The Penthouse

24 Customer Reviews

• "Enjoyed stay at Penthouse, it is light and spacious, the balconies fabulous, great view of the fireworks!"

  Bedding good quality but felt towels not penthouse quality, too small and crunchy. Well equipped kitchen although dishwasher left clean but loaded and had no salt or rinse aid in. Unable to work DVD and Wi Fi temperamental, we weren’t bothered but others may be. I think description should be more enlightening regarding access to property, again we weren’t unduly bothered but there is an awful lot of stairs to reach the penthouse, unpacking the car was hard work although grateful for the parking space. All in all a great few days away, the Penthouse was warm, comfortable and peaceful.

  Reviewed by Karen3.8★Nov 2024

• "We love the view of Lyme Bay from the Penthouse, which took us there for the third year in a row."

  We love the comfortable and spacious sitting room, the nice bathroom with shower, the 2 balconies, and the spacious and comfortable bedrooms. We have had another lovely and memorable holiday and love Lyme Regis. We were pleased that the landings and staircases had been painted and stair carpets cleaned; that has really improved the building. Room for improvement: we need and would wish for some storage space for our own food in the kitchen. There is a strong smell of smoke in the living room as if someone has been smoking in there. Suggest the carpet and soft furnishings need cleaning if that is the case

  Thankyou for your comments. we are really pleased that you have been back to stay at the Penthouse again. I will forward your comments on to house keeping regarding the smell of smoke thankyou for letting me know . kind regards Jez Stockwell Property Owner

  Reviewed by Johnathan4.1★Jul 2024

• "The Penthouse is absolutely perfect for two to four people - it has everything you need, enough space to spend a rainy day inside and nothing can beat the spectacular view of the Golden Cap from the southern balcony!"

  We enjoyed our stay immensely! The only tiny remark I have is that Lyme Bay Holidays please clarify in the booking confirmation / key collection notice, that the key safe for the Penthouse is located directly at the building, not at the agency offices like with other properties. That information would have saved my friends and I about an hour of trying to get the key out of the wrong safe, calling the help hotline and having to wait for assistance (after an 18h day driving), only for them to tell us that we were standing in front of the wrong key safes. I have booked other properties via Lyme Bay Holidays before, where the key safe was always at the office building, so I assumed the same for this property. I feel this could be made clearer in the key collection note shortly before the stay. Nevertheless, the long day driving and the late night arriving were forgotten once we got up the next morning to be welcomed by the marvellous view of Lyme Bay and the Golden Cap, so we will certainly be back :)

  Reviewed by Franziska5.0★Mar 2024

• "A bit tricky to find at first, the accommodation is very comfortable and the view is fantastic."

  A lovely goody bag to welcome us and we felt at ease in this lovely penthouse. Walking distance to the sea front and shops, plenty to explore nearby.

  Reviewed by Sandrine4.7★Mar 2024

• "Since my last visit to this property in Jan/ Feb 2023 it was great to find on this visit that the bathroom has been brought up to a far better standard that now matches the high standard of the rest of the Penthouse Really enjoyed my second stay at the Penthouse - great views & spacious light feel of the flat ."

  Lovely to be in such a quiet accommodation whilst being so close to the Cobb / beach plus also all the restaurants , shops etc

  Thankyou for visiting again . Pleased you enjoyed your stay . Kind regards Jez Stockwell Property Owner

  Reviewed by Andie5.0★Feb 2024

• "Wonderful apartment with fantastic views."

  Second time we have stayed that speaks for its self. Would happily rent again.

  Really pleased you enjoyed your stay at the penthouse and we look forward to you coming again. Kind regards Jez Stockwell Property Owner

  Reviewed by Ashley5.0★Jan 2024

• "The Penthouse is splendid."

  The views are spectacular and the location is convenient to all Lyme has to offer as well as the local bus. The cold weather prevented my use of the two decks, but they are amazing additions. I will return. Mary

  Thank you for your positive feedback. So pleased you enjoyed your stay . Kind regards Jez Stockwell Property Owner

  Reviewed by Mary5.0★Nov 2023

• "The Penthouse was a perfect stay for our family of 3 adults."

