St Elmo Lodge

49 Customer Reviews

• "The property location could not be bettered for access to North Sands and walking into the centre of Salcombe and we loved being able to see the sea and across the valley from the apartment."

  The off road parking is an absolute bonus and the heating and hot water systems very efficient. The property manager was very helpful and the maintenance engineer checked the new fridge/ freezer just after we arrived. Acknowledging that our stay was towards the end of the 'season', the outside areas were not particularly inviting. The BBQ looked as if it had not been used for a long time, the gas was disconnected and it looked unsafe. There is a rusted wheelbarrow and boat trailer in the garden along with broken pots, and lights that do not work and the lid of the refuse bin is broken The covered area ceiling was very dirty with algae and signs of persistent leaks and some of the plants are very overgrown. As another guest mentioned, this was obviously a stunning apartment when it was refurbished, with good quality fittings that have stood the test of time (the shower, kitchen ovens, hob and dishwasher). We enjoyed that it felt very much like a home with the extensive books and games available to guests. However, the soft furnishings are showing their age and the tiled floor is very marked and cracked. We expect to find cobwebs etc as holiday properties are rarely cleaned to the standard of your own home, but when adjusting the sofa cushions there was a seasons worth of crumbs and dust underneath. We only used the bedroom with the ensuite shower and the bed was decidedly uncomfortable after a while and you could feel the springs. Would we visit again? Not sure, the apartment above was unoccupied until the last night of our stay, when the noise from above was intrusive and unsettled our dog.

  Reviewed by Georgina2.8★Sep 2024

• "We have been visiting St Elmo Lodge for many years, I have read previous reviews from as far back as 2015, and I am disappointed to say, that the main points raised previously have been ignored, I refer to the décor, curtains cleanliness etc."

  to highlight some issues, the decoration is the same as when we first came, there is a trim missing from the kitchen cupboard this has been like this for 2 years. the net curtains do not meet nor do any of the curtains function correctly, I do know some of the curtains are mock curtains. the dishwasher had water in it from previous guests, the washing machine had a terrible odour, both appliances were given a service wash. I feel the owners do not care about the property, as long as they can charge premium price, trading on their laurels from previous years and the location. the out door space and views are fantastic, although the area where the barbeque is situated non of the lights or water feature work, they did in years gone by. We love Salcombe and the position of St Elmo Lodge, I just wish the owners loved this property as much. In the reviews the comment relating to upstairs noise issues says resolved, this is untrue as the noise from upstairs can be unbearable at times. The service provided by Coast and Country is excellent with prompt responses to issues raised.

  Reviewed by Russell3.1★Aug 2024

• "The house was stunning both inside and out lovely views."

  The accommodation was very spacious everything you needed was there beds very comfortable, there is no negative comment to make about the accommodation it was perfect and we will definitely be coming back(we didn’t want to leave)

  Reviewed by Alison5.0★Apr 2024

• "A lovely positioned lodge with beautiful views."

  We had a lovely week, apart from no heating all bar a little gas fire but that didn’t heat the bedrooms or the tail rails. And it’s a shame it’s not looked after better…we left it cleaner than we found it! We had noisy people above with stomping and scraping furniture but luckily they left at beginning of our week there. Other than that it was nice, with potential to be great

  Thankyou for the feedback on the heating. We had all the heating checked and the boiler, underfloor heating and electrical towel rails are all operational. The thermostat on the kitchen wall was set at 12 degrees and presumably was not turned up and the underfloor heating not turned on. Apologies if the instructions in the tenants welcome pack are not sufficiently clear and these will be reviewed and revised if necessary. Property Owner

  Reviewed by Steven2.5★Sep 2023

• "We did enjoy our stay, and will return."

  I am amazed how little time is given to clean the property between guests, when are the properties given a deep clean, the young girl who did the cleaning, did an amazing job in the little time she had, this should be a three hour clean with two people, I am surprised that the integrated fridge freezer was not repaired as this had been mentioned in the comments. The view as always is perfect, the garden is a delight, easy access to the Winking Prawn and a lovely walk into Salcombe, we do love coming to St Elmo's Lodge. A decorating refresh would not go amiss.

