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"We found our stay in Miloran this time to be a bit disappointing."
There were a lot of crumbs on the kitchen sides when we arrived, pictures of which were sent to the letting agency, the cupboards smelled very strongly of mould and everything we used for the first time had to be washed before use. Additionally, the property needs some maintenance. Various lightbulbs around the house did not work including the lamp in the living room and the bulb in the hood over the cooker. Doors and windows were also difficult to close and were in need of lubrication. We will not be staying there again.
Reviewed by Matthew3.1★Jun 2024
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"We had expected the property to be basic reflected by the price, however, we had not expected it to be dirty."
Mildew and mould in both bathrooms, especially on the shower doors and wash basin taps. Both towel rails would have benefited with a wash down. Also the property description should have mentioned that the client needs to bring their own shower safety mats as none are supplied and the surfaces of the shower tray and bath are very slippery. It should also be noted that the client also needs to bring oven gloves if they intend to use the oven. We had to make do with a tea towel which resulted in burnt fingers. The dish washer was also in need of a deep clean. The stench on opening the door was over powering so we couldn't face using it.
Thank you for your feedback, Please know if you had mentioned any of the above during your stay, we would have rectified all that we could immediately. It is a shame you did not mention these matters when we called you after your first night to make sure you had all that you needed. We are please to report that we have since visited the property and found it spotless, we also found no issue with the dishwasher. We do hope you still managed to enjoy your holiday and all Salcombe has to offer.
Property Owner
Reviewed by Jan2.2★Jun 2023
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"Nice holiday home, well equipped with plenty of wardrobe and drawer space."
Drawbacks: very poor wifi (slow and often no connection), front door lock stiff to operate, parking at rear not easy to use due to rough, steep slope on access track.
Location: fairly good for Salcombe, with steep walk to/from the town.
Reviewed by Robert4.4★Jun 2022
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"Miloran was all that we expected."
Enjoyed our week in Salcombe, sunny weather all week
Reviewed by Marilynn5.0★Oct 2021
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"We loved our holiday and the house was really good too the bed was lovely and comfortable ."
Kitchen was well stocked so no problem cooking and the area was great nice pubs would recommend the Crab Shack for a great meal definitely recommend staying here as a base to explore South Devon
Thank you for taking the time to leave us your feedback. We were really pleased to read that the property was comfortable for your stay and that you enjoyed the nearby eateries. We very much look forward to welcoming you back soon.
Coast and Country Cottages on behalf of,
Property Owner
Reviewed by Natasha4.7★Jun 2021
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"Thank you ."
We found the house warm and cosy. Particularly needed due to elderly guests... would have liked to have known that the access was up steep steps! But they managed!
Nevertheless, we did enjoy our stay, and the dogs got some great walks in!
Our main complaint was that the dishwasher was not efficient... perhaps why some people said it was not 100% clean in their comments. It does not clean the cutlery very well. So we found some stains and some of the dishes not clean in the cupboards... we washed by hand well enough....
The weather was not great , but that was out side of your control! But we throughly enjoyed our visits to various places.. especially the South Sands hotel... lovely spot!
Thank you for taking the time to leave us your feedback. We were really pleased to read that you had an enjoyable stay and were able to enjoy the local area. There are some stunning costal path walks. We were sorry you had some difficulty with the dishwasher, we have passed this onto the housekeeping team who will organise for the filter to be cleaned thoroughly. Thank you for bringing the steps to our attention, it is indeed listed in the property’s details on our website. We were only sorry you did not see this sooner. We look forward to welcoming you back soon.
Coast and Country Cottages on behalf of,
Property Owner
Reviewed by Fran3.8★May 2021
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"We enjoyed our stay at this house it was very well equipped and comfortable."
My only criticism would be that the bedding is all old and needs replacing.
Reviewed by Stephen3.8★May 2021
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"Great accommodation and location
Nice and quiet home from home feel."
Beautiful views from seating area in back garden
Reviewed by Antony5.0★Apr 2021
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"House was rather dusty, and carpets need a shampoo, but otherwise very good."
Reviewed by Christopher3.8★Oct 2020
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"Just think it would be nice if someone noticed that all the screws were missing from one of the kitchen chairs and that the downstairs shower door handle was about to fall off."