  Fantastic location with amazing views of the waves crashing over The Cobb. Everything we needed and perfectly clean and comfortable. We managed to get our large 4x4 in the parking space!! We loved the welcome pack, the only thing it lacked was some sugar sachets which we had forgotten to bring with us. Thanks for a brilliant stay we would definitely return

  Thankyou for staying with us and your positive comments. We look forward to seeing you again . Kind regards Jez Stockwell Property Owner

  Reviewed by Suzanne5.0★Nov 2023

• "This is a lovely apartment and the photos don’t do it justice."

  The parking space is a bit tight, but it’s great to have one and there are a lot of stairs, but you get the most amazing views. Everything we could wish for was provided including a lovely welcome hamper and milk in the fridge. Thank you!

  We really appreciate your comments and glad that you enjoyed your visit. The Penthouse really does have some of the best views over Lyme. Kind regards Jez Stockwell Property Owner

  Reviewed by Deborah5.0★Sep 2023

• "We enjoyed our week’s stay at The Penthouse in Lyme Regis very much."

  The apartment is modern, stylish and comfortable with great views from the balconies. There is a smallish allocated parking space but we managed to fit our Peugeot 3008 into it. There is no lift to the third floor so renters would want to have a reasonable level of fitness to access the apartment. The weather was mixed during our stay but between enjoying the ever changing skies and seas and watching Netflix on wet days it was a perfect break and a great base for exploring the coastline.

  thank you so much for your positive feedback. Glad you enjoyed your stay at the Penthouse. Kind regards Jez Stockwell Property Owner

  Reviewed by Mary5.0★Sep 2023

• "Fantastic flat and enjoyed the Welcome pack."

  Car parking could have been an issue. Fortunately Flat4 could park in Flat5 space, which was lucky.

  Thank you for your kind comments; we're pleased that you enjoyed your stay. The apartment does have an allocated parking space which is a real plus in central Lyme. Some of the apartments are residential but they all have allocated spaces. The Lyme Bay Team Property Owner

  Reviewed by David5.0★Jul 2023

• "Absolutely lovely property, well equiped."

  We could happily sit on the balcony overlooking the sea all day long. Definitely will be back. Thank you

  Thankyou for your feedback. Really pleased you had a nice time and enjoyed the Penthouse. Kind regards Jez Stockwell Property Owner

  Reviewed by Amy5.0★Jul 2023

• "Lots of space in the flat."

  The bathroom is so much better with the new walk in shower. The views are stunning and the balconies are lovely. There is a great feeling of space and light and it’s a good space to be in if the weather is poor.

  Thankyou for your comments. Really pleased you enjoyed your stay in the Penthouse. Kind regards Jez Stockwell. Property Owner

  Reviewed by Johnathan3.8★Jul 2023

• "5 Stars For The Penthouse Fantastic property with great views Stayed in the Penthouse a number of times before - will be looking forward to visiting again."

  So pleased you enjoyed your stay at the penthouse. We look forward to seeing you again. Kind regards Jez Stockwell Property Owner

  Reviewed by Simon5.0★Jun 2023

• "The panoramic views from the Penthouse were lovely."

  The furniture needs upgrading. The seating area in the lounge looks grubby and uninviting. Definitely a need to provide fans for bedrooms because if you leave the windows open, the blinds are rattling all night. There should be a choice of a lighter duvet for hot weather as those provided were too heavy. Quite a surprise at the end of the stay, we then found out we had to strip the beds and remove all rubbish before departure, something we were totally unaware of. Fortunately, after contacting Lyme Bay Holidays this requirement was waived.

  There is plenty of air ventilation in the apartment with windows and doors and we have never received negative comments about the temperature. Thankyou for your comments regarding the chairs . They are on order and being replaced next week. I will forward your comments regarding the duvet covers to the Lyme bay team. Kind regards Jez Stockwell We're pleased that you were able to enjoy the views afforded from the apartment. Thank you for your comments which we will look into. The Lyme Bay Team Property Owner

  Reviewed by Jean3.4★May 2023

• "It’s a lovely flat with spectacular views."

  We very much enjoyed our stay and would hope to stay there again. The only minor negative point is the tiny parking space - the parking space for the Penthouse seems to be the narrowest of all of the flats. This didn’t cause a major problem, but we had to ask the chap in flat 2 to move his car to let us out.

