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"Fantastic base to explore Teignmouth Shaldon and surrounding areas Flat was spotless can’t fault it at all -everything we needed lovely welcome package scones clotted cream and a bottle of wine - will definitely be back next year."
Pam
That is great to hear, we have worked hard to ensure our guests have a special place to stay and enjoy the many lovely local places to visit. We obviously hope the experience will be memorable but we never expected it to be perfect! Wow!
Property Owner
Reviewed by John5.0★Oct 2024
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"Very well presented, equipped, home from home with bonus gifts on arrival."
Close to all amenities. The perfect location for relaxing or travelling around the beautiful south Devon, a definite must.
Fantastic feedback! 100% in all aspects means that at the beginning of our second year we are able to do our best to help the guests get the most out of our apartments and location. Thanks for sharing your experience with our potential clients.
Property Owner
Reviewed by Deborah5.0★Sep 2024
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"Property was better than expected very clean —everything we needed could not of asked for more -easy walking distance to beach pubs restaurants -train 10 minute walk away so many places to visit - Torquay and Paignton 20 mins Newton Abbot 7 mins ferry from star cross to Exmouth was lovely -we enjoyed our week so much we booked for a second week ."
Thank you for your excellent feedback for our apartment! It is lovely to hear that you enjoyed your experience with us so much that you stayed a second week. We appreciate your examples of why you enjoyed it so much and it’s clear that you made the most of our excellent location as well as appreciating our efforts to provide you with the type of environment that provides four 100% ratings!
Property Owner
Reviewed by John5.0★Jul 2024
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"Flat extremely clean and perfect for two but has some slight quirks which need sorting out."
The blinds in the bedroom and the lounge don’t fit the windows. They end about 4 inches from the bottom. In the bedroom the curtains are so flimsy that they too don’t do their work. This means that you can see into the bedroom and right onto the bed from the street outside even with the curtains closed. It’s the same in the lounge but that’s not as worrying.
There is no room on the other side of the bed for a bedside table and the shelf provided was hanging off the wall. We did inform the owner/landlord/caretaker who took it away, leaving us with no shelf.
The shower is quite old and could do with replacing and the shower head and holder don’t match so it’s tricky to adjust the position of the shower head.
We had lovely welcome gifts which we really appreciated but I’d prefer money to be spent on the things mentioned above.
Thanks for your positive feedback and suggestions for improving our property. I responded to the damaged small shelf by immediately removing it for the remaining two nights of your stay and then replace it again after you had left, to minimise any disruption to your holiday.
The opening comment on your review is: ‘Flat extremely clean’ and yet you have given us our lowest ever score of 50% for cleanliness which is rather disappointing, so I am not sure what else you would have us do than provide an extremely clean apartment!
None of our guests this year have mentioned anything about the curtains which have been perfectly serviceable and are certainly not see through, especially when combined with the Venetian blinds even if they are a few inches above the window ledge.
Again, no one has ever mentioned anything about the shower before, the new shower head is a recent replacement but it seemed to fit adequately before.
The positive verbal feedback and thanks you gave when I came over to check the TV was working certainly matches the description you gave as: ‘perfect for two’ but unfortunately not your surprisingly different rating.
We will continue with the ‘lovely welcome gifts’ as most guests really appreciate them as you did.
Property Owner
Reviewed by Julie3.1★Jun 2024
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"We have stayed in many many holidays cottages and Tony’s was about the best equipped if any we have come across ."
Everything thought of and provided for and everything working and in good order .
Lovely soft towels and sheets and plenty of hot water .
Garden really useful for our small dog .
Tony left us lots of little touches like biscuits and milk and a bottle of wine which was a really nice gesture and much appreciated .
Necessary to point out that on first arriving the cottage is in a slip road ( good parking) off of a very very busy main road . However once inside you really can not hear it at all . Quite extraordinary .
A great place to stay and very handy for the town amd getting out and about .
It’s always great to have some more positive feedback from our guests, especially when it so complimentary!
I did take a lot of time to put together the ingredients that I thought guests would appreciate if they were using accommodation such as our apartments and it’s reassuring to hear that they are fulfilling their purpose.