  Thankyou for your feedback The fridge / freezer being integrated was on a lead time of 2-3 weeks although the old one was functional I understand. Apologies for this delay. Property Owner

  Reviewed by Russell4.7★Sep 2023

• "The apartment is great, it is spoiled by the apartment above it sounds as if ..."

  The apartment is great, it is spoiled by the apartment above it sounds as if they are going to come through the floor above

  This issue has been resolved as we shared your thoughts on a couple of days! Property Owner

  Reviewed by Colin3.8★Jul 2023

• "Spacious well-provided beautifully located property with a good view of the North sands beach."

  We have thoroughly enjoyed our stay. Salcombe is a lovely seaside town, has a fair number ofplaces to eat and as you might expect quite hilly.

  Many thanks for your kind feedback Property Owner

  Reviewed by Tarik5.0★Jun 2023

• "Lovely property in a great location, we’ve stayed many times."

  Such a bonus having an enclosed garden for our dog and ample parking too. The new tv and sofas have given it a lift. We love it .

  Many thanks for you positive feedback and loyal custom Property Owner

  Reviewed by Sally4.4★Apr 2023

• "Great property."

  Lovely views and superb kitchen. Really enjoyed the property apart from the deafening noise from the people upstairs. Serious soundproofing required. Such a pity as it’s a wonderful property. I hope you can get that issue sorted.

  That issue has been resolved Property Owner

  Reviewed by Angela3.8★Aug 2022

• "The property was extremely well equipped and comfortable (esp the beds"

  Reviewed by Eve4.7★Jun 2022

• "Had a really lovely week."

  Marred only by overflowing refuse bin which had not been sorted. No recycling is a concern as everywhere should be able to do this easily and St Elmo Court recycle. Barbecue couldn’t be used as very dirty along with baking trays which needed washing. Felt it was clean but not spotless. C and C sorted refuse bin and offered to clean barbecue but my son had gone home by then and he wanted to barbecue. Could not use water dispenser. Hope this is seen as helpful. Thoroughly enjoyed staying here and would like to book again for next year and possibly more bookings this year. Thankyou for sharing your lovely property.

  Our refuse collection is through the counties only 100% recycling collection company (DCW) whose marketing logo is 'Zero to Landfill'. This percentage is unmatched by South Hams District Council. Tenants are responsible for putting out the bins as collection day is on a Monday and am afraid are inconsistent in this request. Property Owner

  Reviewed by Janie3.4★Apr 2022

• "Absolutely lovely house!"

  Great location Lovely interior and exterior Has everything you need and more for a very relaxing and comfortable holiday. Thoroughly enjoyed our stay and would definitely re-book

  Many thanks for your kind feedback Property Owner

  Reviewed by Mark4.7★Apr 2022

• "The property is in a great location and could be really nice however it is in desperate need of refurbishment, furniture is tired and dirty to the point that we couldn’t sit on sofas and stools, bed linen and curtains are old and worn, outside furniture and decked areas need maintaining or replacing certainly not somewhere you would want to spend the day."

  As for the “cleaners” I would be asking for a refund if I were the owners, whilst the property was tidy and the beds were made the floors were filthy and the cleaning items provided were even worse, we had to buy a mop to clean the floors throughout. The property is also full of clutter that isn’t required in a rental property. A real shame as the property could be so much more with the right improvements.

  Many thanks for your feedback, although we were concerned to read that the property was not satisfactorily presented prior to your arrival. As you will appreciate, we work very hard with our owners and housekeepers to ensure high standards of cleanliness are maintained, so it is very disappointing to read these comments. Your feedback has been passed on to the housekeeper/cleaner concerned and we will request that the floors, in particular, are given a thorough clean. Please accept our apologies for any inconvenience this may have caused. Please know that if you had let us know of any issues during your stay we would have done our best to rectify them as soon as possible. We are also grateful for the comment in respect of the overall appearance of the property and will pass on your feedback to the owners. We do hope that you had an enjoyable holiday in spite of the issues raised and look forward to welcoming you back to Salcombe in the not too distant future. Property Owner

  Reviewed by John2.5★Oct 2021

• "We’ve been to St Elmo lodge many times & we love it, but we feel it really does need a refresh now."

