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"This was our 11th stay at Combehaven but first time in this property."
The property felt tired and in need of refurbishment.
- Faux leather dining chairs were peeling and leaving flakes of plastic on clothing
- Broken blind in small bedroom
- Extractor fans in bathroom and en-suite were caked in dust and in dire need of cleaning
- Black mould on ceiling, grouting and shower door seal in en-suite
- Shower head in en-suite was hanging out of the wall
- Extensive settlement cracks throughout the property indicating that it has probably not been redecorated since new (2004?)
- One cracked window pane and a number of failed double glazing units
- Many other more minor issues
Overall impression of a bare and soulless property in need of attention
Sykes have rated this property as 'outstanding' which leaves me in some doubt as to whether Sykes' ratings can be trusted in future and whether or not we would choose to use Sykes again.
We were looking forward to a relaxing few days away but the property did not lend itself to that and we felt we needed to spend as little time in the property as possible.
We have photos to support out claims should they be required.
Reviewed by Kim2.5★Sep 2024
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"This hadn't been our original choice of holiday home - our original booking was cancelled by Sykes (apparently due to the owner selling the property) 5 weeks before we were due to go."
Thankfully, this one was available for the week we had planned around (perhaps due to a cancellation?) and we were relieved that it all worked out in the end. The lower rating I've given for recommending is based on this experience of being put in this position by Sykes in the first place, rather than on our experience of the holiday we had in the end.
The property wasn't the most pristine we've ever stayed in but it was still lovely, spacious and perfect for our needs - a pretty, slightly elevated location overlooking the estuary; a parking space (2, actually); a brilliant location for town shops (including Co-op with long opening hours) and restaurants; North Sands beach a little distance away but still walkable for us; close to the main road out of Salcombe for when we ventured out in the car.
Just a couple of small issues around waste. First, we were disappointed that there were no recycling facilities at all at the property. The instructions said there were some in a nearby car park but all we found was a bottle bank. We did take a lot home with us as we're not used to putting so much in landfill. The other thing was the instructions on the notice board that were very strict about putting rubbish in green bags, but our bin had been lined with a black bag and only black bags were provided in our welcome pack and under the sink. We mentioned this to the Coast & Country team when returning the keys - either the instructions are out of date or green bags need to be provided.
Overall, we loved Salcombe and had a brilliant stay at 6 Combehaven.
Reviewed by Lisa3.8★Aug 2023
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"Good location, excellent facilities and everything well maintained."
Reviewed by Robert5.0★Jun 2023
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"This is a pleasant property in a good location."
Good parking. The flat is spacious and well equipped especially the kitchen. However we were dismayed to find that the property had not been cleaned to a satisfactory standard. This is not the fault of the owners but the cleaning company employed to clean. The flat complex waste disposal area requires more recycling facilities as they were overflowing whereas there was plenty of room in mixed waste bins. Overall the flat would benefit from some building maintenance ie. filling cracks in walls, particularly ceiling lines.
Reviewed by Julie4.7★Jul 2022
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"The apartment looked tired."
The dishwasher leaked, the blind in the bathroom had mould on it and the windows were either badly washed or the glass was blown. The latter detracted from the stunning view, but the weather allowed us to keep the double doors open, so we were able to enjoy a great view.
Reviewed by John3.8★Jun 2022
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"Property itself is great!"
Had everything we needed. Only issues were the Wi-Fi wasn’t working the first few days but then a member of the team came and fixed it. The bottom oven wasn’t working but we managed to just use the top oven instead.
Reviewed by Dan4.4★Apr 2022
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"The property was as we expected because we have stayed in Combhaven apartment block many times so we know the layout etc."
However, we did think the property was a little tired, there were many cracks in walls, the laminate flooring was in a dreadful state with many scratches and marks, so a little TLC would improve the property no end. It was very well equipped kitchen wise and beds , settees, basic furnishings etc were very comfortable. One thing I wasn’t happy with was, realising when stripping the beds, that mattress and pillow protectors were not changed with the bedding. Sleeping on other people’s bedding is not acceptable to me, even in my own home I class the protectors as part of the bedding that gets washed and changed weekly! Considering COVID as well, I would have it essential to strip all bed linens?
Thank you for taking the time to leave us your feedback. We were pleased to read that you had an enjoyable stay here at number 6. We were only sorry that you felt the property was a little tired and in need of some TLC, we have passed this onto the owners who were saddened to learn your thoughts. Unfortunately, the laundry struggle to wash every mattress and pillow protector for every property week in and week out and therefore are washed as and when is required. We hope this did not detract too largely from what is a beautiful week in Salcombe.
