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"Having a kwy box at the property would be good."
Otherwise we really loved this spacious apartment. Thank you.
Reviewed by Gillian5.0★Jun 2024
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"We had an exceptional stay."
Thank you very much.
Reviewed by Kathy5.0★May 2024
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"Beautiful apartment, spotlessly clean and well equipped."
Highly recommended
Reviewed by Robert5.0★May 2024
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"The Hoot is a lovely apartment, it has everything you could wish for."
Spotlessly clean, warm and comfortable. It has lovely views of North Sands from the small balcony and has the bonus of a car park. Despite the weather we had a wonderful stay here and would most certainly book it again.
Reviewed by Heather5.0★Apr 2024
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"Just back from a lovely holiday week at The Hoot, a very large and spacious apartment, clean and well equipped."
The location, within walking distance of the town along the cliff road was also great - be prepared for the many hills in Salcombe!
The highlights for us included the huge bath in a beautiful new en-suite, the firm comfortable master bed, the view from the balcony and the pool.
Our only recommendations would be a key safe at the property (rather than collection/drop off at the office in town) or multiple keys, and a Smart TV in the lounge to watch Netflix (like the kitchen has).
Reviewed by Elizabeth5.0★Aug 2023
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"We had a fantastic week"
Reviewed by Tony5.0★Aug 2023
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"We had a lovely stay, apartment was very well equipped every thing you could ..."
We had a lovely stay, apartment was very well equipped every thing you could need,very clean and comfortable, fabulous views
Reviewed by Sandra5.0★Jun 2023
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"We have been staying in the Bigbury on Sea and Salcombe area for Over 30years."
This was the best property we have ever stayed in.It was enormous,spotless and the location exceptional.The kitchen was well equipped, with a brand new double Neff oven.The bathroom and ensuite were excellent,with good water pressure.The bed was really comfortable.We had a really lovely holiday.
Reviewed by Patrick5.0★Apr 2023
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"The property is perfectly situated with a very short walk to the beach and has great amenities."
The flat was very very clean and well maintained and had everything that we needed.
We’d definitely recommend this place as long as you’re fit and able.
Reviewed by Allison5.0★Jul 2022
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"Bathrooms smelt slightly due to hair build up in the waste outlets."
The position and facilities of the apartment were very good especially the heated pool.
Many thanks for leaving us your comments. We were terribly sorry to read that the cleanliness of the apartment upon your arrival was unsatisfactory. We would like to assure you that should you have contacted our office during your stay we would have arranged for the apartment to be recleaned. We were pleased to read that The Hoot provided you with everything you required for your stay and very much look forward to welcoming you back to stunning Salcombe soon.
Property Owner
Reviewed by Alan3.8★Aug 2021
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"Over all our stay was really enjoyable."
St Elmo was very well equipped, quiet and comfortable.
We had an incorrect code to access the swimming pool, but staff did inform us of the correct one fairly quickly. No information regarding rubbish disposal was available but staff informed us following my email.
Over all a lovely stay as always.
Reviewed by Helen5.0★May 2021
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"Slight difficulty with the key arrangements as the office is not easy to access by car and the key has to be picked up and dropped off there."
Also we arrived early, asked to be notified when we could get the key but no one rang to do that.
It would be easier to have a key box at the property.
Facilities in the flat were all very good but the decor has a slightly tired look. The bathrooms were modern and excellent.
The steep front drive, the external steps and the internal ones require a certain level of fitness.
Many thanks for taking the time to leave us your feedback – this is very much appreciated. We were sorry to read that you had some difficulties with collecting the keys from our office in Salcombe and that your phone call was not returned. Unfortunately, the summer is an extremely busy period for both our office and the cleaners. Due to covid we have implemented a number of extra measures as to reduce any risk of possible infection, one of which included the disinfecting key sets upon their return to our office so that they are ready for incoming arrival. We have passed on your keysafe recommendation to the owner. We have also requested that the red notes on our website be updated to note the steep drive and steps alongside the detail of no lift. We do hope that despite these issues you were able to enjoy your stay here at the Hoot and look forward to welcoming you back soon.
Property Owner
Reviewed by Victor5.0★May 2021
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"The windows were not only very old, they were un-cleaned."
The balcony glass was covered in dirt & cobwebs, had not been clean for sometime. The on-suite floor was filthy this is not the stain under the sink, but the genial cleanliness. The lampshades in the lounge were also filthy and not been cleaned and one was also broken.
