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"Very comfortable holiday accommodation in a quiet location."
Reviewed by Frances4.7★Sep 2024
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"We had a lovley holiday for me it was perfect as there was no internet the kids ..."
We had a lovley holiday for me it was perfect as there was no internet the kids not so happy but we done things as a family something we seem to have forgotten Julie our host was the perfect host we had a power cut and I called to let her know within 10 miniuts she was there with a flask of hot water so we could make tea the power was only out for 1 hour weather was fine had a great time
Hi Ray,
Thank you for the feedback. Much appreciated. So glad you enjoyed your holiday.
Very best wishes,
Trystan & Julie
Property Owner
Reviewed by Raymond5.0★Aug 2024
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"We booked Chy Lowenna last minute, the day before arrival, due to planned holiday being cancelled."
We arrived to a very clean and ultimately comfy holiday home, with a supply of sweets, biccies and flowers on the table.
The chalet was surprisingly warm and the facilities good, although we didn't know about the immersion heater for washing up for a couple of days! As a family of 5, I do like a washing machine, but we packed accordingly.
The site is very quiet and the road up to it very narrow which can be alarming for some. Close to Liskeard for the essentials.
Glad you found the home warm, very clean and comfy. The holiday site is in a lovely, tranquil Cornish valley, which does come with rural lanes. But is only 2 miles from the bustling town of Liskeard. Which has public transport links via bus or train to places such as the historic harbour town of Looe and The Famous City of Plymouth.
Best wishes,
Trystan & Julie
Property Owner
Reviewed by Michael4.7★Oct 2023
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"Exceptionally clean the owners are really nice and friendly it’s a lovely home from home."
Left some flowers and biscuits too
Nothing was too much trouble would definitely stay again
Thank you for your feedback. We always ensure our property is spotlessly clean for our guests. So pleased you enjoyed the biscuits and flowers.
Best wishes,
Trystan and Julie
Property Owner
Reviewed by Harline5.0★Oct 2023
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"Chy Lowenna was a lovely cottage fully equipped for our great break in September the weather was very kind to us & let us explore Cornwal."
The owners Trystian &Julie went the extra mile from the flowers & cakes on arrival to popping in to see were OK, to
helping us with pub recommendations to generaly being great hosts that were always available.Chy Lowenna & Rosecradoc holiday Village will call us back again. Brian ,Carol & Buddy.
So glad you enjoyed your holiday! We look forward to welcoming you back!
Best wishes,
Trystan & Julie
Property Owner
Reviewed by Carol5.0★Sep 2023
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"A well loved and presented bungalow."
We found the beds comfortable and linen lovely and clean. A well equipped property with all required items to make a pleasant stay. Could not work out how to make the fridge warmer as it was too cold for fresh food and the shower did not seem to be easily adjustable. During heavy rain there was a leak above kitchen sink window. Great location with lots of walks on the doorstep, set in a pretty valley. Not too far from the beaches with a variety of attractions nearby.
Thank you for your feedback. We are pleased you enjoyed your holiday and found the property clean and well equipped. If guests have any queries regarding our property during their stay, we urge them to please phone us. We are always very happy to help. The fridge temperature is adjustable by pressing the button inside the fridge at the top. The green light with numbers above indicates the fridge temperature 2, 4 and 6 degrees Celsius (6 being the warmest). Thank you for bringing the kitchen window leak to our attention. We will have that investigated. We will also check the shower.
Many thanks for holidaying with us,
Best wishes,
Trystan & Julie
Property Owner
Reviewed by Shireen4.7★Aug 2023
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"Chy Lowenna is clean, comfortable and well presented."
It is stocked with all the essentials you need for your holiday. It’s in a great location just a short drive from lots of lovely little towns and beaches. We had a great stay there. The travel cot provided was great for my baby and she slept really well in it. The only thing that would improve it even more in my opinion would be the option of having a high chair too.
We are really glad you enjoyed your holiday and found the property clean and well equipped. We do have a high chair available on request as well as the cot. We have now asked our agent to include this in the property listing. Many thanks for bringing it to our attention.
Very best wishes.
Trystan & Julie.
Property Owner
Reviewed by Nguyet5.0★Aug 2023
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"Absolutely brilliant accommodation, if I could give it 10 stars I would."
Julie met us and showed us everything we needed, she was so lovely and welcoming, nothing was a problem. The bungalow was so comfortable and well equipped, beautifully clean a real home from home. Lovely quiet park but everyone seemed very friendly. Great dog walks just up the lane, always a lovely way to round our days off after exploring wonderful Cornwall.
Thank you for your feedback. Our priority is always to make sure our guests feel as though it is a home from home. So pleased you enjoyed your stay.
Best wishes,
Trystan and Julie.
Property Owner
Reviewed by Joanne5.0★Aug 2023
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"On arrival first opinion."
Spotlessly clean. Beds were comfortable. Everything you needed for the week was at hand.
Julie came and introduced herself. Had a lovely chat. She was at the end of a line if we needed her. Thank you for the flowers and cake lovely touch. Quite area. No internet but that was nice for us a week with no sitting watching our phones. Would recommend
We are glad you enjoyed the peaceful surroundings our holiday site provides. It is a great place to get away from the hustle and bustle of modern day life.
