12 Burgh Island Causeway

37 Customer Reviews

• "This is my second stay at 12 Burgh Island and, as before, it cannot be faulted."

  The apartment is spotlessly clean, incredibly well equipped and extremely comfortable. To rate it as 5* would be an understatement. Then, of course, there is the spectacular view! The milk and bottle of Prosecco were a lovely surprise. On this visit we had quite a lot of contact with the owner and he was delightful - so thoughtful and kind. I'm very sad our week is over!

  Reviewed by Helen5.0★Nov 2024

• "The Burgh Island cause way is spectacular Our only comments are : Numbered Car parking spaces bear no relation to the apartment location - so instructions explaining this would have been very helpful."

  We understood from the cafe staff car park spaces have been changed many times and nothing perfect has been achieved. It was fine once we knew. Noise from apartments does travel if guests are not mindful .. that said we only had a lot of noise from above on out last day Thank you

  Reviewed by Lesley5.0★Sep 2024

• "We had a lovely time at this spectacular apartment."

  The location and views from the balcony blew us away and the owners clearly care about the holiday experience of their guests; the apartment was well stocked and felt very homely. I would highly recommend the apartment to anyone looking for a memorable holiday in Devon.

  Reviewed by David5.0★Aug 2024

• "We had a lovely stay this year at Burgh Island."

  We stayed in another apartment last year and we rated this one much higher, hence booking again. The Dyson fans to keep us cool were much appreciated. All the kitchen equipment was very new. We just couldn’t fault it. The sauna was working this year which was great and the pool temp was more pleasant for the little ones. Thank you and see you next year

  Reviewed by Victoria5.0★Jul 2024

• "Almost perfect just would have liked 2 sun beds instead of 1."

  Other than that, we were really inpressed by how well the apartment was equipped, how lovely it all looked and how spacious it is. The gym and spa was great but it’s a shame it doesn’t open earlier. Thank you - we loved it

  Reviewed by Liz5.0★Jun 2024

• "Once again a very good good holiday in superb accomodation."

  We will be back next year if available.

  Reviewed by June3.8★May 2024

• "Another really enjoyable stay at a fantastic location"

  Reviewed by John5.0★May 2024

• "What a great apartment!"

  Wonderful view and everything you could need for a great holiday from the youngest family member to the oldest. The owners have thought of everything you could possibly need and then more. The whole apartment has a home from home feel, comfy beds too. Took a bit of a search to find the apartment info book (in one of the drawers) but it covered most things you would need to know, It would of been helpful to advise that there was no key for the patio doors, we were afraid to really push the handle down in case it was locked and we broke it, however they do not lock it and it is a hard push to open. We had a lovely stay and would love to come back.

  So glad that you enjoyed the apartment. The info book is usually out on the sideboard, apologies if someone tidied it away. There are instructions on the patio door regarding opening it, but we can add a note that no key is needed. Its never come up before, but we always try to respond to comments. Property Owner

  Reviewed by Janice4.4★Mar 2024

• "We have stayed in many cottages and apartments but this was by far the best equipped."

  Lovely position, we were lucky with the weather and certainly enjoyed sitting out on the balcony.

  Thank you, we enjoy guests enjoying it. The view is very special and I must admit I never get over the buzz of walking into the lounge. We are so glad that you liked it. Property Owner

  Reviewed by Frances5.0★Sep 2023

• "Beautiful property and perfect location for the beach."

  The views are incredible. The apartment is well equipped with everything you need and there’s a good pool and cafe downstairs serving good food.

  We are so pleased that you obviously enjoyed your visit, Bigbury on Sea is a special place. We always are blown away by stepping into the lounge with its almost unbelievable fairy tale view. We have just finished restoring the sauna after it was closed through covid. We look forward to welcoming you again. Property Owner

  Reviewed by Michelle4.7★Aug 2023

• "Apartment superb."

  Quality of furnishings brilliant. Views amazing. Only negative in the apartment was the patio door. Very, very stiff and heavy to open. Not sure if this can be sorted. Nothing to do with the apartment but the noise from outside doors banging disturbed us during the evenings and through the night. Can these doors be made to soft close?

