3 Thurlestone Rock

41 Customer Reviews

• "We love this location, hence why we keep coming back year after year, but this qualifies us to be able to make comments (often the same year after year) on a few issues."

  The front door needs attention as you have to slam it to close and fear damaging the frame! The hot water tap in the main bathroom needs attention All windows need attention and service The cleaning needs a review, all surfaces were sticky when we arrived, and without wishing to brag, we left it cleaner than when we arrived! The sofa is one of the most uncomfortable I’ve ever sat on The balcony furniture needs replacing The wood on the centre of the balcony holding a large pane of glass remains rotten and is an accident waiting happen Finally, as a letting agent, Sykes are awful. I have tried to make contact by telephone, WhatsApp, email and Facebook and no response to any has been received. It really is poor and you seem to operate as a ghost. Customer service once you’ve had payment is nonexistent

  Reviewed by Glenn1.3★Sep 2024

• "Main door to the apartment needs fixing so it closes more easily."

  You have to pull hard to close the door. Cleaning was not great. Dirty grill, dirty cotton pads on floor under cupboard. Sides and table stickie. Crumbs and food down sofa. Place is lovely and I would not like to put any one of from going there,it just needs updating and more attention when cleaning before people arrive.

  Reviewed by Lindsey3.1★Sep 2024

• "We greatly enjoyed our stay in No."

  3. We all felt immediately at home in the large and well-appointed apartment, which was presented in a clean and homely fashion. The view over the beach to Thurlestone rock is something we never tired of and were lucky to be there during a period of extremely high and low tides, so got to experience the full range of conditions. The entry instructions given to us were accurate and we didn't have to contact Sykes for any help. The welcome hamper from Aune Valley Farm Shop was a lovely touch. The master bedroom, with views over the sea, is very spacious, with a lovely en-suite. The other two bedrooms face inland and are smaller, but also comfortable. The lounge is huge and we spent many hours in there. We would happily return to Thurlestone Apartments for another stay and were sad to leave. It was lovely and everything we hoped it would be. Some room for improvement in a few areas. The door and window locks are sticky and some were unusable. They have been gummed up by salt spray. The main balcony door is drafty. OK in the summer, but it must be cold out of season. Guests will need to keep the main windows clear of salt spray. There is glass cleaning spray under the sink, but the windows had not been cleaned when we arrived. If the Wi-fi isn't working, as it wasn't for us on arrival, just turn it off and on again. Worked a treat thereafter and plenty of bandwidth for all of us to stream. Finally, not a criticism of No. 3, but the building owners should prevent the Housemartins from nesting in the eaves. The large pile of bird droppings at the main door is not the best first impression. For first time visitors, I would advise against taking the lane to South Milton Beach. This is crazy narrow and a test of nerve and reversing skills if faced with oncoming traffic. The road in from Galmpton and Malborough has its narrow bits, but is much easier to navigate.

  Reviewed by James4.1★Aug 2024

• "Would be nice for the windows to be replaced so they can be opened / closed."

  Hot Tap in main bathroom needs replacement as now difficult to switch off. Latches on door handles replacement so that doors can be closed, reduce slamming.

  Reviewed by Alan4.1★Jul 2024

• "It was a lovely well furnished and equipped apartment with an incredible view."

  Very close to the beach and some good walks. Would recommend it to anyone.

  Reviewed by Jennifer5.0★Jun 2024

• "Reading some of the previous comments made i was a little hesitant about booking this apartment."

  However, it was a lovely large apartment with a glorious view. Super location ( although in the directions it would have been easier to say South Milton Beach - we got a bit lost getting there!). We would live to return though !

  Reviewed by Katrina4.4★Jun 2024

• "Bottom piece of wood on patio remains rotten Toilet seat needs repairing in ..."

  Bottom piece of wood on patio remains rotten Toilet seat needs repairing in en-suite Hall lights do not work Not sure it had been hoovered when we arrived, dog hair noticeable, and had to put hoover around on first day, was actually left cleaner than when we arrived The goody pack is great and has quality products and this flat does remain a favourite with the most wonderful location and view

  Reviewed by Glenn3.1★May 2024

• "This is our 2nd stay at this property and once again have found it to be superbly presented, comfortable with everything that you would need contained in the apartment."