But its end of season so probably due for a bit of maintenance. But everything else was fine and a really enjoyable stay. Thanks
Reviewed by Bernard3.8★Sep 2019
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"Miloran is a nicely laid out comfortable house, with very handy off-street parking, it has nice views from the lounge bay window and the garden."
Shame the garden isn't dog friendly, (our small dog could easily of escaped) but that just made us go for more walks, so no big deal.
Great location, only a 10 min walk into town, 20 min walk to dog friendly North Sands beach.
Salcombe is a great base for exploring, Plymouth, Dartmouth, Dartmoor & all the nearby beaches, it is very welcoming has great food & drink, and lovely people, we had a wonderful time.
Reviewed by Warren4.4★Aug 2019
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"Everything about the accommodation was really lovely, but I think calling the garden ‘enclosed’ is a bit misleading for any but the most unmotivated dog."
Small dogs easily could get through the holes in the hedges and my medium could have easily jumped any of the access gates to the property. Otherwise, perfect week.
Reviewed by Beverly4.4★Aug 2019
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"We did have a problem when the window handle snapped off whilst closing it, and someone came out and fixed it within an hour or two of us reporting it ."
we were very surprised at the prompt attention that it received! This is the fifth year in succession we have booked with coast and country and probably will again next year.
Reviewed by Sarah4.7★Jul 2019
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"Well first off the weather was fantastic that said the the house was fantastic ..."
Well first off the weather was fantastic that said the the house was fantastic and only 30 minutes drive to many beaches
Reviewed by David5.0★Jun 2019
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"A lovely house, which we've stayed in several times before."
However, on this occasion we felt let down by the standards we have come to expect from your company.
Despite being told upon collection of the key that there may still be a 'checker' at the property, upon arrival we found a mouldy loaf of bread in the bread bin. Although switched on, the fridge temperature gauge was set to zero. We only realised this the following day, luckily, the 100 pounds worth of shopping we purchased the day before wasn't ruined ! We fail to understand why the fridge would be turned off, especially as we were told that the 'checker' would be checking that everything was switched on and working ready for our stay.
There were issues in the bathroom this time - the toilet flusher was not working properly, and the bath panel was loose and kept falling off.
The back door lock also needs some attention.
We were a bit surprised when we received our 'reminder' email (one week before our stay) that it mentioned the need for a "Good Housekeeping Bond" of £200. There was no previous mention of this when we made our booking, although neither was it mentioned when we collected our key !
As mentioned, this is a lovely house we normally enjoy staying in, however, although these are only small issues, they did detract from the enjoyment of our holiday.
Reviewed by Neil3.4★Jun 2019
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"This was a lovely house and we had a great stay."
Just a couple of things:
The pillows were inadequate in number and in dreadful need of replacing. We had taken a couple of our own so managed ok but had we not we would have had to go out and buy some more.
It would also be nice to be left some bare essentials as has been our experience in previous cottages we’ve stayed in- washing up liquid, hand wash, a pint of milk, a few teabags etc.
Reviewed by Jane4.1★Apr 2019
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"Lovely place."
Be aware garden is on a steep hill but this is Salcombe afterall. Lovely location. Minutes from town. Good facilities. Cannot fault it. Thankyou.
Reviewed by Andy4.1★Apr 2019
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"Access to this property is steep, both front and back, making it unsuitable for anyone with mobility issues."
The car parking on the front is only suitable for a Ford Focus or similar, which could be an issue, and the rear car parking is difficult to access in anything but a small 4 x 4 because of the ground clearance. The staircase is also quite steep and could do with a ‘Mind your head’ sign. Overall, however, this is a very clean property with all the facilities you need for a comfortable stay.
Reviewed by Barry4.4★Feb 2019
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"So..."
.let's start with "dog friendly garden." This is only true if your dog is crossed with a mountain goat. Both grassed areas are a 45 deg slope, and not really conducive to your dog having a comfortable "squat" without the risk of it tumbling down the slope. My dog refused to even walk on the grass. It's also not fully enclosed if your dog is medium sized or smaller. There are gaps under the fence, and in the hedges. I had only been there an hour and my dog was in next doors garden through a hole in the hedge.
