11 The Green

48 Customer Reviews

• "My third stay at 11 The Green, Otterton, in just over 12 months."

  I live only a few miles away and as a carer for my husband, who has dementia, I've found this a lovely spot to relax and have a break, but be nearby in case of emergency. The cottage is so cosy, perfect for cold winter nights, in front of the woodburner. I had a couple of visits to the pub, bought delicious food from Otterton Mill, did lots of walking, but mostly enjoyed just being able to relax and unwind, and feel so at home. Thank you!

  Thanks for your great feedback Jo, we are so pleased that staying at the cottage gives you the opportunity to have a break and be able to relax knowing that you are nearby in case of an emergency at home. We look forward to welcoming you back again in the future. Property Owner

  Reviewed by Jo5.0★Nov 2024

• "Lovely well equipped cottage, excellent position"

  Thank you for leaving your feedback it is much appreciated. So pleased that you enjoyed your stay at 11 The Green and we look forward to welcoming you back to the cottage again in the future. Property Owner

  Reviewed by Sue5.0★Oct 2024

• "We had a wonderful stay at 11 The Green."

  It’s a great place for walking and enjoying the local countryside. The mill with its shop are on your doorstep and the pub is just a few yards down the road. We hope to be back soon

  Thank you for leaving your feedback it is much appreciated. So pleased that you enjoyed your stay at 11 The Green. We are also happy to hear that you enjoyed the walks nearby, visiting the local area and spending time at the Pub and the Mill in the village. We look forward to welcoming you back to Otterton again in the future. Property Owner

  Reviewed by David5.0★Aug 2024

• "11 The Green Otterton is a lovely property and well situated for walks and visits to the surrounding coast villages and towns."

  Otterton itself is a delightful village with the River Otter next door. We enjoyed our stay but our rating above was lower than that commensurate with the rent pricing for a two week stay The cottage is quite small with low ceilings, which are part of its charm. The back bedroom is quite cramped with minimal storage. The conservatory is a really good space for meals and a veritable sunshine trap. There were quite a few issues that affected our stay which can be remedied with a little investment. LIGHTING The LED lights in the kitchen were inadequate and cooking was done in the gloom. Upgrading lights and including undercupboard/over cooker lighting would be a BIG help. I would suggest just investing longer term in inbuilt kitchen ceiling lights to illuminate properly. The front bedroom was gloomy too and would benefit from an upgrade. Also front door entrance light would benefit from being wired in and not battery dependent. WASHING MACHINE On arrival one cycle option was faulty as was the drier. Over the stay the available cycles reduced and I think we were only left with one. As the washer/drier had been fault for a while this should have been replaced earlier and was an inconvenience as we had brought fewer clothes expecting to wash these during the stay. CONSERVATORY BACK DOOR The lock was broken on arrival but Jerry sorted this out quickly - many thanks Jerry. LITTLE OCCASIONAL TABLES The three occasional tables were fragile and rickety - it would be better to have some tables that were more robust and suited to the job of supporting cups and teapots. We probably would stay agin but only if the cottage received the modest investment it deserves.

  Thank you for your feedback during your stay at 11 The Green. We are pleased to hear that you enjoyed visiting the area and walks in the surrounding countryside. As to lighting, this is personal thing and we have never had any complaints before, the lights in the kitchen are directional and can be positioned towards the work surfaces. We also feel the lighting adds to the atmosphere of a 200 year old cottage but again this is personal. The antique tables again we felt were fitting for the age of the cottage adding character but were again unaware they had become that rickety, we will get our maintenance to look into this. We were unaware the washing machine was at fault as it had been previously serviced and that the issues had been addressed, obviously this wasn't the case but we will be addressing in the near future. As an update a brand new washer dryer has been installed today. Property Owner

  Reviewed by Michael2.8★Aug 2024

• "Lovely grade 2 listed cottage in a beautiful village."

  Great pub with friendly locals. Furnishings not to our taste but well equipped kitchen. Garden needed some attention. But overall a good weeks holiday.

  Thank you for your feedback and glad to hear that you enjoyed your stay in Otterton, we hope that you will visit the area again in the future. Property Owner

  Reviewed by Sherrylyn3.4★May 2024

• "Another lovely week in this very cosy, charming cottage, so well appointed and welcoming it feels like home from home."

