Springfield Cottage

26 Customer Reviews

• "Loved this cottage, it was really cosy and really close to great amenities."

  Fantastic Chinese at the bottom of the path and great Chip shop over the river. The Tarka Trail was on the doorstep which was great for morning and evening walks with the dog. There’s a bike hire place really close. We used this as a base for heading to local beaches and surfing at Saunton. The kitchen was really well equipped which was great.

  Thank you for taking the time to feedback. Really pleased you loved the cottage. Property Owner

  Reviewed by Jo4.4★Oct 2024

• "A lovely clean and tidy cottage with a quirky layout."

  Fantastic kitchen with wide range of crockery, pans etc.; even had a blender which I wasn't expecting, but made use of. Beds were comfy. Decent shower. Very informative folder containing all the details about items within the flat, including recycling/rubbish info. No problems with noise from the footpath - we barely noticed it was there. Fabulous views from lounge and double bedroom. Particularly liked the presence of maps and local information. Books and DVDs although not used were a good resource to have. I had no issues with the cooler temperature of the lounge, but my friend found it a little chilly in evenings - but with heating on that was soon rectified. Trays were very useful for carrying food upstairs to dining table. All in all a great stay, and I would happily stay here again.

  Thank you very much for taking the time to feedback. So pleased you enjoyed staying in the cottage and the things we provide. Hope you come back to explore this lovely area more. Property Owner

  Reviewed by Emma5.0★Sep 2024

• "Unfortunately we had to wash the towels before use as they smelt damp and foist, the house smelt damp and foisty and even with heating on it was still there and all the diffusers did not make any difference, the stairs in the house were very slippy for our dogs, the bathroom window even though frosted glass was right above the shower/bath and is right on the public footpath and had no blind or anything ."

  On the plus side is was really well located for town and the Tarker Trail. If we had not paid before we stayed we would most certainally not paid the fulll price.

  We are sorry you didn’t find the cottage to your liking. We always invite guests (in our cottage folder) to contact our caretaker should anything not be satisfactory when you arrive. We would have done what we could to put things right and help you enjoy your stay. Property Owner

  Reviewed by Pat2.2★Sep 2024

• "What a wonderful little retreat!"

  We found everything we needed and had a very comfortable stay. There is plenty of space and the views are lovely. We really enjoyed our stay and would absolutely return.

  We’re so pleased you enjoyed the cottage. Thank you for taking the time to feedback. We’ve made some improvements recently so it’s lovely to hear your views. Please do return! Property Owner

  Reviewed by Angela5.0★Aug 2024

• "The house was lovely and warm and lovely hot water for showers/ baths on tap."

  The bed was very lumpy and we had to sleep on top of the double duvet and use the other single duvets to get any quality sleep.

  Thank you for taking the time to feedback. Sorry you didn’t find the bed comfortable. We’ve now bought a new kingsize mattress. Property Owner

  Reviewed by Keith3.4★Apr 2024

• "We genuinely enjoyed the location, the cottage was well equipped and the views were beautiful however, I cannot stress enough how exhausting the stairs were especially for our dogs who slipped up and down them many times with them being so steep and wooden."

  The steps to the back garden were horrendously slippy and the back garden so muddy it was hard not to walk mud into the property. Not to mention the steps to and from the car and the Main Street were uneven and slippy with the wet weather. Carrying the stuff to and from the car was a workout and a half . The local amenities were great, we enjoyed some great food and lovely atmospheres in the local pubs. The beds were extremely uncomfortable we started our week in the double, tried the twins and even the sofa bed none of which gave us a good nights sleep. The sofas were also really uncomfortable to sit on . The boiler was making a horrendous noise on our arrival however luckily my fiancé is a heating engineer and managed to stop the noise with little effort.

  Thank you for taking the time to feedback. We have addressed the cottage issues with our improvements in recent months. I’m sorry the weather wasn’t great for you and you found the steps tricky. Property Owner

  Reviewed by Amie3.4★Mar 2024

• "Had a great time"

  Thank you for your feedback. Really pleased you loved the cottage Property Owner

  Reviewed by Lisa5.0★Dec 2023

• "Perfecto cottage, everything you could need was there."

  Very comfortable and perfect location with great views

  Reviewed by Nicky5.0★Oct 2023

• "Fantastic short break at the cottage."

  It's perfectly positioned to visit North Devon. A clean and comfortable cottage with the bonus of a garden and lovely views from the living room of the estuary. The only downside is the inconsiderate noisy people walking past in the early hours via the side path. This is a well used route.

