally
Guest Services, Charteroak
Property Owner
Reviewed by Ryan5.0★Dec 2022
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"This property,and the location it was within,and the holiday itself,was,everything we ever thought was possible,and could have wished for,and more!"
!,so much more.I am unable to work now,due to being diagnosed with cancer last year,and my partner,has had quiet serious health problems herself the past few months too.to celebrate getting to the halfway mark of my treatment,and for us to both just "get away" from it all and "life" in general,we wanted to try and find somewhere that was secluded,totally peaceful,yet had all the easy access and layout that we needed for her,and have all the "modcons" you could possibly wish for,and expect.A VERY tall "ask" for,and quiet unrealistic you would think,in this day and age,without having to compromise on some things at least...BUT..BOY!,did we FIND IT!!,and, absolutely NO COMPROMISE NEEDED!!.The lodge was,and is, absolutely top drawer,very modern,with a beautiful"open plan layout",and with every luxury you could possibly want or need for the enjoyment of your break.gorgeous kitchen and lounge areas,beautiful bedrooms,one being ensuite and with air-conditioning too,and a handy walk in shower,ideal for my partner,lovely main bathroom with shower over bath,and the decor was of a very high standard,with windows,everywhere including the full depth,ceiling to floor,sliding glass doors out to the decking surrounding the lodge,from both the lounge,and the bedrooms..and giving unhindered viewing to the AMAZING woodlands,hills,and lakes outside,and to the hot tub and seating too,and "bringing in " the outside..."inside",making the whole experience even more enjoyable, especially when sat on the comfy and very accomodating "soft touch" electric recliner sofas.. VERY VERY hard to bring yourself to get OUT from!!
Reviewed by Mark4.7★Oct 2022
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"We had a fabulous week- the lodge was great and very private."
It was just what was needed to unwind and recharge! The hot tub and aircon were great additions, as well as the welcome pack- thank you! We had a couple of meals at The Old Mill (onsite restaurant) and would definitely recommend. To make the lodge even better, extra time cleaning the ensuite bathroom and the decking area- the glass panels would give it a 5* rating from us. Otherwise we had a brilliant week and would love to return.
That is great we are glad you had a fabulous week and were able to unwind and recharge. The on site restaurant The Old Mill is a lovely place to enjoy a meal and thank you for your recommendation. We look forward to welcoming you back for a return visit.
Property Owner
Reviewed by Louise4.7★Jul 2022
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"This is our second visit to Stonerush Lakes, it’s a tranquil beautiful escape to relax and wind down, our lodge had all the home comforts anyone could need, if there’s anything to comment on it would have to be the glass panels all around the deck and the glass gate both of which were covered in green algae and needed cleaning it really felt dirty you’d not want a photo on the deck as it looked dirty."
Will definitely be coming back.
Thank you for such a great review we are glad you were able to relax in the tranquil surroundings, the glass surround is normally cleaned twice a year but we will look into perhaps doing more often. We are glad you will be definitely return and look forward to welcoming you back.
Property Owner
Reviewed by Janet4.7★Jul 2022
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"This is the second year we have stayed in this lodge."
On each occasion we have stayed for three weeks. We can honestly say it was a delight to be in such a beautiful lodge in such a beautiful setting.
If you want a peaceful holiday this is the place. Access is winding through typical Cornish roads ( tarmac ditches ) which you get used to but also adds to the tranquility of the site.
My wife Janet has a disability which makes sleeping in a bed very difficult. The electric reclining sofas are excellent ,perfect condition and exceptionally comfortable. This feature firstly attracted our attention and everything else was a bonus.
Would also like to mention Christine in reception who checked the sofas for us as this is so important for my wife’s stay.
Hoping to be back next year for our third stay Janet and Janet Smith
Thank you for such a great review and this is your second visit where you found the setting and lodge to be peaceful to enjoy your time. We look forward to welcoming you back for the third visit soon.
Property Owner
Reviewed by Terry5.0★Jun 2022
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"We have stayed in stone rush twice before in different properties but this was ..."
We have stayed in stone rush twice before in different properties but this was our best stay by far this lodge is very comfortable well equipped light , plenty of doors to open to enjoy the amazing views the decked areas was great the hot tub a great size everything was well maintained, small things like reclining sofas makes like home and a pint of milk in fridge good touch ,great to have air conditioning in bedroom a must and robes to put on when getting out of hot tub , we will definitely stay here again thank you
Thank you for such a great review we are glad you felt comfortable and enjoyed every aspect of the lodge including the hot tub, we would welcome you back again in the future.
Property Owner
Reviewed by Richard5.0★Jun 2022
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"Lovely property in beautiful setting."
Could have been cleaner in kitchen and lounge area.
Info folder was for your sister park up the road!!!!
Tv remote in bedroom didn’t work.
Thank you for your feedback we will pass on your comments we are glad you enjoyed the property and setting.
Property Owner
Reviewed by Sarah4.4★May 2022
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"Fantastic Lodge, homely and comfortable this didn't disappoint."
Lodge was lovely and clean and the welcome pack was a lovely added touch. The wildlife at Stonerush did not disappoint having the hot tub is always a good place to unwind. We stay every year at Stonerush and will certainly look to book this lodge again in the future.
Thank you for such great feedback, we are glad you enjoyed every aspect of the lodge and surroundings, we look forward to welcoming you back in the future.
Property Owner
Reviewed by Nicola5.0★May 2022
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"The lodge is really nicely decorated and well equipped, we found we had everything that we needed in the kitchen, comfortable beds & sofa, lovely fluffy towels and handy dressing gowns."
