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"This site is absolutely lovely."
It is perfectly kept and the staff are really friendly and helpful. The little shop and the "field kitchen" give great value when they are open. We left a day early though. Partly because of expected bad weather and partly because I couldn't do another night on the mattress/pillow/far too low sofa. I did tell the owner when we were checking out and bless her she said that if I had told her about the mattress she would have changed it for me!!!
Reviewed by Sandy4.4★Sep 2024
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"Lovely holiday park, great location for the local area and plenty of parking."
I didn’t need to use the EV charger but it’s great knowing there’s one if we get stuck.
We tried the new food station too on three occasions and was impressed by the quality of the food.
Already booked to go back next year.
Reviewed by David4.7★Sep 2024
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"This was our third visit to Twelve Oaks Farm."
The location is excellent for getting around a vast area of Devon. The site is very well maintained and the staff are always helpful. We were grateful for the welcome pack.. a nice touch, the cakes were delicious. The lodge has plenty of storage and is in a nice position. We didn’t use the swimming pool although plenty of others did.
Reviewed by Marilyn4.4★Jun 2024
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"We really enjoyed our stay, the site was well run, clean and tidy."
The Lodge was just as good, well situated, and well spaced out.
Definitely a candidate for another visit.
Reviewed by Robert5.0★Jun 2024
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"The property is wonderful and the owners and staff are all very helpful, nice people which is just as well because Sykes’ customer service was appalling."
I booked this holiday last year but it never appeared in my bookings on my account. I contacted Sykes on their messaging service - and received an automated reply - on 7/2/24 and never heard another word until a week before our holiday. Thank goodness Clare at Twelve Oaks Farm was able to reassure us about our booking. Twelve Oaks 10/10, Sykes 0/10. I’ve used Sykes for years and, in fact, have another cottage booked for September but I doubt that I will use them again after that. Total lack of customer care
Reviewed by Barry5.0★May 2024
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"Excellent lodge, well equipped."
We had a problem with one of the showers but the on site wardens came and looked at it very quickly. Also fixed a couple of other minor problems. Could not ask for better service. Would book again without any reservations.
Very nice eggs from the on site chickens !
Fabulous pleased you enjoyed your stay and we appreciate your understanding we do always try our best.
Many thanks for your feedback.
Best regards,
All at Twelve Oaks.
Property Owner
Reviewed by John4.7★Feb 2024
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"Friendly site."
Good facilities. Perfect location for exploring Devon, coast and moors both a short drive. Hope to return. Especially loved the welcome pack including some reallly lovely home made cakes.
Reviewed by Nancy5.0★Sep 2023
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"Lovely lodge in an excellent location and good facilities."
Very helpful and friendly staff. The settee could do with being replaced - very tired. We had a lovely stay would certainly return.
Reviewed by Rosemary4.7★Aug 2023
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"A very nice lodge, shame about the weather."
Reviewed by John5.0★Jul 2023
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"Lodge was lovely and very clean, site was nice and grounds well maintained, staff were friendly on arrival and departure, shop could do with being bigger and holding more fresh stock, great stay."
Reviewed by Wendy5.0★Jul 2023
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"We were blown away as soon as we saw Birch Lodge then we went inside."
Wow, it was even better than the photos on Sykes Cottages website. An extremely spacious and beautiful lodge with brilliant facilities. Breathtaking views and situated on a beautiful and amenable Twelve Oaks Farm Caravan Park. Visited surroundings areas all within 25 minutes all so beautiful and Trago Mills gardens were amazing .
I’m mobility impaired and found the steps onto the decking too high so the Twelve Oaks supplied extra paving slabs to add height . They also lent me a shower mat on request. Couldn’t have been more helpful. We’ve booked again for next year but with a lodge with a ramp. We would recommend Birch Lodge to able bodied people as it’s stunning and spacious with outstanding views.
Thank you for your lovely review we do our best and great to hear it's appreciated hope all goes well and you will be running up that ramp next year.
Warm regards,
All at Twelve Oaks.
Property Owner
Reviewed by Monica5.0★May 2023
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"Great welcome pack including tea, coffee, milk, dog treats & poo bags."
The most devine chocolate cup cakes.
Reviewed by Jane4.4★May 2023
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"Lovely property with good access to all areas."
Lodge itself was quiet and comfortable with everything in good condition and clean. Slept well on the comfy beds. The only issue we had was that we feel the master bedroom could have some blinds in the window as the lodge next door looks directly into the room. There are curtains but you don’t want to have to keep these closed all the time. Would return and thanks for the welcome pack.
Thank you for your feedback and we are pleased to hear that you enjoyed staying at the property.
Property Owner
Reviewed by Tina5.0★May 2023
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"Great wecoming pack milk, eggs ,dog treats poo bags ,tea andcoffee."
One small issue was something banging inside thecookerhood when its windy
Thank you for your feed back I can only think the noise in cooker hood is flap to stop birds sorry it was annoying for you.
Best regards,
Clare.
Property Owner
Reviewed by Robert4.7★Mar 2023
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"Excellent all round"
Thank you very much.
Best regards,
Clare.
Property Owner
Reviewed by Chris5.0★Oct 2022
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"Excellent property, very clean and well equipped."
Would highly recommend.
Reviewed by Patricia5.0★Sep 2022
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"Twelves Oak is beautiful place."
The camp site and facilities was spotless at all times, including a swimming pool and play park for the children
We stayed in the Birch Lodge WOW, very modern and contemporary Lodge with everything you need, we looked over beautiful countryside.