  Outstanding location overlooking the sea and Thurlestone Rock with great coastal walks to Hope Cove, Bigbury and Burgh Island. Would highly recommend this to anyone. Added to which the accommodation is dog friendly where our pet dog was able to enjoy plenty of walks. Superb service provided by Sykes Cottages who we booked the holiday with

  Reviewed by Robin5.0★May 2024

• "The apartment was impeccably clean, bright and fresh on our arrival."

  It is spacious and well equipped. The view across the sea at the front and the nature reserve at the back are both interesting and impressive. The access to the fantastic and dog friendly beach at South Milton Sands is easy and made for us a wonderful holiday experience. There are lots of wonderful beaches nearby.

  Reviewed by William4.7★Apr 2024

• "The property was delivered to us dirty."

  There was body hair behind the bathroom door, many of the dishes were dirty as well as the cutlery. The windows were filthy, based on one reason to stay was the view, we had to wash the windows to see out of them. The door lock was temperamental between the bedroom and the balcony, this made it unusable. We had taken the time to recycle, but no bins on site and we were advised to travel miles to dispose of the rubbish. Struggled with this as we are all trying to help the environment. The sofas were uncomfortable and my wife had to sit on a dining chair for most of the week. The beds were great though and very comfortable. The kitchen was well equipped and the location was very peaceful. We visited whilst a storm happened, so the waves delivered a real treat as they crashed over the rocks. The hot water was on restricted timings, but we managed this and never ran out, it does take planning. The location was amazing and we’d only wish the pool was running over Easter for the children. We considered rebooking but for the price of £1000 (thereabouts) we would have expected a better standard of cleanliness in the apartment, and comfort in the lounge.

  Reviewed by Richard2.5★Apr 2024

• "Wonderful week, fab weather and amazing sunsets, very comfortable with great views."

  We will return.

  Oct 2023

• "Having been to this property before, we know the stunning views, and what to expect in terms of facilities."

  We like to use the pool and was very disappointed to see it covered and closed for the season after three days of being on site (and not the end of the month). Due to the warm weather people from three other properties were also using the pool daily, so to see it closed was a big let down. The cold tap in the main bathroom does not work, and finally we have managed to contact C&C to let them know. The main issue is that the wood on the patio area is rotten and a safety risk. It could collapse and cause the large glass panel to fall onto the area below, and this could lead to catastrophic events. It needs attention urgently I hope, when we return next year, these issues have been resolved.

  Reviewed by Glenn3.8★Sep 2023

• "Excellent accommodation, great view from the balcony."

  Thoroughly enjoyed our stay.

  Reviewed by John5.0★Jun 2023

• "We had an enjoyable stay but feel that the apartment needs some updating as it is a little bit tired."

  There was also a lack of wine glasses and tumblers. The seals on the freezer door were badly split, causing internal icing.

  Reviewed by Peter3.8★May 2023

• "First Class in all respects"

  Reviewed by Barrie5.0★Sep 2022

• "We loved this apartment."

  It was spacious and had fantastic views . We would rebook here .

  Reviewed by Alison5.0★Jun 2022

• "Lovely spot, a little dated - but so are we!"

  Just great to be right by the sea.

  Reviewed by Bill4.7★Jun 2022

• "The apartment was well furnished and very enjoyable stay for a weeks holiday."

  Would be happy to return .

  Reviewed by Lh3.8★Apr 2022

• "We originally booked for March 2020 and had to postpone twice due to lockdowns."

  It was worth the wait when we finally got to go. The views from the apartment didn't disappoint. Good walking all around and local shops kept us going for the basics. C&CC were very helpful and prompt when I stupidly locked ourselves out of the apartment.

  Reviewed by Andrew4.7★Oct 2021

• "The apartment is in a beautiful setting with great sea and country views."

  We really enjoyed our stay but there are a few things which would make the apartment so much better. 1.The front door will only close by being slammed. 2. The position of the lounge furniture makes It difficult for everyone to watch the TV at the same time. 3. The oven was dirty on arrival. 4. Only a limited selection of saucepans and the handles got very hot. All told, though, we had a great time and would definitely go back.