  Reviewed by Victoria4.7★Aug 2023

• "Loved the cottage, had a fantastic stay"

  Reviewed by Susan5.0★Aug 2023

• "We had a lovely stay :) great cottage, easy walk into town and road side parking wasn't an issue."

  Thank you :)

  Reviewed by Gemma5.0★May 2023

• "Unfortunately we were disappointed with the cottage, smelt of damp dog, dirty pans with baked on pasta sauce all down the side of the pans, the sofas were stained, the garden was all over grown, the outside table and chairs were all rusted, half a dish cloth to wash up with which was well used already, the mat at the bottom of the stairs was dangerous as it was all curled up on the edges and a trip hazzard."

  Could have been cleaner. The bathroom was nice and the view from the lounge window was lovely. Could be so much better with a bit of money spent on it, it was tired inside. As it was only us staying there, we dealt with the issues, i wouldn't have wanted to have taken friends to stay there.

  Reviewed by Davina1.9★May 2023

• "I really liked the cottage and would recommend and return, it's in a good location with walks at the bottom of the steps, the house itself is quirky and great for dogs they also provided bowls for the dogs."

  Reviewed by Jonquil3.8★Apr 2023

• "I have real mixed reviews for this cottage."

  The cottage it's self is absolutely stunning. Very well equipped kitchen bedding and towels provided which is an absolute bonus however we had a few problems. First off we come with a toddler 1 year old to be precise. This cottage has open stairs on all floors with no door and no safety gate. So we spent the entire of our stay trying to get our toddler to sit in one space and not run around so she didn't fall down the stairs. The property isn't safe as it is for young children and should be in the advert. Second of all we come with out 3 dogs but the garden isn't safe they can get out into the neighbours yard. The gate itself isn't any higher than a jack Russell that leads to the neighbours also they kept leaving the gates open. Also the garden was really muddy which was impossible not to walk back inside. There was a lot of poo in the garden and a dead mouse. The heating also does not work properly and made a very loud drilling noise. However the hot water worked just fine. But saying all this if things were changed for the safety of children and the dogs I would be back. Its in an ideal location and a beautiful cottage over all but maybe not with a hyperactive toddler. The views were also stunning ! So overall if things were changed in the safety aspect I'd come back next year.

  Reviewed by Jason2.5★Dec 2022

• "Dog friendly?"

  ?? The back garden was not secure and a builder kept coming in and out of the gate leaving it open. We had know idea that the property was next to a public footpath, we have a very reactivate dog and had we known we never would have booked. When we arrived there was limited parking on a hairpin bend, we had to block the road and footpath to unload the car, which was extremely stressful, and didn't start the holiday well. Then we had to park our car 600 yards away on a residential street, which caused extra worry throughout the week. The cottage itself was quirky but also very damp. The stairs were not carpeted and very slippy for both humans and dogs, also the carpets in the main living area and bedrooms were grubby. The back deck steps were so slippy we could not use them at all. The windows are filthy, the shower was only fit for use for our child, it dribbled out water and was very low.

  Thank you for feedback. We endeavour to provide an informative description of the cottage. Photos show wooden floor which would imply stairs would be wooden too, but we will look into how we can make that clearer We have rectified the problem with the shower. We're sorry you had that problem. Had you told us about it during your stay we would have resolved it for you. Property Owner

  Reviewed by Andrew1.6★Oct 2022

• "We were pleased with the cottage and the location of it."

  It was very peaceful with no traffic noise at all. Easy access to town in walking distance. Also close to cycle track for dog walking. Would recommend it .

  Reviewed by Tracey5.0★Sep 2022

• "The property could do with a bit of a update , sofas uncomfortable ,tv very small , double bed you only had to sit on it and it squeaked."

  Loads of wood lice and spiders in the kitchen but mostly down the bottom floor . Dirty behind the bathroom door, and the extractor fan could do with a clean too, vacuum smells and we had to change the bag . Cat poo in garden but I suppose that can not be helped . Property a little hard to find so maybe do a little map . Park your car just past the top of the steps to the property in front of the big concrete posts leading to private properties and land. Good points the property is a prime location to pubs, shops,,buses , bike hire, beautiful instow and Saunton Beach which are dog friendly ( bonus) it’s well equipped in the kitchen department, games, dvd and games for the children or those rainy days .

  Reviewed by Peter3.4★Jun 2022

• "The description of the property is miselading and inaccurate, the plumbing is not working and the outside space is not secure for any pet to stay in."

