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"Property is well situated in an ideal location for accessing Lyme Regis centre."
Enclosed outdoor space is perfect for a dog with lovely view over bay. The two-bed, two-bath set-up is good. Size of property as expected and suitable for our needs. However, the property is in need of a thorough deep clean and some urgent maintenance. Dingy, mildew smell downstairs, filthy oven, unclean kettle on arrival. Water leaked from upstairs bathroom into kitchen following a shower - apparently a recurring problem. Owner polite and willing to try to resolve leak during stay, but it was not convenient for him to do so while we were there. Prior to our stay, Sykes customer service was incredibly hard to access and frustrating, putting us off using them in the future.
Thank you for taking the time to pass on your feedback. We are really disappointed to hear your comments, especially as I met you at the property to attend to the small leak you mentioned. I’m sorry that this opportunity wasn’t taken to voice your grievance regarding cleanliness. Had you done so, this would have been addressed immediately if found necessary. Please rest assured the property undergoes full professional cleaning on changeover day, hence we couldn’t accommodate your demand for early arrival and late departure.
Kind regards, David and Penny
Property Owner
Reviewed by Sarah2.2★Apr 2025
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"Very clean, efficient heating, comfy bed."
I particularly liked the lounge area which is spacious, with picture windows looking out and across Lyme Bay. The patio area is spacious and gardens are well kept with some lovely flowers and shrubs. On evening of arrival the door handle fell off and I reported this next day to the letting agents who said they would get their maintenance team out. Subsequently I had a call to say that the property owners were responsible for maintenance and couldn't get to the property until after my stay. This made me feel a bit nervous over what might happen if there were any other problems. Luckily I was able to come and go through the conservatory - another bright space with good views. Overall I was happy here but the downside was the strong damp smell in the downstairs ensuite bathroom. A non stick frying pan would also have been appreciated. The parking space is useful and quite close to the property. It was a joy to stay in lovely Lyme Regis and I'm glad there are properties available for holiday makers.
We are very pleased that you enjoyed your stay using the access door through the conservatory but also sorry that there was an unfortunate issue with the other door handle which is now replaced. Rest assured the agent/owner is at hand to attend to any urgent problem.
We have checked the en-suite and cannot discern any dampness but will monitor this.
Property Owner
Reviewed by J4.4★Mar 2025
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"Well positioned apartment with good facilities."
Perfect for our short stay. Car park next door also has EV charging which was most convenient too.
There were no cleaning cloths/ washing up sponges provided which I think was an oversight as all other cleaning materials were available.
Reviewed by Gwynneth4.7★Dec 2024
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"We had a fabulous time at Bay View and hopefully will return in the future."
The layout suited us perfectly, it was as if we each had our own wing! The dog loved the garden and the proximity to lovely walks. The bonus was the parking space and the friendly landlord!
Reviewed by Wendy4.7★Oct 2024
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"Our stay was comfortable though if you are elderly you may have problems going up the paths."
...or if you have a member having trouble walking ...
Reviewed by Rowan3.8★Sep 2024
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"Really nice property, would come again."
Reviewed by Anthony4.7★Sep 2024
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"Great location and it’s good to have parking."
Lovely place clean comfy and has everything you need.
Reviewed by Jayne5.0★Aug 2024
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"We had a great stay."
The view is amazing from the flat. Being able to have a fire was a huge addition. However there is a musty smell in the living room and some of the apartment need an update. Not sure if we’ll stay here again.
As an owner, we aim and hope to please our valued guests and are glad you had a great stay. Some of the comments do present an unfair reflection of this recently refreshed and airy seaside apartment which is well in line with its QA grading and very reasonably priced. We are not aware of a musty smell which has never been mentioned by previous guests. Going forward we will monitor this.
Property Owner
Reviewed by Simon3.1★Apr 2024
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"We have had a lovely few days at Bay View."
