Columbine Cottage

30 Customer Reviews

• "Really lovely location, very comfortable stay and highly recommended"

  Reviewed by Jill4.7★Oct 2024

• "Hello we have stayed at this site many times over the years and have nearly tried all the cottages due to their perfect location and the lovely swimming pool."

  It was a little sad this time to see that the cottage was not as homely as our last visit and felt it should not be listed as a four star any longer as looking dated with need of some TLC replacements required ie fridge, sofa and flooring. Our only other comment/question which we would like to address to Sykes is now that covid is over why is the time entering the cottages getting pushed out ?? But the leaving time still remains the same … when we first used Sykes arrival was 12pm onwards now it is 5pm !!! Please can you confirm why this is ?

  Thank you for your feedback. I am pleased to share with you our plans for the cottage, Columbine will be decorated in December, with flooring being re placed. There will be a change to furnishings, and soft furnishings. With replacement of white goods. We are hoping the cottage will be homely and beautiful after the changes. I am sorry you were disappointed this visit. All pillows quilts and bedding has been replaced recently. Knowing the cottage was going to be revamped at the end of the season. Kindest Regards Property Owner

  Reviewed by S3.1★Aug 2024

• "We have stayed at this site lots of times but first time in Columbine cottage."

  The cottage inside was tired looking. The fridge freezer had rust patches on the front of it. Storage heater in main bedroom was hanging off the wall. Carpet was heavily stained and dirty. Had to hoover as soon as we got there. Moved the settee and found rubbish underneath it. Moved one of the single beds and found chewed gum stuck to the wall. Outside there were cigarette butts littered around. Toilet smell in main bathroom was overwhelming. The whole place needs revamping and was not worth the money we paid. Would not use this cottage again.

  Reviewed by Leigh2.2★Jul 2024

• "Lovely conveniently situated , dog friendly cottage in small friendly site."

  Small gated area for dog to be outside with lots of outdoor seating to have your breakfasts in the sun

  Reviewed by Wendy4.1★Jul 2024

• "The cottage was 'tired' and some of the kitchen equipment dirty."

  All the cottages give the external impression of neglect which creates a poor first impression. Garden furniture was scruffy and the built in barbecue unusable. I had to phone to find the parasol - under the bed! The beds were uncomfortable, duvet cover torn and electric heaters old and poorly secured (safety?). Even the welcome pack was tatty and outdated, again giving a poor first impression. The swimming pool is excellent and the main redeeming feature.

  Hello I was shocked and very disappointed by your review, as you can see from our previous revies the issues you experienced have never been noted before other than one review last year that the cottage was a little tired. I take all feedback back seriously and try to address it. The cottage gets decorated for the season. The cottage has a planned overhaul this autumn with decoration and new flooring etc.. The cottage has never been found to be unclean before with no reviews over the past three years highlighting this and all bedding is replaced yearly. I will take your comments up with the house keeping team and I will be visiting the site personally to review the cottage and discuss with the house keeping team. The cottage has only just been inspected by both electricians and fire brigade with new fire safety system and lights. I know the week you were with us it rained and you probably didn’t see the cottages at their best. Our gardener is planting consistently to keep the grounds nice. I am sorry that you feel this was your experience of the cottage and it didn’t meet your requirements. Kindest Regards Mrs Brock Property Owner

  Reviewed by Robert2.5★Jun 2024

• "Had a lovely week."

  Nice property and enjoyed the pool. Comfortable and had all we needed.

  Thankyou so much for booking Columbine, I’m pleased you enjoyed your stay. We will be revamping the cottage at the end of the season so we would look forward to seeing you again. Kindest Regards Mrs Brock Property Owner

  Reviewed by Anthony5.0★May 2024

• "We welcomed the new fence - it makes all the difference to a dog owner to have a garden that is secure."

  We have already booked next year as the cottage offers everything we need for a break away. Thank you.

