Serendipity

30 Customer Reviews

• "Lovely holiday home with everything you need."

  The only thing we missed were oven gloves, unless we just didn’t find them

  Reviewed by Susan4.1★Jul 2024

• "Property well located."

  Lovely walks along Colwell Bay and lucky to see some amazing sunsets - well worth a walk to beach after 9.00pm. Couldn't use garden furniture at property as requires a very good clean - no shade in garden so useful to have a garden umbrella. Freshwater Bay and Yarmouth areas seem best part of the island. TV at property has limited channels for some reason - no BBC2 or Channel 4. Property in a nice quiet residential area and easy walk to shops in Freshwater. Garden at rear needs some TLC to make it more enjoyable.

  Dear Brian Mcgeown. Firstly I am glad you enjoyed your stay and location so close to the beach. Thank you for your feedback regarding the garden furniture and the absence of a sun umbrella. I apologise for any inconvenience you experienced during your stay. Regarding the sun umbrella I will of course purchase one for the convenience of others. Half of the garden is shaded most of the day, which offers a comfortable spot to relax. Additionally, there are cushions for the outdoor furniture available in the conservatory to enhance your comfort. Our gardener mows the grass at least every other week. Please be aware that the weather can sometimes affect the cleanliness of our outdoor furniture. If you find that the outdoor tables do not meet your standards of cleanliness, please feel free to wipe them down as needed with the cleaning supplies under the kitchen sink. Our property includes a lovely conservatory. This space provides a comfortable and relaxing environment for those who prefer to avoid direct sunlight while still enjoying the scenic views of our garden. Our TV channels are supplied through Freesat, which includes a wide range of standard channels, including BBC and many other channels. Please make sure the TV Guide is showing freesat in top right hand corner. If experience problems with the BBC channel, we recommend trying the BBC iPlayer, which streams live channels and can be accessed directly from the TV. Thank you for bringing these matters to our attention. Property Owner

  Reviewed by Brian2.8★Jun 2024

• "Another great holiday in Serendipity."

  Close to Colewell Bay for beach walks and sunset. Owners let us in earlier which was great. On the whole a great little place for a relaxing holiday.

  Reviewed by Sally-ann5.0★May 2024

• "An excellent cottage in a beautiful area."

  The description on your site was accurate and clear. It was comfortable, warm when we arrived, well equipped and very clean for the four of us. This was our first visit to the Isle of Wight at the age of 83 and it is a wonderful place that felt like home.

  Reviewed by Howard Martin5.0★Mar 2024

• "This was a lovely clean and well maintained property fully equipped with all you would need."

  Wife found the bed a bit lumpy and had to sleep in one of the single beds. Would not hesitate to stay again and hope to when the weather is warmer.

  Reviewed by Keith4.7★Feb 2024

• "Comfortable and clean property in good location"

  Reviewed by Dianne5.0★Sep 2023

• "Great location, close to the sea, and cliff top walks."

  Our 4 year old granddaughter felt at home. We had a visit from the garden maintenance guys, who we welcomed in, it only took a few minutes. Even the bins were put out for us the night before the bin men were due, we never saw who did this for us, nice touch though. Everything you need is catered for at Serendipity. A really quite location in a cul-de-sac. Not far to walk to the local shops in the town.

  Reviewed by Jeffrey4.4★Aug 2023

• "The Property on arrival was immaculate and some 300 yds from the child friendly beach."

  We had an initial problem in that we could not find any operating instructions for the Gas Cooker/Grill.. However, contact with the owner soon resolved the problem and we found communication with her easy and efficient..

  Reviewed by Ian5.0★Jul 2023

• "Great cottage, genuinely 3 minutes from the beach."

  Very well equipped and a great base for exploring the island. Enjoyed our stay.

  Reviewed by Andrew5.0★Jun 2023

• "It is a lovely cottage in an ideal place for those who want closeness to a beach with facilities including cafes/restaurant and access to walking such as the coastal path."

  It has parking for 2 cars. The owner responded quickly to a couple of problems - thank you. For us, 3 sisters in our 70’s, one of whom was significantly disabled, it had some problems. We had chosen it because there was a downstairs bedroom. The lounge seating was not comfortable for two of us (too low); there were no grabrails in the bathroom, including in the shower and the floor was very shiny and slippery. We did make it work for us, so we enjoyed our stay.

  Reviewed by Veronica4.1★Jun 2023

• "Thank you for letting us stay in your beautiful bungalow."

