The Portland Suite

20 Customer Reviews

• "Very comfortable, lovely views"

  We're glad that you enjoyed your stay. Property Owner

  Anne & Bob LewisApr 2025

• "Our third visit to Lyme Regis and this lovely apartment after a 10yr gap and we still love it as much and have enjoyed our stay here."

  We were lucky with the weather - only one wet day. Thank you for the welcome pack, hopefully we will be back again soon.

  We're glad that you're still enjoying lovely Lyme Regis, we'd love to welcome you back again. Property Owner

  Jan & Cyril, LeicestershireApr 2025

• "Spacious well appointed apartment with lovely views."

  Ideal for a break and good location for shops, beach & great walks. The hills certainly keep you healthy in Lyme Regis. The welcome pack was a nice touch & much appreciated.

  Thank you for taking the time to leave this review, we're happy that you enjoyed your visit. Property Owner

  Tom, Sally, Karen & Bill GivensApr 2025

• "Really loved the apartment."

  The views were a lovely surprise. Two of us introduced the others to Lyme, as it's one of our favourite places and we will all definitely come back. Tom's fish restaurant on the front was great.

  We're glad that you enjoyed your stay, and thrilled that you were able to introduce friends to this wonderful area. Thank you for taking the time to share your review. Property Owner

  Barbar, Chris, Simon & ChrisApr 2025

• "A massive thank you for everything!"

  ! Welcome pack was a wonderful surprise and wow, what a fab apartment!!! 10 out of 10!

  What a wonderful review, thank you. We're so glad that you enjoyed your stay. Property Owner

  Duncan, Anna & Kate CollierApr 2025

• "This is a lovely spacious apartment with everything you need."

  The lovely views are a bonus. It's in anideal location for shops and beach walks. Thank you for the welcome pack.

  Thank you for leaving this lovely review. Property Owner

  Pam And OssieApr 2025

• "Very clean and well appointed apartment on the first floor with sea view."

  Very nice welcome pack including coffee, tea and nibbles. even some Christmas decorations! Only down side is the internet speed (5 MBps, tested several times).

  Thank you so much for your lovely review! We’re thrilled to hear that you enjoyed your stay. It’s great to know that the little touches, like the Christmas decorations, added to your stay! We also appreciate your feedback on the internet speed, and we’re sorry to hear it didn’t meet your expectations on this occasion. Property Owner

  Reviewed by Robert4.7★Dec 2024

• "The rug in the living area had a tendency to crease up which could potentially be a trip hazard."

  We had to straighten it out several times. The toothbrush/shaver charge point in the en-suite didn’t work. The shelf in the bottom of the fridge door was broken at one end. A lot of the wardrobe space was taken up by storage bags which left no space for stowing suitcases. During our stay someone put up 3 notices reminding people to be quiet when using the common spaces and that children under 10 were not allowed. We weren’t aware of any excessive noise/ children during our stay and found the notes to be a little disconcerting.

  Thank you so much for your detailed feedback! We appreciate you taking the time to share your thoughts. We’re glad you enjoyed your stay overall, and we sincerely apologise for the issues you mentioned. We’ve since removed the rug from the living area to prevent any potential trip hazards, and the toothbrush/shaver charging point has been repaired. We’ve also addressed the fridge shelf issue to ensure everything is in working order for future guests. Regarding the wardrobe space, we’re sorry that the storage bags took up room you needed for suitcases. We’ll review the layout to ensure there’s ample space for future guests. We also understand your concern about the notices. While they’re intended as general reminders to maintain a peaceful atmosphere, we’re sorry if they were unsettling during your stay. Thanks again for your feedback—it helps us improve, and we would love to welcome you back soon! Property Owner

  Reviewed by Elizabeth4.7★Oct 2024

• "Fabulous property to stay in - clean, comfortable, lovely views & contained everything we needed plus some!"

  ! Welcome gift bag was a delight. Thank you for allowing us to enjoy Lyme in comfort.

  Thank you for your lovely review, we're glad that you enjoyed the apartment and lovely Lyme! Property Owner

  Reviewed by Lisa5.0★Aug 2024

• "The Portland Suite is a superb property."

  It is well equipped and comfortable with excellent decor it is a lovely light airy property with wonderful sea views. The location is excellent close to all amenities and just a short stroll down through the park to the Beach and Cobb. We shall definitely be booking again.

  Thank you for your kind review, We look forward to welcoming you back in the future. Property Owner

  Reviewed by Jean4.7★Jul 2024

• "Dirty shower, ripped and unchanged bedlinen, ripped curtains, dirty windows, tap ..."

