The Granary (Malborough)

34 Customer Reviews

• "Unkept front garden weeds everywhere."

  Flies in the property always sweeping up dead flys. Downstairs toilet didn’t always flush. No welcome pack not even a pint of milk to make a drink after a 5 hour journey. I have stayed in a lot of cottages and always received a welcome pack on arrival this was a bit disappointing given that we had to go back out to purchase milk for a drink . Apart from these niggles it was a comfortable cottage in a nice area . Comfortable settees and beds so comfy

  Thank you for sharing your feedback following your recent stay at The Granary. We truly appreciate your comments as they help us continue to improve the experience for our guests. We’re pleased to hear that you found the cottage comfortable and enjoyed the cozy sofas and beds. We’re sorry to hear about the issues you encountered during your stay. While not all of the properties in our portfolio provide welcome packs, the owners of The Granary have now decided to supply a refreshment box for guests. We hope this thoughtful addition will help future visitors settle in more easily. Regarding the flies, the cottage’s tall windows, which bring in so much natural light, can occasionally attract them, especially on sunny days. We’re looking into ways to minimize this. Thank you again for your feedback and for highlighting what you enjoyed about your stay. We hope to welcome you back in the future and give you an even better experience. Property Owner

  Reviewed by Paul1.9★Sep 2024

• "We really enjoyed our stay at The Granary."

  It feels clean and welcoming - love the little washing up pack which saw us through the first couple of days. Great place for peace and quiet and good walks. Please warn prospective renters about the difficult drive down to the cottage!

  Reviewed by Catherine5.0★Sep 2024

• "Probably useful to be a bit clearer on the bins as when we arrived there was a whole load of recycling boxes full that hung around all our holiday."

  We had a lovely holiday and have been here 3 times. The location is great for coastal walks.

  Thank you for your feedback regarding your stay at The Granary, we hope you had a wonderful stay and enjoyed exploring the area. The recycling is new this season so we will check the instructions to ensure they are clear but the recycling collections are weekly collected on a Monday, if we had been aware this was not collected we would have arranged a private collection to ensure this was not impacting your stay. We hope to welcome you back for a fourth stay soon. The owner relations team, on behalf of Property Owner

  Reviewed by Tim4.1★Aug 2024

• "Outstanding cottage can't fault it country lanes to get to it are a bit narrow but a great base"

  Reviewed by Brian5.0★Jun 2024

• "Great location and comfortable and well equipped property."

  Ideal for those who, like us, love walking. Would definitely stay here again. Only observations are that only two of the rings on the hob appear to work and the upstairs toilet flush is not great with solids.

  Reviewed by Ian3.8★May 2024

• "Despite the atrocious weather throughout our 2 week stay, we managed to have a relaxing and peaceful holiday."

  Because the Granary is such a welcoming and comfortable place to stay, it makes it easy to just do nothing if necessary. We stay there for 2 weeks twice a year, but staying at the end of the season it is noticeable that it has been well used, with chipped crockery, missing glasses and broken items that need replacing. Although on the face of it it looks clean, there were issues and we had to do some cleaning when we arrived, finding a pigs ear dog chew under the settee! The cleaner needs to re-acquaint themselves with the vacuum cleaner and the one provided was so full of very smelly dust and dog hair that it was unusable, making leaving the place clean and tidy on departure quite a chore. We missed the usual welcome pack of coffee, tea and biscuits and the washing up supplies provided were a starter kit only, lasting just 2 days, so you will need to bring washing up liquid, dishcloth, washing and dishwasher powder. However, all these are just niggly housekeeping issues which can be remedied very easily if deemed necessary and The Granary continues to be our favourite holiday stay.

  Many thanks for taking the time to leave your feedback. We are thrilled you love the property that much you keep returning. We really appreciate your feedback as we can then do our best to rectify any matters for future guests. We can only apologise that the property had some cleanliness issues on arrival, please know that if you had let us know during your stay we would have sent a cleaner back to remedy any issues mentioned. We have passed the comments onto the cleaner, particularly regarding the hoover. The owner has informed us that they will be replacing crockery for the new season. We are so pleased you enjoyed your holiday and do hope to welcome you back to The Granary next year. Property Owner

  Reviewed by Pippa4.4★Sep 2023

• "This is our second stay at the Granary."

