1 Combehaven

29 Customer Reviews

• "Excellent location."

  Light and spacious. Pretty garden area . Bathrooms need shelves as nowhere to put toiletries other than on the floor. Some non stick saucepans need replacing as Teflon has chipped away. A lovely week!

  Reviewed by Pamela5.0★Sep 2024

• "We had a lovely stay in this property."

  Beds comfortable, towels lovely and soft, property was clean, kitchen was well equipped and it is in a great location. There were a few maintenance issues but nothing that affected our stay and these were fed back to Coast & Country. A floor plan on details would have been helpful before booking. We booked for 7 adults and only slight issue was bunk room - this is more suited to small children rather than older teenagers. All in all, would definitely recommend this property.

  Reviewed by E4.7★Aug 2024

• "Really enjoyed our stay, great house, very clean, excellent parking and perfect location."

  Will definitely recommend and will certainly be booking again.

  Reviewed by Chris5.0★Jun 2024

• "What a shame about the building work next door."

  Every morning diggers and banging started at 8am, with loud radio playing all day until 5.30pm, this will be going on for months, plus the tradesmen were parking in the residents area, back and forth to their vans. Perhaps the gates should be closed to at least stop that.

  Reviewed by Denise3.4★May 2024

• "Amazing location, with great parking."

  A very well equipped let, shame the letting Company weren't very knowledgeable about the property's inventory ie whether a welcome pack was provided etc. They did prove quite difficult to correspond with, taking a few days to reply to basic questions. Only a couple of niggles, as the let is top notch. The mattress protector in the double room downstairs was very stained and there were no pillow protectors. There were ants in the living room. Some food was left in the fridge from the previous occupants and a pair of trousers in the hallway! A second front door key would also be really useful, as we were two separate parties. Finally, we were quite confused with where to dispose of our recycling and household rubbish. Green rubbish bags were provided, which we filled and left in the garden. Unfortunately they weren't seagull proof. There are a family of very friendly Robins in the garden, who will endeavour to join you in the kitchen too! A very pleasant stay and we would return.

  Reviewed by Nicholas3.8★May 2024

• "An amazing house with the best facilities."

  Extremely well equipped. Having 2 parking spaces was a bonus. Would not hesitate to recommend. In terms of positive feedback, we were not left any green bags for the rubbish so had to pop into your office in Salcombe to collect some more. On first impression the house looked spotless and I would say that was about 90% correct. It was only because one of the children lost a toy under the sofa we had to move it to find it... I can only say it could not have been cleaned under the sofas for some time as the dust was very very thick thick. Had we not needed to look under we would not have noticed, but felt the need to mention as the rest of the house was of a very high standard. Also found the beds a little hard, this is down to personal preference and it is impossible to please everyone as we are all different and I do have a very soft bed at home.

  Reviewed by Yvette4.4★Apr 2024

• "TV in lounge too small for room not smart not even freeview No place/shelf for cosmetics in toilets or bathrooms."

  Had to buy extra loo roll Bird poop on lounge windows Blown window pane lower bedroom  Sofas uncomfortable and in need of refurbishment Cushions stained and coming apart Decking/balcony needed tidy/clean. Cobwebs on windows Shaving mirror would be useful in either ensuite or shower room. Also hand rail to assist getting in/out of shower would be useful for those slightly less mobile. In general standard of cleaning could have been better. Lower kitchen cupboard fronts dirty and also around oven. Mattresses comfortable but bed frames very squeaky and need some attention. Faint smell of cigarettes on arrival. Clearly other guests not treated accommodation respectfully, water marks/staining on furniture. Mats/coasters have been provided Rattan outside table top disintegrating and seat covers very tired. No welcome pack but kitchen well equipped Maybe just fussy but have stayed in better

  Reviewed by Marilyn2.8★Sep 2023

• "Beautiful house offering everything we needed, would definitely book again"

  Reviewed by Shelley5.0★Mar 2023

• "Excellent property just as advertised Facilities modern and clean Rooms large and well equipped"

  Reviewed by Stephen5.0★Dec 2022

• "The property was great, lovely outside space to sit in the sunshine."

  Everything in the house that you need.

  Reviewed by Claire5.0★Sep 2022

• "Another really enjoyable stay."

  Very adaptable property for mixed family generations. Two small points - could do with some serving spoons, and pillow protectors for hygiene reasons would make sense?

  Reviewed by Richard5.0★Jun 2022

• "We loved the property including the garden."

  The property was extremely well equipped and comfortable and we would definitely book it again.