It’s a good clean, comfortable base close to the seafront and shops. There is a steep hill to walk back to the flat. Most rooms have a sea view. The living room and conservatory are spacious, the kitchen was well equipped although the shelves in the oven didn’t fit so we’re unusable. The main bedroom is compact along with the en-suite and drawer space is lacking. The twin bedroom upstairs did have drawers as well as hanging space and there was a bigger sized bathroom. Having a parking space is a real bonus. The owner kindly left a cream tea for our arrival which was very thoughtful.
Reviewed by Caroline4.4★Oct 2023
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"Just come back from a lovely stay in Lyme Regis this property is in a great location with a parking space literally 5 mins walk and you are in the town."
When we arrived there was a delicious food hamper with bread butter jam cheese crackers eggs wine, milk this was such a lovely touch after travelling 7 hours was much appreciated. On the whole this house is comfortable my only feedback would be the ensuite could do with an upgrade and the beds would benefit from a new mattress and bedding.
Reviewed by Darren3.4★Aug 2023
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"Bay View is a really pleasant apartment; cosy but very light and airy!"
Things we loved: the views of the cliffs and bay (from the comfort of the sofa!), the garden (Bonnie the dog enjoyed it), the conservatory (great extra space), the parking spot and the close proximity to the town and seafront. Would definitely like to come back!
Reviewed by Karen4.7★Jul 2023
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"We enjoyed our stay and we could have breakfast outside almost every morning which were great."
For us the property served our purpose well as we were there to compete the worlds in Ok dinghy. Just a short walk down to the club.
If we were to wish for something it would be to add some shelfes in the cupboard in the master bedroom for clothes.
Thanks for a great stay!
Reviewed by Thomas5.0★Jun 2023
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"The property is lovely and I would definitely stay there again."
It has great views and a parking space next to the house - invaluable in Lyme. The property is accessed via a pathway and decking. There are notices all over the decking warning it can be slippery. Unfortunately my Dad did slip on the decking and was taken to hospital for a dislocated shoulder and a head injury. I think the listing should warn this property may not be suitable for elderly or less mobile people.
The owner is very sorry to hear about the accident, and trusts your Dad has made a full recovery. It's worth pointing out that alternative access is available to the apartment via a concrete path through one of the garden gates, thereby avoiding any decking. Overall, we feel that access to the apartment is suitable for all age groups and most mobility levels.
Property Owner
Reviewed by Susan4.4★Mar 2023
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"The property was clean and comfortable."
Unfortunately the heating was not working properly and we were cold in the evenings. The first night was undisturbed but then people moved into the flat above and we experienced an awful amount of noise. The property is marketed as a cottage and not a flat which heavily influenced my choice. I think you should be honest with people and manage expectations better.
Reviewed by Annette2.8★Oct 2022
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"The photos of the property are very misleading everything is much smaller!"
Both bathrooms have very limited space and facilities. There is no shelf in the downstairs bathroom no where to do make up etc. upstairs bathroom needs some TLC and could easily be upgraded. The whole property could be easily modernised and made more spacious. Location, and garden were excellent tho parking space is very tight.
Thank you for your comments. We are currently looking to install a shelf in the downstairs bathroom, and we appreciate the need for this. Both bathrooms do contain all the facilities that you would expect to find in a bathroom. i.e. wash basin, toilet, bath and/or shower. With regards to the parking space, this is of standard width, i.e. 2.5m, as found in most car parks.
Property Owner
Reviewed by Christine3.1★Oct 2022
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"Needs shelf in downstairs shower room as nowhere to put items
More mugs ,and cuttlery"
Reviewed by Peter4.1★Aug 2022
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"Great location and apartment everything was lovely maybe a few more cups plates cutlery etc so that you had enough when using the dishwasher."
Perfect weather.
Would definitely go back.
Reviewed by Jayne4.7★Aug 2022
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"Lovely apartment, good location and great value"
Reviewed by Chris5.0★Jun 2022
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