  A comfortable cottage in a peaceful location. Well equipped for a family and clean and pleasant. Very minor niggles - it would be really good to have a proper gate on the garden. This would stop off lead dogs wandering in and enable us to give our dog the freedom to lie in the garden. Guests with young children would also appreciate this I'm sure. It would not need to be a high gate but the loose bit of fence to pull across kept blowing over in the wind even though we weren't using it as a gate. A new non stick frying pan would be good as the coating has chipped or a second stainless steel frying pan. Minor issues though and overall very comfortable and enjoyed our stay. I'm sure we'll be back.

  Reviewed by Rosemary5.0★Aug 2023

• "This was our fourth stay at the Granary, the location is perfect for visiting local beaches and especially Soar Mill Cove which is 20 minute walk and 30 minutes walking back up the hill."

  Only grip would be the stair gate to the ground floor which is very flimsy and the trellis across the entrance to the property which was broken. Really needs a hinged gate to secure pets and young children.

  Many thanks for taking the time to leave your feedback. We are thrilled you love The Granary. We are pleased you confirm that there is now a new stairgate in the property. We do hope that we can welcome you back for your 5th stay very soon. Property Owner

  Reviewed by Rod4.7★Jun 2023

• "For us it was as advertised"

  Reviewed by Tim3.8★Jun 2023

• "Our 3rd time at the granary and it is such a lovely property and the perfect location to explore south Devon."

  The downstairs shower was not working on arrival but was fixed within 4 hours. The dishwasher had no salt or rinse aid. I would also say that a proper gate would be a big help. Over our 3 visits a different bit of wood panel has appeared to be dragged into place, but not ideal. Small details that should not distract from a lovely property. Thank you

  Reviewed by Colin4.7★May 2023

• "We had another wonderfully quiet and peaceful stay in this very well equipped, and comfortable property."

  The private front courtyard is great for morning coffee/evening drinks with an abundance of birds, bees and butterflies to observe. The location is excellent for coastal walks and the Ocean's Restaurant is a half hour, country lane walk away, providing great food and views. We will be back again. A long handled soft head broom would be a great addition, just to be able to keep the kitchen and dining area floor swept during one's stay. Thank you for the new, hygienic, silicon toilet brushes!

  Reviewed by Pippa4.7★Sep 2022

• "We had a lovely holiday and the cottage was just want we wanted."

  Nice and clean, beds comfortable and lovely location. Access can be a challenge if you’re a nervous driver (no passing places whatsoever along the last access road).

  Reviewed by Catherine5.0★Sep 2022

• "Very quiet and nice location."

  Walk to Soar Mill Cove about 20 minutes away. Cottage was comfortable and well equipped. We enjoyed our stay and would return.

  Reviewed by Rosemary5.0★Aug 2022

• "The Granary is extremely well equipped, - there is even a radio."

  The location is perfect for the wonderful coastal walks and shops and restaurants are within a short driving distance. The night storage heating had not been turned on prior to our arrival so our first evening was spent trying to keep warm but once we had worked out how to rectify this, subsequent evenings were warm and very comfortable. Suggested additional items to bring with you - tea towel as none was provided, hand soap for the two wash hand basins and there were only two toilet rolls with no spares. Having said that, the Granary is a very easy property to stay in and we felt very at home. Our days were spent walking and our evenings sitting on the patio with a glass of wine, listening to the birds and bees. We had a wonderful peaceful stay and we will be back. PS. note to owner - the toilet brushes, which shared the same air space as our toothbrushes, desperately need replacing.

  Reviewed by Pippa4.4★May 2022

• "This property far exceeded our expectation."

  Set in a rural location, the property offers spacious, light accommodation in a truly peaceful setting. The house is well equipped and we wanted for nothing during our stay. With beautiful walks all around, we found ourselves several times on the coastal path exploring the local coves. With wildlife in abundance, it really was a treat to head out each morning - if only I'd remembered the binoculars! We visited the nearby Oceans Restaurant at Bolberry which was first class, took coffee at Soar Mill Cove Hotel plus dined in one evening which was lovely. I'm already looking forward to a return visit. Thank you so much for a superb stay.

  Reviewed by Sarah5.0★Apr 2022

• "A delightful view from sitting room over the country side."

  Lots of lovely walks. The property was beautifully clean on arrival. Everything we needed was in the property. Unfortunately with it's very rural location the autumn storms made it very noisy during the night.

  Reviewed by Jacqueline4.4★Oct 2021

• "Its not the first time we have stayed at the property and will stay again but please please please replace the mattress on the double bed - its well passed its sell buy date as you hit the base of the bed (and i'm only 12 stone and my wife is 10 stone)."