  There are a lot of things that are wrong/different from what stated in the description of this property: 1) The cottage is off a very narrow and steep road (grange road) and it's at its very top, off a sharp bend. The description provided states that parking is available on grange road, though this is not the case. The road is very narrow and neighbours' cars are parked outside their properties. There are then 4 garages and a clear 'no parking' sign. The only option would be to park the car directly opposite the steps that lead to the cottage, though there are actually a public path, which can not be blocked, rather than part of the property. Unless you ahve a very small car, parking is a serious issue at the property. 2) There is no secure outside space. The picture included in the property listing shows in gact a public access gate. The actual outside space of the property is occupied by bins, and not fenced off. It is completely adjacent to a public footpath, very much in use. Similarly, the 2 neighbouring gardens are not fenced off, so aside from having no privacy nor peace, pets are in no way safe to potter outside. We had to keep our dogs indoor at all times when at the cottage. 3) The smell reported by others is accurate, not a pleasent experience. 4) The downstairs (basement) twin room is very cold. This may be because one of the twin beds is squashed against the only radiator in the room. This was not so much of an issue for us because we had no hot water nor heating throughout our 5 days stays, 5) The bathroom is extrimely dump, and its floor is very rubbery and squashy, a plastic type solution, which is not pleasent at all. There is no opening window either which makes it even more humid. 6) It is completely overlooked, and in a very noisy spot right in the middle of a public footpath. Unlike what stated, although amentities are close by, they are over the bridge the other side of Bideford. 7) The staircases inside are very steep, only one has a bannister, which is not ideal, given that the bedrooms and kitchen are on the ground and basement floors, so there is constant need to go up and down. What about our stay: completely unacceptable is what comes to mind. On arrival (check in after 5 PM) there were no keys. After 5h drive on the eve of the Easter Bank Holiday, with 3 dogs we had to spend nearly 2h trying to get hold of the keys and ended up having to spend a night elsewhere which set us back just shy of £200 (this was because the letting agent closes at 7PM, and they would not have been around over the long weekend, so we could not risk not having somewhere to stay). The 2 hours were spent on the phone to both the letting agent and the owner who provided different accounts of the issue and how to resolve it (the housekeeper is on her way with the key, the plumber forgot to leave the key, the locksmith is coming to let you in, you are at the wrong property etc). When we finally got into the cottage, we realised there were serious plumbing issues, with loud banging noise from the boiler and the water pipes as if somebody was trying to kick the door and walls down, or being in an MRI scanner. We reported the issue to the owner and the letting agent, after a sleepless night (we politely did not want to wake her up during the night), and it transpired this was a pre-existing issue. A 'quick fix' she suggested did not work, hence another sleepless night. Her only help was on Easter day to suggest we turn off the boiler so out of 5 nights we spent 1 in a hotel, 2 without sleeping, and 2 without hot water or heating. Outside it was 6 degrees, but the owner told us she gathered it was unseasonably warm so no need for heating or hot water. She also suggested that we could turn the boiler on during the day, but she failed to appreciate that loud banging noise that is constant does not really appeal to paying guests when on holiday whether during the day or at night. The final suggestion - and refusal of sending an emergency plumber - was to look in the green folder left at the cottage which had instructions on how to use the heating. We did point out it did not explain how to fix a broken boiler but it fell on deaf ears. The toilet stopped flushing on day 4, and the only night we cooked we realised out of the 4 hobs, only 1 works (the others are jammed). I have already mentioned the inaccuracy in the description of the cottage. Did we get a refund, an apology, or a goodwill gesture of any sort? No. Will we go back to Devon? Yes. Will we ever consider going back to this cottage? No. We reported serious issues in good faith, during our first holiday since 2019, and it was disappointing to be treated with contempt, and disregard when we only asked for basic utilities. Given previous reviews we knew this was a period property that came with issues, and was not to everybody's taste, but we did not expect there to be no adequate plumbing for the basic use of toilet, washing facilities and heating.