  Reviewed by Peter4.1★Oct 2021

• "We stay at this property on an regular basis."

  We have already booked for next September. We do notice that the sofa is getting very worn and needs some attention to the seating and the apartment is looking tired. We still love it though and thank the owner for the food hamper

  Reviewed by Diana4.4★Sep 2021

• "Superb location."

  Loved having the swimming pool which was well managed by the occupants of the apartments. The apartment was comfortable and clean and extremely well equipped. Thank you to the cleaners. I met a couple and they were delightful. One of the best holidays ever!!

  Reviewed by Pamela5.0★Jul 2021

• "Great location & apartment."

  If I have one suggestion it’s the beds. Bit small in this day & age. Main room more than big enough to take a bigger bed

  Reviewed by Simon4.7★Jun 2021

• "Great accommodation in a superb location."

  The views from the balcony are magnificent. We were really pleased. Only a couple of negative points, parking spaces are allocated but our allocated space was parked in for a few days while we were away and there is nothing that can be done to prevent others from using the spaces. A dining chair was damaged when we arrived but this was immaterial to our enjoyment. The welcome pack was appreciated. This was our third stay in the same apartment complex and probably wont be our last.

  Reviewed by Matthew4.1★May 2021

• "The cleaning needs attention as pointed out via email."

  The property itself needs some improvement, shower head is dirty The small bedroom window doesn’t open The patio doors don’t lock The headboard isn’t secured and bangs the wall with any movements The front door has to be slammed shut

  Thank you for taking the time to leave your feedback, we really appreciate it. We are disappointed to hear that you found these issues on arrival. We have spoken with the cleaner who will address the cleanliness issues. We have also sent someone to fix the other matters you have mentioned. We hope you had an enjoyable stay despite these problems and we hope to welcome you back to the area soon. Property Owner

  Reviewed by Glenn4.1★Sep 2020

• "Fantastic apartment with amazing views."

  It’s spacious and well equipped although the Wi-fi is poor (some people might not need Wi-fi but we did for work purposes) The description is slightly misleading as it’s actually on South Milton sands, and not in the village of Thurlestone so it’s 1.2 mile walk to the nearest shop and pub (Along the coast path) this wasn’t a huge problem for us but it might be to the less mobile.

  Reviewed by Sonia4.4★Sep 2020

• "Accommodation was Fantastic."

  However, I emailed Sykes on 3 occasions as was unable to speak on the phone. Wanted to make alteration and ask if 2 friends could come and spend a few days with us as there was an extra bedroom, what would additional cost be etc, etc. DID NOT GET ONE REPLY !!! Very disappointing especially as we had to tell our friends not to come as we couldn't get an answer. I know Covid 19 has been difficult, however, you had no problem emailing me on 3 occasions to let me know when balance was due.

  Many thanks for your feedback regarding your recent stay at 3 Thurlestone Rock. We are very pleased to hear that you loved the accommodation. We can only apologize that you did not get a response to your emails, I have had a look back on our system an cannot find them. If you need to contact us in the future please call our office on 01548 843773 and press option 4. We do hope that you had an enjoyable holiday in spite of the issue raised and look forward to welcoming you back to Salcombe in the not too distant future. Property Owner

  Reviewed by Alan5.0★Aug 2020

• "We felt so fortunate to be able to get away this year with the current Covid situation and were impressed with the extra precautions put in place in the apartment to help manage the risks."

  The views were as stunning as ever and we were fortunate to witness some beautiful sun sets. Thank you for another wonderful year in Flat 3!

  Reviewed by Cathy5.0★Jul 2020

• "The view from the apartment never fails to be stunning no matter what the weather."

  The sea and the beach are stunning. The facilities in the apartment extremely comfortable - home from home but with stunning views and restorative sea air. This was our 12 year in the same property enjoyed by 3 generations of our family and we hope to be back next year. ( I tried to ring the office yesterday morning to report some damage to the swimming pool cover by the exceptional winds on Friday night but couldn't get through. I hope someone else has reported it or it has been sorted. Many thanks)

  Reviewed by Cathy5.0★Aug 2019

• "Lovely apartment with great access to beach and other walks."