The location is particularly good for guests with a dog as it’s right next to a park with great views over the estuary and only a few minutes walk from the beach.
By choosing the best quality linen and towels we hoped to create a comfortable experience that makes the most of your stay with us. Additionally providing beach towels means that you can use for swimming or just relaxing on the sun beds in our sheltered small garden that seems to catch the sun all day.
Thanks again for your support in our efforts to strive for better holiday experiences!
Property Owner
Reviewed by Jenny5.0★Apr 2024
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"We were made to feel very welcome, the owner left milk ,and other goodies in the fridge, which were delicious."
The flat was very cosy with good heating and hot water. My Husband found the walk in town town a little taxing as some of the walk is hilly although not far to the Blue Anchor which was a friendly stopping point .
Thank you for your positive feedback about your welcome and stay in Flat One. I appreciate the kind words about your welcome experiences as it’s good to know that you were able to settle in quickly. The new gas boiler helps to ensure our guests stay warm and “cosy”, an important feature of a holiday anytime of year but particularly in the winter months. The Blue Anchor is a great place for refreshments and ideally placed for a walk into town or the beaches.
Property Owner
Reviewed by Angela4.1★Feb 2024
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"The flat was lovely, well decorated and warm the bed was really comfortable and having an extra TV in the bedroom was a bonus."
There was a park nearby to walk the dog and you could park in there for a small fee as there was limited parking outside the flat. We met the owner Tony and he was a lovely man and nothing was too much trouble for him also the welcome gifts were a nice touch as well. The only downside for us was the sofa, although a two seater it was small for us as we are of a larger build and the shower cubicle was a bit of a struggle for the same reason as the sofa, but that won't be in everyone's case.
Thank you for your positive feedback on our new venture. We are so pleased that you had a ‘warm and comfortable’ experience in flat one. The gas central heating throughout as well as the extra lounge heater makes it a warm venue at anytime of the year.
Yes the location near the town centre can cause an occasional parking problem outside but as you found there is ample room just around the corner.
Our other option for a stay upstairs has much larger furniture as it’s a much larger space, so perhaps you would like to try that next time. It’s got the same warmth, even more comfortable furniture and views over the river and harbour that other guests have enjoyed so much.
Property Owner
Reviewed by Stella5.0★Oct 2023
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"We loved our stay and had a comfortable time."
Also everything was close and a short walk away.
We are really pleased that you enjoyed the experience we have worked hard to ensure is a comfortable one. Our new beds and quality bedding are designed to deliver a great night’s sleep and the luxurious leather suite in the lounge helps you to relax and recharge your batteries in the evenings as well as during the quieter days.
Exploring the many facilities of this historic harbour town is certainly easy from 107 as both the town centre and the beaches are only a few minutes stroll away.
Thanks.
Property Owner
Reviewed by Ronald4.7★Sep 2023
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"The place was great and the owner was too"
Thank you for your kind words, I appreciate you taking the opportunity to share your experience of staying in our new venture. I always hope I can help guests make the most of their time with us and it’s always nice to hear that it seems to be working.
Our effort in setting up the apartment also seems to have paid dividends with you both which is also great news.
Sometimes a few well chosen words can mean more than a lengthy conversation and yours certainly convey your experience in with us!
Property Owner
Reviewed by Michael4.7★Sep 2023
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"Tony was so helpful and went over and above, and we had a lovely break."
I can't recommend this place enough. Tony made us feel very welcome with scones, biscuits and wine. We stayed on for an extra week and he brought us more wine, scones and strawberries. The house was spotlessly clean and very comfortable with a lovely garden. We will definitely be returning. Thank you so much
That’s great to hear. It was a pleasure to welcome you to our new ‘home from home’. We aim to ensure that you have a relaxing stay with us and if we can make you feel comfortable enough to think about returning we will have achieved our goal. We have just started by setting the standards high we hope to be able to provide a warm welcome to many other guests as the time passes. It’s lovely to see all our hard work coming together and being open at last!
Property Owner
Reviewed by Margaret5.0★Aug 2023
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