  Glad you enjoyed your stay. Appreciate your comments regarding the parking - we are fortunate to have allocated parking in Lyme Regis. Kind regards Jez Stockwell Property Owner

  Reviewed by Steven5.0★Apr 2023

• "Have used this nice apartment a number of times and other than a few few small signs of wear and tear it never disappoints."

  Lovely spot for a relaxing holiday only tempered slightly by the maintenance works. I felt the communication and level of information on contractors requirements could have been better and whilst we were able to vacate for much of the two working days, we did feel somewhat compromised. This will be a consideration when looking where to book next time but the only cloud on an otherwise pleasant stay. As a footnote and purely personal observation I am not sure the incorporation into Sykes Holidays has been a beneficial one as it feels less of a personal local service than before with "no reply" emails and option lists when calling.

  I am pleased that you enjoyed the apartment, I do apologise for any inconvenience that may have occurred due to the exterior cleaning. We have now booked in for the bathroom to be renovated in May this year . We are also in discussions with Sykes Holidays as to rewarding existing guests who are planning on staying in the apartment for future visits. Thankyou for your comments and we hope you visit the Penthouse again. Kind regards Jez Stockwell Property Owner

  Reviewed by Tim3.8★Mar 2023

• "Great flat and views."

  Enjoyed my stay and team very helpful when issue with boiler - but bathroom really needs a refresh of paintwork / grouting/ extractor fan plus I was there 2 weeks & only a linen dropoff & no light cleanthrough or bedchanging - disappointing

  Thankyou very much for your feedback. I am glad that you enjoyed your stay. We agree that the bathroom does need some work and is due to be re fitted in the coming months. Your comments regarding cleaning and linen have been forwarded on to housekeeping. We do hope you will come and visit again. Kind regards Jez Stockwell Property Owner

  Reviewed by Andie4.4★Jan 2023

• "Wonderful apartment with spectacular views."

  Very comfortable we loved it. January was a bit cold to sit out but it would be fabulous in warmer weather. The real bonus is having an allocated parking space.

  So glad you enjoyed your stay at The Penthouse and hope you will plan a future visit. Kind Regards, Jez Stockwell Property Owner

  Reviewed by Ashley5.0★Jan 2023

• "Really lovely property."

  Loved the space, loved the views. Well-equipped and really comfortable. Fabulous place. Note for owner: there is a tiny leak from under sink in small bathroom. Noticed little pool of water collecting on floor over a couple of days - nothing huge but could cause damage if left for a long time.

  Glad you enjoyed The Penthouse. Thank you for your comments regarding the leak which has now been dealt with. Kind Regards, Jez Stockwell Property Owner

  Reviewed by Alison5.0★Jan 2023

• "Our second stay at the Penthouse ."

  We love the views and the peacefulness . Very much appreciate the well equipped kitchen. Bathroom starting to look a little tired. It feels like a home rather than an anonymous holiday let . It’s a bit of a walk up the stairs, but the positives far out way this small niggle, not for everyone and should be strongly emphasised on listing . Booked again for next year , disappointed that there was no discount for loyalty. Preferred when we dealt with a small independent holiday co.

  So pleased you have enjoyed another stay at The Penthouse. Hopefully we will have the bathroom replaced before your next visit. Kind regards, Jez Stockwell Property Owner

  Reviewed by Sarah4.7★Sep 2022

• "Overall, we were very happy with our stay at the penthouse."

  Great location, views and facilities. The apartment did smell musty when we arrived and continued throughout the stay. The seemed at its worse when we arrived back from a day out. The stairs were not a problem for us, but I could see how less able people, or those with young families would really struggle.

  Reviewed by David4.4★Aug 2022

• "We loved the penthouse, the views and location were excellent, the only two negative comments would be the stair climb with suitcases, and the shower over the bath , could do with a handle on the wall for safety reasons."

  Great holiday and would like to return .

  Reviewed by Cliff4.4★Jul 2022

• "Need more mugs."

  The bathroom is a bit tired and needs updating. On the whole we think the Penthouse is a fabulous place to stay. We were able to entertain my sisters and husbands who were also staying in Lyme. The views are spectacular. We’ve been to Lyme several times and love it here.

  Reviewed by Johnathan4.7★Jul 2022

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