  We had an amazing time and the short walk, even with a three year old, to the beach was easily accomplished. The spacious accommodation is beautifully set out and more than adequately furnished and equipped. We would definitely recommend and visit again in the future. For great days out with a toddler we can recommend Mottistone Gardens (NT) for a day out - lots of lovely places to explore. Rock pooling at Freshwater Bay and sandcastles at Colwell Bay. The Dinosaur museum at Sandown is great on a rainy day as is the nearby pier.

  Reviewed by Wendy5.0★May 2023

• "Excellent accommodation!"

  Has everything you require and more. Large three bed chalet bungalow, all to a high standard. Bathroom with a separate shower, single toilet upstairs, large kitchen and lounge, conservatory and back garden with table and chairs if the weather is nice enough. Loads of kitchen equipment, dishwasher, freezer, even a washing machine. The property is located in a quiet cul-de-sac with own parking space. Colwyn Bay a two minute walk away and you can easily access all of the Island from here.

  Reviewed by Richard5.0★May 2023

• "Lovely house within 1 mins walk from the seafront."

  Spotlessly clean and comfortable our family spent a lovely Christmas here this year. The hosts were fantastic and catered for our every need.

  Reviewed by Helen5.0★Dec 2022

• "Lovely, well equipped, nicely decorated cottage in an excellent location"

  Reviewed by Michelle5.0★Oct 2022

• "Loved Serendipity."

  Immaculate cottage and everything we needed. Really good location as we were able to walk to the beach in 4 mins.

  Reviewed by Rosemary5.0★Jul 2022

• "It was really great thank you only problem you could not turn the heating on ..."

  It was really great thank you only problem you could not turn the heating on yourself as it gets cold of an evening apart from that we enjoy it

  Reviewed by Colin4.1★Jun 2022

• "We had a lovely stay."

  The cottage was clean and comfortable with all the facilities we needed including highchair and travel cot. Perfect location and perfect accommodation for a family with children. Parking on the doorstep was really useful. Owner so helpful. We will definitely be looking to return.

  Thank you for your great feedback, its so nice to hear you had a lovely stay, Colwell bay is great for children, it makes me so happy that you would like to return. Property Owner

  Reviewed by Gemma5.0★Mar 2022

• "We had a wonderful 3 nights stay in this lovely 3 bedroom house."

  We felt like our 2nd home. On entering the house, me and my wife both uttered “WOW”… it had been spotlessly clean, had everything we need. Great communication from the owner Terry-Ann with some great recommendations about the walks. The house is situated just 5 mins away by foot from Colwell Bay where we had our relaxing morning walk with sea waves splashing on to us. Tennyson Down, Needles Point, Alum Bay, Totland Bay, Compton Bay are not far off. We will definitely recommend this to others and also will come back in future.

  Thank you for the "wow" factor it made me smile, my aim to make all guests feel like its a home from home. Happy you enjoyed your stay and the location. Glad I could be of help with recommendations. I look forward to you returning. Property Owner

  Reviewed by Soumya5.0★Feb 2022

• "A very well equipped cottage."

  Extremely clean bright and plenty of room. The heating came on just when it was needed.The owner was so helpful. A great peaceful location less than a 5 minute walk from Colwell bay. We thoroughly enjoyed exploring the locality and rest of Island. Would highly recommend. Thank you Terry Ann.

  Thank you so much for your amazing comments, I am so happy you enjoyed the cottage and the island in October, there is still so much to do and see in the winter. Hope to see you back again soon! Property Owner

  Reviewed by Paula5.0★Oct 2021

• "The property was well thought out and had everything you could need."

  It was really close to the beach and we all had a great time there. The are quite a few things to do in the area, such as the Needles and Fort Victoria, but it was just as easy to visit places further afield from the property too. There was a minor issue with a faulty appliance but the owner tried their best to sort this out for us ASAP. The owner was very nice and helpful. The only problem we had was the amount of bedding and cushions with duck feathers, these are not great for people with allergies. We also found the master bedroom mattress extremely hard so had to improvise our own mattress topper with the duvet. Overall, we loved our stay and would return in the future. Thanks for a great holiday.

  Reviewed by Sarah4.1★Aug 2021

• "We had an absolutely wounderful holiday, the house was beautiful, well situatied for needs, very well stocked, loved it."

  We met the owner she was a lovely lady. We will be coming back again.

  Thank you for your lovely comments, I am so happy you had a wonderful holiday, hope to see you back very soon! Property Owner

  Reviewed by Lorraine5.0★Jun 2021

• "The house was clean, warm and welcoming when we arrived."