  Thank you so much for your feedback back, I’m so pleased you liked the garden. I have organised for the cottage to be redecorated and new flooring etc., at the end if this season so hope you will like and enjoy it even more next season. Property Owner

  Reviewed by Cheryl5.0★May 2024

• "Stayed here before Just a few minutes from beaches Nicely presented Comfortable"

  Hello, Thank you for your feedback, I can see you think there is a discrepancy in the description please could you let me know where you see the discrepancy is. I’m pleased you came again to the cottage and hope you will visit us again. At the end of this Season I will be up dating the cottage flooring, decoration etc., Property Owner

  Reviewed by David4.7★Apr 2024

• "Enjoyed a fabulous 11 night stay at columbine cottage."

  Joan was very welcoming and we enjoyed the sweet treats that she had left us on arrival. The cottage is well equipped and we personally loved the décor and all the local pictures and paintings. The cottage was very clean and having the use of the swimming pool on site was great. Good location and was quiet during our stay. We will definitely be returning soon.

  Thank you so much for your lovely feedback. I’m so very pleased you enjoyed your stay and appreciated the cottage. It will be getting a up grade at the end of this Sean so please come back and see the changes. Property Owner

  Reviewed by Anna-marie5.0★Feb 2024

• "We had a wonderful week at Columbine Cottage."

  It ticked all our boxes and more (swimming pool!). Very warm, comfortable and well equipped. Dog-friendly too! We have already recommended to family and friends. Thank you for a lovely stay and we hope to return. :-)

  Reviewed by Julie5.0★Oct 2023

• "This was the second time we stayed in Columbine cottage."

  . last year was great, however although the cottage was clean and well stocked with equipment etc. it had an overwhelming smell of ‘wet dog’ when we arrived. I think it had been shut up for a couple of days. We do not have a dog so probably noticed it more. The febreze had run out so we purchased our own.

  Thank you for your feedback. It was lovely to have you stay again. I am surprised and disappointed that you found it not as you previously experienced. I have spoken with the house manager who informed me that because she had agreed to early access the cottage had not been aired and refreshed as it normally would have been after wet weather occupancy with dogs. I apologise for this and do hope to see you again. Kindest Regards Mrs Brock Property Owner

  Reviewed by Annette4.4★Oct 2023

• "Pictures of Columbine are a true reflection of the property."

  It's clean and comfortable. Only a mile and half from Bude

  Reviewed by Rachel5.0★Jun 2023

• "Cottage was OK but decor was very dated and needs updating."

  Garden was not enclosed which is not good for a dog friendly place as our dog wandered into the roadway and car park. Nice pool.

  Thank you for your feed back, the cottage will be redecorated at the end of the season, and updated. The garden is now enclosed. I hope you enjoyed the rest of the gardens, and facilities available. Kindest Regards Mrs Brock Property Owner

  Reviewed by Andrew3.1★Jun 2023

• "What can I say, an amazing cottage with everything you needed for a relaxing stay"

  Thank you so much for your lovely review, we are so pleased you enjoyed your stay and we hope you stay with us again. Kindest Regards Joan Property Owner

  Reviewed by Stuart5.0★Apr 2023

• "We stayed in Columbine Cottage with 2 dogs and 2 young children."

  The cottage was really lovely and as described although it didn’t have an enclosed garden so we had to take the dogs out to the toilet on lead. The decor is a little dated but was all very clean & there was everything we needed (including a cafetière for coffee as I always bring my own) the kitchen has everything you might need. The smart Tv allowed us to login to Netflix for the kids. We enjoyed using the pool and the kids swimming came on really well with swimming daily (they are only 4 & 5) - the pool was cleaned daily & well maintained with really nice changing rooms too. The park area was also really good - it’s a shame we couldn’t take the dogs in there while the kids were playing though as it’s a large enclosed area of grass so we could have exercised the dogs and the children together. (I will also say I do understand why they are not allowed although I think if nobody else was using it at the same time & dogs were cleaned up after it would have been nice) Overall though a really nice area - close to Bude & the beaches (only a 5 minute drive)

  Hello, Thank you so much for your feed back, we will be organising a fully fenced area soon, as we appreciate people with dogs may need it closed in. I hope you also fo7nd the dog area across from the cottage where they can be off. So pleased you enjoyed the cottage and we will be redecorating shortly. Kindest Regards Joan Property Owner

  Reviewed by Jenny5.0★Apr 2023

• "We were very happy with the property and the swimming pool."

