Edinburgh House

40 Customer Reviews

• "Lovely, traditional and comfortable property."

  Very spacious, bright and with amazing views. Nice it was Dog-free, as I have allergy and few properties are these days. Only slight downside was parking space outside which we found tight, but would not stop us from booking again. Thank you.

  Reviewed by Pat4.7★Sep 2024

• "Amazing place, the best we have stayed in in this country."

  There was everything we could possibly need and more and of course the position and views were out of this world. Highly recommended.

  Reviewed by Anne5.0★Sep 2024

• "What a wonderful place to stay."

  Every possible piece of kitchen equipment you would need. Beautiful view. Only down side is we didn’t realise what a steep climb it was from the shops. Should have guessed from how high it was from the photos. Also would have liked a bit wider grass area outside the living room door maybe a wooden deck. But it was beautiful and hope to return when hip has been replaced. Ha ha

  Reviewed by Linda4.7★Jun 2024

• "We had a wonderful stay at Edinburgh House."

  The views are breathtaking, and the various seating options, inside & out, to enjoy them were fantastic. We have never stayed anywhere where the kitchen has everything you could possibly need and more. Seating in the lounge area was really comfy with blankets provided which made the colder evenings cosy. The main bedroom is huge, plenty of storage for clothes but we weren't comfortable in the bed. We feel this was due to a lot of give in the mattress and in some places we could feel the springs. We only used the rain shower upstairs and it was fantastic with plenty of water pressure. It was lovely to have such a huge selection of books as well as dvds & games. The only other improvement we can think of, apart from a change of mattress, is a smart tv.

  We are so glad you enjoyed your stay at Edinburgh House and found it well-equipped. We are sorry that you found the mattress uncomfortable - this is the first time a guest has reported this. Usually people comment on how comfy all the mattresses are but we realise this is a personal thing. We have added a 5 inch mattress topper and we will certainly keep an eye on this in future feedback. Thank you very much for taking the time to provide specific feedback (always the most helpful). Property Owner

  Reviewed by Jo4.4★Oct 2023

• "Fantastic place would happily come back again."

  Reviewed by Jason4.7★Aug 2023

• "Very nice property with relaxed atmosphere."

  We enjoyed all the personal added details and book choice. Kitchen was very thoughtfully kitted out with everything we could need and generous provision of cleaning supplies. We would be very happy to return.

  Reviewed by Rosemary5.0★Jun 2023

• "A lovely house and the view is amazing in all weathers"

  Reviewed by Chris4.7★Jul 2022

• "A beautiful location with outstanding views."

  The house itself is spacious, comfortable & provides everything you could need in terms of facilities. We hope to return many times in the coming years.

  Reviewed by Sarah5.0★Jun 2022

• "We were delighted with all our needs being met at Edinburgh House, everything was above and beyond our expectations."

  So generous and thoughtful to leave all the basics in the store cupboard. Thank you we hope to visit again next year. The Raeburn family.

  Reviewed by Jenny5.0★Apr 2022

• "We tried to contact you by email and phone early on in our holiday to express our concerns and no one got back to us throughout our stay."

  Our complaint had been assigned to a lady called Stephanie but we didn’t hear back from her. Our issues were therefore unresolved and the customer service absolutely disgusting.

  I have personally spoken with this guest as I was very concerned to read this review. I am taking the matter up with Coast and Country to find out why their usually excellent customer service failed so badly on this occasion. As a property owner I rely on Coast and Country to respond to and rectify any guest complaints about our property immediately, in particular with reference to any cleaning issues. Response from owner Property Owner

  Reviewed by Penny1.9★Oct 2021

• "We have stayed in Edinburgh House numerous times and sadly it hasn’t changed much over the years - the shower still leaks, the kitchen door leaks when it rains, the living room furniture is pretty appalling and the number of cobwebs is amusing!"

  It is in great need of an update! The kitchen however is well stocked and the beds are comfy. The main reason we go back is the spectacular view. An evening meal in the kitchen with that view is priceless, you wouldn’t find better in any of the restaurants in town!

  I am very pleased to say that we have now been able to do a thorough overhaul of Edinburgh House. A comfy new sofa has arrived from which to look at our amazing view, a new shower installed and new kitchen door that doesn't leak! We are reliant on Coast and Country to make sure that high cleaning standards are upheld and would encourage any guest who is not satisfied to contact C&C immediately. Property Owner

  Reviewed by Caroline2.8★Sep 2021

• "It was not very clean - windows and floors looked like they had not been cleaned, and internal cutlery cupboard was greasy and dirty, also soft furnishing was very dirty."