  Lots of things are looking really tired and even mould & mildew on the backs of the curtains which isn’t nice. It desperately needs some new mugs and some of the pillows are stained ( not nice at all.We’re back in September probably won’t book again unless a few things are done. We had a recent holiday somewhere else in May and the standard of the property was so much better.sorry.

  Thank you for taking the time to leave your feedback. Please know that your presentation concerns have been passed onto the owners, who were saddened to hear of this. Despite your concerns we do hope that you were able to enjoy your stay and look forward to welcoming you back to Salcombe in September. Property Owner

  Reviewed by Sally3.4★Jun 2021

• "St Elmo Lodge is lovely, very well equipped, everything has been thought of."

  The front garden and terrace are wonderful and the location really makes it. Rooms spacious and comfortable. Agree that some of the furniture could do with updating (especially sofas), but for a holiday let, it's really well furnished and decorated otherwise. We were a bit rudely awoken on our last night by a family who had obviously booked the apartments which are above (and you access them round the back), they had opened our gate and driven in. It should be made very clear to people staying at the flats that they should not be entering St Elmo's Lodge driveway. Other than that, no complaints and would definitely return.

  Many thanks for taking the time to leave your feedback. The owner takes great pride in their property and so we’re sorry you feel some of the furniture could do with updating. Our apologies for the disruption to your final night, we have suggested a private sign be put up on the gateway. Despite this, we hope you were able to thoroughly enjoy your stay here and hope to welcome you back soon. Property Owner

  Reviewed by Louise4.7★May 2021

• "Sky box needs PIN number for access to certain channels Exiting drive is not easy WiFi not strong throughout area"

  Reviewed by Jonathan4.4★May 2021

• "I was disappointed to find nothing had been done over lockdown the apartment is ..."

  I was disappointed to find nothing had been done over lockdown the apartment is looking very tired it would of been an ideal time to give it some tlc we’ve been staying there for many years now and nothing has ever changed the bean bag is not only ripped but covered in stains this should be removed from the property immediately I can’t think anyone would want to use it the DVD player worked when it wanted too a couple of the pillows and duvets didn’t have protectors on this should be compulsory particular with Covid aside from the that I still feel it’s in a prime location had sunshine all week which was a bonus and was wonderful to finally be able to get away

  Reviewed by Wendy3.4★Apr 2021

• "Reported bath tap dripping in main en-suite but despite operations manager informing me of the plumber being delayed by one day he never turned up."

  Not an issue to us but a massive waste of water. The main en-suite lacks a shower. But overall happy with property

  Reviewed by Bev4.4★Oct 2019

• "Had a great holiday."

  C&C are always efficient & helpful. The apartment we stay in is always lovely & comfortable & well equipped. However I think it’s reaching a stage where it needs a refresh in a few places.

  Reviewed by Sally3.8★Sep 2019

• "This is such a fantastic location, and st Elmo lodge was just perfect."

  Clean, very well appointed and private. Plenty of parking and stunning views.

  Reviewed by John5.0★Aug 2019

• "We have stayed in St Elmo's Lodge on numerous occasions and have seen it getting shabbier as the years have gone by."

  A drawer unit in the dining area has been coming off the wall for well over four years now and really should be replaced. The main bedroom would benefit from being decorated and the curtains replaced, as indeed the ones in the lounge should be. The main bedroom suite really should have a super king size bed like the one in the guest bedroom. The pink rug has been there for as long as we can remember and really has seen better days. Also all the garden furniture needs replacing. The owners have been trading on the stunning location, and there are very few places in Salcombe that can better it, but at the premium price paid they really should give the property a face lift.

  Reviewed by Gerard3.4★Jun 2019

• "Great location and very comfy."

  Furniture could do with a refresh, sofa's are small and ready for a change.

  Reviewed by Stuart5.0★Apr 2019

• "We’ve stayed st this property several times now and we will be booking again."

  We did have a couple of issues this year with the WiFi, And the kitchen taps came off. Also I feel the lounge purple mat is looking really... well I can only say way past it’s best , also the crocheted foot rest is tatty.Also to repeat myself from past years, a hand held shower attachment over the bath would make a HUGE difference to comfort & convenience, & so cheap & easy to do.

  Oct 2018

• "Great property we’ve been several times but we feel it needs a sower or shower attachment in the bathroom."