  Dirty shower, ripped and unchanged bedlinen, ripped curtains, dirty windows, tap sticking out on floor in corridor, steep internal steps not suitable for elderly, parking not suitable for large vehicles, old broken kitchen utensils

  Reviewed by Helen1.3★Jun 2024

• "Having visited Lyme on many occasions but a first visit to Portland suite We ..."

  Having visited Lyme on many occasions but a first visit to Portland suite We found in general the facilities to be of a very good standard and well equipped One addition we would recommend would be a hard rail from the kitchen to the lounge area steps for the elderly who have walking for issues are a problem something to hold onto would be a help Tv and Wi-Fi access/sky don’t work needs addressing Would recommend and we would use again our selves

  Reviewed by David4.1★Dec 2023

• "Excellent property, spacious, comfortable, a short walk from the high street and with a view to die for, regardless of the weather!"

  The property had all the essentials needed. The parking space was snug for a big car, but workable. The only slight negative was the limited TV channels available as we stayed in every evening. A sky box is provided but it is not connected to broadband so you can only get certain channels (the guest information provides a password to access movies etc, but it doesn't work without a broadband connection), and you cant connect to your own accounts on other services such as prime/Netflix etc either. We ended up buying some DVDs in one of the charity shops as there was a DVD player. All in all, a lovely stay and we will definitely be back.

  It's great to hear that as a return guest you have enjoyed yet another stay. We are sorry to hear about the issue with the wifi and use of streaming tv channels. The Lyme Bay Team Property Owner

  Reviewed by Amanda4.7★Sep 2023

• "What a beautiful place, the apartment was so comfortable, clean and airy."

  Loved that it was so close to the town and we could walk down whenever we wanted. Although the weather wasn’t great during our stay, the apartment was comfortable to stay in if we wanted to. There were games, puzzles and dvds. We loved sitting by the window and looking out at the ocean. Would definitely recommend and would stay there again. We also had an issue with the boiler, I phoned the number given and someone was there within an hour and fixed it straight away. Thank you for providing such a lovely place.

  Reviewed by Sarah5.0★Jul 2023

• "Lovely spacious apartment with great views, in an ideal location."

  Contains everything you need plus more. Would definitely return.

  Reviewed by Stephen5.0★Jul 2023

• "Have lost count of how often we have stayed in Portland Suite but we do try to visit each year."

  We love the views from the apartment, and the easy access to the town and Cobb. Not to mention all the amazing eateries in Lyme Regis.

  The owners are always pleased to welcome back such regular guests, and it's great to hear that you continue to enjoy the apartment and views from it. We look forward to your next visit! The Lyme Bay Team Property Owner

  Reviewed by Barbara5.0★May 2023

• "The apartment was comfortable and spacious."

  And for once it was exactly like the photographs and the description of where it was situated was accurate A couple of very small niggles two strips of kitchen towel were left on the holder for us and maybe a little more toilet roll could have been provided

  Reviewed by Alastair4.1★Apr 2023

• "Our only issue was that it was only possible to use the internet on our phones, not on our laptops."

  We solved this by going to see friends in Bridport and using their internet. You need to put details of the internet key in the info folder (your office did try to find this but sent the wrong ones - I suspect there are some old routers kicking about). The actual password is correct but this isn't what's required for laptop access.

  Reviewed by Catherine5.0★Feb 2023

• "All excellent, including location."

  Highly recommend, you won’t be disappointed.

  Reviewed by Rosemarie5.0★Oct 2022

• "We have been visiting The Portland Suite for a number of years now and St Michaels house for 6 years I believe."

  The decoration is a really good standard with lovely local art on the walls and the new carpets throughout are a welcome new addition. Unfortunately despite the wardrobe space being good, there continues to be very limited hangers (you have to bring your own). Drawer space is also very limited in the bedrooms, nowhere for trousers / shorts / jumpers and we end up having piles on the floors. In my opinion 10.5 tog duvets in the summer should be swapped for 4.5 or 7.5 tog, we end up every year taking the duvets out and using only the covers with a blanket for colder mornings ( again that we bring from home). The seating furniture in the living room has seen better days now, particularly the cream sofa bed and is uncomfortable to sit on for a period of time, but it was nice to have all the extra decorations and cushions back and the lamps in the living areas. The best thing is the location and easy parking, we are really close to the main shopping and eateries and short walk to the beach as long as you are fit enough to deal with the steep hills and steps. Given the large price rise for 2023, unfortunately this will probably be our last year at St Michaels House. :(

  Reviewed by Cath4.1★Aug 2022

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