The Coach House

51 Customer Reviews

• "An attractive and well-kept property, with welcoming and helpful owners living next door."

  The two double rooms are lovely and the living-dining room cosy and light, with doors onto a very nice outdoor seating area that has walls on two sides, the surrounding gardens on the other two and views across the countryside with the Somerset levels in the distance. And it is SO peaceful. The addition of a shower in the upstairs bathroom would make it near perfect. As well as being a relaxing base, it’s very well placed for visiting Wells, Glastonbury, Cheddar and a host of other places. Thank you Laura and Guy for a lovely stay that we really enjoyed.

  Reviewed by Simon4.4★Aug 2024

• "Very comfortable stay."

  3 very spacious bedrooms, 2 large bathrooms and a pretty little paved garden with table and chairs. Also, plenty of parking, countryside views and within reach of Bath, Glastonbury,Wells, Frome, and Stonehenge.

  Reviewed by Sadie4.7★Jul 2024

• "Perfect location for exploring Somerset and very attractive scenery around the property."

  Limited space in the house but you don’t feel cramped - furnishings I.e. sofa and chairs pretty basic and not at all comfortable.Also with dogs, we had two, a larger area of garden would be very beneficial as trying to exercise dogs in that small fenced off area is not adequate. Lanes around a death trap to walk along. Otherwise, I would book the property again and we definitely enjoyed our stay - Guy and Laura v. hospitable and very abliging.

  I'm sorry that you found the seating uncomfortable. We have not received any other complaints about the John Lewis sofa and armchairs. I also think the size of the garden is shown accurately in the photographs and is really not intended for exercising dogs - it is an outside sitting area to enjoy the view and the flowers and for dogs to have a wee. You will have found books in the cupboard on local dog walks and a laminated map showing our closest walk across the fields and that begins some 30m from the gate onto the lane, that I would not describe at all as a death trap: it is a rather lovely single-track lane with wild flowers growing on the banks and leads to a bridle path, also indicated on the map. Property Owner

  Reviewed by Mary3.8★Jul 2024

• "Excellent stay at the Coach House."

  Hosts were great - they were helpful and very thoughtful. Very good location from visiting Glastonbury, Wells, Frome, Castle Cary, etc. Would definitely stay again.

  Reviewed by Jan4.7★Feb 2024

• "On arrival there was no greeting from the owners, just the key left on the floor in the wet outside the door, the cottage was very small which proved to be a blessing as the heating was set and locked at a maximum 19 degrees, only coming on twice a day for a short period of time, not allowing for the cottage to get warm enough to last, they provided a basket of logs and a few pieces of kindle but after that we would have to pay 12 pounds for more logs, hence we purchased more from the local garden centre, the beds were uncomfortable, and the kitchen utensils ie pots, pans, cutlery etc in poor condition, the cottage needs an upgrade and a more thorough clean, we were asked to strip the bedding before we left to which we did,however on doing so found the duvets to be stained and yellow in patches, in all the cottages we have stayed in over the years this has to go down as the most disappointing, the price we paid for the weekend was very much overpriced considering the standard."

  Reviewed by Colin2.5★Dec 2023

• "We had a lovely stay in the Coach house."

  Such a comfortable cosy house with wonderful views. Well equipped and very comfy beds. Thank you

  Reviewed by Sally4.7★Nov 2023

• "This is a lovely property surrounded which had everything we needed."

  It's surrounded by farmland and countryside has a lovely little garden out the back. Lots of things to do nearby - we visited Wells and Cheddar Gorge which are highly recommended.

  Reviewed by Nancy3.8★Sep 2023

• "Lovely cottage, everything we needed was there and it was very well placed to explore the area."

  Very dog friendly and the garden was secure.

  Reviewed by Frances5.0★Sep 2023

• "Lovely cozy cottage ideally located for sightseeing."

  Friendly and efficient owners.

  Reviewed by Philip5.0★Sep 2023

• "Perfectly placed cottage attached to a large house in beautiful surroundings."

  The Coach House was very private accessed from a large courtyard with covered parking for 2 guests cars. The garden was very secure, which we appreciated with the 2 dogs in our party, with garden furniture and fabulous views across the valley. The accommodation consisted of 2 large double rooms, 1 downstairs, and a twin room. There are 2 bathrooms. The kitchen was small, but well equipped. There are many sightseeing opportunities nearby - Stourton House (NT), Alfred's Tower and Lytes Cary Manor (NT). Wells is very close, and Shepton Mallet provides shopping needs only a couple of miles away. There is excellent walking in any direction and a heritage railway line within hearing distance. The nearest pub (1.5 miles), the Poachers Pocket, serves very good food. We really enjoyed the Coach House.

  Reviewed by Ian5.0★Sep 2023

• "Overall the property is a bit small and tired."