If you want a quiet and tranquil place to
stay either by motor homes, camping or stay in the Lodges this is the place to stay
We will definitely go back
Thank you for a great week away
Thank you for a lovely review pleased your stay with us was restful we look forward to you returning again.
Kind regards,
All the Team at Twelve Oaks.
Property Owner
Reviewed by Karen5.0★Jul 2022
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"Excellent lodge."
Very clean and had everything you need. Centrally located.
Lovely special touch on arrival, fresh milk, eggs and some cup cakes, along with treats for the dog and some poo bags.
We had a very enjoyable week and will definitely be going back.
Thank you so much for your kind comments very pleased you enjoyed your holiday.
Kind regards,
All at Twelve Oaks
Property Owner
Reviewed by Toni5.0★Jun 2022
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"An excellent property set in a friendly environment"
Reviewed by Richard5.0★Mar 2022
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"Seven Oaks is a fantastic place to stay, it has all you need and more."
A quite place to rest, also close to all facilities, Restaurants, City center, shopping, Golf courses/driving and quite a few historic and tourist places to visit. Most of all the host at Seven Oaks was very cooperative and supportive at all times, ready to help.
Reviewed by Francis5.0★Jan 2022
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"We'll equipped, clean, modern, well appointed, everything you need ."
We wouldn't hesitate to recommend it.
Reviewed by Derek4.7★Jan 2022
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"The property was beautiful and cozy, actually much larger than it looks in the pictures."
Spotlessly clean. We booked in for Christmas and the owners had put a nice big Christmas tree and decor in the lodge which made us feel very homely. The kitchen was fully equipped for making a wide spread of Christmas meal. The fresh eggs, milk, dog biscuits was a lovely gesture by the owners. We reached the property outside the office hours, but the owner was very approachable and friendly and helped us in finding the property and keys. It was mostly raining during our stay so couldn't enjoy the views outside but on the day we left, sun finally came out and we saw the beautiful mountains and panoramic scenery from the deck. I wish we could extend our stay further, but we are definitely going to book this property again in future.
Reviewed by Shuchi4.7★Dec 2021
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"Beautiful accomation and area."
Loved every minute
Reviewed by Ian5.0★Nov 2021
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"Excellent location for exploring beautiful Devon."
Friendly staff and nice site, would return. PS the fact we could take our dog into such a nice property was a real bonus!
Reviewed by Taylor4.7★Jul 2021
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"The chalet & area around was well maintained & spotless."
The owners & staff were very approachable & helpful.
We enjoyed a wonderful week with our Granddaughter, who was equally impressed..
Reviewed by Caroline5.0★May 2021
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"Birch lodge was great and exceeded expectations."
Really nice decking area that was fully enclosed allowing for us to enjoy it with the dog. The views over the hills were beautiful. The whole lodge was really well furnished and we couldn’t have been more impressed. The little extras like the fresh eggs from the farm and homemade cake were special touches. Staff are friendly and helpful. The vibe on the site in general was nice and welcoming. We were only there for the weekend but could happily have spent much longer. As well as being on a great site for facilities it’s also a great base for exploring the wider area.
Reviewed by Joseph5.0★May 2021
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"The mattresses were not comfy had bad back rest of the week."
Need to be more firmer. Apart from that the lodge was lovely.
Reviewed by Jayne4.4★Sep 2020
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"Birch lodge was very comfortable."
Wonderful views very friendly site. The eggs,milk & cakes left for us on arrival we’re a lovely little touch. Would highly recommend
Reviewed by Linda5.0★Sep 2020
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"The staff on site we very friendly and welcoming and the lodge definitely met our expectations."
They even had dog biscuits , dog bowl and poo bags awaiting us at the lodge for our dog Beau.The field kitchen is brilliant . The 3 meals we had there were really good and such value for money.We will definitely be returning in the future.
Reviewed by Fiona5.0★Aug 2020
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"After a 300 mile drive down in the pouring rain and a long journey due to the bad weather we turned up at our holiday destination which was set on a working farm the site its self was lovely and clean and the staff were so friendly."
We got the key to Birch Lodge and opened the door and wow the lodge had the Xfactor it was clean it was modern it had every thing that you need for a wonderful relaxing break It had wifi /tv/washing /machine/dish washer /ironing board/iron etc etc you name it it had it . The wife and i have stayed at a few lodges but nothing to this one Birch lodge had it all and what a way to chill out and we did chill out it was just what the doctor ordered.On top of that we got there and there was a couple of cup cakes which were delicious tea coffe milk and half dozen free range eggs to greet us with .Never had that before .We were so impressed that we will be going back to Birch lodge next October and to top it all it is pet friendly and our little shih tzu also chilled out at home he plays and plays down at the lodge he slept and slept there again so did the wife and i and Devon its self is a lovely place to visit .The good thing about the lodge is also it has a big patio area with a barbie Q .We were so impressed that as i have said i will be going back again next October and i have booked one of Skyes lodges in Scotland for 14 days next May and cannot wait to get there .This is the first hoilday break we have had in a long time where we were sad that it had come to an end and i was going to book it for a further week but it was fully booked
Reviewed by David5.0★Oct 2019
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"The beds were very hard,slept ok."
Other than that the acomadation was perfect in every way. Would go again.
Reviewed by Ian4.7★Sep 2019
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"The lodge was 5 (maybe even 6) star luxury."
The views from the lodge were breaktaking.
Michael who was on duty when we arrived made us feel very welcome
Reviewed by Derek5.0★Aug 2019
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