We are so disappointed to hear that you had some issues with cleanliness. We are always on hand to arrange the housekeeping team to re-attend if required, so we are sorry that you didn't inform us of any issue during your stay. We are pleased to advise that the owner is aware of your feedback and is addressing the points raised. Despite this, we hope that you had a lovely time in Salcombe.
Property Owner
Reviewed by Tracy3.8★Sep 2020
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"Wonderful quiet location with incredible views and well equipped kitchen and easy parking."
Perfect for a young family with plenty of space and so many things to do, near and far.
The only thing which could be easier would be a keypad at the building instead of driving into town to pick up the key and head back out again. But that's all I can think to mention after a fantastic holiday - even in Covid times.
We are really pleased to hear that you had a great time at The Hoot. We too think that it is in a fantastic location, with North Sands beach so close by.
Hopefully we will see you again next year!
Property Owner
Reviewed by Abigail5.0★Sep 2020
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"Tried to speak to you well before the holiday to ask about postponing it but no reply."
This was very frustrating. There is no one to talk to at Sykes.
Thank you so much for taking time to let us know about your recent experience with us. We are very sorry you were unable to speak to anyone in our customer relations team prior to your visit about whether you would be able to postpone your holiday. However, I can see you were in communication directly with our Salcombe office before you travelled. As you will know both our contact centre and local offices are here to help with any queries you may have before, during and after your stay, with 24 hour emergency support also available. We hope you enjoyed your stay and look forward to seeing you again in Salcombe very soon.
Property Owner
Reviewed by Janie3.1★Aug 2020
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"Really lovely spot."
On the plus side: 2 large bedrooms, great view, large sitting room, pool, walk to beach and to town. Only negatives were a very small 3rd bedroom and quite a small kitchen. Very clean and tidy. A good find. Thank you, Sykes.
Reviewed by Susan5.0★Jul 2020
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"We have stayed four times at St Elmo's Court, either at no."
16 "The Hoot" or next door at no. 17. The fact that the flats are large and comfortable, have a heated pool, are near the beach and are only a short walk to town, makes them the perfect place to stay. We very much enjoy it every time and we will be returning again.
It is always a pleasure welcoming return guests. We are so pleased that you enjoyed another week at St Elmo Court, and we hope we will see you there again in the near future.
Property Owner
Reviewed by Neil5.0★Jul 2019
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"We had a fabulous stay at the Hoot."
Set in gorgeous grounds with spectacular views over North sands bay, great swimming pool & the apartment was huge & fully equipped we could not have asked for more
We are so pleased to hear that you enjoyed your time at The Hoot, we hope to see you again soon!
Property Owner
Reviewed by Amanda5.0★May 2019
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"Excellent"
Oct 2018
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"Would have liked an umbrella on the terrace as it was too hot to sit out there without shade."
Dr John FramptonAug 2018
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"Large, clean, high quality accommodation."
Right by the beach. Just a short walk to town. And with an outdoor heated pool too. Excellent.
It’s great to hear you enjoyed your stay at The Hoot, it’s in a perfect location and the pool is fab too! Once again thanks for your feedback, we hope you return soon!
Property Owner
Jul 2018
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"Lovely accommodation, clean and quiet, superb views and location."
Mr Mike WillisApr 2017
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"Perfect location, nice bright apartment and spacious."
The pool was great. The oven and the bathroom could do with a replacing though.
Many thanks for your positive review in respect of The Hoot, 16 St Elmo Court in Salcombe.
We are pleased to advise that the owner has now had a new bathroom installed and also had a replacement oven for the 2019 season.
Property Owner
Aug 2016
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"Lovely view."
Quiet setting. We particularly liked eating out at The Winking Prawn. We thought it would be lovely if we lived here permanently.
Thank you for your review of The Hoot, 16 St Elmo Court in Salcombe. We were so pleased to hear that you had such an enjoyable stay and would love to live in Salcombe permanently! Your kind comments regarding our team's service were much appreciated and we were delighted that we were able to provide you with an emergency supply of tea bags! We do hope to welcome you back to Salcombe again very soon.
Property Owner
Karen ClarkeMay 2016
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"Good location, well appointed and very clean."
Kids loved the heated pool.
Jul 2014
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