  Otherwise lovely location and cottage.

  Many thanks for your feedback. We are glad you like the Granary and would like to return, however we are surprised to read your comments about the mattress as the owners purchased a new bed and mattress in May with extra comfort. We can only apologise that it is not to your comfort. We do hope that we can welcome you back soon. Property Owner

  Reviewed by Colin4.1★Sep 2021

• "We arrived at 3."

  45pm, 15 mins early and the cleaners were still there, we had to wait an hour before we could enter the property. We have dogs but it smelt of dog! and had to air the property, by opening all the windows/doors, I took some air freshners anyway just in case. The main bins were over flowing and not collected. The property was ok and the beds were comfortable. The area was quiet and great for walking.

  Reviewed by Kay3.8★Sep 2021

• "Although the cottage was lovely it wasnt overclean."

  . It was difficult to declutter kitchen waste as the bins outside were overflowing.. Shower down stairs was only running cold at one time..

  Reviewed by Wendy3.4★Aug 2021

• "Property was exceptional."

  Location beautiful. If you like hiking the paths were directly outside the property. We were fortunate to observe local wildlife from the sofas when a deer wandered past the windows to our amazement! Plenty of room to spread out. Dogs loved it. Double bed was more comfy than my bed at home!

  Reviewed by Linda5.0★Jul 2021

• "The Granary is a lovely cottage and was a perfect base for our break ."

  As we were bringing our dog I was a little worried about what to expect . The cottage was very clean although the rugs in the living room were covered in someone else’s dog hair - maybe the cottage doesn’t need these rugs ? There is an amazing window in the living room with beautiful views of the countryside but the windows themselves were dirty. The bathrooms were clean and the showers worked well . The bedrooms were really nice but the mattress in the main bedroom was quite soft and not very comfortable. The kitchen had everything you need to cook a meal with plenty of plates , bowels and cutlery . Overall we had a great stay and would recommend anyone with a dog to stay here

  Reviewed by Caroline3.4★Oct 2020

• "We really enjoyed our visit - our 26th year coming to this part of Devon."

  We thank C&C for being flexible with regard to our booking during the pandemic - this was much appreciated.

  Reviewed by Catherine4.7★Sep 2020

• "A beautiful spot, located close to an idyllic cove, in quiet countryside yet near to good local facilities."

  We had a lovely time in this comfortable, well-designed barn conversion. (We found the double bed rather small, but other than that it was a great venue for our holiday)

  Reviewed by Jon4.7★Aug 2020

• "The converted Barn was perfect for what we wanted, the location was brilliant, with so many walks from the cottage, meant we hardly needed to use the car."

  Would definitely go back to that cottage for another holiday.

  Reviewed by Sarah5.0★Sep 2019

• "The Granary is in a great location for walking and a very quiet and peaceful area."

  The house was as described and was cosy and comfortable with everything one could need including a BBQ and buckets and spades for the beach. I can certainly recommend The Granary if you are looking for a base to explore the South Hams.

  Reviewed by Graham4.1★Sep 2019

• "The Granary is a really relaxing home from home."

  We had a lovely time. The only one thing which was disappointing was that the bbq tray is old and has rusted and disintegrated which meant we were unable to have a bbq which we had planned. It is likely there will be comments from further visitors if this is not replaced. We will book again in the future.

  Thank you for your feedback recently, we are thrilled you had a lovely time at The Granary and found it “Home from Home” although we were disappointed that you had issues with the BBQ during your stay. This has now been replaced. Please note for future reference, to let us know immediately if you not satisfied upon your arrival as we always strive to rectify issues that may occur and would have liked to have had a new BBQ delivered to you. We look forward to welcoming you back to The Granary very soon. Property Owner

  Reviewed by Janet4.7★Jun 2019

• "Overall, we were very pleased."

  The apartment is well appointed, comfortable and cleaned to a good standard. It is located on three footpaths and about 1km from the Coastal path, so superb for walking. Just wish the windows had been cleaned, nearly did it myself. Also, the council bin wasn't emptied on the Tuesday, even though we followed instructions properly.

  Reviewed by David Andrew4.7★Jun 2019

• "Great situation for walking the coastal path."

  Cottage was clean and warm,it was a cold wet June week.Dissappointed no welcome pack .Lots of games and iinteresting local books.Lovely area for walks and scenery .