  So glad that you enjoyed it. We are sorry that you found the patio door heavy, they are quite heavy because at some times of year they take a considerable beating by the elements. Also sand blown up from the beach only about 30ft away also gets in the tracks and we do our best to get it out frequently. The rear doors to the building are hopefully having a total makeover this winter/next spring. Property Owner

  Reviewed by Christine4.4★Jul 2023

• "Beautiful appt right on beach."

  Had great weather so made use of balcony and beach. Appt very comfortable and loved listening to the sea. only drawback not much within walking distance and because out of season (June) several restaurants not open Mon/Tue.

  We are pleased that you enjoyed yourselves. Out of season we drive over to Kingsbridge and Salcome. All pub/restaurants struggle with getting and keeping staff currently so reducing opening at times that they know are quiet helps them. Property Owner

  Reviewed by Teresa4.7★Jun 2023

• "Excellent apartment, third time we have stayed here."

  The apartment is comfortable, furnished & equipped to a very high standard, and as the for the location & view well stunning! The owner very quickly responded to a very small query we had with the TV, thank you Mr & Mrs Scott

  Reviewed by Angela4.4★May 2023

• "Very well equipped, clean, comfortable and spacious apartment with stunning views."

  The pool, gym and cafe are also very good and made our stay even more enjoyable. We would gladly return without hesitation. 10/10.

  Reviewed by Matthew5.0★Apr 2023

• "All very good."

  Have booked again.

  Reviewed by Stephen5.0★Apr 2023

• "Lovely spacious apartment, great location with fantastic views."

  Highly recommended.

  Reviewed by Chris5.0★Apr 2023

• "Fantastic Apartment, had everything we needed and more and such good quality, which we appreciated."

  It felt like we were staying in a home not a rental property. Excellent heating system, comfy beds and really appreciated the bottle of Prossecco. The Dishwasher and Washer/Dryer were a great addition, and we enjoyed the selection of DVD's and games provided. It was all the extra little touches that made the difference, an owner that truly cares about their guests. The only suggestion I have is that maybe some corner protectors for the edge of the double bed frame, as we got caught out a couple of times. Bathrooms were fresh and modern, walk in shower was a bonus for my elderly parents. The views are fantastic and having our meals looking out to the island was a treat. The one thing I am glad I did above all else was to have an online shopping order delivered on our arrival. I hadn't realised just how isolated we were, and although we did use the village shop a couple of miles away, the narrow road that leads in and out of Bigbury on sea is about five miles from the main road and then probably another seven miles to the nearest supermarket. We enjoyed the facilities at the Club next door, the pool was a little cool but ok once you got moving. The Sauna was not available during our stay, but the Gym was well equipped. The Cafe was small but clean and bright with a good menu, but closed at 5pm for most of our stay except the weekends. We had a very good meal there and it was freshly cooked and delicious and we enjoyed the ambience. All the staff we came across around the apartments were very friendly and helpful. We enjoyed a walk across to the island and a visit to the The Pilchard Inn, but that was very weather dependent and being the end of March, we did have rather a mix. All in all, we couldn't fault this apartment in any way and it rates as the very best place we have stayed in on a self catering basis.

  Thank you for your kind words, we love the apartment and enjoy sharing it. We were there the week before you! We are always entranced by the view as you first enter and can sit and watch all day!It's a very special place. The plan is to re-open the sauna but 2 years off in lockdown has taken its toll, so it needs work. We are not alone in this and Devon-time starts to operate. The Club is currently having a makeover and a new menu started on the 1st April. Property Owner

  Reviewed by Julie5.0★Mar 2023

• "A lively apartment with great facilities."

  Just a bit dusty and not as clean as could be but didn't stop our enjoying the holiday. Because of our age it was difficult for us sitting on the settees as no proper armchairs . Other than this we loved it.