  Thank you.

  So good to hear that you have enjoyed another lovely week at the cottage and also for the kind gift of your book left for children to read, look forward to welcoming you back again. Property Owner

  Reviewed by Jo5.0★Apr 2024

• "A delightful and charming cottage that I felt at home in as soon as I walked through the front door, is fully as described and matches photos."

  Otterton is a wonderful location for a holiday, many beautiful walks on the doorstep, great local amenities, the mill and the pub. Do heed the owner's advice over parking, it's there for good reason as I unfortunately discovered. But I'm happy with how the owner dealt with my feedback. Would book again.

  Thank you Jo for your kind feedback regarding the cottage, the local area and all that there is to visit and enjoy in and around Otterton. We look forward to you visiting again in the future. Property Owner

  Reviewed by Jo5.0★Nov 2023

• "Nice property , well equipped ."

  Parking was a little hit and miss .Purely personal preference but I would prefer the main bedroom to be less 'ornate' and found the metal framed four poster bed more a hindrance than a feature. drapes/netting seemed more a dust trap than anything else. also bed was noisy when moving around. Great bathroom , kitchen and rest of property was good. Nice to find that Amazon prime account was still logged in but I suspect this might have been an error from a previous tenant ? Lovely local walks and the mill of course. Local pub a great Sunday lunch. Given all the additional heating I'm sure this would be a very comfy winter let.

  Thank you for leaving your feedback and that you found your stay at 11 The Green a nice property and well equipped. We are also pleased to hear that you enjoyed the local walks, some right from the doorstep, and visiting the Pub and the Mill in the village. We look forward to welcoming you back to Otterton again in the future. Property Owner

  Reviewed by Michael5.0★Oct 2023

• "The cottage was absolutely perfect!"

  It was well equipped for us as a family with great facilities and it was extremely clean! Thankyou so much, we would 100% like to stay again. The location is great for dog walks and the pub across the road was lovely, I would definitely reccomend the cottage.

  Thank you for leaving your feedback, it is really good to hear that our guests have enjoyed their stay at 11 The Green and also great to hear that you enjoyed walking the dogs in the surrounding countryside and visiting the local pub. We look forward to welcoming you back to Otterton again in the future. Property Owner

  Reviewed by Amy5.0★Aug 2023

• "A fabulous spot in Otterton."

  The cottage was very homely and the garden space was very handy with having dogs. The conservatory was a lovely space for having our meals.

  Thank you for leaving your feedback, it is important to us and much appreciated to hear that our guests have enjoyed their stay at 11 The Green and visiting the surrounding countryside. We look forward to welcoming you back again in the future to East Devon. Property Owner

  Reviewed by Margaret5.0★Jul 2023

• "This is a wonderful beautifully presented cottage in an absolutely stunning location."

  We took our dog and enjoyed a number of walks together which were recommended from the folder on the table including walks up and down the river and the local area. The cottage was clean, well equipped with everything we needed and just a couple of minutes walking distance to a well stocked community shop, pub that serves good food and the wonderful mill where we had lunch and a takeaway pizza. We really appreciated the fresh milk and local fudge and biscuits which we took out with us and the wonderful stock of books and maps especially those that covered the local area as it helped us to plan our days. Everyone that we visited while we were there was friendly and welcoming and we had a really enjoyable and relaxing break.

  Thank you for your feedback it is much approciated, so glad you enjoyed your stay at 11 The Green and were able to enjoy some of the walks from the suggestions we leave for guests that are straight from the door to explore the surrounding countryside. Also that you were able to plan your days out from the information supplied and get to exprience all that the area has to offer and we look forward to welcoming you back again in the future. Property Owner

  Reviewed by Teresa5.0★May 2023

• "Lovely little cottage and very well fitted out with kitchen utensils and a lovely gift of goodies to welcome us."

  Great area for exploring the countryside and although right on the high street really quiet. Quick response from the housekeeper for one question. All in all a good experience. The only downside from our stand point was the ceiling and door frame height. If you’re over 5:10 you need to watch your head everywhere.