Coast and Country Cottages on behalf of,
Property Owner
Reviewed by Chris3.8★Sep 2021
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"We did a lot of research on the the properties in Salcombe before selecting 6 Combehaven which I'm really pleased paid off, we thought it was excellent."
We can confirm the property has both a hair dryer and microwave, from reading past reviews these items have not always been in the property. When we booked there had been comments about the wifi, I can confirm this was working well. The property is comfortable and more than met our needs. It is depleted on large glasses which is only a minor point. I guess over the course of the season there are a number of breakages. I'm awaiting a hip replacement operation, the reason for saying this is although my mobility isn't what it should be I didn't have any problems walking back and forth to Salcombe, particularly walking back up the hill. Having two parking spots is excellent, the location is also very easy to get in and out of Salcombe.. If you are intending to eat out during your stay I would recommend you book a couple of weeks before which we did, even then only early slots were available.
Thank you for taking the time to leave us your feedback. We were delighted to read that you had a very enjoyable stay here at number 6. We were pleased to learn that the property was presented to a high standard for you arrival. We very much look forward to welcoming you back sometime soon.
Coast and Country Cottages on behalf of,
Property Owner
Reviewed by Robert5.0★Sep 2021
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"Plenty of wine glasses but not enough drinking glasses,
No hairdryer."
Could put on website to bring your own DVDs or XBOX games as there were none. Probably because of covid!
Reviewed by Jocelyn4.4★Jun 2021
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"We had a fantastic stay, we will be booking with you again."
Reviewed by Christopher5.0★May 2021
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"I stayed there in the winter whilst moving house."
Everything you could want,very quiet,although other apartments were mostly unoccupied.Nice to wake upto views over Salcombe Estuary.Great location,
easy walk to centre, and beaches,and easy parking.
Reviewed by Mike5.0★Dec 2020
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"Lovely accommodation, lovely views."
Great to have a dishwasher and mashing machine. Clothes dryer and ironing board. Very spacious for a 1st floor apartment.
A microwave would have been helpful that’s was the only thing missing!! You also get a lot of exercise with it’s steep position, we did make use of the steps as a cut through and had a rest half way for the kids to use the playpark so that was handy!!
Reviewed by Chris5.0★Jul 2019
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"Very friendly, welcoming and professional service from Coast and Country Cottages."
The property is in an excellent location, is well equipped and furnished and has the bonus of 2 parking spaces. It is a lovely place to stay with good views over the town to the creek.
We liked it so much we have booked to go back in September!!
One minor thing I forgot to mention when I handed the key back was that we noticed that there was quite a build up of "fluff" in the extractor fan located in the en-suite bathroom. This might impact upon its efficiency and probably needs cleaning.
Apart from that minor issue it is a very comfortable place to stay in - thanks for your help and see you again soon.
Reviewed by John4.7★Jun 2019
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"Great location and good facilities with the added bonus of 2 parking spaces."
Combehaven is a great apartment in the heart of Salcombe with, as you said, two parking spaces! Once again, thank you for your feedback, we hope you enjoyed the recent heatwave and plan on returning to delightful Devon soon!
Property Owner
Mr John BannerJul 2018
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"Outstanding accommodation and will book it again, it ticked all of our boxes."
Loved it and was sad to leave. It was well equipped with good quality items and furnishings.
Many thanks for your kind review of your stay at 6 Combehaven in Salcombe. It is wonderful to hear that you all enjoyed your stay at this lovely property - it sounds as though it suited you perfectly! Your kind words regarding the service provided to you by Coast & Country Cottages are much appreciated. We hope to welcome you back to this property again soon!
Property Owner
Mrs C HemmingApr 2018
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"The Apartment was very well appointed and spotlessly clean."
Many thanks for your review in respect of 6 Combehaven in Salcombe. We were so pleased to read your comments and do hope that you will choose to stay with Coast & Country Cottages again.
Property Owner
Oct 2017
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"Great location and facilities."
Just minor issues prevent a full 5 star rating - would strongly advise having coasters/table mats to help look after dining table and furniture plus a dustpan and brush would have assisted in making sure apartment needed only minimal cleaning after departure. That apart would definitely like to book this apartment again.