  Reviewed by Susan5.0★May 2022

• "This is our third stay here and will stay again, comfortable home with super little garden"

  Reviewed by Kevin4.1★May 2022

• "The house is in a lovely location and well equipped however considering we are in COVID times and it has supposedly had a deep clean, it hadn't even been dusted."

  There was thick dust on all chests of drawers (clearly not even been wiped) dust on all skirting boards, crumbs and bits on the carpet where it only been a quick hoover, some sand still on bathroom floors, dirty drinks coasters, dirty light switches, food down the edge of kitchen table. The freezer seal has also gone and wouldn't shut so we had to actually defrost the freezer whilst there to even get the door to shut. When we got to the end of the week and had to strip the beds the pillows and duvets were in awful condition, very yellowed and stained with no protectors. Only one room had a mattress protector on. The outside handle to the balcony door is also broken and lying on the balcony floor.

  Thank you for taking the time to leave us your feedback. We were sorry to read that both the presentation and cleanliness of the property for your stay was unsatisfactory. We understand how frustrating this is and would like to apologise on behalf of the housekeeping team. Please be assured that should you have contacted our Salcombe office during your stay we would have rectified the cleanliness matters and arranged for the property to be re cleaned. We hope that despite these issues, you were still able to enjoy Salcombe, its stunning views and choice of amenities. Property Owner

  Reviewed by Georgina3.4★Sep 2021

• "You should provide more than one key."

  We struggled to get the gas fire going - can you provide instructions? One under cupboard light in the kitchen was flickering from the start, so check bulbs. Otherwise really nice and service was very efficient when sockets tripped.

  Many thanks for leaving us your feedback. We were sorry to read that you had difficulties when operating the gas fire. There is indeed an instruction manual enclosed in property’s guests notes and were sorry you did not come across this. We were pleased to read that despite this, you enjoyed you stay here at 1 Combehaven and our Salcombe team were of assistance. Property Owner

  Reviewed by Richard3.8★Apr 2021

• "Good house for a Salcombe holiday and lovely to have a garden area outside the kitchen."

  We found the house met all of our expectations and have already rebooked.

  Thank you very much for leaving us your feedback. We were really pleased to read that you thoroughly enjoyed your stay at 1 Combehaven and that the property was able to accommodate your requirements. We look forward to welcoming you back to Salcombe soon! Property Owner

  Reviewed by Kevin5.0★Apr 2021

• "We have stayed at 1 Combehaven 3 times now."

  We like the location plus space esp the garden. Three points to make 1. We were unable to access the property until 5pm, 2 hours later than usual due to the extra cleaning needed because of C-19. Understand this however we didn’t feel the house was particularly spotless considering the extra time. General dust on the stairs, some rooms, skirting board, missed corners in the bathrooms, hair stuck in the plug holes The later check in is very inconvenient too as we then have to go shopping later than we would like. 10 am check out too means like we almost lost a day! 2. The hot water can run out after 3/4 regular showers. Obviously annoying if there are 5 adults, so timing is everything! 3. The mattress protector on the top floor double bed doesn’t allow air breathing so it’s often hot and sweaty and thus less comfortable- minor point but the ones at home don’t cause the same. We booked again for Christmas as this won’t put us off, however this is out feedback!

  Thank you for your comments regarding your stay at 1 Combehaven. We were sorry to hear that the property wasn't presented to the usual high standards for your arrival. We would have welcomed the chance to rectify this if you had made us aware. The additional time in the changeover period is required so that the cleaners can focus on sanitising the high touch areas in the property. We are pleased to advise that we have now reverted back to the 3pm check in time for most of our properties. Thank you for letting us know about the hot water tank, this is something we will monitor, as we have not had a previous comment of this nature. We will also look into obtaining a new mattress protector. Thank you for your loyal custom, and we look forward to seeing you again! Property Owner

  Reviewed by Christopher4.4★Sep 2020

• "A great place to spend a family holiday, we really liked the layout of the house and it was such a bonus having private parking and being a short walk away from the town centre."

  Staff at the office were friendly too and really helpful in advising us on the best places to eat/visit etc. Thank you

  Reviewed by Suzy5.0★Nov 2019

• "We thoroughly enjoyed our holiday, and it was great to be back in Salcombe."

  We have stayed in the apartments in Combehaven previously and the house was lovely. We are most disappointed that Coast and Country have been taken over by Sykes. It is frustrating not to be speaking to the lovely staff in the Salcombe office. They know the area well and are very knowledgeable about the properties. I had 3 occasions when i phoned the Cheshire office and was put on hold whilst THEY called Salcombe to ask a question. One was simply to ask if we could drop the keys off, on our departure at the same place, using the code we used on arrival. It is frustrating and its a shame as we now will think twice about using you again. We used to get a 5% loyalty discount if we booked within the year and also usually had a couples only discount as it is outside high season. (Especially as on this occasion we had a 4 bed property and only used one bedroom. We didn’t like the look of the smaller properties that had parking) I will possibly look into using Salcombe holiday homes in future.