  We strive to provide an enjoyable stay for our guests. We are sorry on this occasion the guests did not enjoy their stay. We endeavour to resolve issues reported by guests as soon as practically possible. Below we respond to the points they make:. Guest comment: The description of the property is miselading and inaccurate, the plumbing is not working and the outside space is not secure for any pet to stay in. There are a lot of things that are wrong/different from what stated in the description of this property: 1) The cottage is off a very narrow and steep road (grange road) and it's at its very top, off a sharp bend. The description provided states that parking is available on grange road, though this is not the case. The road is very narrow and neighbours' cars are parked outside their properties. There are then 4 garages and a clear 'no parking' sign. The only option would be to park the car directly opposite the steps that lead to the cottage, though there are actually a public path, which can not be blocked, rather than part of the property. Unless you ahve a very small car, parking is a serious issue at the property. Owner response: We are sorry you felt the description is inaccurate. We have endeavoured to be clear and other guests have not expressed the same views. The description states clearly the cottage is accessed by steps. We make it clear it is not suitable for anyone with mobility issues. Parking is available on Grange Road which is at the top of the steps. We have not been told before of guests not being able to park. Guest comment 2) There is no secure outside space. The picture included in the property listing shows in fact a public access gate. The actual outside space of the property is occupied by bins, and not fenced off. It is completely adjacent to a public footpath, very much in use. Similarly, the 2 neighbouring gardens are not fenced off, so aside from having no privacy nor peace, pets are in no way safe to potter outside. We had to keep our dogs indoor at all times when at the cottage. Owner response: The gate does not allow public access. The cottage description says there is a right of way only for residents of springfield terrace. The residents have alternative routes to their houses, but very occasionally they may pass through the area adjacent to springfield cottage. We want to ensure guests are aware of this and hence it is in the description. Guest comment 3) The smell reported by others is accurate, not a pleasent experience. Owner response: We have responded to this feedback. We have received expert advice from a damp specialist and in May 2022 we completely refurbished the bathroom Guest comment 4) The downstairs (basement) twin room is very cold. This may be because one of the twin beds is squashed against the only radiator in the room. This was not so much of an issue for us because we had no hot water nor heating throughout our 5 days stays, Owner response : If guests turn off the boiler (as they decided to during this stay) then the bedroom would feel cool. We understand the guests were sleeping in the double room not the twin room. Guest comment 5) The bathroom is extremely damp, and its floor is very rubbery and squashy, a plastic type solution, which is not pleasent at all. There is no opening window either which makes it even more humid. Owner response : We have since established the cause of the damp and had the bathroom completely refurbished. The window does open but it may have been locked. There are keys to unlock all windows in the property along with guidance in the cottage folder. There should have been a key on the hook adjacent to the bathroom window. We apologise if this had been moved. Guest comment 6) It is completely overlooked, and in a very noisy spot right in the middle of a public footpath. Unlike what stated, although amentities are close by, they are over the bridge the other side of Bideford. Owner response: we are not sure what the guests means by being over-looked. As the description says there is a public footpath to the centre of Bideford over the ancient bridge. Guest comment: 7) The staircases inside are very steep, only one has a bannister, which is not ideal, given that the bedrooms and kitchen are on the ground and basement floors, so there is constant need to go up and down. Owner response: As mentioned above this cottage is not suitable for those with mobility issues. We make that clear in the description. We are sorry if you found you had booked a cottage which was unsuitable for your level of mobility. Guest comment : What about our stay: completely unacceptable is what comes to mind. On arrival (check in after 5 PM) there were no keys. After 5h drive on the eve of the Easter Bank Holiday, with 3 dogs we had to spend nearly 2h trying to get hold of the keys and ended up having to spend a night elsewhere which set us back just shy of £200 (this was because the letting agent closes at 7PM, and they would not have been around over the long weekend, so we could not risk not having somewhere to stay). The 2 hours were spent on the phone to both the letting agent and the owner who provided different accounts of the issue and how to resolve it (the housekeeper is on her way with the key, the plumber forgot to leave the key, the locksmith is coming to let you in, you are at the wrong property etc). Owner response : There was much confusion when the guests arrived. The guests unfortunately had looked in the wrong place for the keys. Rather than the key safe next to the front door (as per Sykes instructions), they looked in the unlocked letter box attached to the cottage wall. Since we have never had this experience before, the owner had presumed an error and to remedy the situation quickly called out a locksmith. It soon emerged that the guest had unfortunately made the error and the keys were in the Keysafe all along. Guest comment: When we finally got into the cottage, we realised there were serious plumbing issues, with loud banging noise from the boiler and the water pipes as if somebody was trying to kick the door and walls down, or being in an MRI scanner. We reported the issue to the owner and the letting agent, after a sleepless night (we politely did not want to wake her up during the night), and it transpired this was a pre-existing issue. A 'quick fix' she suggested did not work, hence another sleepless night. Her only help was on Easter day to suggest we turn off the boiler so out of 5 nights we spent 1 in a hotel, 2 without sleeping, and 2 without hot water or heating. Outside it was 6 degrees, but the owner told us she gathered it was unseasonably warm so no need for heating or hot water. She also suggested that we could turn the boiler on during the day, but she failed to appreciate that loud banging noise that is constant does not really appeal to paying guests when on holiday whether during the day or at night. The final suggestion - and refusal of sending an emergency plumber - was to look in the green folder left at the cottage which had instructions on how to use the heating. We did point out it did not explain how to fix a broken boiler but it fell on deaf ears. The toilet stopped flushing on day 4, and the only night we cooked we realised out of the 4 hobs, only 1 works (the others are jammed). I have already mentioned the inaccuracy in the description of the cottage. Did we get a refund, an apology, or a goodwill gesture of any sort? No. Will we go back to Devon? Yes. Will we ever consider going back to this cottage? No. We reported serious issues in good faith, during our first holiday since 2019, and it was disappointing to be treated with contempt, and disregard when we only asked for basic utilities. Given previous reviews we knew this was a period property that came with issues, and was not to everybody's taste, but we did not expect there to be no adequate plumbing for the basic use of toilet, washing facilities and heating. Owner response: We apologised for the noise from the heating system which has since been rectified. We provided compensation for the disturbance it caused. We have addressed the problem by replacing a radiator thermostat. We relayed a fix but unfortunately it didn’t work well enough to quiet the noise for sleeping with the heating on through the night. The hot water acts without the heating on because there is a combi boiler so there was no need to turn off the boiler and be without hot water. We apologise for the less than satisfactory stay this guest experienced, we endeavour to sort issues reported by guests promptly. We do not like to fall short of the standard, we and our guests would expect. Property Owner