  There are other showers but it can be a nuisance when the other rooms are busy that you can’t even rinse your hair without going into another shower room. An over bath shower hose attachment is all that’s needed & wouldn’t be a lot of trouble to do.

  Many thanks for your valuable feedback in respect of St Elmo Lodge. We will forward your comments to the owner for their information. We do hope you had another lovely stay in Salcombe and that you will choose to stay again. Property Owner

  Jul 2018

• "The property was fine but cleaning issues as above"

  Thanks for rating your stay at St Elmo Lodge as five star. We were disappointed to hear of the cleaning issues at the property and this has now been followed up with the cleaners concerned. Had you kindly contacted us during your stay we would have been happy to arrange for our team to rectify the situation - please accept our apologies for any inconvenience caused. We hope to welcome you back again very soon. Property Owner

  Mrs Paula TownsendJul 2018

• "As good as home."

  nothing grotty

  Many thanks for your positive feedback in respect of your stay at St Elmo Lodge.  We hope to welcome you back very soon.   Property Owner

  Apr 2018

• "Again an amazing property in an amazing location"

  We really appreciate you taking the time to leave such lovely comments in respect of your recent stay at St Elmo Lodge in Salcombe.  We were delighted to hear that you enjoyed your holiday in this fabulous property and we hope you choose to book with us again soon.   Property Owner

  Mr Russell DavisMar 2018

• "A lovely property our second visit this year."

  I've dropped a star as the master ensuite really does need a shower. Even if it was just something over the bath it would be better than having to go to the bunk bed room each time. Otherwise very well equipped & great location.

  Thank you for taking the time to leave your feedback in respect of your recent stay at St Elmo Lodge.    Your comments have been passed on to the management team.  We were pleased to hear you had an enjoyable stay despite the issue raised.  We do hope to welcome you back to Salcombe very soon. Property Owner

  Sep 2017

• "Lovely property and a few minutes walk to North Sands beach."

  The Winking Prawn does lovely breakfasts overlooking the beach. The town is a 15 min walk along a quiet road parallel to the estuary.

  Many thanks for your positive feedback in respect of your recent stay at St Elmo Lodge- we love this property too. We were delighted to hear that you had an enjoyable stay and look forward to seeing you next year.
  Property Owner

  Ms C HeatonSep 2017

• "Property is tired and needs some t."

  L.c. Still a great location but the owners can' trade on this for ever.

  We thank you for your valuable feedback regarding St Elmo Lodge in Salcombe and we do hope you had an enjoyable stay. However, we were disappointed to hear that you were not entirely happy with the condition of the property. We assess the standards of our properties on a rolling programme and make recommendations to our owners accordingly. St Elmo Lodge has been scheduled for a Visit England assessment shortly. Thanks again for taking the time to leave your review and we look forward to welcoming you back to Salcombe in September.  
  Property Owner

  Mrs C SampsonJul 2017

• "St Elmo lodge was fantastic!"

  We stayed there a long time ago before the renovations but now it's just lovely. Only gave 4 stars as I think the master bedroom does really need a shower.. even if it's just an attachment over the bath , it would be better than having to go into another bedroom to rinse ones hair.Otherwise couldn't fault it.

  Many thanks for taking the time to leave your review of St Elmo Lodge in Salcombe.  We were grateful for your valuable feedback regarding the property and have passed on your comments to our Property Services Team.  We look forward to welcoming you back again in the near future. Property Owner

  Jun 2017

• "Fantastic property, stunning views,"

  We were so pleased to hear that you had such a wonderful stay at St Elmo Lodge.   It sounds as though this lovely property suited you perfectly!  We look forward to welcoming you back to Salcombe again in the summer.   Property Owner

  Mr R DavisFeb 2017

• "Fantastic accommodation in a wonderful location."

  It was the first property that we have stayed in that suited the multi generation needs of our party. None of us wanted to come home!

  Thank you so much for your review of St Elmo Lodge in Salcombe. We were delighted to read that you had such a fantastic stay at this lovely property. It is always brilliant to hear when a property suits a party well and it sounds as though this was definitely the case for you! We look forward to welcoming you back again soon.  
  Property Owner

  CSep 2016

• "We have stayed in this beautifully located apartment for many years and always look forward to returning."