  The apartment is deep cleaned at every changeover - ie the previous 4 weekends. We've never had this comment before and our housekeeping team are horrified. It's difficult to comment re armchairs, the apartment designs lend them to sofa/settees. The majority of BIC apartments have some form of these, we can only suggest looking at the photos of apartments to check furnishings before booking. We are glad that you enjoyed your stay, the Bigbury on Sea view is absolutely magical. Property Owner

  Reviewed by Bruce4.4★Mar 2023

• "Excellent property lovely location overlooking Burgh Island"

  Reviewed by Glenda5.0★Jan 2023

• "Fabulous week!"

  Amazing views and facilities plus furnished to a high standard for ultimate comfort. Thank you.

  We are so glad that you enjoyed yourselves. We love it there, the view as you walk in just takes the breath away, and we enjoy sharing. Property Owner

  Reviewed by Georgina5.0★Aug 2022

• "Fantastic flat in great location We stayed at number 12."

  Although expensive, the location is on the beach, overlooking Burgh island and is fantastic. The positives Lovely flat, with all amenities. Owner leaves a little bottle of milk and a bottle of bubbly. Dishwasher Washing machine 2 bathrooms 2 showers Secure in a gated development Owner easily contactable and very helpful The phone is available on a honesty scheme Both showers are strong, hot and really good Very nice beds, tastefully decorated Lovely beaches on your doorstep Lots of historic pubs nearby Outside shower in the complex to wash off after the beach Negatives The road to Bigbury is super narrow and can get very busy The biggest negative is the guy who works in the cafe. Roger maybe. Even though the person who'd book the swimming pool for the evening, as they only wanted to use the jacuzzi, said my sons could use the pool, but oh no, Roger kicked us out, quite rudely, clearly forgetting that we were guests, paying £2 grand a week and were on holiday!! The Internet and phone around the immediate area is virtually non existent. The Internet did go down in the flat for 2 days but this was down to a storm The flat has a leak meter, so at the time of our visit, it kept switching the water off every time we used the washing machine. Not a big issue as you can simply press a button to restart it All in all I would highly recommend this property. I think we will arrange a return visit. Just a shame about Mr. Miserable job's worth

  Reviewed by Richard4.1★Jul 2022

• "Amazing apartment our thanks to the owners, all the essentials available for us to use with great access to the beach and views of Burgh Island."

  Would highly recommend this apartment and we would love to come back here again. We had some delicious meals at The Causeway Club restaurant, so handy.

  Thankyou, we love the apartment and it takes our breath away every time we enter. We love sharing it with people. Very glad that you enjoyed the Club, the guys are doing a great job and continually improving. Property Owner

  Reviewed by Kamal5.0★Jun 2022

• "Had a fabulous time property 1st class."

  But patio door very stiff and 2 cracked mugs one leaked left in cupboard upside down and told cleaner about them. Sorry accidentally picked up plastic door stop will return when we go to number 2 next year. Could not wait to book another holiday which we have now done.

  Thank you for taking the time to complete your feedback. We are so glad that you enjoyed your stay at the property. Due to the location of the apartment the patio doors are thicker and heavier than standard patio doors. The doors are cleaned regularly to remove any sand from the runners and every 3 months the doors are dismantled to give them a complete clean. The cracked mugs have been replaced. The location is amazing and we hope that you have a lovely holiday when you return next year. Property Owner

  Reviewed by Ann5.0★May 2022

• "Beautiful place really high standards very comfy nice touches eg complimentary post cards and fridge magnets."

  On site bistro not yet completely up to usual speed re meals and drinks but getting there

  Glad that you enjoyed it. The on-site club is getting back on track, the new team is upgrading the menu weekly. They haven't had their feet under the table for long. We should have the bar license back soon. The whole management system had to change post-COVID. The old license was in the names of the previous stewards who left to run a pub. We are almost there! Thanks again. Property Owner

  Reviewed by Lorraine4.7★May 2022

• "Comfortable well equipped apartment, few niggles from last visit sorted."

  The view is exceptional, Pool & cafe staff friendly & helpful. All I can say is already booked for next year. Thank you

  We are really glad that you enjoyed your stay. Thanks for your support! Property Owner

  Reviewed by Angela5.0★Apr 2022

• "Apartment is beautiful and in a stunning location."

  Very comfortable stay. Loved every minute of our week there.