  Thank you for your feedback it is much approciated, so glad you enjoyed your stay at 11 The Green and that Louise our housekeeper was on hand to help. Unfortunately as the cottage is 200 years old there are a couple of low lintels above the doors as mentioned in the details for the cottage and we hope that it didn't affect your stay too much. Otterton is a lovely East Deveon village and an ideal base for exploring the surrounding area and we hope to welcome you back again in the future. Property Owner

  Reviewed by Kathryn4.4★May 2023

• "Fantastic property, fantastic location, we didn't want to leave!"

  !

  Thank you for your kind feedback, so glad that you enjoyed your stay at 11 The Green, the surrrounding area and look forward to welcoming you again in the future. Property Owner

  Reviewed by Kerry5.0★May 2023

• "The property was of a very good standard, in a great position and well equipped."

  The only downside was a problem with the the boiler and hot water. On the first day the water was warm, the next morning lukewarm and that evening cold. We read the various instructions (which turned out to be out of date) and thought it was an issue we could fix. Alas this was not the case and it later transpired that there had been a problem with the boiler the previous week. Had we been made aware of this at the start of our holiday we would have reported the matter earlier. Despite this my main issue is with the Sykes Customer Relations team. The emails I received were officious, defensive, inaccurate and lacking in empathy. There was no mention of an apology for the inconvenience we suffered and the team more or less blamed us for the fact we had been without hot water for 4 days. The Customer Relations team seemed more concerned about looking after the interests of the owners rather than both parties. A very poor attitude. By contrast, the owners were courteous and sympathetic when I spoke to them.

  Thank you for your feedback and we are very sorry for the unfortunate set of circumstances that led to the problem with the hot water. The guests the previous week had broken the immersion element in the hot water tank that we thought had been fixed but they left early and failed to mention that it hadn't been rectified. It was a bank holiday when you arrived and we were unaware that there was still a problem so when you reported it on the Bank Holiday Monday the problem was fixed within 24 hours, we did offer alternative accommodation on the night you reported the incident which you rejected but you did receive financial compensation. The hot water instructions have also now been updated. Otterton is a lovely village and a great base for discovering East Devon and we hope that you will return to the area again. Property Owner

  Reviewed by Linda4.1★May 2023

• "Very comfortable cottage well equipped and provided an excellent base for our trip to Devon."

  Pleased to hear that you had a lovely time staying at 11 The Green and the cottage had everything you needed and made for a good base to explore the beautiful countryside surrounding Otterton. Thank you for taking the time to leave feedback it’s very much appreciated and we look forward to welcoming you back again in the future. Property Owner

  Reviewed by Barrington David5.0★Apr 2023

• "A wonderful clean and cosy cottage, home from home , ideal location, especially ..."

  A wonderful clean and cosy cottage, home from home , ideal location, especially for walkers or nature enthusiasts, cottage has everything you need for a comfortable stay, can’t wait to visit again soon

  Thank you for taking the time to leave feedback it’s very much appreciated. We are so pleased to hear that you had a lovely time at 11 The Green and enjoyed visiting Otterton and the beautiful surrounding countryside especially with being able to enjoy walks straight from the cottage. We look forward to welcoming you back again in the future. Property Owner

  Reviewed by Jillian5.0★Apr 2023

• "We had a big problem on our first night as the front door would not lock."

  The Housekeeper Louise sent someone to do a temporary repair immediately. The cottage is very small and ideal for two people. The garden is very steep but well kept and tidy. This cottage is surrounded by wonderful dog walking country. I would book it again.

  Sorry that there was a problem with the lock but glad Louise's prompt response was able to solve the issue. I would like to let you know that we have now had a brand new lock fitted to the front door. Really pleased you enjoyed your stay in Otterton and were able to explore the beautiful surrounding countryside. We look forward to welcoming you back to the cottage again. Property Owner

  Reviewed by Sally4.4★Mar 2023

• "Fabulously cosy cottage."

  We loved our stay over Christmas. We had everything in the cottage that we could need to create a fabulous Christmas break. The weather was awful during our stay, extremely wet, resulting in a very wet access to the cottage (puddles). Lighting outside the front door and on the patio area outside the conservatory doors would be beneficial, as these areas are very slippery when wet and dark. Despite this, we would have no hesitation in returning or in recommending.

