Trinity Cottage

30 Customer Reviews

• "Trinity cottage is ideally situated,a short walk from the centre of Christ church and the beautiful quayside and bandstand area."

  The cottage is well equipped with 2 sofas,the one opposite theTV reclines when you pull the little handles next to the sofa arms. This property is ideal for dogs,with its wooden effect floors and secure outside area.The free parking behind the property is another bonus.We stayed here in June aswell as October and we would certainly come back again!

  Reviewed by Sarah5.0★Oct 2024

• "Property was very clean and comfortable, parking facility very good, brilliantly situated in town with handy shops, M&S Food store nearby."

  The only downside was that we couldn’t switch the heating on when the weather was cool and the leather settees were not very comfortable. Only small things though and we really enjoyed our stay.

  Hi Cynthia , sorry you had an issue with the heating ,it does work well but we might need to display some instructions. Our numbers are in the house book and website , we encourage people to call with issues as most things can be sorted very quickly. The sofas are quality items, one is a recliner which becomes very comfortable and being leather are very easy to keep clean and hygienic. Kind regards ,Archie and Marella Property Owner

  Reviewed by Cynthia4.4★May 2024

• "Another lovely holiday here and looking forward to our next stay for 2 weeks in September."

  Very clean and well looked after property in excellent position to visit Christchurch.

  Thank you Susan , so pleased you enjoyed your stay, we look forward to welcoming you again in September. Kind regards , Archie and Marella. Property Owner

  Reviewed by Susan5.0★Apr 2024

• "Lovely well equipped cottage in a perfect location with the bonus of off road parking."

  Some may consider it a bit noisey at night due to the location, with the pub opposite but this did not bother us. Very dog friendly with fantastic river and beach walks, less than 10 mins drive away. Fantastic pubs, cafes and shops (M&S foodhall 2 min walk). Would definitely recommend.

  Thank you so much Joanna so pleased you enjoyed the cottage Kind regards marella and Archie Property Owner

  Reviewed by Joanna5.0★Mar 2024

• "Great location Great property and well equipped."

  Thank you Amy., we are very happy you enjoyed your stay . Regards, Archie Property Owner

  Reviewed by Amy5.0★Feb 2024

• "The house is in a perfect location within the town,from local historical landmarks to pubs and restaurants and within good distance for days out to a lot of museums."

  This was my second stay at the property and would happily stay again.the owners are lovely and made us us feel very welcome and the house is very comfortable with everything you need available.

  Thank you so much Nicholas for the feedback, we hope to welcome you again some time ,Archie. Property Owner

  Reviewed by Nicholas5.0★Oct 2023

• "Already booked again for next year, what more do I have to say!"

  Thank you Jayne , so happy you enjoyed your stay. Property Owner

  Reviewed by Jayne4.7★Oct 2023

• "Had a lovely week and have booked a further 2 holidays for next year."

  Parking is tight but we were used to it as the week went on. Electric charger nearby was very useful. Cottage was clean and kitchen utensils were ok. Would suggest adding a pair of scissors. Only annoying thing was the kitchen tap. If you switched the hot water on a little too much it wet your clothes. We look forward to our next visit in April.

  Reviewed by Susan3.8★Sep 2023

• "Had a lovely week here at this great cottage."

  It is in a good location and very close to all the shops, buses, restaurants and bars. We enjoyed lovely walks to Mudeford and Southbourne which both have great beaches. The accommodation was very comfortable, clean and well maintained and the kitchen was very well equipped. The beds were also very comfortable. Geoff

  Reviewed by Geoff5.0★Sep 2023

• "House is in a great location also comfy beds and nice decor."

  Unfortunately though bad point was cleanliness, glass hood flume and the cooker/oven were not clean, glass hood was thick with grease, floors were not washed, cobwebs everywhere, and we had to hoover dead leaves from inside front door. We come on holiday to relax not to clean what should have been clean. Corners cut where cleaning is concerned. If these points are hopefully heeded then the place would be perfect.

  Hello and please accept our apologies for this experience. We pay a professional cleaning company to do a thorough job after each and every letting and this type of feedback is highly disappointing. We will take this matter up with the company concerned immediately. I note that you posted the review on the day you checked in , our number is clearly displayed in the cottage and we ask guests to contact us with any issues. We would have been able to arrange an immediate return visit by our cleaning company. If the regular cleaner is ill or away such things can very occasionally happen , no excuse , but these things can happen. The key is that we can put them the right very quickly but if we are not contacted we do not have this chance to. I encourage guests to read a range of reviews , we receive numerous comments such as ‘spotlessly clean ‘ and ‘delightful’ very regularly and your experience is extremely rare.We take our responsibilities very seriously and feel badly let down and will ensure this type of comments never happens in the future. Property Owner

  Reviewed by Robert2.8★Sep 2023

• "Property was as stated in the brochure and comfortable."