  Reviewed by Valeria1.6★Apr 2022

• "We are less than satisfied with our experience, the check in/check out times are bizarre and almost unworkable for families, checking out at 9am on the last day is unrealistic, check in at 5pm is also unrealistic for anyone like us who had a few hours travel."

  Why dont you use the same check in/check out times as most hotels/holiday properties of check out at 12 and check in at 2pm? The property itself has a lot of issues, there is a dank damp smell throughout the property. The heating system bangs and bumps and sounds like a motor bike when it's working, thats usually very early in the morning. Off street parking is very difficult due to the steepness and how narrow the road is. if the above issued were resolved this would be a good property, the location is very good, just a few steps away from the Tarka trail.

  in response to guest feedback, we have completely gutted and refurbished the bathroom Property Owner

  Reviewed by James1.9★Feb 2022

• "The front door and porch including steps into the porch look like they haven't been cleaned in years (first impressions)."

  As you enter the front door you are hit by an overwhelming stench of damp and must,which does not go away,hence clothes bedding etc always feel damp and unpleasant. The humidifier (supplied) was in constant use but couldn't cope it had to be emptied frequently,hence the windows were damp and not very clean, I must agree with Mrs.Clarkes comments,(back in May)the water pressure to the shower and sinks is unbelievably high,hence everywhere gets wet and it's not adjustable,but this I think is only part of the problem,during heavy rain on the Wednesday the guttering could not cope. I will also clarify that the public walk through from the top road to the bottom road is in constant use,hence lack of privacy,all windows are on the Public side,so either close the curtains or put up with people gazing.Also used early morning by workers cutting through to get to town. The outside area is not a pleasant place to enjoy breakfast with two dustbins,several crates for recycling,the grass is mainly weeds and after being cut distributed around the so called garden,plus the outlook is a wooden fence alongside the public steps. Inside the house is well stocked with cutlery,glasses,crockery etc,there are the normal appliances,but the general appearance is that it could all do with a general upgrade,this is my honest opinion and I have to say there was no joy returning to the property at night.overall a very disappointing seven days.

  Thank you for taking the time to leave a review following your stay at Springfield Cottage. We are sorry you had some concerns during your stay, contact numbers are provided in the cottage for guests to call if they have any problems. Because you didn't contact us we were unfortunately unable to resolve any issues during your holiday. Due to the age and position of the cottage, we recognize at certain times there are issues with humidity in the property. We're in the process of making improvements to resolve this issue. Springfield Cottage is conveniently situated in the lovely busy town of Bideford and depending on the time of year there can be lots of visitors and associated hustle and bustle. Your comments regarding the outside area have been passed to our Caretaker. We have taken this onboard, and this could have been rectified swiftly if we had been made aware during your stay. Property Owner

  Reviewed by Earl2.5★Sep 2021

• "Directions to the cottage could be a bit clearer, perhaps state it is the far end of Grange Road!"

