Horizon

26 Customer Reviews

• "Fabulous spacious apartment with amazing views."

  A short walk to the two beaches. Sofa and beds very comfortable . Beautifully clean with dish washer tablets, washing up liquid supplied . The Village Inn is a very welcoming dog friendly pub with lovely food. We have already booked again for next year.

  Reviewed by Ann5.0★Sep 2024

• "Stunning property, very spacious and comfortable and well equipped."

  The only comment is to update the caretakers phone number as there was a power cut and we rang the number to ask where the fuse box was and the previous caretaker answered. He was lovely and told us the answer however!

  Reviewed by Belinda5.0★Jun 2024

• "Lovely apartment but lacking slightly in the niceties ."

  The bedding in all rooms is really old and shabby ! Quilts , pillows and sheets all need replacing . They are grey and old.Such a shame that care hadn’t been taken to make the bedrooms look more inviting. The rug in the main bedroom is also very tatty . On first use of the dishwasher we found a broken glass which could clearly be seen jammed in the filter . We spent quite a while removing shards of glass and cleaning the filter as it was blocked with food . Another thing that was missed was a welcome pack , even a bottle of wine or a few scones would have made the flat seem more welcoming . We usually stay in a downstairs flat so are used to staying there , to be honest I would pick that one over this next time , even though the views are so much better .

  Many thanks for taking the time to leave your feedback. We are thrilled you loved the property. We can only apologised the glass in the dishwasher was missed, this is unusual, however we will make sure the cleaner is extra vigilant in the future. Many thanks for your other comments, we have passed these onto the owner who will look to address anything if needed. We do hope you had a wonderful holiday and enjoyed all the are has to offer. Property Owner

  Reviewed by Jane3.4★May 2024

• "It is a lovely spacious property which is why we decided to do a second holiday here in this particular apartment."

  However this time we found that the beds needed new mattresses as we found them uncomfortable. Toppers had been put on but this didn’t help sadly. If this can be sorted we will be back again!

  Thank you for your feedback. The owner has now replaced the mattress and apologises you found them uncomfortable. We would love you welcome you to Horizon. Property Owner

  Reviewed by Lisa-michelle3.8★Mar 2024

• "The property itself was spacious, comfortable and well stocked with required kitchen appliances etc."

  The view was stunning and the location was a suitable starting off point for our Devon based adventures. Our main frustration with the property was the lack of instructions on how to work the boiler and find the thermostat. This resulted in us spending the first 24 hours rather cold. The thermostat was behind the tv. We also hadn’t found instructions on where to find the switch to turn on the immersion heater. This meant from the 3-5th day we had limited to no hot water. In hindsight, we should have called Sykes customer support sooner as they resolved this second issue for us. We were just surprised that there wasn’t a pack to introduce us to the property. If there had have been, it would probably have enabled us to fix these problems for ourselves.

  Reviewed by Marianne3.4★Mar 2024

• "Comfortable accommodation with everything we needed and lovely views."

  Arrival information needs changing, the apartment is marked as ‘penthouse A’ and not ‘l’horizon’ as stated, once we had established this we then presumed that car park space marked ‘A’ was ours but some clarification would have been helpful, just glad we did not arrive in the dark.

  Reviewed by Mandy4.1★Sep 2023

• "L’Horizon is a fabulous apartment with wonderful views."

  It’s really spacious and comfortable. We had a fantastic week there. Couldn’t fault it and it’s very dog friendly. Thurlestone has a lovely beach with lots of walks from the door. The Village Inn does lovely food but best to book as it does get busy. We also had lunch at the golf club which is very good and the staff are so friendly. We have already rebooked for the same week next year that’s how amazing it is.

  Reviewed by Ann5.0★Sep 2023

• "This is a lovely apartment in a beautiful setting, we absolutely loved it."

  We did notice some dust here and there, can’t say it bothered us too much but I can see why other people would mind. We would definitely book this again though.

