Clements Cottage

50 Customer Reviews

• "We have stayed at this property before and wanted to book again as was a lovely first time."

  However, we were extremely disappointed this time round. When arriving, I went in to find sand and dog hair on the sofa, I know dogs are allowed but you would expect this to be cleaned before next guests arrive. The carpets were dirty upstairs they had been hovered but dirt is well stuck in them the could do with a wash as socks were just turning black everyday. Had to go buy slippers to wear around house to stop from feeling dirty on feet all the time. Upstairs main bed wasn't sturdy and was broke on one side we think this could be resolved by putting new screws in but still should have been checked as now wasn't safe to sleep in so we had to use the 2 beds in other room. However this worked out better as main room has damp coming through and we have a 2 month old who the damp made her poorly along with my partner this was not ideal and nothing was even done until last day on Friday even when reported on the Monday and this only was the housekeeper coming around to find out what we meant by being dirty and the broken bed. We ended up leaving early due to them two being so poorly from the house we couldn't stay another night and definitely didn't want to. It was great to leave the property. This property could do with alot of refurbishment as it could make a great lovely little cottage again.

  I am sorry that you did not enjoy your stay at the cottage. Unfortunately the headboard had come loose on the double bed. The bed was not found to be unsafe and the headboard has now been fixed. Apologies for not responding earlier in the week but we not made aware of the problem until Friday at which point we asked the housekeeper to go round. I am sorry about the damp patch on the wall in the bedroom. It may have arisen due to the atrocious weather conditions in the last few weeks. It will be investigated and any remedial work carried out. I am sorry that you became ill during your stay, however I do not agree that it was caused by the cottage because the central heating works well and the cottage is very warm. Best regards, Helen. Property Owner

  Reviewed by Eleanor2.2★Nov 2024

• "Location and price are key."

  This was our second stay at Clements Cottage. Location is superb, with free and ample parking on the doorstep, but still right on the harbour and only a short walk to either Goodrington beach or Paignton seafront and pier. Cleanliness and overall condition are still below average of what you’d expect from a Sykes property. On top: be prepared to bring your own toilet paper, washing up liquids, etc. But, we knew this in advance from experience, so weren’t disappointed. Clements cottage is good value for money, we enjoyed our stay.

  Thank you for your feedback, it is very useful for us to hear what our guests think of the cottage. Glad to hear that you enjoyed your stay and found the location superb. We try to give good value for money, however we are a self catering establishment and provide an initial welcome pack containing a few essentials which includes a toilet roll. Best regards, Helen. Property Owner

  Reviewed by Jochem3.8★Oct 2024

• "We loved the cottage, our new home from home, we'll see you again soon for sure."

  Thanks for providing the dog blanket for the sofa, great idea! Might be worth checking the toilet, it seemed to leak into the bowl sometimes and then refill constantly for a while, then stop. No problem to us, just thinking of your water bill. Thanks again for your great arrangements, everything went very smoothly.

  Thank you for your feedback, it is much appreciated. Glad you enjoyed your stay at the cottage. Best regards, Helen. Property Owner

  Reviewed by Simon4.1★Oct 2024

• "3rd time at Clement cottage ."

  Would and have done recommend.

  Reviewed by Julian4.7★Sep 2024

• "A very clean, comfortable cottage with everything needed for a lovely week."

  Comfortable beds in a excellent position between Paignton and Goodrington, would definitely book Clements cottage again, thank you.x

  Thank you very much for your review. We are glad you enjoyed your stay and hope you come back. Best regards, Helen. Property Owner

  Reviewed by Pam4.7★Sep 2023

• "What a lovely little cottage that is bigger than it looks."

  Has everything you could need. Perfect decor, ideal. A proper little holiday home gem. Please don't change anything. Lovely little courtyard, kitchen well equipped, with more than you.would expect. It's the little touches like the dog towel that make the cottage and holiday perfect. Only 1 problem, I only had it for a week, so will definitely book again. And sykes cottages are so helpful and could answer all questions asked. Many thanks

  Thank you for writing such a lovely review. We are pleased to know that you enjoyed your stay at Clements cottage and hope that you come again. Best regards, Helen. Property Owner

  Reviewed by Michaela5.0★Sep 2023

• "4th stay at Clements Cottage All wonderful"

  Thank you for your review. It is great to know that you like it so much that you keep coming back. It must feel like a home from home. Best regards, Helen. Property Owner

  Reviewed by Jan5.0★Aug 2023

• "Perfect, 4th time at Clements Cottage, will be returning again and again, Love it Thank-you Gail, Graham & Karen"

  Thank you for taking time to write such a nice a review. Glad that you have enjoyed the cottage for the 4th time. Best regards, Helen. Property Owner

  Reviewed by Gail5.0★Jul 2023

• "Another wonderful holiday."