  Also, make it clear you go down the steps from where you park &benter the cottage into the kitchen. Stairs to the left lead down to bathroom & twin room, through kitchen to double room & stairs off kitchen lead up to dining/living area! Also, door off dining area leads to steps down to garden area. Garden could have been a bit tidier & we moved the bin to make sitting out there more pleasant. Great location for exploring Devon/Cornwall - Bideford is a lovely little town. Retail outlet worth a visit as was the Brewers Fayre near there

  Thank you Louise for your feedback. We’ve taken on board your comments about directions and description of layout, We’ve asked our care taker to check the outside area between guests. Pleased you like Bideford, we love it too! Property Owner

  Reviewed by Louise3.1★Jul 2021

• "Needs some new furniture and a parking"

  Thank you John for your feedback. I’m sorry to hear you arrived to waste from previous guests. That shouldn’t happen. following your feedback I asked our caretaker to check waste is dealt with between guests. We have replaced pillows since your stay. As you say the cottage isn’t suitable For anyone with mobility issues. We aim to make that clear in the description . And we’re keen our guests are able to easily move between floors to enjoy the views. Property Owner

  Reviewed by John3.8★Jun 2021

• "First some positive points: Bideford is well situated for local walks and for exploring Devon as a base and people were very friendly and full of suggestions for days out without us ever having to use the car."

  The very top floor of the cottage is lovely for sitting, relaxing and dining and offers a sideway view of the river (though slightly obscured by trees)and the cottage is well equipped with all appliances functioning. The heating works well and there is plenty of hot water. However: the ground floor (kitchen) and lower ground floor areas (twin room,bathroom) smelled terribly musty and no amount of airing/heating, air fresheners/diffuser or dehumidifiers could combat that smell. The smell hits you as soon as you come into the front door, it lingers and is very unpleasant. The lower ground floor twin room is damp and during our stay we certainly had to empty the dehumidifier tray 3 x a day. We think the problem area may be the bathroom, where a very powerful shower and its spray has saturated the floors over months and months of stays, but also because part of the cottage is below street level.(damp course?) We also do not feel that the outside area can be described as "a lovely spot to begin each day with a hearty breakfast whilst you canine companions play". It is a fenced narrow grass space with a small table near the bins and recycling area and the path for the neighbour - no views. The cottage is situated 1/2 way alongside a very long steep stone/concrete stairway. This is a public foot path/right of way leading from the higher situated areas of houses "East-the River" directly past the cottage then further down to the Tarka Trail and the old bridge across to Bideford. Therefore there are a lot of people using this path throughout the day (on their way to/from school, the shops, or even nights out) and they potentially all can look into the bedrooms and the living space of the cottage, although most are too occupied watching their footing on the steep steps. As mentioned you can park your car in Grange Road just at the top of the steep steps for access to the cottage, but be aware that this road is very narrow and steep and in order to access this road from/to the town one has to negotiate a very sharp blind bend.

  Reviewed by Manon2.8★May 2021

• "We put out all rubbish left by previous occupants but, presumably as it wasn't in black plastic bags, they left it there whereupon the gulls proceeded to start emptying it all around the area!"

  It needs to be clear to visitors that the binmen don't take any rubbish not in the correct bags. We found we needed to be organised taking things up and down between floors!

  Thank you for your comments. We are sorry to hear of your negative experience. Had we been notified of this issue during your stay, we would have been able to resolve it for you much sooner. Our caretaker has assured us that all waste is handled appropriately, so it is very unfortunate you encountered such an issue during your stay. Please be assured that your review will be taken into consideration, as we very much value all our guest feedback. We thank you again for your review and hope to accommodate you again in the future. Property Owner

  Reviewed by David4.4★Apr 2021

• "Great location."

  Is worth bringing a tourch as the street lights only came on one evening, making it very difficult to see and walk on the slippery steps.

  Reviewed by Sally5.0★Oct 2020

• "Cottage aligned with its star rating and was practical for our two dogs, particularly on the damp rainy week that we visited."

  Couple of points worth being aware of: the foot path that runs along the side of the cottage is used much more frequently than noted in the listing and the bathroom ventilation is quite poor leading to a damp smell throughout the property. Big plus is the cottages location in terms of access to the Tarka trail and South West coast- we literally rolled out of the door each day turned left and with 10 metres or so you hit the trail and could turn right or left for pleasant walks, each with a very different vista.

  Reviewed by Julie3.8★Oct 2020

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