  Thank you for taking the time to leave your feedback comments it’s very much appreciated and we will certainly look into seeing if we can get some lighting for the front of the cottage and the patio area at the rear. We also look forward to welcoming you back again in the future to 11 The Green. Property Owner

  Reviewed by Margaret4.7★Dec 2022

• "Perfect location and everything we needed for a comfortable and peaceful stay in a 'home from home' setting."

  Thank you for taking the time to leave feedback it’s very much appreciated. We are pleased to hear that you had such a lovely time at 11 The Green and enjoyed visiting Otterton and the surrounding area. We look forward to welcoming you back again in the future. Property Owner

  Reviewed by Bill5.0★Sep 2022

• "The cottage was utterly charming, clean, very well-equipped ( I only missed a large casserole for a bourguignon) and beautifully presented."

  It seems churlish to carp but my wife and I did notice that some sort of blinds/awning/sunscreen system in the south facing conservatory would make this delightful sun-trap more usable in the baking summer heat. That said, it was an absolute pleasure, it made our (daughter’s graduation) week and we’d love to come back in the autumn.

  So glad to hear that you and your family enjoyed your time visiting Otterton and the surrounding countryside and for taking the time to leave feedback it’s very much appreciated. There should have been a couple of casserole dishes at the cottage and I will check with our housekeeper to make sure they haven't been damagaed and not replaced. As to the conservatory thanks for the tip it is something that we will look into. We look forward to welcoming you back again in the future. Property Owner

  Reviewed by Alan4.7★Jul 2022

• "Thank you so much we have had a wonderful stay at your gorgeous cottage, beautiful village very peaceful and relaxing, fabulous walks and stunning scenic beaches also I would like to say thank you Louise the cream tea you left in the cottage was a really lovely touch."

  So glad to hear that you enjoyed your time visiting Otterton and the beautiful surrounding area. Also thank you for taking the time to leave feedback it’s very much appreciated and we look forward to welcoming you back again in the future. Property Owner

  Reviewed by Yasmin5.0★Jun 2022

• "A beautiful characterful cottage , really well equipped."

  Maps of the area really helpful. Lovely location, great to have walks , the mill and lovely pub with excellent food on your doorstep and close to towns and beaches.

  Thank you for taking the time to leave feedback it’s very much appreciated. We are pleased you had such a lovely time at 11 The Green and enjoyed visiting Otterton and the surrounding area. We look forward to welcoming you back again in the future. Property Owner

  Reviewed by Rachael4.7★Apr 2022

• "Really lovely place, very comfortable."

  Perfect for walking straight from front door

  Thank you for taking the time to leave feedback it is much appreciated, we are pleased that you enjoyed your stay at the cottage and it is indeed great to be able to walk straight from the door and explore the wonderful countryside and we look forward to welcoming you back to Otterton again. Property Owner

  Reviewed by Joanne5.0★Mar 2022

• "We found the sofa and arm chair in the lounge uncomfortable, the cottage and garden were lovely."

  Reading between the lines (and a comment from the neighbours) it seems there may be some history of parking and noise conflict, that same neighbour needs to realise his noise also travels especially at 1am.

  So sorry you found the armchair and sofa uncomfortable, it is a relatively new leather Chesterfield suite, we do ask our guests to park opposite the cottage to be courteous to neighbours that live there full time. Property Owner

  Reviewed by Sally Joanne4.4★Mar 2022

• "What an amazing little find and a gem of a bolt hole."

  Beautifully equipped by owners with everything available that you might need.

  Thank you for taking the time to leave feedback it’s much appreciated. We are pleased you had such a lovely time at the Cottage and enjoyed visiting Otterton. We look forward to welcoming you back again in the future. Property Owner

  Reviewed by Sarah-jane5.0★Feb 2022

• "The location was excellent for walking and having the folder of suggested walks was really useful."

  We had a lovely New Year break in the cottage and found it really cosy- loved having the wood burner. The only issue was the leaking kettle which might need to be replaced. Otherwise well equipped with everything we needed with a few thoughtful touches such as the Xmas decorations and the edible treats. Much appreciated- thank you.

