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"Nice holiday apart from the weather, but cant be helped, palce nice and clean ..."
Nice holiday apart from the weather, but cant be helped, palce nice and clean everthing in the place was to hand, no comlpaints
Reviewed by Nicholas4.4★Jun 2024
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"The property was clean and tidy, the kitchen was well equipped and everything ..."
The property was clean and tidy, the kitchen was well equipped and everything worked, the bathroom was well fitted out the walk in shower is a nice touch and worked well, the lounge was comfortable a good TV plenty of channels to choose from all in all a comfortable place to stay the area is very quiet which was a perfect location for me, there was a pint of milk in the fridge on arrival 10/10
Reviewed by Michael5.0★May 2024
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"The house is smelly and far from clean."
The kitchen is a disgrace. We wanted a house with a bath, for we do not have one at home, but the bathroom was (very nicely) redone and had now only a shower.
The wifi was terrible, we could hardly keep in touch with our loved ones.
There is no place to sit outside, there is no sun around the house and only two small, uncomfortable chairs.
Thank you very much for your feedback and for your lovely comments about our bathroom, we have also passed along this feedback to the housekeepers regarding the kitchen. We can only apologise for the wi-fi however we did provide a solution towards this as soon as the issue was presented to us. Unfortunately, the sun is out of our control but we hope this hasn't hindered your experience in our property. Thanks
Property Owner
Reviewed by Diana2.5★May 2024
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"Lovely cottage right by the river."
Well equipped kitchen. All clean and tidy. Beds were comfortable. Plenty of jigsaws, puzzles, dvd's etc. Only bugbear was connecting to the WiFi. We had to ring up to get a code. We were given a list of seven to try. None of them worked. On second time of trying we had three to try. They didn't work. On our second day we had a further two to try and were successful with one of them. We would certainly stay here again and definitely recommend it to others.
Reviewed by Susan4.7★Apr 2024
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"Home from home."
No1 The Heathers had everything we needed for our stay.
Will definitely recommend to friends and family and if in the area, stay there ourselves again.
Reviewed by Karen5.0★Oct 2023
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"The above property was very comfortable and clean with all the amenities you needed, the kitchen in particular."
Sitting outside having breakfast next to the stream was a bonus. The only downside was the photos were dated as they showed a bath and not a shower, not many places have baths.
Reviewed by Helen4.7★Sep 2023
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"The windowsills outside were really dirty, the vacuum smelt really really bad and we left it cleaner than we found it."
There was no bath as in the advertisement and the towels were very sparse. The DVD player also didn’t work
Reviewed by Simon3.1★Jul 2023
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"Disappointed there was no bath."
Had to remove all scented pots because of allergies but apart from that everything was excellent
Reviewed by Robert4.4★Jun 2023
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"Had a wonderful time."
The site was clean and very quiet. The bungalow was beautiful, just what we needed. We will be booking again thank you.
Reviewed by Jo5.0★Jun 2023
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"We really enjoyed our stay at The Heathers."
The accommodation is comfortable and very homely, also very light inside. The bathroom has been updated and now has a walk in shower and is decorated very nicely. The kitchen is very well equipped. With regards to the bedrooms they are a good size and again comfortable. Rosecraddoc is very well situated to enable you to visit other places in Cornwall. We visited Looe a few times (my family live there), Falmouth and Bude. For food shopping Morrisons in Liskeard is very near and also Aldi. For Cornish pasties we would recommend Barnecutts in Liskeard. We would definitely stay at the accommodation again. Thank-you.
Reviewed by Denise4.7★Aug 2022
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"Had a problem getting there, were given incorrect postcode, no “The Heathers”house sign visible only number."
On arrival, cleanliness was questionable. Internet very expensive at £4.99 an hour. There is a de-humidifier that had to be emptied 2-3 times daily. Crockery very mismatched, some cutlery had food residue, so had to wash everything before use. Dog walking area was very small. Could not open windows b cause of overgrown bushes and brambles.
Reviewed by Mr&mrs2.5★Sep 2021
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"Fantastic little cottage it felt so homely."
The owners Denise & Barry had thought of every thing that you may need.
Lonely river running past the cottage and the beds were so comfortable.
Great location for days out too!
Only one thing that was disappointing and not anything to do with Denise and Barry, was that it wasn’t advertised that the Village inn on site would be closed again this year, although this would not of made a difference to our choice or stay I feel it should be advertised on the Sykes site.
Thank you to Denise and Barry for a wonderful stay
Reviewed by Denise4.7★Jul 2021
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"Only complaint was that there was no Wifi connection a d when we tried to ring you your mobile was said to be an unused number and despite ringing your landline several times we never got an answer Our son is an actor and during his holiday had to do a lot of work He had to buy a lot of Wifi connection."