  We feel the price could have been a little less for the time of year.

  Thank you for your feedback we always value our customers in put. I’m afraid with the ever increasing energy bills, laundry, and workforce to maintain the pool and grounds and general maintenance of the cottages it has left us in a difficult position and unable to reduce our costs, I do hope you understand and will come again. Property Owner

  Reviewed by Annette4.4★Nov 2022

• "Great place to stay, enjoyed the quietness and location of all we wanted to visit, perfect for the holiday we needed, our dog enjoyed the beach as much as we did."

  Thank you so much for your feed back, we are really pleased you enjoyed your stay and hope you will come again. Property Owner

  Reviewed by Phil5.0★Sep 2022

• "Just returned from a super holiday at the cottage."

  Really well equipped, comfortable and well located cottage. Great surfing/body boarding and coastal walks in area. The swimming pool was a real bonus - a good size, warm and for us rarely busy. Separate note to owners not to be published: There are no longer superb views as trees have grown up. You should perhaps also mention there is an additional charge for laundry facilities. Otherwise thank you for a great cottage.

  Thank you so much for your feedback we do take on board all comments and suggestions. The trees we have arranged for them to have them a hair cut, so hopefully that might help. In relation to the laundry service, we have had an honesty box which has not really worked and unfortunately we will be putting a debit card charger on the machines as some people have previously just left the driers running. However I will have this altered in the Boucher information. Thank you again for staying with us and we hope to see you again. Property Owner

  Reviewed by Lesley-ann4.7★Sep 2022

• "We really enjoyed the little garden with the Chestnut tree to sit under for shade in the heat."

  It was also nice to have a barbecue. The cottage was completely fine.

  Thank you so much for booking Columbine and leaving a review, we are really happy that you enjoyed your stay and enjoyed the cottage, and we hope to see you again perhaps next year. Kindest Regards. Property Owner

  Reviewed by Tricia5.0★Aug 2022

• "Lovely property with everything you need and very comfortable - great swimming ..."

  Lovely property with everything you need and very comfortable - great swimming pool at perfect temperature and lovely walks around with great beaches and pubs - we knew the garden was not secure but it would be lovely if it was especially as dogs are allowed also it should specify that the laundry facilities are not free as they ask for a payment to use them

  Reviewed by Sarah4.1★Jul 2022

• "Comfortable cottage."

  Perfect for our stay. Great location, short drive to the beach.

  Thank you so much for your feed back and booking our cottage. We are pleased you liked the cottage and the location. Hope to see you again. Kindest Regards Mrs Brock Property Owner

  Reviewed by Alison5.0★Jun 2022

• "A clean comfortable property in quiet surroundings."

  The pool was regularly used and was clean and a good size. The games room was perfect for some family competitions in the evenings. The laundry facilities were very good and were used. A clean and tidy location away from the hustle and bustle of Bude, but had the option to explore the surrounding areas.

  Just to say a big thank you for booking Columbine and leaving feed back, we are so pleased you enjoyed the cottage and all the facilities met with your approval. We hope to see you and your family again. Kindest Regards Mrs Brock Property Owner

  Reviewed by Nicholas5.0★May 2022

• "The cottage was very comfortable and a real home from home."

  The site facilities were excellent and yet the location still retained a beautiful, tranquil setting. Very well situated to explore parts of Cornwall and N Devon. Our only negative comment is when we tried to see if the cottage was available for another holiday , perhaps later in the year, it does not appear on your website. We would visit again. Absolutely.

  Thank you for your feed back, I’m so sorry you are unable to see the availability, If you could let me know what dates you are looking for I will endeavour to see if the cottage is available. Thank you again for your kind feed back and we look forward to seeing you again. Kindest Regards Mrs. Brock Property Owner

  Reviewed by Cheryl5.0★Apr 2022

• "The property was exactly as described, warm, comfortable and very clean."