  Thank you for taking the time to leave feedback. We are really pleased you had such a lovely time at the Cottage. Also, we would like to thank you for pointing out the issue with the kettle. We hope to be able to welcome you back to the Cottage in the future. Property Owner

  Reviewed by Terry4.4★Dec 2021

• "Housekeeper left mince pies, milk and cream which was such a kind and welcoming gesture which made us instantly relax."

  Lovely cosy little cottage.

  Reviewed by Zoe4.1★Dec 2021

• "11 The Green is a super property."

  My wife, myself and our dog like to stay in a two bedroom property, for a week, once or twice a year, down on the South Coast of England. This cottage was just right for us. Here's why: two decent sized bedrooms (considering the property is pretty old), comfy bed, warm & powerful shower, well specified kitchen (only the dishwasher was out of order but nevermind), decent sofa & chair for evening Netflix series watching on the iPad, table and chairs in separate sun room, outside space for quiet al fresco dining (the joyous sound of the outside school assembly from the village primary school made us smile & the church bells on the hour pretty handy), garden bench @ the top of the garden for evening drinks and nibbles in the sun, decent pub a short walk away and parking available just across the road. We're walkers and particularly enjoyed walks from Branscombe & Beer. A great place from which to explore the South East Devon coastline. Thank you

  Reviewed by Matthew5.0★Jun 2021

• "Cottage was on very busy main road no parking neighbours made us move car even ..."

  Cottage was on very busy main road no parking neighbours made us move car even though it was on a road bathroom way to small no comfortable seating at all telly from the 80s very over looked

  Thank you for taking the time to leave this feedback, we are sorry to read your comments. We do kindly ask guests to park opposite the cottage out of respect for full-time residents being able to park outside their homes. The website clearly shows the location of the cottage, this is not a very busy road and parking nearby shouldn't be a problem. The suite is a leather Chesterfield and we have not previously received comments about this. The TV is not from the 80's, it runs with WiFi and has iPlayer etc. Finally, the garden seating area is private and there is a fence and a high hedge further up the garden. Property Owner

  Reviewed by Simon1.9★May 2021

• "Lovely cottage, shame about the weather."

  Nice welcome pack, Louise very helpful

  Reviewed by John4.7★May 2021

• "The cottage was exceptionally clean and well equipped and we were very comfortable."

  Otterton had some good amenities and was a great base for everything we wanted to see and do. The only negative point was that we were rather surprised at how heavy, noisy and fast the traffic on the road was.

  Reviewed by Tracey5.0★Sep 2020

• "A very well equipped and situated house in the picturesque village of Otterton."

  We enjoyed our week there walking in the local area and visiting some of the National Trust properties and beaches.

  Reviewed by Alison5.0★Sep 2020

• "Had a great stay in this cottage."

  Fabulous location, quaint and cosy inside. Tony at no. 15 was very welcoming as we arrived and gave a few hints and tips on where to go. Parking can get difficult during the day but in the evening the road opposite is usually free of cars. Lots of visitors to the mill and dog walkers generally. Fantastic place if you have a dog. We don't! Fantastic without one, also! Head out just before dusk south along the river for 10 mins to catch sight of the beavers.

  Reviewed by Ben4.4★Aug 2020

• "The cottage was extremely well equipped and very cosy."

  Considerable thought had been given to furnishing the property and we loved the various 'bits and pieces' which helped create a lovely atmosphere. We have been to many holiday cottages and the range of books on walks/local history /area information was the best we have seen. The property is well placed for exploring the local area but has plenty of walks on the doorstep so you could enjoy the cottage and immediate area without needing to rely on your car!

  Reviewed by Mark5.0★Dec 2019

• "Lovely little cottage in an excellent village location with a local pub and well stocked community shop."

  Great location for walks.

  Reviewed by James5.0★Aug 2019

• "Really lovely cottage, which had everything we needed."

  The main bed was quite soft and for us, was hard to get comfortable in and we ended up using the twin beds in the other room. Also, there were two Cockrel within a few houses and they crowed from 4am to late in the evening and due to the heat closing the windows was not an option so our sleep was not optimal. The area has great walks and for nature lovers otters and kingfishers are obvious and nearby. Overall this is a great property which can be a home from home, but the noise from the nearby cockrel really dampened our enjoyment.