  Very convenient for Christchurch High Street and buses to the surrounding area. We as a family had a great time and it was a bonus that the weather was kind to us. Also we found out that the middle weekend of our 2 week stay in August was Christchurch Carnival so we enjoyed that as well.

  Reviewed by Ian4.4★Aug 2023

• "We would like to thank the owners for providing such delightful property in a very convenient place."

  We all enjoyed our stay in christchurch. Angela Marriott

  Hello Angela and thank you for taking the time to provide feedback. We are delighted you enjoyed your stay at Trinity Cottage. Archie and Marella Property Owner

  Reviewed by Angela5.0★Jul 2023

• "What a wonderful cottage, it had everything we needed and more."

  The weather for our stay was beautiful so we could make use of the seating area outside in the early evening after a day out and the sun was perfectly positioned. The bed in the master bedroom was very comfortable and everything in the property was clean and well maintained. The area itself had everything we needed so we didn't venture far away. Beautiful walk along the harbour and river with lots of hidden history. We had a couple of questions during our stay and the host of the property was extremely helpful we honestly could not have asked for more and we will definitely be coming back here again.

  Thank you so much Catherine for choosing Trinity Cottage, we are delighted you enjoyed your stay. Property Owner

  Reviewed by Catherine5.0★Apr 2023

• "Our stay was lovely."

  We enjoyed walking to the quay. And catching the bus to Bournemouth. And looking round the stalls on market day. The only thing I would add to the property would be a cot so we didn't have to bring our travel cot and mattress.

  So pleased you enjoyed the cottage and Christchurch it is a lovey Area Sorry about the cot we don’t have much storage in the cottage We have a large shed in the garden for high chair and pushchair And spare dining chairs I will look in to getting a cot I just thought it may get damp And cold in the shed . Kind regards marella and archie Property Owner

  Reviewed by Laura5.0★Apr 2023

• "Really lovely cottage which was very clean and looked like it had been recently tastefully decorated."

  Fantastic location close to all the lovely restaurants and bars and more widely all the attractions of Christchurch and surrounding area. The only negative comment I’d make is that the bedrooms are set up to sleep 6 however we had 5 of us, our 3 kids are all adult-sized teenagers now and we found it a squash downstairs. There is really only space for 4 people downstairs - 4 round the table and only space for 4 on the sofas- someone had to sit on a plastic garden chair which obviously isn’t very comfy and it was a real tight squeeze, they were sat in the access way through to the kitchen so no one could come and go. It’s difficult to gauge size from the photos on the website. It’s perfect for a group of 4 I’d say.

  Hi Kathryn and thank you. We take on board your comments. We have had groups of five and even six before including little ones ,and this hasn’t been mentioned but we are sorry you felt a bit squeezed. We will look at providing spare chairs for such bookings , and there is also the option of the breakfast bar with the two comfy stools. Glad you enjoyed the fantastic location and the cottage in general. Property Owner

  Reviewed by Matthew4.1★Apr 2023

• "The prperty had all we needed for our stay."

  In an ideal spot for amenities and exploring the area. Everyone felt at home.

  Reviewed by Tracy4.7★Feb 2023

• "A very nice , well equipped cottage in a central location."

  Our stay was over Christmas and the owners went above and beyond with a Christmas tree and decorations, as well as a welcome bottle of fizz !

  Hi Malcolm, glad you enjoyed your stay , and it wouldn’t be Xmas without some bubbles! Many thanks Property Owner

  Reviewed by Malcolm4.7★Dec 2022

• "Everything was very clean, upstairs has clearly been decorated very recently."

  My only gripes are that the pressure on the shower was quite low and the dishwasher was noisy in operation. We will definitely book another visit.

  Hi Colin and thank you for the feedback. Dishwashers can of course be a little loud in open plan rooms , we tend to pop them on when going out. Sorry if the pressure on the shower seemed low, this has not been mentioned before but it is being checked as we speak. All the best Marella and Archie Property Owner

  Reviewed by Colin4.7★Oct 2022

• "Trinity cottage is equipped with everything you could possibly need."

  It's deceptively spacious and nicely decorated. The beds are really comfortable, and the property is spotlessly clean. It's ideally situated for shops, pubs, restaurants, and a short walk down to the harbour, where you can hire a boat for a trip down the river, or catch a ferry to local beaches. We had a great week here, and would definitely recommend it.❤

  Thank you very much Adrian. So happy that you enjoyed your stay. Kind regards Archie and Marella. Property Owner

  Reviewed by Adrian5.0★Sep 2022

• "A lovely little cottage in a great location."

  Perfect for visiting all the surrounding areas but just a stones throw from town which is super handy for supermarkets and restaurants. Comfortable beds too!