Best wishes,
Trystan and Julie.
Property Owner
Reviewed by J5.0★Jul 2023
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"Lovely quiet location."
Spacious accommodation and well equipped all round. Selection of games , music cds, kids dvds, kids books and kitchen had everything we needed.
We will book again
So glad you enjoyed your holiday.
Best wishes,
Trystan and Julie
Property Owner
Reviewed by Garry5.0★Jul 2023
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"From the outset, Julie and Trystan, our hosts, couldn’t have been better."
Helpful and very friendly. On arrival, we found Chy Lowenna to be spotlessly clean, really immaculate. Well furnished and with all of the equipment we needed for a comfortable stay. The beds were very comfortable indeed and the linen and towels, like the property itself, were super clean and fresh. The park is very quiet. We return regularly because of this. It’s in a beautiful spot in the middle of the countryside but with easy access to the coast and Liskeard for your shopping. There are some lovely walks around the lanes and of course we paid for our son to fish on the lake across the lane. The lake is very beautiful and peaceful. A lovely place to relax.
We could not fault Chy Lowenna or our hosts. Flowers and treats on arrival were a surprise and really made it even more special. Thank you so much again Julie and Trystan, we’ll be back!
Hi Alison,
Thank you for your kind words.
We always make sure our property is spotlessly clean for our guests and are always happy to help in any way we can.
So glad you enjoyed the property, peaceful surroundings and had a lovely holiday.
Hope to see you again in the future.
Very best wishes,
Trystan & Julie.
Property Owner
Reviewed by Alison5.0★Jul 2023
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"A wonderful stay."
The cottage is comfortable and homely. The site is very quiet except for the glorious ‘dawn
chorus’ every morning. Our host, Julie was very friendly and helpful. The cottage had everything we needed, it was very well maintained and warm. The beds were particularly comfortable, the shower electric so instant and hot. The setting is perfect for a peaceful stay. Just be aware that, with most of Cornwall it seems, there is no internet connection, and very little mobile phone coverage. I would recommend this cottage to “get away from it all”.
So pleased you enjoyed the peaceful surroundings and the cosy cottage feel.
Best wishes,
Trystan & Julie
Property Owner
Reviewed by Graham5.0★Apr 2023
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"We had a lovely time at Chy Lowenna."
It is a great spot for exploring Cornwall, and was spotlessly clean, comfortable and spacious. Julie was really helpful and friendly, and our dog loved the forest walk too. Just a lovely week, in a lovely cottage, in a lovely part of the world.
We are so pleased you enjoyed your week.
Best wishes,
Trystan & Julie
Property Owner
Reviewed by Jason5.0★Apr 2023
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"The property was great clean and well presented it was larger than we anticipated"
We are so pleased you and your family enjoyed your stay.
Many thanks,
Trystan & Julie
Property Owner
Reviewed by Andy5.0★Oct 2022
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"Trystan and Julie were perfect hosts, nothing was too much trouble."
The bungalow was extremely clean and comfortably catered for our party of 3 adults (one with mobility issues) and a 13 year old.
The location of the bungalow is ideal, based on a very small, quiet, but picturesque site. It is also ideally positioned to explore the area on the east coast (Looe, Polperro, Charlestown, Falmouth, Mevagissey etc), as well as the west coast (Padstow, Tintagel, Port Issac etc).
Perfect accommodation and location to enjoy the very best of this wonderful County.
Hi David and Family,
We are so pleased you enjoyed your two week holiday with us. And look forward to hopefully seeing you again in the future.
Very best wishes,
Trystan & Julie.
Property Owner
Reviewed by David5.0★Aug 2022
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"Our family (3 generations and a Staffie) enjoyed a lovely Easter week at Chy Lowenna."
The property, located on a well-established holiday park and owned by an experienced, helpful and friendly couple, was spotless on arrival. The bungalow did exactly what it said on the tin. It was a great base to explore Devon/Cornwall and it was a great place to relax at the end of the day. We would definitely return to this property, later this year (if available) or next year.
We are so glad you enjoyed your holiday and look forward to welcoming you back in the future.
Very best wishes,
Trystan & Julie Phillips
Property Owner
Reviewed by Alan5.0★Apr 2022
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"Wonderful stay again."
Cottage extremely clean and comfortable. Lovely area which is clean and quiet. Our second stay here and will definitely be back. Many thanks to Jackie, who works hard to ensure the cottage is so cosy and clean.
We are so glad you enjoyed your second holiday at 'Chy Lowenna' and we look forward to welcoming you back for a third stay. Best wishes, Trystan & Julie Phillips (owners)
Property Owner
Reviewed by Lesley5.0★Jul 2021
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"We did not expect wifi as I emailed in advance about its availability and was told 'no'."