  Fifth stay here and it is a real home from home. The cottage is very clean, comfortable and the owners have clearly put a lot of thought and effort into it. Everything you could need is provided. Look forward to our next visit.

  Thank you very much for your lovely review. So glad that you keep on enjoying our little cottage. Best regards, Helen. Property Owner

  Reviewed by Leigh5.0★May 2023

• "We loved our stay at Clements Cottage."

  It was so comfortable and had everything we needed. The location was brilliant too. Thanks so much!

  Thank you very much for your lovely review. So glad that you had a lovely stay at our cottage. Best regards, Helen. Property Owner

  Reviewed by Joy5.0★May 2023

• "Lovely cottage."

  Great location. Everything we needed was there or in the surrounding area.

  Thankyou for the great feedback. Best regards, Helen. Property Owner

  Reviewed by Annette5.0★Feb 2023

• "The location of the cottage is amazing, so close to the harbour, beach, cafes, pubs and restaurants."

  The cottage sufficed but it was damp and all our clothes smell of damp, the walls were thin so we could hear the nextdoor neighbours tv which played through the whole of the night on 2 occasions. The laminate flooring isn't sealed so when I spilt a drink it ran down between the boards and as we walked on them the liquid was squishing up through. The wallpaper is bubbling and peeling off in lots of places presumably because of the damp and the sofas and chair have definitely seen better days. The bedrooms were much nicer than downstairs but the double bed mattress was very uncomfortable. I don't usually moan and if you hadnt asked I wouldn't have told you. It was our first time using sykes and I was worried our 2nd week in Warwickshire would be similar but Wigrams is exceptional. We would return to the location again as I have family in torbay but we won't be going back to clements cottage.

  We are sorry that the cottage did not meet expectations. The cottage has since been decorated and a small damp patch found on an external wall treated. The other issues mentioned have been addressed , the mattress on the double bed is now much more comfortable the sofas in the lounge replaced with new modern furniture. Photographs will be updated on the website. Property Owner

  Reviewed by Sarah2.5★Nov 2022

• "The location of the property was perfect and we had a wonderful time in Paignton and can’t wait to return."

  The cottage however wasn’t as expected, the pictures do not replicate the decor as it is now. These need updating. The bathroom needs a complete plumbing overhaul with the toilet over flushing, the sink taps not turning off correctly and the bath taps/fittings very lose. There is also an issue with the drainage pipes in the garden as all the shower water was overflowing from the drain into the garden. The plugs didn’t fit bath or sink either, both unable to retain water. Our biggest issue was the cleanliness, unfortunately the living room, kitchen and bathroom were very dirty. The floor were very dirty (our socks were black within 10 mins of arrival) and the hoover smelt really bad as did the sofa. We had to clean before we could use anything. Upstairs wasn’t too bad. We would stay here again but only if the above issues were addressed/fixed and the cleaning team overhauled/replaced. It’s a shame the owners have been let down by this.

  We are sorry that the guest was disappointed with the cottage. We thank them for bringing these problems to our attention. The problems have been addressed and the smelly vacuum cleaner replaced. Property Owner

  Reviewed by Anna1.9★Jul 2022

• "Needs sign on front of wall warning about banging your head hover smelt of dogs when used stank the cottage out on the description for the cottage Needs to tell you that the toilet is downstairs my 77 years old mum struggled to keep coming downstairs at night needs handrails in bathroom."

  Appcept from that perfectly nice cottage furniture comfy great location 5 mins from the sea and town .

  Reviewed by Valerie4.4★Jul 2022

• "Another wonderful holiday at Clements Cottage."

  A clean and comfortable home from home in a fantastic location. Already booked for next year. Highly recommended.

  Reviewed by Leigh5.0★May 2022

• "Lovely property close too harbour but did not realise it had a very busy road outside very noisy from the front room also the front bedroom ."