Now onto the house. It is practical for everything you might need. Kitchen is excellent. Beds comfy. The key word is practical. It's also a bit soulless. It was also very dusty! Backs of sofas, bases of light fittings, top of the telly.
However, despite those niggles, we had a great week, and made the best of the decked area in the garden. The weather was good, and the Victoria Inn in Salcombe is truly amazing! Well worth the walk back up the hill from town (which isn't nearly as bad as some would have you believe.)
I would come back to Salcombe again, I'd use Coast and Country again, I just wouldn't stay in Miloran again. It was a good house in places..just not enough of the right places for me.
Mr Andrew HarringtonOct 2018
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"We found this property perfect for our needs (we don't mind the walk up the hill!"
) it's near the local store and far enough out of the town that the areas not too busy but only a short walk to get there
Devon’s full of hills but they're no bother in the sunshine! It’s brilliant to hear the property served your needs and you enjoyed another stay with us. Again, thank you for your feedback.
Property Owner
Mr A BlythmanJul 2018
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"Comfy and well equipped, particularly the kitchen"
Thank you for taking the time to leave such a kind review of Miloran in Salcombe. We were so pleased to hear that you had a comfortable stay in this well equipped property. We hope to welcome you back to Miloran again soon!
Property Owner
Mrs L WickhamNov 2017
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"To start with the positives: very clean, modern decor."
Very comfortable double bed, sofas and kitchen stools. Excellent fridge freezer, wifi & TV. Off road parking for 1 car. Most amenities were provided for within the property. Security: Plenty of keys for windows and all doors. Though location of the outside decking area wasn't ideal, it was a good place to catch the sun.
Negatives: The property is built on a slope which has to be at least 60 degrees. There is a long flight of stairs up to the decking. Also there is a small 40-60 degree slope of lawn just before the decking the lower edge of which abuts a vertical 15 foot rock face, and it was where our dog chose to "do what dogs do" she wasn't happy & neither were we. That area is fenced off for us humans, but we still had to get over there to clear up. The kitchens patio doors look onto that rock face which is about 15 foot away. The kitchen lacked trays for transporting plates, glasses etc. No Cook Pots, whether they might have been metal or Pyrex Dishes with lids were available, so casseroles could not be prepared. The 1 non-stick frying pan looked 20 years old, desperately needs replacing. No non stick pans for cooking eggs and dairy products were provided either.
Lesser issues: Some of the keys were marked incorrectly, these all need checking a marking correctly. The bath took forever to drain, we asked that they sort the issue out so that future guests don't face the same slight inconvenience. I really hope they did!
Final Issue, which I'm not sure whether it is Miloran or Coast & Country Cottages responsibility: There is no info to say where the nearest places are for buying food. The Spar Shop in Loring Road is closest and is only a few hundred yards away (if the you exit the property via the rear gate, turn left along a rough footpath then right on to a made up footpath, cross the road entering street opposite & shop is 50 yards on right). Next nearest in The Co Op in Marlborough. We only discovered the Spar half way through the week after making 2 car journeys to Marlborough!!
Thank you for taking the time to leave your feedback in respect of your recent stay at Miloran in Salcombe. We were pleased to hear that many elements of the property fulfilled your expectations, but disappointed to hear that others did not. Please accept our apologies for any inconvenience caused. Your comments regarding the kitchen equipment have been passed onto the owner, who is in the process of obtaining missing items and sourcing replacements. Similarly, our Property Services team have addressed the drain in the bath and amended labelling on the keys in the property. Following on from your comments, our team have also updated details of local amenities in the information folder. We do hope that you had an enjoyable holiday in spite of the issues raised and we look forward to welcoming you back to Salcombe next year.
Property Owner
Mr AtkinsonJul 2017
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"Good location (if you don't mind walking up a hill), clean and spacious."
Extremely well equipped kitchen.
Many thanks for your review of Miloran in Salcombe. We think this property is great too, especially its newly fitted and very well equipped kitchen. We were so glad to hear that you enjoyed your stay and we hope you chose to stay with us again soon.
Property Owner
JoannaAug 2016
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"The property was adequate but a little basic in terms of facilities."