  The beds are comfortable, the reception rooms spacious and the kitchen well equipped. Terry-Ann kept in contact to make sure that all was well. We really enjoyed this "home from home" Thank you

  So happy you enjoyed the Cottage and the island in the Winter. Property Owner

  Reviewed by Louise5.0★Dec 2020

• "Well equipped, comfortable and spacious cottage perfect for a family with young children."

  Really close to the beach and within a sensible walking distance of a good park as well as shops and cafes. Useful to have the conservatory for storage however would have used it more as a space to relax in if we'd visited in the summer months with longer, warmer evenings. Nice touch to provide the Nespresso machine with a selection of pods and a cafetiere with filter coffee packs. Will definitely be visiting again in the future.

  Thank you for your lovely comments, the proximity to the beach is perfect when you have small children, I hope you'll be able to return one day and enjoy the beautiful Isle of Wight in the summer.. Property Owner

  Reviewed by James4.7★Sep 2020

• "Getting in, Very happy all ok two nice day`s nice break."

  ..........

  I am so glad you enjoyed your weekend. Property Owner

  Reviewed by Ray5.0★Sep 2020

• "Garden needs an umbrella The smaller bedroom upstairs could not accommodate the ..."

  Garden needs an umbrella The smaller bedroom upstairs could not accommodate the cot which meant it had to go in the larger of the 2 bedrooms which was unsatisfactory

  Thank you for your comments. The travel cot supplied is for use in the larger of the upstairs bedrooms, I am sorry this was unsatisfactory. I hope you still managed to enjoy your holiday and the beautiful island! Property Owner

  Reviewed by Roland3.8★Jul 2020

• "The worst disaster possible with a rental cottage!"

  We were able to get in initially but not easily, unpacked all our belongings into the cottage then went out, only to come back and be unable to gain entry. Neither key worked. We phoned the owner twice and left messages, tried to phone Sykes for help but your phone number isn't evident on the website!! Please put it somewhere easy to find. After 40 minutes of persistence with both keys we finally managed to gain entry. Phoned owner again and left another message. She rang back later and arranged for the door fitter to call the next day. He arrived and oiled the mechanism and told us the opening instructions given to us by the owner would result in the door lock mechanism jamming. I passed this information onto the owner together with the correct instructions for opening of the door by email. The situation was resolved but our holiday was spoilt as our nerves were shattered and we no longer had any confidence in our ability to re enter the property. We certainly would never return this property or its neighbour with similar locks.

  A new street door had been fitted before your arrival and there was some minor adjustments needed on locks. I am sorry you lost confidence in re entering property as a garden door key is also supplied. I hope you still got to enjoy the beautiful island! Property Owner

  Reviewed by Lesley4.1★Sep 2019

• "This was our second stay at Serendipity and it will not be the last."

  We have already booked two weeks in August 2020. We have been delighted by the cottage. It is well appointed and suits our requirements perfectly. Our two grandsons spend six days with us during our first week at Serendipity and we are joined by our daughter for the last two or three nights of their stay so that she can take them back with her (she parks her car in Portsmouth close to the ferry terminal). This leaves just the two of us for the remainder of the holiday to chill out and take advantage of what West Wight has to offer. The West Wight Sports Centre is well used.

  Thank you for your wonderful comments, I am so happy you enjoyed your stay for a 2nd time, hope you return again soon! Property Owner

  Reviewed by Edward5.0★Aug 2019

• "For a beach holiday, the location was superb."

  The house itself is extremely well equipped, tidy, clean and comfortable. The owner could not have been more pleasant and helpful All in all, an excellent holiday

  Thank you for your positive comments, I agree it is the perfect beach location, just 2 minutes walk to beautiful Colwell Bay, hope to see you back again soon! Property Owner

  Reviewed by Roy5.0★Aug 2018

• "The cottage is situated very close to Colwell beach which allows you to go swimming and walking very easily."

  The Needles are a must-see!! Serendipity is a very modernly equipped cottage where you can find everything you need. It is very clean and the beds are nicely decorated.

  So happy you enjoyed your stay and beautiful Colwell beach, ther is so much to see and do. I hope you return soon! Property Owner

  Reviewed by Ines5.0★Jul 2018

• "Brilliant the cottage was absolutely gorgeous really exceeded all our expectations and would very highly recommend this property."

  Thank you so much for your wonderful comments, hope you return again soon! Property Owner

  Reviewed by June5.0★Apr 2018

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