  We’d love to return.

  Reviewed by Harriet5.0★May 2019

• "Wonderful weather, lots of swimming in the sea and incredible sunsets."

  A perfect place to be, thank you

  Mrs TaylorFeb 2019

• "We've returned to the same property for twelve years."

  We love it. It has become a very special place for the six of us crossing three generations and we are delighted that our sons still want to come each year and spend time with their parents and grandparents. The apartment and setting are very special to all of us and that includes the dog!

  Many thanks for your recent feedback in respect of 3 Thurlestone Rock, it’s wonderful to hear that you and your family enjoyed yet another stay in this marvellous property and love the local area! We look forward to your return next year! Property Owner

  Aug 2018

• "Have stayed at 3 Thurlestone Rock twice now."

  Excellent apartment and dog friendly which we love.

  Thanks for taking the time to write a review for us, we do hope you had a relaxing stay and will book again with us soon. Property Owner

  Aug 2018

• "Lovely well kept property."

  Thanks for your positive review. We were really pleased to hear you had a lovely stay at 3 Thurlestone Rock and hope to welcome you back very soon. Property Owner

  Mrs Elizabeth HammondJul 2018

• "Wonderful location overlooking the sea."

  Very comfortable and welcoming property. This is the second time we have been here and look forward to coming again.

  Thanks for your positive feedback in respect of your recent holiday to 3 Thurlestone Rock Apartments at South Milton Sands. We were delighted to hear how much you enjoyed your second stay in this fantastic location overlooking the beach and sea. We hope to welcome you back very soon. Property Owner

  Mr Alan SmithJun 2018

• "Everything we asked for and more, the views are amazing and it is so peaceful what ever the weather."

  We took our dog (large golden doodle) who loved the beach at low tide and found plenty of playmates. Lovely clean apartment with everything you need.

  Thank you for sharing the fabulous images of Thurlestone Rock at sunset and your wonderful golden doodle!  We do agree that the views from this apartment are absolutely stunning.  It was also really great to hear that your pet had lots of fun at low tide exploring the huge family friendly beach and found plenty of doggy friends. Thanks also for your positive feedback regarding the apartment, we were delighted to hear that you found the accommodation to be clean and well equipped.   We very much look forward to welcoming you back again in the near future.   Property Owner

  Mrs D RyderMay 2017

• "The value for money and location were excellent and the property was well presented and comfortable."

  One or two minor items showing wear and tear but overall a very good property.

  Mr Alan SmithApr 2017

• "Lovely apartment, spotlessly clean, stunning location."

  Loved the organic food pack on arrival!

  Thank you for your lovely comments regarding your recent stay at 3 Thurlestone Rock overlooking South Milton Sands.   We were so pleased you loved the Riverford Hamper and do hope you enjoyed the contents!   We look forward to seeing you again very soon!
  Property Owner

  Geraldine RandSep 2016

• "Apartment was big enough for all 6 adults fantastic view, would have been useful to have had a vacuum and mob, the Windows was filthy I had to clean them and the balcony could do with a clean and paint."

  Thank you for your review of 3 Thurlestone Rock at South Milton Sands, near Thurlestone.   We were delighted to hear that the apartment suited your party of 6 so well and that you enjoyed the fantastic sea and coastal views.   Your feedback in respect of the cleaning items and windows/balcony are noted and have been passed on to the housekeeping team.   We do hope to welcome you back to the Thurlestone area very soon.
  Property Owner

  LYNNJun 2016

• "Wonderful apartment with fantastic views, would definitely stay here again!"

  Thank you for your kind review of both our service and your chosen holiday property, 3 Thurlestone Rock, near Thurlestone.    We were so pleased to hear that you really enjoyed your holiday at this wonderful apartment with its fantastic views and look forward to seeing you again soon!
  Property Owner

  Apr 2016

• "We stay here as often as possible."

  The apartment is comfortable, well equipped and the view when the tide is in is like you are on a boat. The location is perfect, so close to the beach and the dogs love it!

  Thank you for your review regarding your stay at 3 Thurlestone Rock. We are pleased you enjoyed another stay at this property and we look forward in seeing you back in the future. Property Owner

  Apr 2016

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