However, we did expect a G3 signal. Also, the brochure in the actual cottage explained how we could connect to wifi and got our hopes up: but then that information proved to be inaccurate and applicable only to certain cottages on the site (so the brochure should really not be placed in this particular cottage). This was a last-minute booking because the previous booking, made via Tripadvisor (who, by the way, I won't be using again as they provided misleading information) fell through as it transpired we were not allowed to bring our dog. This one was advertised as dog-friendly and that was very good, with many other dog owners and a nearby wood for walking the dog. It would be useful to have an enclosed garden so that the back-door could be kept open for air circulation and so that the dog can run about outside without a leash. I was also a bit worried about the cottage having fitted wall-to-wall carpet as a dog can get muddy. However, the carpet is quite heavy-duty so it was OK but I would prefer a washable floor. The experience was a bit like travelling back in time to the 1970s; the architecture seemed 1970s (possibly 1950s?) with the quaint pound-coin electricity meeting providing extra period flavour. I guess back then it was also considered fine to have one bathroom shared between six people; today's expectations are a bit higher but we knew this when we booked. Due to covid, the games and DVDs were removed (although an email a week before travel told us there would be games and DVDs - it would be a good idea not to include that in the email) and the Village Inn was closed (a pity!).
3G Mobile Signal: We are sorry you had poor phone reception. Unfortunately, we have no control over the positioning of mobile phone masts in Cornwall.
Wifi: Apologies for the lack of Wi-Fi. Yes, there has been an issue on site with Wi-Fi because the site owners are upgrading. However the info in the property did state that Wi-Fi was not guaranteed. We do say ‘No Wifi’ on our property info with Sykes which as you say, you were aware of.
Enclosed gardens: It is an open plan site and as such unfortunately enclosed gardens are not permitted. But as you stated there are lovely rural walks and Rosecraddoc Woods adjacent to the site where dogs can be exercised freely.
Wall to wall carpets: As you stated, the carpet is extremely heavy duty and more than adequate to cope with dirty dog paws In our experience, dog owners are very responsible and wipe any dirt from their dogs before entering the property. We have had no problems with dog owners during our 6 year ownership of the property. You, as a dog owner were also extremely respectful of the property. Thank you for that.
One Bathroom: As you said, you realised the property had only one bathroom before booking as it is clearly stated on the property info with Sykes. In your particular case there were only three people So one bathroom was probably not an issue anyway.
Non-essential items such as cushions, blankets, Games and DVDs were removed as advised by our agent for our guest’s safety due to the possibility of Covid transmission.
Interior architecture: Our property is advertised as a ‘Cosy Cornish Cottage’. All rooms are clearly visible on Sykes Website prior to booking. We are sorry you found it to be old fashioned and not to your liking. I can only suggest you take more time to study the interior décor before booking your next holiday property.
The ‘quaint pound-coin meter’ exists because not all of our guests have electricity included in the price. You were sensible and booked through Sykes Cottages which includes your electricity.
Thank you for holidaying in our property and for rating it 100% for cleanliness. Cleanliness is very important to us, especially at this time. Our main priority is to keep our guests safe.
Best wishes,
Trystan and Julie Phillips (owners)
Property Owner
Reviewed by Nina3.8★Jul 2021
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"Lovely bungalow."
Well equipped. Friendly helpful owner. May well return.
Reviewed by Alan5.0★Oct 2020
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"We didnt pay for wifi as we were advised it was a little unreliable."
£9 for the week is a bit expensive.
Reviewed by John4.7★Sep 2020
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"Very quiet and peaceful just what we needed"
Reviewed by Robert5.0★Aug 2020
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"We had a great holiday weather excellent location good bungalow very clean everything we needed"
Reviewed by Linda5.0★Sep 2019
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"This is a cosy little home from home in a beautiful setting, close to some of the most breathtaking countryside and coastline in the UK."
We found it to be cleaned and maintained to a high standard and would have no hesitation in staying here again if the opportunity arose.
Reviewed by Fred5.0★Sep 2019
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"The property was fantastic and on arrival there were flowers and a welcome card from the owners who also provided a information pack showing attractions and amenities local to the area which we thought was a lovely touch."
The holiday park was extremely well maintained and quiet. The pub / restaurant on site provided excellent food and were very welcoming .
Reviewed by Simon5.0★Aug 2019
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"On our arrival the owner left us welcome gifts which was such a lovely gesture ."
The location of Rosecraddoc holiday village is beautiful and so peaceful.
A family member who lives in Penzance came to see us and wanted to stay a couple of days , and one lady went out of her way to her way to sort a cottage out for her which was very kind of her.
All in all we had a lovely holiday and a very big thank you.
Reviewed by Michele5.0★Apr 2019
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"Perfect base for us to see Cornwall."
Very dog friendly. Lovely woods nearby to walk the dog. Pub/restaurant served lovely food. Very friendly staff. I would definitely recommend we had a great time.
Reviewed by Chris5.0★May 2018
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"Loved the cottage."
Lovely area. Great for cycling and walking.
Reviewed by Stacie4.7★May 2017
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"Lovely holiday home, well stocked."
Great position for exploring Cornwall.
Owners helpful and quiet site
Reviewed by Kirsty5.0★Aug 2016
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"It was a home which was very cosy clean."
My little girls loved their own bedroom.
Reviewed by John4.6★Aug 2016
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