  St Elmo's Lodge was extremely well presented when the current owners refurbished the property, but as the years have passed it has begun to look a little tired and could do with a bit of T.L.C. However the stunning views and private garden, and terraces, remain a firm attraction and we hope to return, with our dog (another bonus for this property), in 2017.

  Christine And Gerard SampsonJul 2016

• "Lovely property, so close to North Sands beach."

  Well equipped and comfortable, especially the bed. Wonderful outside spaces. Exotic garden which our dog absolutely loved and partly covered veranda for when the rain came! We will return one day and would recommend.

  Many thanks for your kind review in respect of your stay at St Elmo Lodge in Salcombe. We were delighted to read how much you enjoyed your stay at this well equipped property and that you would not hesitate in recommending it to others. It is wonderful to hear such lovely feedback regarding the service that you received from our team, we really appreciate your kind remarks. We look forward to welcoming you back very soon. 
  Property Owner

  Jun 2016

• "We loved staying at St Elmo Lodge."

  A beautiful place to stay, comfortable & well equipped. Lovely view of North Sands . The whole family had a wonderful relaxing holiday. We hope to return next year.

  Thank you for your review regarding your stay at St Elmo Lodge in Salcombe. We were so pleased to hear that you found this property suited your family so well and that you enjoyed your stay at this lovely house. We hope to welcome you back to this lovely property again soon. Property Owner

  JAYNEApr 2016

• "We had a wonderful few days at St."

  Elmo Lodge. The apartment has been furnished beautifully, and has amazing views over North Sands. The kitchen is well equipped and has everything you could possibly need for a self-catering holiday (although we mostly did the 20 minute walk into Salcombe and ate out). The terrace/balcony was a joy to use, even in mid-September, sitting out there with a glass of wine in the evening was worth the premium price for the apartment. There were a couple of niggles that we had, namely the extremely firm mattress (although we found extra bedding so managed to make a sort of mattress topper), and the lack of shelving in the shower for shampoo etc, but these really are minor things and would certainly not stop us from staying at the apartment again on future visits to Salcombe.

  Many thanks for taking the time to complete your review in respect of both our service and your recent stay at St Elmo Lodge in Salcombe. We were delighted to hear how much you enjoyed a wonderful few days in this beautifully furnished and well equipped property in such an amazing location overlooking North Sands. Thank you for your feedback regarding the minor niggles, these have been noted and passed on the owners for their information. We do hope to welcome you back to St Elmo Lodge in the future. Property Owner

  Oct 2015

• "The property is in a great position."

  The mattresses and pillows need replacing as they are not comfortable especially as the property is rated 5*

  Many thanks for your review in respect of St Elmo Lodge in Salcombe. Your feedback regarding the property is appreciated and we have passed on your comments to the owners for their information. We do hope to welcome you back to Salcombe very soon. Property Owner

  Sep 2015

• "We had a wonderful week at this fabulous lodge, immaculate throughout and incredible views."

  I've read some reviews regarding the beds ..... We slept like babies on what were expensive mattresses !!!! Obviously down to preference. Kitchen had everything, bathrooms were very modern (only criticism is that the main bedroom shown in the photos, although having a fabulous bath does not have a shower which is an inconvenience!). Yes, you can hear noises upstairs, but it didn't bother us that much. Very pleasant 20 minute walk into Salcombe. Would definitely recommend.

  Many thanks for your kind review of your recent stay at St Elmo Lodge in Salcombe. We were delighted to receive your positive feedback and pleased to read that you would definitely recommend the property. We do hope you enjoyed your stay and look forward to welcoming you back to this fabulous lodge very soon! Property Owner

  Sep 2015

• "The location was lovely but regrettably our stay was disappointing due to the poor quality of the mattresses as we were unable to have a good night's sleep."

  The main bedroom was the worst; so we tried the second bedroom and the mattress was the same. One of us ended up sleeping on the bottom bunk bed as the mattress was slightly better. This is said to be 5 star. If so, the mattresses should be of a high quality and they certainly were not. Also the table outside had not been cleaned and was dirty as were the glass panels outside. Due to the rating and price paid then improvements should be made to reflect this and certainly the beds. In addition I agree with other comments regarding the noise from upstairs. I would only return if the mattresses are upgraded and more attention to the outside areas especially when guests are attending in the main summer season and will be sitting outside. A disappointing stay.