  Many thanks for your feedback, although we were concerned to read that the property was not satisfactorily presented prior to your arrival. As you will appreciate, we work very hard with our owners and housekeepers to ensure high standards of cleanliness are maintained, so it is very disappointing to read these comments. Your feedback has been passed on to the housekeeper/cleaner concerned and we will request that the windows and floors, in particular, are given a thorough clean. Please know that if you had made us aware of the issues during your holiday we would have done our best to rectify these as soon as possible. Your feedback has been passed on to the owner who will look into getting new soft furnishings for 2022. Please accept our apologies for any inconvenience this may have caused. We do hope that you had an enjoyable holiday in spite of the issues raised and look forward to welcoming you back to Salcombe in the not too distant future. Property Owner

  Reviewed by Kathryn2.2★Aug 2021

• "Lovely large accommodation with breathtaking views."

  The kitchen was very well equipped, the bedrooms spacious and comfortable and the lounge was wonderful to spend time relaxing and watching the world go by. A great deal of thought has gone into equipping this property to cater for wet days when more time might be spent indoors.

  Reviewed by Sara4.7★Jul 2021

• "House was very well equipped."

  Photos don't do the property justice. Amazing views from lounge, master bedroom amd kitchen. Lovely little garden to have brekkie in and watch the view. Furniture in lounge needs updating. Lots of toys, books and games and dvds to keep the family busy. We thoroughly enjoyed our stay. Thank you.

  Reviewed by Seema5.0★Apr 2021

• "A really fabulous house."

  The views are outstanding, with the whole Salcombe estuary from the creeks to the sea visible from the living room, kitchen dining area, front bedroom, balcony and garden. The house is really spacious and furnished with interesting, individual items. There is an impressive selection of books to delve into. The kitchen and equipment are of a very good quality, as are the bathrooms. A slight quibble would be the arm chairs and sofa in the living room, which could be more comfy.

  Reviewed by Jonathan5.0★Apr 2021

• "Edinburgh House was very clean, comfortable and well equipped."

  We loved the location and the magnificent views. We did feel, however, that the upstairs bedrooms could do with an update as well as the TV. Otherwise, we had a wonderful stay and would not hesitate to come back.

  Reviewed by Deborah3.8★Oct 2020

• "The views are spectacular from the comfort of the house so if weather isn’t good there is no need to leave the house."

  The parking is very tight and this was with two cars. The walk is down steep hills but if you pace yourself is manageable. I would definitely recommend Edinburgh house for views, comfort and being near the main town.

  Reviewed by Jose4.7★Sep 2020

• "We adore staying at Edinburgh house ( this was our 6th stay)."

  To make our next stay as perfect as possible please could you... please leave the hot water ON not OFF ( fortunately spotted ahead of bath time) and whilst it did not appear to impair function would it be too much to ask that the dishwasher has some salt and rinseaid in it? How can it not be on your checklist? When the big picture is perfect we end up noticing the small stuff. Had an excellent week and appreciated your COVID preparedness advice.

  Reviewed by Alexander4.4★Sep 2020

• "The house is really well equipped and the views are unbelievable."

  It's convenient for all of the shops, beaches, pubs and restaurants of Salcombe. The house is comfortable without being too pristine so we could relax and didn't feel we were living in a show home. We thoroughly enjoyed our stay.

  Reviewed by Sallie4.4★Aug 2020

• "Great holiday with an amazing apartment."

  Had minor problem with a leaking shower but fixed straight away! Perfect!

  Reviewed by Caroline4.7★Aug 2020

• "A fabulous place to stay, homely and comfortable with an unforgettable view."

  Very handy for walking down into town and catching the little ferry. Would highly recommend.

  Reviewed by Deborah4.4★Sep 2019

• "Edinburgh House far exceeded our expectations."

  We had a wonderful trip and loved everything about the house and the town of Salcombe. Can't wait to return next year!

  Reviewed by l4.7★Sep 2019

• "Amazing views."

  A feeling of peace and tranquility. Exceeded the pictures and blurb which was already enough to sign us up but an additional plus. Thank you

  Reviewed by Richard5.0★Jun 2019

• "Excellent facilities, very comfortable with superb views of Salcombe."