  We had a problem with heating in the beginning and made contact with a person through a phone number ( temperature was to cold ) was sorted the same day. Also we found the cooker a challenge to work but got there in the end. The sink plug in the bathroom lets water escape ( to small for the hole ) and also the toilet seat is becoming loose. There were a few things left there for us to make use of a nice thought.Would not book again because of the busy road .

  The heating is set automatically at 19C for guest arrivals. The central heating controller is located on the wall in the lounge and can be easily adjusted by guests. Instructions for use of the cooker and central heating are available in the guest information folder provided. Thank you for the information about the sink plug and toilet seat, these will be rectified. Property Owner

  Reviewed by Michael3.1★May 2022

• "The cottage was fantastic,exactly as described"

  Reviewed by Robert4.4★Apr 2022

• "Cottage was really close to harbour and beach."

  We had a lovely time with our dogs and hope to rebook sometime soon.

  Reviewed by Derek5.0★Mar 2022

• "Clements cottage was a lovely place to stay."

  A historic property with older property character yet was clean, comfortable and cosy with everything necessary for a pleasant stay:)

  Reviewed by Cheryl5.0★Dec 2021

• "The accomodation is in a perfect position to explore everything the English Riviera has to offer."

  It's a great size too with the little garden being an added bonus. It's well lived in and dog friendly which suited us but if you're overly fussy about decor you might be a little critical of its traditional design. Overall perfect for us

  Reviewed by Mark3.8★Sep 2021

• "Nice central location."

  pleasant environment inside. odd diy arrangement with bathroom doors. outside drains blocked with previous people's waste. outside patio & fixtures shabby. bedroom furniture ill fitting, drawers/ cupboards sticking when opening - previous people's litter found in the house. house info wasn't up to date - refuse collection day was wrong overall the place felt slightly neglected we have stayed in many lovely holiday places over the years, but this wasn't one of them. I expected much better standard for a premium priced high holiday season let.

  Thank you for your feedback. The bathroom has 2 doors according to the building regulations in operation when it was fitted. We are looking at updating it when the cottage is vacant during the winter. The cleaners do not clean the outside yard but will speak to them about anything that was missed inside. We have had no other complaints about the bedroom furniture sticking but will look at it when we are able to gain access. We were not informed about the bin day changing but will update the information folder when we visit. We do hope you enjoyed your stay otherwise. Property Owner

  Reviewed by James2.5★Aug 2021

• "Clements cottage is in a great location one minute from the harbour and 3 or 4 good places to eat out."

  The only issue may be the lack of parking but we bought an eight day permit from the torbay council website which covers all of the car parks in the area including the harbour car park two minutes walk away. The cottage itself was spotlessly clean and very comfortable, we felt the living room seating could have done with an update but was still comfortable. A couple of tips from us, buy a car park pass and park in the harbour car park, use the ferries from the harbour to visit Torquay and Brixham, use the steam train from paignton to visit Dartmouth, and have a meal at the harbour inn or curious crab both only 2 minutes walk away and both have great views from their outside terraces

  Reviewed by Geoff5.0★Jun 2021

• "A new back gate."

  .which had dropped a bit..hence gate did not lock.Made us a bit anxious as inventory said there were outdoor seat pads in unlocked shed and they were missing.Always makes me feel owner will think we took them.Silly l know..but can't help it.Cottage very comfortable and extra touches (tea towel washing up liquid sponges and extra toilet rolls )were much appreciated.

  Reviewed by Marilyn5.0★Jun 2021

• "Absolutely brilliant location close to all amenities beautiful harbour and some ..."

  Absolutely brilliant location close to all amenities beautiful harbour and some lovely pubs and restaurants definitely will come again

  Reviewed by John5.0★Jun 2021

• "We had a wonderful trip in a cottage that is perfectly located."

  The cottage had everything we needed. No complaints.

  Reviewed by Catherine4.4★Oct 2020

• "Ideal position to explore the area, pubs and restaurants very close by."

  Smart tv had Netflix and Amazon loaded so lots of choice to keep you entertained for rainy days and evening when returning from days out. Our second time to this cottage and would book again

  Reviewed by Darrin3.8★Sep 2020

• "This property was in an ideal location."