  Reviewed by Rachel4.4★Aug 2022

• "We had a lovely week at Trinity Cottage in Christchurch."

  The property was clean and comfortable and is perfectly positioned close to everything you could possibly need. Would definitely recommend. Would point out on the listed description though that the parking area is quite small and only really suitable for one family sized vehicle. Sean.

  Thank you Sean so pleased you enjoyed your stay at the cottage. Regarding the private parking area it is correctly described as a’tandem’ system ie two cars park one in front of the other. It is definitely possible , there is enough space , but larger vehicles are better as the vehicle at the front. Thank you Archie and Marella Property Owner

  Reviewed by Sean4.7★Jul 2022

• "Lovely, light, modern cottage with everything you need for a stay."

  Well positioned near all the town amenities, bars, restaurants and attractions. The parking for 2 cars is an additional bonus. The sheltered courtyard garden with seating was excellent on a hot day being safe and sheltered for our four legged friend.

  Thank you so much for your feedback and we are delighted you enjoyed your stay at Trinity Cottage. Hopefully we can welcome you again at some point in the future . Property Owner

  Reviewed by Karen5.0★Jul 2022

• "We had a great stay in Trinity Cottage."

  It was very centrally located for exploring the beautiful Christchurch and the private parking for 2 cars was extremely helpful in a busy town. The cottage was very well equipped, it had everything we needed for our holiday with two small children. We thoroughly enjoyed our stay.

  Thank you so much so pleased you enjoyed the cottage and Christchurch Kind regards Marella & archie Property Owner

  Reviewed by Kate4.4★Jul 2022

• "The property was nice and clean, nicely decorated & well equipped."

  The location was excellent and would definitely return in the future.

  Thank you so pleased you likes the cottage and yes it’s a great location hope to hear from you again Kind regards marella Property Owner

  Reviewed by Mark5.0★Jul 2022

• "The property was filthy on our arrival with only half the beds made."

  My wife spent the first night and morning cleaning the house to ensure it was hygienic enough for a baby. The bins hadn't been put out for weeks so we had no where to store the rubbish until bin day. The property is actually very good with a good location. The thing that let it down was the cleanliness and basic items missing. It would be great if you could put in an iron and ironing board. I wouldnt let with Sykes cottages if I were the owner, I found that most of the things that frustrated me were conversations with Sykes who didn't communicate with the owner or with the person letting. This then exacerbated the issues.

  Thank you for your feedback . As new business owners trying to provide the very highest standards for our guests ,your comments were very concerning and confusing, especially since the two previous guests described the property as ‘very clean’ and a ‘lovely clean property’. Our cleaning company had Covid related absences during this period, so despite completing a changeover clean ,it seems the normally very high standards may have slipped slightly, for which we apologised. My wife reacted to your complaint immediately. We conducted an extra clean and offered a further deep clean , which you rejected, preferring to deal with Sykes. We are aware of no basic items missing but have now added such items as hair dryer, iron and high chair. Despite it not being standard practice all beds will now be made up for all rentals. We have re-iterated the request for our guests to put the bins outside the gate on Tuesday evenings. We are pleased you were happy to accept our offer of a partial refund and regret that ,due to the popularity of the property, we were not able to accommodate your request to stay two further nights. Kind regards Property Owner

  Reviewed by James2.8★Jun 2022

• "Our stay at Trinity Cottage was great, it it perfectly located in town but also great access to surrounding villages and coastal towns."

  The cottage itself it very central to Christchurch, we had the windows open at and experienced no sleep disruption. The cottage was very clean and modern and the owner was extremely helpful also. We will not hesitate to rebook. Thanks for having us!

  Thank you so much glad you liked the cottage Kind regards marella Property Owner

  Reviewed by Libby5.0★Jun 2022

• "Lovely clean property."

  Kitchen well stocked with utensils etc. Comfy beds. Tried the shed key to access the barbecue but didn’t appear to be the correct key as could not unlock it. Would be happy to stay here again.

  Reviewed by Carole4.7★Jun 2022

• "Lovely little cottage in a great location"

  Reviewed by Matthew5.0★Jun 2022

• "We had a good time and enjoy the house and the village."

  Thank you!

  Reviewed by Lisette5.0★May 2022

• "The property has been recently refurbished."

  The walls have been painted. New carpets have been put in upstairs. The bathroom was clean and bright. The beds were very comfortable. The wifi was fast. The kitchen was well-equipped (and had lots of things that not all cottages have, e.g. cling film, foil, salt, pepper, plus plenty of cutlery and utensils). The property overlooks a public car park, so we did hear some noise in the car park on the weekend from people returning late at night to their cars. But this was a minor inconvenience given how well situated the property is for the high street in Christchurch and all of its shops and restaurants. We very much enjoyed our stay and would consider returning if we fancied being in the same part of the country again.

  Reviewed by Rob5.0★May 2022

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