  Reviewed by Jane3.8★Jun 2019

• "Lovely barn conversion, with good views and proximity to the coast - easy walk down to Soar Mill Cove - bit harder on the way back up!"

  Duvets on the bed were winter weight I would say so bit warm and funny for June that two of the storage heaters were on, but loved the internet radio and the absolute quiet of the setting (we are used to constant background road noise). The parking permit was completely out of date, but we altered it so it wasn't! Surprised that no welcome tray of any description. Would recommend though because of superb location.

  Thanks for your feedback in respect of your recent stay at The Granary, Southdown Farm, Malborough. We were delighted to hear that you loved the peaceful location of this barn conversion; so close to the stunning South West Coast Path and just a short walk to Soar Mill Cove. Your comments in respect of the property are appreciated. Please accept our apologies for the oversight with the heating. We will pass on your comments regarding the duvets/welcome tray to the owner. We do hope to welcome you back again. Property Owner

  Jul 2018

• "Excellent"

  Many thanks for rating your stay at The Granary, Southdowns Farm as five star!  We are pleased to hear that you had an enjoyable stay and do hope that you choose to stay with us again very soon.     Property Owner

  Mr Daryl HawkinsApr 2018

• "To be honest, if you hadn't sent me the review request I probably wouldn't have bothered following up on this."

  The cottage itself was very nice. It was in a beautiful secluded location within 20 minutes walk of a very secluded beautiful beach and whilst there were a few niggling little things wrong with the property such as very difficult to flush toilet and not very good appliances or heating system the one thing that was really bad was that the place was absolutely filthy. Whoever does the cleaning ought to find another career because both couches, when we looked underneath, them were absolutely disgusting. They didn't look like they've been cleaned in two months. In the bathroom I ran a piece of toilet paper over 12 inches of the top of the tiles and it was came away black. It seems that some people believe that because you're a dog owner you're used to living in sel it seems that some people believe that because you're a dog owner you're used to living in filth. Well we're not. I doubt we will ever go there again and tobe perfectly honest if this is the best that coast and country can do I think we may have to look at another supplier in the future.

  Many thanks for your recent feedback and my apologies for not replying sooner.
  Firstly, I must say how disappointed I am that the property was not properly cleaned and presented for your holiday, and I am very sorry we were not able to help at all during your stay.  As I am sure you will appreciate we work very hard with our holiday home owners and the nominated housekeepers for each property to ensure high standards of cleanliness are maintained for all guests over the course of a busy season.  
  Clearly there are a number of issues here that we will follow up at the earliest opportunity, and I can assure you we will do whatever we can to avoid any further problems of this kind.
  If you would like to discuss these or any other matters relating to your holiday please contact me directly at any time.
  Regards
  Andrew Jones DIRECTOR
  
  Property Owner

  RichardSep 2016

• "Very well equipped, we loved it."

  There's everything you could possibly need at The Granary. Lovely location, very quiet. Beautiful, clean and tidy when we arrived. Comfortable beds. Key safe is a great idea. Only one negative, although it's dog friendly the garden isn't enclosed which we thought it would be. But there's fields & walks literally on your doorstep so it wasn't that much of a problem. Co-op garage for supplies is a 10 minute drive away and Morrisons about 20 mins. The beach and stunning scenery is just a 20 min walk. We would definitely return.

  Thank you so much for taking the time to leave your kind review in respect of your recent stay at The Granary, Malborough, near Salcombe. We were delighted to hear that you had such a wonderful stay at this well equipped property in such a lovely location. Thank you for your feedback regarding the terrace. We have updated our property description to explain that this area is not fully enclosed. We very much look forward to welcoming you back to the South Hams very soon!
  Following on from your kind review regarding your stay at The Granary (Malborough) in September 2015, we are pleased to advise that the owner has now supplied a temporary wooden fence which is left in the garden at the property to enclose the garden for guests to use. We have updated our property notes accordingly and do hope to welcome you back to the property again. Property Owner

  Nigel & AmandaSep 2015

• "The property itself is good, but the cleaning was very poor and it needed redecoration of bathrooms."

  (eg. towel rail fell on my child, because the screw was worn off, and put back without fixing, the sealing of the bath tub were broken and black, the door did not stay closed, it had to be locked to stay closed, which was not children friendly at all)

  Sep 2014

• "Very clean & spacious."

  Defiantly consider staying there again.

  Jun 2014

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