Small toiletry pack and kitchen pack were also a nice touch. The site is extremely quiet, we enjoyed visits on the balcony from geese, birds and squirrels.
Slightly let down by a few things that could easily be rectified - green algae on the glass around the balcony and entrance gate, lots of cobwebs around the front door and inside on a high skylight, crumbs left in the biscuit container.
The biggest let down was the hot tub. It was one of the main reasons that we booked the accommodation but after 3 days usage the water was very cloudy, produced foam when we put the bubbles on and smelt. We asked for it to be checked twice - we were told it was, but nothing was done about it. So whilst it may have been checked and it was ‘safe’, it just wasn’t nice to sit in & the brochure clearly says to let them know if anything isn’t right, so disappointed that nothing was done about it.
Thank you for leaving your feedback we are glad you were able to enjoy the surroundings including the wildlife, we were assured that the Hot Tub had been sorted and can only make sure that this does not happen going forward, the decking and glass surround have been jetwashed and the cleanliness has been addressed.
Property Owner
Reviewed by Lisa4.1★Apr 2022
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"Lovely lodge on a quiet site."
After checking in we found a couple of small issues in the lodge, i told reception and they were resolved almost immediately without question, great service and nice lodge. The restaurant on site was only partly open due to staff numbers or something so we had to eat in the bar and not restaurant and this wasnt mentioned, no big deal. would recommend the site and lodge.
Reviewed by James4.7★Apr 2022
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"Just tried to book for October and November love your lodge stayed on both sites many times yours is by far the best If I had to critique it I would say the cleaning for such a beautiful lodge let’s it down slightly I get it that the change over is a pressure I run my own cleaning company but I feel when u come to such a lovely lodge and the microwave is dirty and shower heads are blocked with limescale and there’s cobwebs everywhere it takes the shine of the luxury ."
Reviewed by Stephanie4.7★Mar 2022
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"Such a wonderful property!"
We had assumed that the pictures made it look bigger and nicer than it is but the opposite is true; the pictures don’t do it justice! It feels like the owner must spend time at the property - lovely touches with the decor, well stocked kitchen (with space for your own food etc), lovely hot tub and so much private outdoor space so 2 couples could easily stay and still have private space if they wish.
The only extremely minor thing that was less than perfect was that the welcome pack was for the other Charteroak site that is a few miles away - so the nearest amenities may not be correct.
Very handy location for various tourist attractions; we visited Eden Project, Bodmin moor, Jamaica Inn, Tintagel castle, and several beautiful fishing villages. The site is also lovely, the lodges are well spaced out and the onsite restaurant is good too.
Otherwise a really lovely experience and we will be returning again (specifically to 11 Lake View though I’m sure other lodges on the site are lovely too!)
Thank you for your great review we are glad it met your expectations and were able to enjoy the hot tub in the private outdoor space. It is nice you were able to explore some of Cornwalls attractions. We look forward to welcoming you back in the future.
Property Owner
Reviewed by Chris5.0★Mar 2022
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"A wonderful stay on Stonerush Lakes."
Great location, nice and quiet site yet close enough to most places in Cornwall. Would definitely recommend and hope to stay again in the near future
Thank you for the great review and recommendation, we look forward to you staying with us again in the future.
Property Owner
Reviewed by Liam5.0★Dec 2021
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"We stayed 1 lake view last year and 11 lake view this year and it was fantastic."
a couple of small things that would have exceeded the expectations would have been a cot for our daughter and the tap in the kitchen started to leak quite badly.
We will definitely be back to stay again!
Reviewed by Karl4.7★Oct 2021
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"I stay at stone rush lakes regularly I love it here first time in 11 lake view and I was not disappointed it’s a beautiful lodge plenty of parking and quite private little extras made life easier waste disposal air conditioning all kitchen items were quality makes and enough cutlery cups glasses plates etc just like home from home."
.had a minor issue with hot tub but googled the problem to sort it however there was a dirty brown tide mark around the tub and the en-suite bathroom was very dusty also both heads of the shower were,nt working properly on inspection I found such a build up of limescale it was effecting the flow of water again I sorted that…my biggest disappointment was the microwave was filthy it takes 3minutes to steam and wipe that out I know change overs are a rush for cleaning team but these little thing s make a difference when paying for a luxury lodge.one thing the site management need to take notice of is the limited hrs the restaurant is open this is the first yr I,ve not been able to use it as it was barely open I think the opening times change every time I come down to stone rush overall I had such a wonderful stay I,ve already booked my next stay.
Reviewed by Stephanie4.1★Oct 2021
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"Our accommodation and the park were both very good ."
The accommodation was well equipped and clean and the park lovely and quiet . We all enjoyed our stay and would definitely return , we had a problem with a lack of water on our last day ,but we believe this problem has been addressed now
Reviewed by Amanda5.0★Aug 2021
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"There is one thing that we felt could be improved on."
When you drive into the site there is a large sign that states 10-11 Lake View with arrows, but they seem to send you in the wrong direction. When we eventually found where no 11 was there was the tiniest sign on the sleeper in the front garden and foot level so difficult to see! In you details you could advise that it is the first property on the right just down the hill! However apart from that the lodge was superb, even down to supplying robes for the hot hub (which we made great use of). The kitchen could use a few more essentials such as a grater and scales for those of us who weigh our food! All that said we very much enjoyed our stay.
Reviewed by Caroline4.4★Jul 2021
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"Very peaceful location and comfortable lodge."
Hot tub fantastic.
Reviewed by Serena4.1★Jun 2021
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"Beautifully presented, clean, wonderful position, fantastic hot tub and bigger than it looks in the picture."
Also very private. Delightful, relaxing stay.
Reviewed by Louise5.0★May 2021
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