  Mr James PeacockOct 2018

• "Excellent location and a very comfortable holiday home"

  Thank you for your great feedback in respect of Edinburgh House.  It was so good to hear that you loved the excellent location of this comfortable holiday home, with such stunning views along the Salcombe estuary towards Snapes Point and South Pool Creek and across to the beaches of East Portlemouth.    We do hope to see you again soon. Property Owner

  Mrs Lesley FrenchOct 2017

• "SPLENDID LOCATION EVEN THOUGH IT RAINEDEVERY DAY THE VIEWS WERE STILL OUTSTANDING"

  We were so pleased to hear that you enjoyed the wonderful views over the Salcombe estuary from Edinburgh House.  Let's keep our fingers crossed for better weather when you return to the South Hams on your next visit! Property Owner

  Mr A HirstSep 2017

• "A perfect property apart from the parking."

  We would rent Edinburgh House regularly but cannot park a family car on the frontage, so unless we have a smaller car with us (VW Golf) we, as a couple, will not use it. There is a solution - move the steps to beside the house, infill the old ones, level and tarmac. Relatively inexpensive. It is a 3 bed family holiday let at which you cannot park a family car, I know this is common in Salcombe, however there is an opportunity here that does not exist elsewhere at a property with a fantastic view!

  Thank you for your review of Edinburgh House.  We were pleased to hear that you had an enjoyable stay.  We have passed your comments regarding the parking onto the owner.  We hope to welcome you back to Salcombe again soon.
  Following on from our recent reply, we would like to let you know that the owners thank you for your excellent suggestion and will be looking into getting this work done over the winter as they appreciate that parking can be an issue during the summer.      Property Owner

  Mr A PilcherAug 2017

• "Great view and we'll equipped holiday home."

  Mrs D TaylorJun 2017

• "Absolutely fabulous view which is the highlight of this property."

  Ground floor - which includes living room and kitchen - is well appointed as is the bathroom on the first floor. The upper floor needs attention from a maintenance point of view - somewhat disconcerting to find cracks in the ceilings and covings. The cleaners were still in the property when we arrived at 3.30pm. They apologised and we were happy to wait while they finished off. The entrance lobby was littered with dead flies - not a good first impression and perhaps overlooked in the cleaners haste to leave. Parking (on the drive) is tight and we found ourselves blocked in on occasion by a Transit van belonging to the upstairs flat. These are relatively minor points given the property's nearness to the centre of Salcombe and the superb view which one cannot put a price on. Note: the agent's directions to the property state that Edinburgh House is grey. It is in fact blue.

  Many thanks for taking the time to leave your review of Edinburgh House in Salcombe.  We were grateful for your feedback in respect of the various issues mentioned.  We were sorry to hear that the entrance lobby did not give a good first impression and was followed up immediately with the cleaners concerned. Work is currently being carried out on the ceiling and covings and will be finished by the end of February 2017.  The driveway has had new tarmac and *no van will be allowed to park at the property without liaison with the guests* Comments edited by Feefo*   We were delighted to hear that these relatively minor points did not detract too much from your stay and that you had an enjoyable holiday taking in the superb views from the accommodation.  We do hope to welcome you back again very soon. Property Owner

  Jul 2016

• "Please pass on my thanks to the owners."

  A fantastic house, wonderful views, good location and well equipped. Beds were very comfortable. Thank you

  Thank you for your feedback in respect of Edinburgh House in Salcombe. We were grateful for your feedback regarding the property and your comments have been passed on to the owner. Your continued , loyal custom is much apprciated and we look forward to welcomingyou back very soon. 
  Property Owner

  Jun 2016

• "Beautiful house, very well equipped."

  Appreciated personal welcome form owners un the house pack. Jigsaws, games and history of the house and it's paintings a lovely story to hear. Generally clean.

  Many thanks for your kind review of Edinburgh House in Salcombe.  We were delighted to read that you appreciated the personal welcome from the owners, together with the games and history of the house.  We do hope you had an enjoyable stay and look forward to seeing you again soon. 
  Property Owner

  Jun 2016

• "The good features are the view is even better than it looks on the website, the location of the house is excellent, the rooms are large , the kitchen is well equipped, showers excellent."