  We are grateful for your comments about our service and pleased to hear how regularly you stay with us both in and around Salcombe. We were delighted to read that you felt the property was in a great location for your holiday. With regard to your feedback regarding the mattress, the owners have now replaced the previous high quality mattress with a medium/firm variety. The owners were obviously very disappointed to read your comments and please accept our apologies for any inconvenience caused during your stay. We were also grateful to you for your feedback regarding the outside areas and clearly sorry that the property did not meet your expectations in respect of cleanliness. Overall, the feedback received about this property has been very positive with many customers returning again year after year. As a consequence, we have arranged for the areas mentioned to be cleaned and were very disappointed that the cleaning was not up to the usual high standards on this occasion. Thank you again, for your continued loyal custom, we hope that you will book a return stay at the property in the future. Property Owner

  Aug 2015

• "We may book again but would not like people to be upstairs as have heard that noise travels from above, particularly when people are walking around."

  Many thanks for your kind review regarding your recent stay at St Elmo Lodge near Salcombe. We were grateful for your feedback regarding the property and do hope you choose to stay with us again. The Team at Coast & Country Cottages Property Owner

  Jun 2015

• "Absolutely loved St Elmo and am returning the form for the same time next year."

  We stayed in the St Elmo hotel for several years so lovely to return. Slightly worried to see that some weeks are already booked but hope when my form reaches them will get booked in straight away. Not clear which is the best way to reserve.

  Many thanks for your lovely review regarding your stay at St Elmo Lodge in Salcombe. We were delighted to read your comments and so pleased you had an enjoyable return visit. We very much look forward to seeing you again in 2016! The Team at Coast & Country Cottages Property Owner

  Jun 2015

• "Radiator leak in the small bedroom needs fixing as it affects the heating and hot water"

  Thank you for your kind review regarding your recent stay at St Elmo Lodge in Salcombe. We were grateful to you for your valuable feedback in respect of the property and can confirm that the radiator leak in the small bedroom has now been fixed. We do hope that you had an enjoyable holiday and look forward to welcoming you back to the Salcombe area very soon. The Team at Coast & Country Cottages Property Owner

  Apr 2015

• "The property st elmos lodge very lovely, it was spotlessly clean."

  We had difficulty with the heating but coast and country got back to me promptly and sorted it out. Very good service from them

  We are really grateful for your kind comments regarding both our service and St Elmo Lodge in Salcombe. We do hope you choose to stay with us again. The Team at Coast & Country Cottages Property Owner

  Dec 2014

• "After several visits to the Lodge we are in agreement with recent comments in the property book - the location is as good as we have experienced in and around Salcombe over more than 30 years of holidays "but" there are several things that detract from the 5 star rating: the mattress in the principal bedroom is not as firm and supportive as it was on our first visit (has it been changed and downgraded?"

  ) The chipped crockery and poor quality of cooking equipment was a disappointment for us as we love to buy local produce and prepare our own meals (the new BBQ was in need of a good clean and we opted not to use it). For the first time we experienced almost a week of noises from above - were there improvements and redecoration works being undertaken? We heard every sound, every door and drawer movement, the washing machine / dryer was a real entertainment and constand heavy footfalls. Despite this I will not rate the Lodge as "poor or worse" although our two week stay was not as pleasant as earlier visits.

  Nov 2014

• "The property is delightful spaces and well looked after with a beautiful outlook"

  Sep 2014

• "Good accommodation but cleaning before we arrived was not thorough enough outside BBQ really dirty so we did not use."

  And windows were really in need of a clean this didn't matter on this occasion as the weather was so superb we spend all our time outside.

  Aug 2014

• "Lovely location, nice outdoor areas and modern clean bathrooms and kitchen; But ..."

  Lovely location, nice outdoor areas and modern clean bathrooms and kitchen; But there was on over powering dog smell on the rug and sofas( which were also in need of a deep clean) so much so that we would be reluctant to book this apartment again

  Jul 2014

• "Excellent holiday home,only wish we could afford to go there more often"

  Apr 2014

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