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"Third visit ,fab cottage,great location,cosy and comfortable."
Fully stocked with everything you could possibly need .
Reviewed by Alison5.0★Oct 2024
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"THE COTTAGE WAS VERY COMFORTABLE AND CLEAN."
SHOWER OVER THE BATH IN BEDROOM WAS A BIT AWKARD BECAUSE OF SHOWER CURTAIN BLOWING WHEN WE PUT EXTRACTOR FAN ON BUT WE MANAGED OK.PLENTY OF HOT WATER.PLENTY OF KITCHEN EQUIPMENT.TV WAS A BIT COMPLECATED TO GET CHANNELS BUT WORKED IT OUT IN THE END.WE COULDNT LET OUR SMALL DOG OUT INTO THE GARDEN AS SHE COULD GET OVER INTO THE NEXT DOOR SO WOULD BE GOOD TO HAVE SOMETHING TO STOP DOGS.BUT APART FROM THOSE LITTLE THINGS WE HAD A LOVELY TIME AND WOULD RECOMMEND AND COME BACK AGAIN.
Reviewed by Christine5.0★Oct 2024
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"On arrival we found the Chalet was presented in a pleasant manner."
On using the kitchen we found it to be very claustraphobic with a counter top freezer with a micro wave oven sitting on the top taking up a third of the already limited work space. On sitting down on the sofa we found dirty used tissues that had been stuffed down the side cushions. On unpacking our supplies we found that all the cupboards were full of equipment and seemed to be stocked for 8 to 10 people. The fridge did not have a bulb which made it awkward to see inside. The TV service kept switching off every so often. On going upstairs we found there was no rail on the right side, ( being 75 and 72 we found this a little worrying as to safety. We found dirty tissues ( which we have left ) under the head end of the bed. We could not open the shylight and it was very dirty. Whilst reading the welcome book it stated that NO VISITORS WERE ALLOWED. What we could not work out was why there was enough cutlery and glasses and crockery for 12 people. Having no dishwasher the used crockery etc had to be washed up .when used.. We have holidayed at Fernhill since 1990 ish and have stayed in different Chalets. The site seems to now be occupied by owners and is not in the best upkeep that it could be. Lyme Bay staff were again outstanding. There to help in all cases 10 out of 10. We have photos of all our concerns, we would stay at Fernhill again but not at No 44.
Reviewed by Trevor2.5★Oct 2024
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"We stayed here for 4 nights, 2 adults and 2 kids (8 & 6) and our dog."
It's a lovely little cottage and was so clean and we were treated with a lovely welcome pack with tea coffee and biscuits etc which was such a nice touch. The kitchen has everything we needed including washing up liquid/ cleaning sprays etc.
The bedrooms were very clean and comfortable with plenty of wardrobe/drawer space to store clothes etc.
The only 2 things i would say that i would change about this property was, the living room only had one 2 seater sofa and 2 single wooden chairs, unlike the photos which show two 2 seater sofas and 2 wooden chairs. For a family of 4 we didn't feel one small 2 seater sofa was enough, especially as my husband is over 6 foot and took up practically the whole sofa. I'd probably swap the 2 wooden chairs for another 2 seater sofa to make it a bit more cosy.
The second thing is that the listing states that the property had an 'enclosed garden'. Which it does have, but the fence at the top of the garden is only about 15cm tall, so when letting my dog out in the garden for the first time, I was quite surprised to look up and see him looking at me excitedly from the next door garden! Thankfully he has excellent recall so came straight back on command, but for anyone with young kids or dogs more than a few inches tall, there's not a lot to stop kids and dogs going over to the next door garden.
Overall we really enjoyed our stay here, and found the 5 minute drive to charmouth beach really handy, also a 5 minute drive to Lyme Regis bitg both of which had plenty of parking.
Reviewed by Julie4.4★Aug 2024
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"Lovely holiday home in a perfect location."
Loved our week there.
Happy to recommend to others.
Terry
Reviewed by Terry4.7★Jul 2024
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"Despite what the listing says, the hotel and pool did not seem to be operating."
Reviewed by Brian3.1★Jul 2024
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"One of the best holiday properties that we have stayed in."
Reviewed by Rosalind5.0★May 2024
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"The property was very nice and comfortable and we had an enjoyable week."
Plenty of places to visit in the locality and good weather, A couple of minor issues with the property - lights in the living room flickere d and we couldn;t use them. More instructions as to turning on hot water etc would have been useful but in general excellent and I would recommend.