  Reviewed by Lynda3.8★Sep 2019

• "We had a great week at 1 Combehaven and loved it’s proximity to the town."

  We had a few minor issues with property maintenance and felt the property would benefit from a ‘re-fresh’ but otherwise would recommend it. Probably better suited to slightly older families as the garden was not enclosed and the living areas are split over two floors so we couldn’t let our toddler run free!

  Reviewed by Ciaran3.8★Aug 2019

• "The bedding did not feel clean at all and all the bedding / pillows and towels are in need of replacement"

  Reviewed by Caroline3.1★May 2019

• "Stayed here before in 2016, great location and generally a good sized house to rent."

  Agent is very helpful and no concerns. Negatives - generally minor but could be cleaner, not enough stored hot water for 2/3 showers so a lot of waiting! some of the bulbs not working including outside, would have been nice to have a follow up call say day 2 to check all well.

  Reviewed by Christopher4.1★May 2019

• "Excellent property but oven dials didn’t work properly and the heating element of the top oven had fallen away from its fixings."

  We were however impressed at how quickly the maintenance engineer was sent out to try and fix the problem, who did a temporary fix prior to recommending a new oven to be installed. Overall we liked the property very much and will definitely return to it.

  Reviewed by Robert4.7★Apr 2019

• "House was lovely and comfortable."

  Great weekend.

  Reviewed by D5.0★Jan 2019

• "Excellent"

  Thank you for your kind review of 1 Combehaven in Salcombe.   We were so pleased to hear that you had an enjoyable stay in this perfect property and hope you choose to stay with us again.  
  Property Owner

  Sep 2016

• "We loved the house."

  It was very spacious and perfect location. Just what we needed. We had a great stay. The only problems were that it was barely cleaned when we arrived and the mattress protectors were plastic and make you sweat all night (it wasn't a hot week when we were there). It will be good if the owners invest in proper cotton bedding and mattress protectors. Thanks

  Many thanks for your review of both our service and your chosen holiday accommodation, 1 Combehaven in Salcombe.  We were delighted to read that you loved the house and had a great stay.   It was disappointing to hear, however, that the property was not properly cleaned and presented prior to your arrival and we were at least able to arrange for a cleaner to attend and complete the cleaning to a satisfactory standard.  Please accept our apologies, once again, for any inconvenience caused.  We also wanted to let you know that the owner is going to review the mattress protectors when they visit the property shortly - thank you for bringing this to our attention, it is much appreciated.    We do hope you choose to stay with us again soon.     Property Owner

  Sep 2016

• "A lovely house in a great position with stunning views from the top of the house."

  Thoughtfully kitted out for families with young children. We didn't really use the lounge room as it felt separated from the rest of the living space but we understand the intention to put it on the first floor for the views. We would definitely recommend this lovely house in beautiful Salcombe to others.

  Many thanks for taking the time to leave your review of 1 Combehaven in Salcombe. We were delighted to hear that you would recommend this lovely house to others and do hope you had an enjoyable stay. We look forward to welcoming you back to Salcombe very soon.
  Property Owner

  HELENSep 2016

• "Great house in great location."

  House is roomy with great views of the estuary.

  Thank you for your review regarding your stay at 1 Combehaven in Salcombe. We were delighted to read how much you enjoyed the loction and also the great views of the estuary. Thank you also for your kind comments in respect of our service. We hope to welcome you back again soon.
  Property Owner

  Jun 2016

• "We have stayed in this property a number of times over the years and have always enjoyed its space, level of decor and equipment and its location within easy walking distance of the town."

  The parking facilities are also something we appreciate. We were very pleased with the refurb which the property has undergone since our last stay and it is very fresh, bright and pleasant even in winter. The heating worked superbly which we needed in February! Only two very minor suggestions - a broom would have been handy for sweeping the hall floor after a sandy or muddy walk and mattress covers which are better quality with a cotton top surface - the plastic finish was uncomfortable!

  Thank you so much for taking the time to complete your review of 1 Combehaven in Salcombe. Your comments regarding our team's service are much appreciated and we were also pleased to hear how much you enjoyed yet another lovely stay at this property. We were also grateful to receive your feedback in respect of the mattress covers and broom. Your suggestions have been passed on to the owners. Thank you for your continued loyalty and we look forward to welcoming you back later in the year! Property Owner

  VALMar 2016

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