  But unfortunately the cottage was filthy! I didn’t expect to go on holiday to be cleaning and vacuuming on arrival! I understand that you give guidelines for the COVID-19 but who is checking that these are being adhered to? I expected an immaculately clean house with what is going on at the moment. Very disappointed, the cleaner needs sacking. I have lots of pictures for you to see as evidence.

  Reviewed by Nina2.5★Aug 2020

• "Yard fence and gate is in need of repair and the property could do with a deep clean and decorating but overall we had a lovely stay."

  Property had everything we needed and the location was ideal.

  Reviewed by Gemma3.8★Aug 2020

• "Everything was great, Had a brilliant time, everything on your door step."

  2nd time we have been back to this cottage & will go again.

  Reviewed by Gail5.0★Jul 2020

• "Cottage seemed it had not been cleaned since previous guests."

  Recycling left on kitchen worktop. Bin not emptied in living room. Upstairs single bed not stripped with brown stains on sheets with towels thrown on single bed not previously used. Double bed not stripped had to strip and wash all sheets and pillowcases myself made bed by 9 30pm after drying them. No fresh towels put out only the used towels hanging on the back of the bedroom door. I would like to send you some photographs.

  Reviewed by Julie3.1★Mar 2020

• "Location was great but cottage could do with new front and back door and shower fitting"

  Reviewed by Kenneth4.1★Jan 2020

• "This property is shabby and run down."

  Downstairs smelt very fusty especially the old settees. The light above the wash basin did not work. To shut the door to use the wash basin you have to go into the toilet/bathroom to shut it. The toilet seat was loose and the bathroom smelt damp. The toilet just about fits in between the bath and the wall and you have to manoeuvre round the positioning of the toilet roll holder to sit on the loo! There are no radiators in this area so I presume in cold weather you would have to leave the bath/toilet and wash basin doors open to get some heat in from the kitchen. One of the light bulbs in the kitchen did not work. The outside yard needs weeding and generally looks uninviting. There are 3 stairs in the living room before you turn to go upstairs. There is a door above the 3 stairs that can be shut with a connection on the doorframe. This connection was loose and hanging off and my husband caught and ripped his canvas jacket on it and had he not been wearing a jacket he probably would have needed stitches in his arm. We were visiting relatives and had we not of been celebrating a family birthday on the Friday we would have left on the Monday when we arrived. I honestly cannot believe that you can charge £522 to stay in this property for 5 nights. I would not stay in it if you paid me. On a brighter note I have now finished washing every article of clothing we took with us hence getting rid of the fusty smell they were infused with.

  Reviewed by Mary2.2★Sep 2019

• "Wonderful, everything we required, home from home, will be coming back."

  Great location for everything. Wanted to stay. Thank-you Gail, Graham, Karen & Doggy Flyn.

  Reviewed by Gail5.0★Jul 2019

• "Lovely cottage but the sofa’s and lounge & kitchen floors were all very dirty, we had to put covers over the sofa to sit on it as really not clean and under and around the sofas were dirty too."

  Reviewed by Nicky3.4★Jul 2019

• "We had an amazing holiday, Clements cottage was lovely and had everything we ..."

  We had an amazing holiday, Clements cottage was lovely and had everything we needed ,, in fact I don’t think there was anything else you could have supplied , I loved the fact that there was a washing machine, I came home with a suitcase full of clean clothes instead of one filled with dirty washing

  Reviewed by Sandra5.0★Jul 2019

• "Had an absolutely lovely time at Clements cottage paignton a real home from home and everything we needed."

  Only things really i thought would have improved our experience is maybe an extra lock on front and back door and the only other thing is being able to adjust the heating ourselves as it did go quite cold in the evenings and first thing in the morning and I could see no way of putting heating on or any other means of heating

  Reviewed by Samantha4.1★Jun 2019

• "Great location, easy walking distance from everything including train station."

  Lovely little place ideal for a small family or couples.

  Reviewed by Samantha4.7★May 2019

• "What a wonderful home from home!"

  A great location and a beautiful cottage that has everything you could need and more. Paignton is a stunning town with lots of attractions and good places to eat. Clement cottage is clearly loved by it's owners and they care about the guests. The beds are comfortable and the bedding (and towels) is really high quality, best nights sleep in ages. On arrival the cottage was spotless and tea, coffee and biscuits were available, which was a nice touch. I would highly recommend a holiday here, and am planning to book again next year.