  Reviewed by Sharon4.7★Sep 2023

• "Great holiday."

  Penthouse is huge ! lovely comfortable lounge . good balcony. comfortable beds. fab view's. Cleaning was ok . few cob web's and bit of dust behind sofas which are large, so not easiest to acesss. Only minor was family bathroom smelt musty, if you closed skylight .Was very dissapointed to find no milk ,on arrival or welcome gift. But we didnt let this dampen our holiday. Great parking too.

  Reviewed by Michelle4.1★Jun 2023

• "The cleaning was not very good, particularly the common parts."

  We have been to this property 3 times before but we left 2 days early because of the wind noise and continual rain this time. We last went in February when there was a broken drawer in the bedside table and it still is broken.

  Thank you for your feedback. We are sorry you left early, due to the beautiful location of the property, it can be open to the elements. We can only apologise for the cleanliness issue, as soon as you informed us of the issue we attended immediately. We had not been informed of the broken draw until this feedback, we will now, of course look to get this fixed. We do hope you enjoyed some of your holiday, despite the weather and look forward to welcoming you back to the area soon. Property Owner

  Reviewed by Charles3.8★Oct 2022

• "We couldn’t get the tvs to work in the kitchen or the bedroom but apart from that everything was lovely."

  It’s the 4th time we’ve stayed there- which says it all! Really love the apartment.

  Many thanks for taking the time to leave your feedback. We are thrilled you loved Horizon. We can only apologise that the TV did not work for your stay, please know, if you had made us aware of the situation, we would have come and rectified it immediately. We do hope to welcome you back again soon for your 5th stay. Property Owner

  Reviewed by J4.7★Oct 2022

• "Wonderful apartment."

  Lovely views, everything you could ask for. So spacious and even better than the photos. Probably the best dog friendly holiday accommodation we have stayed in. We will certainly book again.

  Reviewed by Ann5.0★Sep 2022

• "Beautiful apartment, clean, stunning views and lovely gardens (only things i ..."

  Beautiful apartment, clean, stunning views and lovely gardens (only things i didn't like were the animal skin rug and chair and the black sheep)

  Reviewed by Deborah5.0★Sep 2022

• "Very well equipped and was thoroughly cleaned every week during our 3 week stay."

  Short walking distances to the beaches and village centre. Would definitely stay again.

  Reviewed by Graham5.0★Jun 2022

• "We have stayed at Horizon before and do like the apartment, however this time there were small things that hadn’t been done, which in the main didn’t affect us massively, but it was disappointing to see the standards slipping."

  The small kids bedroom had no light bulb or lamp and used a completely non standard fitting so couldn’t be replaced. The front door handle was coming away and needed to be tightened back on. None of the clocks in the apartment had been changed and the heating was also an hour out. The place hadn’t been cleaned properly, we found bottle tops on the coffee tables and the dishwasher needed a good clean out. When emptying all of the bins, before leaving on Saturday, we discovered a half eaten sandwich in the master bedroom bin, which wasn’t ours. Overall we had a great holiday, but would recommend better attention to cleaning and preparation of the apartment before guests arrive.

  Many thanks for taking the time to leave your feedback. We are so pleased you had a great holiday. We work very hard with our owners and housekeepers to ensure high standards of cleanliness are maintained, so it is disappointing to read these comments, please accept our apologies for any inconvenience this may have caused. From April the property has had a new cleaner and since then we have had no further issues of this nature. We do hope that you had an enjoyable holiday in spite of the issues raised and look forward to welcoming you back to area soon. Property Owner

  Reviewed by Tracy2.8★Apr 2022

• "Lovely property, have stayed in the block a few times now but first time in L’Horizon."

  Well equipped, everything we needed.

  Reviewed by Tracey4.7★Apr 2022

• "The apartment was beautiful, with lots of very interesting and stylish furnishings."