The pillows were extremely uncomfortable. Oven gloves are a necessity when the cheap saucepans radiate excessive heat through the handles. The mat in the lounge is a trip hazard, which was reported. The TV didn't work in the twin bedroom which was frustrating for our boys during the Olympics. No lid on the wheelie bin which was a problem when it rained and obviously became smelly at the front of the property.
Many thanks for your feedback in respect of your recent stay at Miloran in Salcombe, although we were disappointed to read that you felt some of the facilities at the property to be a little basic. We have passed on your comments to the owners and removed the mat from the lounge. A wheelie bin lid has also been ordered.
We do hope that despite these issues you enjoyed your time in Salcombe and do hope to welcome you back in the very near future.
Property Owner
Aug 2016
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"Needs freshened up."
Would be nice to be presented with small hamper with at least cleaning products etc
DAVIDApr 2016
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"Very Well equipped property great for the short break that we needed."
Thank you very much for taking the time to leave such a kind review of your short break at Miloran in Salcombe.
We were delighted to hear that you found the property to be very well equipped for your stay and your comments regarding our team's service are much appreciated.
We hope to welcome you back again soon!
Property Owner
Mrs B HillDec 2015
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"House is very well furnished, but felt some coat hooks in the utility would have been useful, and parking not the greatest."
Many thanks for your review in respect of Miloran in Salcombe. Your kind comments regarding our team's service are much appreciated and we were so pleased to hear that you would recommend Coast & Country Cottages to your friends and family.
We really appreciate your feedback in respect of the parking, although we have received no other comments in this regard to date. Miloran has the benefit of off road parking for one car on driveway (from Onslow Road) with further space for up to two cars plus small boat trailer at the rear of the house (accessed via a narrow lane off Raleigh Road). We will also mention the hooks to the owners. Thank you, once again, for your feedback.
We do hope you enjoyed your stay and hope to welcome you to Salcombe again.
Property Owner
Mr B TuftonOct 2015
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"Lovely house, not so much a cottage, really comfortable, great base for the walking holiday we spent."
well equipped, extremely comfortable.
hill to walk up from town very steep indeed, but then this is Salcombe!
Thank you for your kind review of your stay at Miloran in Salcombe. We were pleased to hear how much you enjoyed your walking holiday in the South Hams and the property itself was a great base. There are many beautiful walking trails surrounding Salcombe, especially the beautiful South West Coast path, making it an ideal location for walkers, although hilly in places! We hope to welcome you back to this area again in the future.
Property Owner
Jun 2015
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"Nice comfortable home,could do with a few more cooking equipment(ie Pyrex,cooking dishes also some smaller cups)
Plenty of hot water very homely feel."
any thanks for your kind review in respect of your recent stay at Miloran in Salcombe. We were grateful for your feedback regarding the cooking equipment and will visit the property later this week to identify the additional items required. Looking forward to welcoming you back to the area very soon. The Team at Coast & Country Cottages
Property Owner
May 2015
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"Towels would have been good as included, House lovely but prob bit too modern/ordinary 3 bed semi to make experience wow!"
Garden not really effective for dog as open at top end and steps very steep...first set dangerous???? and open on one side giving access to next door. Also very slippery with moss which when wet was lethal!
Thank you for your kind review regarding our agency, your comments are greatly appreciated. We are grateful to your for your feedback regarding the property and will pass on your comments to the owners for their attention. Thank you for bringing to our attention, the condition of the garden steps, we will arrange for these to be cleaned at the earliest opportunity. We do look forward to welcoming you back to the Salcombe area again soon. The Team at Coast & Country Cottages
Property Owner
Apr 2015
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"The house was well furnished and equipped and felt very homely but unfortunately the lounge smelt of wet dog, really not very nice."
Will definitely avoid pet friendly houses in the future. The road was very noisey with late night drinkers walking past. We would not book this house again.
Aug 2014
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"Lovely cottage."
Very clean and modern with beautiful view from garden decking area.
Aug 2014
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"Garden needs attention,overgrown brambles sharp made it difficult to climb steps to upper deck ."
One step also needs attention very uneven .same applies to rear drive entrance above house. Would be nice if outside verandas doors shingle hard to walk .furniture by veranda very shabby and unusable.
Jul 2014
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"Excellent"
Jun 2014
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