Many thanks for your valuable review in respect of your recent stay at 6 Combehaven in Salcombe. It was really good to hear that you had an enjoyable stay; in particular the great location and facilities on offer. We value your feedback in respect of the missing items and are pleased to advise that these have now been ordered. We hope to welcome you back to 6 Combehaven in the future.
Property Owner
Mr John BannerSep 2017
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"Really nice apartment for the price."
Good view of the estuary. Parking for two cars, a bonus in Salcombe. Only a five minute walk into the centre. No wifi but there's a BT hotspot so it wasn't a problem.
Many thanks for your kind review in respect of 6 Combehaven. We were so pleased to hear you enjoyed your holiday. We hope you choose to stay with us again soon.
Property Owner
Sep 2017
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"It was lovely but no Wifi and lacked large living space."
Was noisy at night. Bathroom door was massive and fan very loud which woke children at night.
Many thanks for your feedback in respect of 6 Combehaven in Salcombe. Whilst we agree that the provision of wireless broadband is an essential service for most customers, some property owners choose not to make such a facility available to holiday guests. We were sorry to hear that you found the property noisy at night. We had not been made aware of this during your stay. Finally, we have asked our Property Services team to investigate the fan over the next changeover. We do hope that you enjoyed your holiday despite the issues raised and we look forward to welcoming you back to the area again soon.
Property Owner
Jul 2017
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"This lovely, bright apartment does not offer frills and fancy but reflects it's price range, which I consider to be fair."
I just wish it had WiFi ( I hadn't read the details properly). I consider this to be a basic facility today.
Thank you for your valuable feedback in respect of 6 Combehaven in Salcombe - we do hope you had an enjoyable stay. Whilst we agree that the provision of WiFi is an essential service for most customers, its inclusion in properties remains at the owner’s discretion. With that in mind, we have passed your feedback onto them for their consideration. We would be very happy to help you find a more suitable holiday home in the future that does offer wireless broadband. Thanks again for taking the time to leave your review and we hope to see you again soon.
Property Owner
Mrs Jane MayhillJul 2017
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"Very comfortable apartment."
Clean, well equipped and with great views.
Many thanks for your kind words in respect of your recent stay at 6 Combehaven. We were delighted to hear that you had a lovely stay in this very comfortable apartment, within easy walking distance of Salcombe's shops, restaurants and stunning estuary. Your positive feedback regarding the service provided to you by Coast & Country Cottages is also particularly pleasing. We hope you choose to stay with us again.
Property Owner
Mr Andrew HerbertJun 2017
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"6 Coombehaven is a great property to stay in and will definitely be booking it again."
Thanks for a great stay - great location, good parking and well presented.
Many thanks for your kind review of 6 Combehaven. It was fantastic to hear that you had a great holiday and will definitely be booking again! See you very soon!
Property Owner
May 2017
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"I think this must be newly appointed property."
It was ideal for our near year trip. The layout of the apartment is very good.
But the lack of wi-fi was disappointing. The lounge windows suffered from bad condensation, which obviously has marked the wooden floor. Plus the lack of table mats and coasters for the large glass table caused a problem at meal times. Otherwise, plenty of plates and glasses
Thank you for your review, yes, 6 Combehaven is new to our portfolio of Salcombe properties - having been added in August 2016! We were delighted to hear that you found the property to be ideal for your New Year's break. Your feedback in respect of the accommodation has been noted and an order has been placed for additional table mats and coasters. We have fowarded your comments regarding the lounge windows to our property services team - they are now looking to rectify the situation. We do agree that wireless broadband is an essential service for most guests but not every holiday home owner currently supplies this option. All owners will continue to be encouraged in this respect. Thank you for your continued loyal custom - it is very much appreciated! See you very soon!
Property Owner
Mr P FeestJan 2017
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"Excellent accommodation, could not fault it."
Thank you for rating your recent holiday experience at 6 Combehaven as five star. We look forward to welcoming you back again soon!
Property Owner
Nov 2016
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"Good"
Thank you for your review of 6 Combehaven in Salcombe. We do hope you had an enjoyable stay and look forward to welcoming you back to Salcombe very soon.
Property Owner
Mrs J MountainOct 2016
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"Excellent"
Thank you for your kind feedback. Your comments are very much appreciated. We do hope you had an enjoyable stay at 6 Combehaven and look forward to welcoming you back to Salcombe again soon.
Property Owner
Mrs ALICE NadenSep 2016
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