Reviewed by Margaret4.7★Apr 2024
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"Left feedback in folder ,amazing value for money ,lovely space ,couldn't think of anything else the owner could provide ."
Welcome pack was a lovely thought x
Reviewed by Alison5.0★Oct 2023
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"The cottage was well equipped and situated in a lovely location on the out skirts of Charmouth."
A new shower was put in during our stay that works very well. This is the second stay for my wife and I this year at this property is very good value for money. I am grateful for all the useful information that you gave me, my wife, labrador and I look forward to using your services again in the near future.
Reviewed by Robert5.0★Sep 2023
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"So pleased we chose this cottage."
A great, quiet location. Spacious main bedroom, we loved having 2 bathrooms, easy parking. The owner seems very attentive.
Reviewed by Dianne4.4★Sep 2023
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"Nice, clean and comfortable place maintaining Sykes high standards."
Our only reservation is that we could have done with some handrails in the bath/shower for extra stability. My wife has Parkinson's and her stability is limited.
Reviewed by Mick4.1★Sep 2023
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"A lovely little holiday home in very peaceful location."
Clean and comfortable.
A washing machine would be a real added bonus and perhaps the garden could be made a little bit more secure but other than that it was great. A place we would consider returning to in the future. Easy access to the coast path for morning walks with the dog.
Reviewed by Philip4.4★Aug 2023
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"We left feedback in the feedback folder at the property."
Reviewed by Alison5.0★Aug 2023
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"The Cottages is well equipped and I cannot fault it, however I feel that visitors to the site should be fully informed about the private water supply."
I spoke to three owners who live on the site who informed me they all drink bottled water because of the variable quality, yet visitors are not given any information. You have a duty of care to all of your clients and you should confirm if the supply is safe to drink at all times and ensure that all visitors are fully informed that the water is safe to drink without the need to boil it. The criticism is not directed to the owner, but your selves.
The water is certified by the local council and Wessex Water to be completely safe and, as with all private water systems, tested regularly.
There had been some water quality problems in the past, but these were resolved a long time ago. During those problematic times, the house was removed from the letting market to ensure the safety of visitors.
Property Owner
Reviewed by Robert5.0★Jul 2023
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"Quiet location close to local roads to Lyme Regis and Charmouth, as well as major roads to further afield."
Useful having recycling bins on-site and having 2 bathrooms was very convenient. Parking close to the property appeared to be ‘first come first served’ but plenty of space a short walk towards the hotel. A good and comfortable base for touring the Jurassic Coast.
Reviewed by Stephen4.7★Sep 2022
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"We had a lovely stay at the cottage!"
It was an ideal location for exploring charmouth and Lyme regis and a really nice house. It was very clean, felt much bigger than it was, and worked really well for a couple with small baby.
Although we had a really good stay, there were a few things we wanted to mention that weren't ideal:
- the house was advertised as having internet, but we couldn't find anything to indicate there was internet.
- there were no oven gloves
- there was only one tea towel although we were there for a week
Other than that, it was great and one of the nicest places we've stayed.
Thanks for your constructive feedback. In June '23 I have had broadband and Wi-Fi installed. This has also allowed me to install BT Television via broadband,
giving quality access to many channels, including Netflix.
Property Owner
Reviewed by Edward4.4★Jul 2022
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"The house was well equipped and in a really nice location."
It was helpful that the Lyme Bay Holidays caretaker could come promptly to sort out the problem that we had with the taps.
It would have been much better if the cleaner or someone local could have turned on the immersion heater the day before we arrived or even the morning that day. It wasn't so nice to arrive to no hot water and then it was quite difficult to find the instructions and figure out how to turn on the switch in the cupboard. We had a 5 hour drive with lots of traffic, so were quite tired and just wanted a hot shower.
There seems to be some issue with the plumbing that the tap upstairs on the shower / bath jammed up, so we couldn't get anything out of the tap. And then when we used the hot water tap downstairs for washing up, the water came in fits and starts, suddenly spraying out and then stopping for a bit. This was fairly consistent through the 4 days we were there.
The downstairs shower was fine to use with enough pressure, once the immersion heater had been turned on over night for there to be enough water.
I think if there were some more clear instructions in the guest book about the hot water that would be better.
Overall we had a nice holiday, the terrace was nice, and the kitchen was well furnished. Thank you for hosting us.
(It is up to you how much of this you want to publish online, I don't mind)
Thank you for your feedback.
We have now replaced the old hot water tank with a pressurised system so the issues with water pressure have been resolved.
Property Owner
Reviewed by Naomi4.4★Jun 2022
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