  Reviewed by Leigh5.0★May 2019

• "Very close to everything."

  We did not have a car so walked everywhere. Took trains and buses for outings very easy.

  Reviewed by Melanie3.8★Apr 2019

• "Lovely location, very tidy and well equipped,Will return in the future"

  Reviewed by Paul4.4★Mar 2019

• "Spacious and warm cottage."

  Reviewed by Stephen5.0★Oct 2018

• "Found the bathroom blind broken when I stayed at Clements Cottage earlier this year and it was still broken on my recent visit ."

  .. I’m sure it will be fixed by the next time I visit. Not sure how you can achieve this, but it would be great if you could eliminate the ‘doggy’ smells prior to a new occupancy. Actions on the suggestions above would elevate the holiday experience to ‘superb’ :-))

  Reviewed by David3.4★Oct 2018

• "Excellent harbour location and the property was very clean and comfortable."

  Would highly recommend Clements Cottage to stay at. The area is super dog friendly. Thank you to the owners of Clements Cottage the property made our week. Regards Karen and Alfie

  Reviewed by Karen5.0★Sep 2018

• "The cottage downstairs was dirty, had to wash floor of kitchen, dusty cobwebs, tap in kitchen needs attention, so does loo seat,settee and chairs could do with cleaning, horrible musty smell."

  Reviewed by Sheena2.5★Sep 2018

• "The cottage was like a home from home."

  We wanted for nothing. Everything was there at hand ie; cooking ,laundry facilities etc. The comfort and feel of the place was really good. The location was perfect. Parking could have been an issue but we managed to work round that without costing us to much. One issue that we did find was trying to work out what rubbish went into what bin and what rubbish was classed as one type and what was another, so apologies to the owner for that because when we arrived there was already a square plastic bin with mixed rubbish in it. Don't let this cloud any judgement on the actual cottage, the premises are absolutely brilliant throughout 10/10. Couldn't be any better.

  Reviewed by Campbell5.0★Sep 2018

• "We’ve stayed at a few Sykes properties over the years and this one is up there."

  It is in a perfect location and had everything we needed. The bathroom downstairs is a bit annoying but only really in the night. There was no cupboard space for groceries in the actual kitchen but there is space in the bathroom, which sort of acts as a utility room. Parking was no problem as we parked in the public car park 2 mins away and I paid for a Torbay weekly parking permit in advance for £35. There are restaurants, bars and cafe really near by and the local shop is a stones throw. If you are taking the family dog you couldn’t find a more perfect spot. Roundham Head is just around the corner and brilliant for letting your dog have a good run. Goodrington also has a brilliant park for dogs and people alike and is a 10 minute walk. We would definitely consider staying again.

  Reviewed by Karen4.7★Aug 2018

• "Lovely time."

  Just what we wanted. Even provided doggy bowls. Hope to return soon.

  Reviewed by Jan3.8★Aug 2018

• "The cottage itself was great, comfortable and very clean, and the kitchen particularly better equipped than the average standard."

  However I did contact Sykes customer service just before going, to ask 2 questions 1) the previous reviewer highlighted a mould problem in the bathroom, and I wanted it dealt with before I arrived - it was, but no one from Sykes phoned or emailed me before I got there to discover it for myself, even though I emailed again several times. I do not think Sykes customer service met expectations. And 2) an email from Sykes warned at the last minute that although the ad said free parking, that was no longer possible May to September - So I wanted to know how much it would be. I was told that the owner when asked by you had said they never had any trouble finding free parking nearby, but there was a car park charging 2.50 per day very close, anyway. Well as it turned out the owner was wrong about that, or had never visited during a heat wave weekend, because we had to park a long way away, making unloading the car a problem. And the fee at the carpark was £10 per day, so anyone booking the cottage needs to be warned to factor in that extra cost to their holiday budget.

  Reviewed by Merrill4.4★Jun 2018

• "Everything was lovely apart from parking"

  Reviewed by Margaret5.0★Apr 2018

• "We had a really nice time staying at this property my boys loved their bedroom."

  Would thoroughly recommend staying there and only a 10 minute walk to Goodrington sands.

  Reviewed by Neill4.7★Mar 2018

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