  We ares so glad that you enjoyed it. The view takes our breath away every time we go down. Property Owner

  Reviewed by Janice5.0★Mar 2022

• "The view & proximity to the beach is just the best."

  Beds comfortable, very Well equipped , clean apartment. Decent size parking space great. Loved the swimming pool, Liz was so nice very helpful. Just a couple of ‘issues’ the carpets in both bedrooms had many many marks on them as did the dining room chair seats. Plus the carpet into the double room had come out of the gripper and was fraying out. Disappointing when the apartment is expensive. Minor moan the dining room chairs are sooooo heavy. Hopefully the carpets will be cleaned during the Winter

  We are very glad that you enjoyed your stay. Liz and Howard have now taken a pub so a new team had to come in. Thanks for raising the issues, we were aware but its not easy to get carpets and fabrics cleaned/changed whilst the apartment is fully booked. Both were dealt with promptly as soon as we could get a 'gap'. the new fabric in the chairs is great, and a colour match for the futons. Property Owner

  Reviewed by Angela5.0★Sep 2021

• "A fantastic holiday home, perfect and comfortable for a family with young children and right on the beach."

  Has a pool on site booked via the cafe owners. Has a dedicated parking spot- we found it a tight of a tight squeeze so used a visitors’ space. Can’t recommend it highly enough for a relaxing stay.

  Reviewed by Nadia5.0★Jul 2021

• "It is very nice place sadley all the things did not work,we did ring the number for repairs but no came of rang."

  1/ down light out 2/ The towel heater would not work, think it may be the swith as the cover was off

  Thank you for providing your valuable feedback which we discussed with the owner of 12 Burgh Island who reports that the uplighter works fine, it is operated by a foot switch, the towel rails are permanently set at a good warm level with controls at the bottom had you desired them to be warmer. The housekeeper did try to return your call but did not hear back from you again. Despite the points raised we do hope you enjoyed your stay at Burgh Island. Property Owner

  Reviewed by Patricia4.7★Jun 2021

• "The instructions regarding the stripping of the bedding at the end of the week needs greater clarity."

  I believe we incorrectly stripped the mattress cover. the instruction need to state that the QUILTED mattress cover must be left on. By the way we were unable to locate a tin opener,which as eating out is somewhat difficult to arrange,is a useful implement to have. Regards G, Taylor

  Reviewed by Granville4.7★Oct 2020

• "Very enjoyable and extremely relaxing Fantastic position"

  Reviewed by John5.0★Sep 2020

• "Have spent many holidays in various apartments at Bigbury and they are all superb with great views ."

  It is the first time in this apartment , and we certainly enjoyed it , however the only big negative issue was on arrival we could not get into the property , there were no front door keys left in the key safe . There is no signal for the mobile phone in Bigbury so struggled to contact owner , eventually contacted the caretaker from the cafe , who came out promptly to provide the keys . This forgetful issue by someone ruined the first evening of our holiday. However having said this the remainder of the holiday in the apartment was very comfortable and enjoyable .

  Reviewed by David4.7★Sep 2020

• "We had a lovely holiday."

  Whilst the pool etc was still all shut we were just so happy to be able to go on holiday given the circumstances. We had a great break and loved the apartment. Thank you!!

  Reviewed by Rachel4.7★Aug 2020

• "Beautiful apartment overlooking sea."

  Reviewed by Pamela4.4★Aug 2019

• "Fantastic place with a great view."

  Felt just like being at home, really welcoming.

  Reviewed by Jeff5.0★Aug 2019

• "We've stayed at Burgh Island Causeway before and again had a great seaside holiday."

  The apartment is spacious and comfortable and of course has fantastic views. We enjoyed early morning dips in the sea, lazy afternoons on the beach, beautiful sunsets and great evening meals at the 14th century Pilchard Inn. I'm sure we'll be back.

  Reviewed by Elizabeth5.0★Jul 2019

• "The instructions from entry into the property were very comprehensive, however, to open the gate to the car park requires a code, which you supply but there are TWO keypads one of which doesn't work and caused a bit of confusion."

  It is the keypad on the right hand side that works. Thanks

  Reviewed by Erica5.0★Jun 2019

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