Apart from this everything was fine
Thank you for your feedback, due to the location of the property it can be problematic regarding the Wifi as property is in a valley.
Property Owner
Reviewed by Eileen4.1★Jul 2020
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"The dog walking area was not very big and very boggy, mainly because of the weather, but there is nowhere for them to run off lead."
Otherwise everything else was lovely and we enjoyed our stay thank you very much.
Reviewed by Sheila4.7★Nov 2019
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"Great cottage after six and a half hours of driving with the wife and two dogs it was great to get in and just relax."
Everything you needed for you holiday except your food and drink was in the cottage.
Great location to take the dogs for a walk on the Moors every day just had to dodge the animals.
Would go again.
Reviewed by Leslie5.0★Aug 2019
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"Cleanliness left a lot to be desired, bulbs needing replacing, toilet set needed sorting."
The place smelled damp and musky.
Thank you for your feedback.
The owner is disappointed to hear you were unhappy with cleanliness levels, this could have been addressed during your stay to make your time there more enjoyable had you let either us or them know.
The toilet seat has been replaced twice this year, it does sometimes come loose with usage but only requires tightening, the bathroom is being renovated later this year.
All the bulbs were checked on changeover unfortunately they can go at any time but the owner would have been happy to change them during your stay had they been made aware of it.
With reference to the damp smell, this is not something that previous guests have reported to the owner. Thank you for bringing it to their attention, they will investigate this further on their next visit.
Property Owner
Reviewed by Barry1.3★Aug 2019
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"Beautiful remote place, after a busy day visiting attraction which was full of tourists."
The lodge is better equipped than I expected and it was welcoming and comfy.
The environment and scene was beautiful. I loved the stream behind the lodge with lots of plants and trees along the bank. The sound of the stream was very relaxing, the air fresh and clean.
The lodge would just need some hooks on bathroom and bedroom doors.
I highly recommend this place and I would definitely go back again.
Reviewed by Hajnalka4.7★Aug 2019
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"Lovely clean cottage well supplied with items."
Needed clearer instructions on using some things. eg. Electric fire (which we didn’t need to use )
Also mobile no was unattainable
Telephone no was not answered
We just wanted to query something fortunately nothing important
I’m just mentioning the above in case owners were needed urgently.
Reviewed by Joan4.1★Jul 2019
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"Lovely comfortable little holiday bungalow in a very quiet park."
WiFi is a bit off and on but that’s how it is there., not the owners fault.
Everything else is good, plenty of china and cutlery etc. The only thing that could be changed would be duvets, they are winter ones and far too warm for summer, but beds comfortable. Would visit again as not far from Looe and Polperro.
Reviewed by Sue4.7★Jul 2019
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"Overall the cottage was clean but in need of some maintenance work."
The blind in the bedroom was broken, so had to resort to hanging a blanket up as a curtain. the loo seat was broken and the hook on the bathroom door broken too. It was chilly at night, couldn't find any instructions to put some heating on. A washing machine is also needed particularly if on holiday 2 weeks.
Many thanks for your feedback, the blind is now going to be replaced completely for curtains, the toilet seat has also been fixed, going forward I will ensure instructions will be left for future guests.
Property Owner
Reviewed by Angela3.8★Sep 2018
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"This is supposed to be a dog friendly site but no dog waste bins supplied."
Reviewed by Denise3.8★Sep 2018
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"The cottage was really welcoming, but the complex is not."
The pub only serves in the evening and is very expensive. There's nothing else to do. The complex really needs to have a clubhouse that you could have a coffee and something to eat during the day.
The cottage is only half an hour away from Looe and the Anthont Estate (well worth a visit).
Reviewed by Alison5.0★Aug 2018
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"There was a great level of disappointment during this holiday."
The perspective we had from your list of facilities was great until we got to the cottage and we realised there was hardly anything you mentioned. There was Wi-fi but it didn't let us connect, perhaps a guide on how to connect and a Voucher code could have been provided to us. The cottage was had very little hygiene. There were dust,dead bugs and insects everywhere and it had seemed as if the place hadn't been cleaned at all. In the master bedroom, the blinds were broken and furniture outside wasn't appropriate to sit on.
On the other hand, the scenery outside the cottage and the environment was beautiful and pleasing.
Reviewed by Kangasabai1.6★Jul 2018
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"One of the best places we have stayed lovely lodge beautiful location must be a well kept secret, and so well equipped it had everything you could need."
We wouldn't hesitate to recommend this lodge as a wonderful place to stay, relax and unwind.
Reviewed by Wendy5.0★Jul 2018
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"The location is quite remote, however a good base to go out and explore from."
For families looking for more to do on site I would not recommend it. For a quiet holiday it works well.
Reviewed by Terri3.8★Aug 2017
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"We had a lovely weekend, it was quiet and relaxing."
Reviewed by Emma5.0★May 2017
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