  The windows and balcony gave lovely views of the seascape and local countryside. When we arrived, we found everything we needed to cater for meals at the apartment and the whole place was clean and fresh. The local area offered great walks along the Devon Coast Path and short walks to excellent National Trust protected beaches. There were good pubgrub spots and beach cafes too, especially at Hope Cove and Thurlstone. We had such a great holiday with our son and would certainly visit the area and book a stay in this apartment again

  Reviewed by Michael5.0★Sep 2021

• "Well equipped and really comfortable apartment."

  Lots of space for 4 adults to relax. Everything was maintained to a very high standard. Good location with views of the sea and golf course and spacious parking. Would definitely recommend!

  Reviewed by Tina5.0★Jun 2021

• "Thurlestone is a lovely place however the apartment was disappointing."

  The terrace had no cushions on the seating area. The chairs were metal and really uncomfortable to sit on so we hardly used the terrace area. Certain areas in apartment were dusty. The apartment was noisy at times with other people banging the doors below the apartment. The tv was in an unusual place , you could only watch it from one end of one of the sofas so we never used the other sofa in the apartment. The windows were hard to open. The gardens around the property needed work also. Disappointing overall but love the area.

  Many thanks for your feedback, we are pleased to hear that you like the Thurlestone area. We are sorry you felt the property was not up to our usual high standard. Please know that if you had made us aware of the issues during your stay we would have done our best to rectify the situation as soon as possible. We have passed all you comments onto the owner who will look at each point. We do hope you had a lovely stay in spite of the issues raised and enjoyed all that the area has to offer. Property Owner

  Reviewed by Peter1.9★Jun 2021

• "This is the one of the nicest holiday homes we’ve every stayed in."

  Absolutely spotless and extremely well equipped. Wonderful location, and with the dreadful storms we experienced this was the perfect place to spend time cosy indoors. We loved it! We would most definitely like to return here. Only criticism was the bunk room is only suitable for younger guests (not teenagers) due to the size of the room and lack of storage.

  Thank you for taking the time to leave your lovely feedback. We are so pleased you had such a great time. It is in a wonderful position. We hope to welcome you back to the area soon. Property Owner

  Reviewed by Jonny5.0★Oct 2020

• "Perfect location to explore beaches and surrounding countryside"

  Thank you for a lovely review! We agree that Horizon is a great base for a family wanting to discover all the delights this area has to offer. We hope to see you here again soon! Property Owner

  Reviewed by Shaun5.0★Aug 2019

• "The apartment is beautiful."

  It’s location is ideal with a nice walk to the beach or a little further and you can have the beach nearly to yourself! Ideal for 2 families as the bunk beds prove a little difficult for an adult. The only thing I’d say was the signal for the tv was terrible but thankfully we had fabulous weather so it was fine.

  Reviewed by Amanda4.7★Jul 2019

• "We had a little trouble finding the place but the staff were on hand and guided us right to the door."

  Reviewed by Pat5.0★May 2019

• "Exceptional property and would definitely book again"

  Thanks for your review of L’Horizon in Thurlestone, it’s fantastic to hear you think it’s “exceptional” and will be booking again with us soon! Property Owner

  Aug 2018

• "An amazing apartment with great views."

  So spacious and well equipped for a young family of 5.

  We are delighted to hear that L’Horizon was so well equipped for your family to enjoy a comfortable stay in this beautiful location and that you had chosen to return to the South Hams for your holiday. It would be fantastic to see you in and around Thurlestone again soon.
  Property Owner

  SUSANAug 2016

• "3rd visit and love it just as much."

  Lovely location and very clean

  Many thanks for your lovely review in respect of your third stay at L'Horizon in Thurlestone. We were delighted to read your comments and so pleased to hear how much you enjoyed your holiday. Your continued loyal custom is greatly appreciated and we look forward to welcoming you back to this beautiful area very soon! Property Owner

  Jul 2015

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