  Thank you for taking the time to complete your feedback following your stay at 11 The Green. The cockerel was owned by neighbours who lived 3 doors away and as you can imagine the noises were out of our control. However, to reassure yourself and future guests the cockerel is no longer at the property! We are pleased to hear that you enjoyed the property and area and look forward to welcoming you back to 11 The Green in the future. Property Owner

  Reviewed by Shane4.7★Jul 2019

• "Excellent didn't need to bring my dishcloth or any other cleaning stuff even the washing powder!"

  Excellent. Perfect location in the village where I have family who were born & still live in Otterton for many years, was outstanding, the caretaker was lovely & so was the gentleman who lived at number 15. Other neighbours (no 9), avoid, but just ignore them! Had a lovely time, definitely recommended & I’ll still stay there again! Thank you for renting out your cottage.

  Reviewed by Dawn5.0★Jun 2019

• "The Kings Arms very convenient with good beer and reasonable choice of food."

  The cottage was very comfortable and was well equipped. The caretaker was very helpful. Parking easy. Good walks from the cottage along the river Otter and on the last night we saw a beaver. WiFi code in the welcome pack would have been helpful.

  Reviewed by Jean5.0★Jun 2019

• "The location of the cottage is ideal for riverside walks, close to the Kings Arms for meals and just 2 minutes walk away from the village shop."

  The conservatory makes a bright and spacious environment for dining and the kitchen was very well equipped with new cookware. It was really helpful that on arrival there were supplies of tea, coffee, milk, dishwasher detergent, etc Loved the welcome cream tea, too!

  Reviewed by Maxine5.0★Mar 2019

• "The cottage was perfect."

  A lovely location and brilliantly equipped. A warm welcome in the form of a cream tea waiting for us, with wonderful home made jam. We couldn’t have asked for a better weekend away.

  Reviewed by Anne5.0★Mar 2019

• "Very well equipped and generally comfortable cottage."

  Used to footstool and became too hot at night with the duvet. Otherwise we were very satisfied with the cottage. Very good location with pleasant walks from the doorstep. The trek over high peak to Sidmouth was particularly enjoyable. The hosts provided a lot of very useful information about the locality. Rod was extremely helpful in sorting out an issue with a lack of hot water one evening - its always reassuring to have someone to call on-site.

  Reviewed by Tim4.7★Mar 2019

• "This was a very comfortable and characterful cottage in a very convenient and pretty location."

  I was most impressed with the information provided by Sykes in advance.

  Reviewed by Dainis5.0★Jan 2019

• "When we had problems with hot water then TV, the caretaker was round in minutes to resolve them."

  Cheerful and helpful.

  Reviewed by Terence4.4★Jan 2019

• "This holiday was so neeed my me and my girls and was our lovely dog Alfie’s first holiday."

  Sykes were so helpful and worked really hard to find us somewhere to meet our requirements last minute and found us this beautiful cottage in otterton. Thank you to them and the owners for everything. The cottage was so cosy and brilliantly equipped and it such a great location. Thank you

  Reviewed by Cath4.7★Aug 2018

• "Enjoyed our stay at 11 The Green & what we payed for the 2 weeks was our limit ..."

  Enjoyed our stay at 11 The Green & what we payed for the 2 weeks was our limit so disappointed that there has been such a increase for 2019 which we presume will apply to most of your cottages

  Reviewed by Dorothy5.0★Jun 2018

• "This cottage is well equipped and well located in an attractive village."

  There is a community shop nearby and meals / snacks are available in the Mill and the Kings Arms Hotel. There is plenty of literature about walks in the surrounding area.

  Reviewed by Barbara5.0★Jun 2018

• "Having stayed at holiday cottages for years we thought this really was one of the best."

  Rod the caretaker cannot do enough for you and is a really lovely man who made us most welcome on arrival. Lovely river walks from the house with lots of wildlife to see.

  Reviewed by Dale5.0★Jun 2018

• "Croft Cottage was wonderful."

  Superbly equipped throughout and a fantastic location for exploring North Yorkshire and York. Would thoroughly recommend.

  Reviewed by Paul5.0★Apr 2018

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