  The beds were really comfy. I loved the big bath towels, so many places have small towels but these were great. The indoor swimming pool, games room & outside play area were a hit with our young granddaughters. We will certainly be booking again.

  Hello, We are so pleased you enjoyed your stay at the cottage, and had a lovely time with your granddaughter. Thank you for your kind feed back and we will look forward to seeing you again in the future. Kindest Regards Joan Property Owner

  Reviewed by Carol5.0★Apr 2022

• "Great location, loved Bude!"

  Inaccurate description about cottage. Garden was definitely not enclosed, we had to put our well behaved whippett on a lead every time she needed to go out in garden, in case she spotted a cat, which she would of course chase. Misleading info about washing machine and tumble dryer. Not in the property. This was not a problem as very nearby. However the welcome from the lady, who I assume works on site, was less then welcoming. Not very helpful and started by telling me, Tuesdays were not a good day for washing as the machines are normally full, but allowed me to use a machine as not that busy! Generally unhelpful and not very friendly at all! Finally the shower in the cottage was pathetic! I knew it was going to be unreasonable to expect a power shower as states, hand held, but it was like an intermittent drizzle, which went from burning hot to cold. Reported this on the Tuesday, to the contact provided, advised they would arrange a plumber to check the pressure as not the only property with issues, never heard anymore again from anyone? No communication. The only saving grace were the showers at pool, but that all shut at 6pm, so if out later, no access to shower. All in all dissatisfied and would be jubious about any of your holiday cottage descriptions in the future! They say it's the little things and on this trip the little things really added up and made the cottage experience very disappointing.

  Thank you for taking the time to leave feedback for us. We do not advertise the garden as being enclosed, but the owner is looking to make this change soon. The description has now been amended to make information about the laundry facilities clearer. The housekeeper did not feel she had been rude and we can only apologise for how this was construed. The shower is the result of an ongoing problem with the local water provider, and is being investigated. Property Owner

  Reviewed by Tiffany3.1★Apr 2022

• "We had a wonderful time."

  Just a few items caused minor problems. There were notices in the accommodation that related to the covid restrictions period and contradict the current opening times, etc. of the pool and laundry, caused some confusion. The details rather gave the impression that the washing machine and tumble dryer were in the accommodation.

  Thank you for choosing to stay with us, and we are pleased you enjoyed your break. I understand the management team had been given instructions to remove the previous information and signage, apologies that this hadn’t been done. we will ensure this is rectified. We will look at the information given in the advert and discus it with Helpful Holidays. I hope you found the washroom was more than adequate for your washing requirement? Property Owner

  Reviewed by Charles4.7★Mar 2022

• "Loved the property everything that you need in it peacfull location ideal for dogs with lovely woodland walks at end of drive ."

  Lovely kept gardens pool was an added bonus as was games room .

  Thank you so much for staying with us and we are pleased you enjoyed the cottage, hope to see you and your pets again. Kindest Regards Joan Property Owner

  Reviewed by Julie5.0★Feb 2022

• "Lovely stay - thank you"

  Hello Mr Newey, Thank you for booking our cottage and for your feed back. So pleased you enjoyed the cottage and your stay. I will try to get the cottage sign at the entrance. Kindest Regards Joan Property Owner

  Reviewed by Sarah5.0★Feb 2022

• "As shown in the feedback above, it's a lovely, secluded, comfortable cottage with all mod cons in a very beautiful area."

  We look forward to a return visit.

  Thank you so much for your feedback, we are so pleased you enjoyed your stay, we hope the pool was also as you expected. We look forward to seeing you again. Kindest Regards Joan Property Owner

  Reviewed by Ian5.0★Jan 2022

• "Excellent cottage and facilities in a quiet location but not far from Bude and a pub within walking distance that does great food."

  Thank you for your feed back, glad you enjoyed your stay, hope you also enjoyed the pool. Kindest Regards Joan Property Owner

  Reviewed by Robert5.0★Oct 2021

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