  Internet really good.Excellent amount of games and books to read. Lovely and warm and quiet. None of us wanted to go home. The minor points which would put us off going again are - needs a more thorough clean of the cobwebs around fire and bookcases, kitchen cupboard doors and utensils and microwave doors - sticky needs a good clean here. Bed in main bedroom is very narrow just about can classify it as a double bed - really needs a kingsize bed here, seating in the living room is only for 4 people - the sofa is a sofa bed so not very comfortable, the chaise is uncomfortable. Parking is tricky- a small space outside the house is for your car and the tenants upstairs - if you both have tiny cars it can be just about squeezed in, if the tenants have a van..........

  Many thanks for your positive feedback regarding Edinburgh House in Salcombe and please accept our apologies for the delay in replying.  We were delighted to hear how much you loved the amazing views from this popular property but disappointed to learn that the accommodation was not satisfactorily presented prior to your arrival.  Please be rest assured your comments were passed on to the housekeeping team and all issues have now been rectified.   Following on from your feedback in respect of the beds and furniture, we are now pleased to let you know that there is a king-sized bed in the main bedroom.  The owners have also had the sofa cushions replaced to make this furniture more comfortable.  There is seating for 6 people (including the chaise which many guests love the best!) and there are additional small armchairs upstairs which are portable and which tenants are free to move downstairs if they wish. Thank you again for taking the time to leave your review, we do hope to welcome you back to Salcombe very soon.    Property Owner

  May 2016

• "Absolutely loved this house."

  Great sized rooms, beautiful views, well stocked house. Also a very short walk to town. Would definitely recommend this house to anyone.

  Thank you for your review regarding your stay at Edinburgh House in Salcombe. We were pleased that you loved the house and its beautiful views and were happy to hear that you would recommend the property to others. We hope to welcome you back in the future. Property Owner

  Oct 2015

• "Fabulous house with spectacular views."

  You need to be reasonably agile for the uphill walk back from the shops and beaches, but with that in mind, would happily recommend.

  Thank you for your kind review of Edinburgh House in Salcombe. We were so pleased to hear that you enjoyed your stay especially the stunning views along the Salcombe estuary towards Snapes Point and South Pool Creek and across to East Portlemouth beach, from each of the rooms on the front elevation and the garden/terrace. We look forward to welcoming you back soon! Property Owner

  Jul 2015

• "Great property with exceptional views, and accommodation."

  2 minor observations :- 1. Downstairs bathroom inner door knob, would benefit being a handle as it is difficult to open after condensation (same comment as last year, and we had an elderly person stuck inside) 2. Blind on the end kitchen window, to provide shade on hot days.

  Mr G McKayJun 2015

• "Great property - location / view was even better than expected."

  Very well equipped, great clean bathrooms / kitchen and everywhere comfortable. Property however needs parking area to be levelled to allow for 2 cars and curtains could do with being hung properly in the twin room.

  We are pleased that you had a great holiday at Edinburgh House in Salcombe and that the location and views were better than expected. We have passed on your comments to the owner regarding the parking and the issue with the curtains has been passed to our maintenance team. We do hope that you choose to stay with us again. The Team at Coast & Country Cottages. Property Owner

  Jan 2015

• "Loved the house however the kettle didn't work properly and the outlet to the ..."

  Loved the house however the kettle didn't work properly and the outlet to the shower tray was blocked so the tray filled up very quickly and nearly overflowed

  Thank you for your feedback on your stay at Edinburgh House. We have passed these comments over to the owner, who have informed us that the current kettle does work properly. We do apologise for the issues you experienced in regards to the shower tray being blocked, this is not an issue that had previously been brought to our attention. However if any issues do arise during your stay we do have a Managed services team who will deal with any issues that may occur and an on call manager available outside of office hours. We hope these issues didn't taint your holiday and we hope to welcome you back to Salcombe soon. Property Owner

  Aug 2014

• "Lovely flat with superb views."

  One suggestion for a 'nice to have' would be a full length mirror in the master bedroom...

  Many thanks for your kind feedback regarding your stay at Edinburgh House in Salcombe. We were pleased to read your comments and thank you for your suggestion regarding a full length mirror. Looking forward to welcoming you back to Salcombe soon. Property Owner

  Jul 2014

• "Beautiful house."

  Well equipped. Gorgeous views...

  Thank you for your lovely review of both our service and your chosen holiday property, Edinburgh House in Salcombe. We do hope you had an enjoyable stay and look forward to welcoming you back to Salcombe in the very near future. Property Owner

  Jun 2014

• "Excellent"

  Jun 2014

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