  The first contact from the owner was to send through the riot act around what you could and couldn’t do which wasn’t exactly welcoming. I’m sure it was all consistent with the terms from Sykes so really wasn’t necessary to send again as a “welcome” email. When we arrived at the property it was clear the photographer had been creative with the angles of the photos to make it look like a standalone “cottage”. It isn’t a cottage at all, it is a semi detached building at the back of a main house. You are told to park in the spaces opposite which is actually a covered area full of the owners old bikes and junk and not exactly easy to park in. Inside the communal areas are cramped and furniture tired. Garden area is tiny and beds in the single room are something from the 1900’s with wooden frames that creak with thinnest mattress known to man . Has lots of spiders and the skylight in the single room looks like it hasn’t been cleaned for decades. Two of our party of 6 decided to go home after the first night. Unfortunately I wouldn’t recommend it given the cost is not exactly cheap.

  Reviewed by Jon2.5★Aug 2023

• "We loved our stay at the coach house and Lorna was a fantastic host."

  Reviewed by Nicholas5.0★Jun 2023

• "We have stayed at a lot of sykes cottages but unfortunately this is the first negative review we have had to write as we were very disappointed with the coach house."

  The garden was very small and inside the sitting area was very small and the 2 seater sofa was old and uncomfortable also it only had seating for 5 people when it sleeps 6. The quality of the bedding was very poor. There was also no welcome pack not even tea coffee or milk for arrival. The shower was broken on arrival and not repaired during our stay. Given the above comments we feel the coach house is over priced and differently not value for money. However on the positive side the cottage is in a beautiful location.

  There is soft seating for 6 people - the 4th armchair is by the stairs but can be moved as needed. However, I note there were only 2 people in your party. The cleaner has confirmed that the shower was working on the day of your arrival. The plumber does not quite understand how you managed to break it but replaced it on the day of your departure as soon as we saw it was broken. We believe that the photos of the property represent it accurately and were taken by Sykes, not us. We do appreciate guests putting their rubbish in the wheelie bins provided and sorting recycling as requested, multiple times, and not leaving bin bags on the ground to attract vermin; and we do not appreciate guests trying to sneak (2) dogs into the property when they are not on the booking form. Property Owner

  Reviewed by Patricia2.5★Jun 2023

• "Very nice holiday cottage and stay"

  Reviewed by Stephen4.7★Jun 2023

• "We had a very nice week at the Coach House."

  It was well equipped and warm and cosy, with comfortable beds and plentiful hot water. We'd been warned that the WiFi signal was variable as it is a rural location, but it was fine in the living room (although sometimes weak in the bedrooms) and perfectly adequate for what we needed. We did take some DVDs with us as suggested, as the TV isn't a 'smart' one. The basket of logs provided lasted us all week. It was peaceful and quiet, with views of the surrounding countryside, and well placed for visiting Wells, Glastonbury and Cheddar.

  Reviewed by Jill5.0★Mar 2023

• "The cottage was nice and well equipped but it was so cold…."

  Not cost at all. We did speak with the owners and they assured us that the heating was on timer to come on twice a day when the thermostat hit 18… well it did kick in but it must go off at about 19 degrees and the radiators never got hot only warm before they went off again and the thermostat was in a locked case so guests aren’t allowed to change it in any way…. I had my two young sons with me and we had to go out and buy warmer clothes and slippers for round the house. The log fire in the living room was great but as the heating was so bad we used all the firewood in one day and then had to get another two baskets at £12 per basket… the owners did offer us one basket for free which was lovely of them. I wouldn’t not recommend staying here but If you stay in the winter take extra layers for inside the cottage and extra money for baskets of wood.

  Reviewed by Aaron3.1★Dec 2022

• "We arrived in the evening and on arrival had forgotten to bring milk and the owner, Laura who lives in the connecting property was kind enough to bring us some milk."

  This annex from the main house is in a rural setting so very peaceful and the property is very cosy. Being rural the Wifi is intermittent and weak signal so nice escape for us! The location is very close to Shepton Mallet and perfect for exploring Somerset sites. Thank you Laura.

  Reviewed by Lucy4.4★Nov 2022

• "The holiday property was just as described and exactly what we were looking for."

  A couple of minor problems on arrival were immediately resolved by the host.

  Reviewed by Paul5.0★Oct 2022

• "Good location with great views over the surrounding hills."

  Comfortable beds and lounge area. Well equipped kitchen. Attractively decorated and interesting artwork. Helpful host. Ample parking. Great wood burner for cosy autumn evenings. Good for families. We enjoyed our stay and would book again.

  Reviewed by Oliver4.7★Sep 2022

• "Excellent cottage in beautiful countryside, containing everything to make a great holiday."

  Hope to go back again next year.

  Reviewed by Judy5.0★Sep 2022

• "Nice quiet cottage… with a lovely little garden … as a part of a bigger estate."

  very friendly and helpful property owners nearby.

  Reviewed by Andreas3.8★Aug 2022

• "Beautiful cottage and love and quiet also."

  We had a lovely stay.

  Reviewed by Nicole4.1★Jul 2022

• "Roomy, comfortable, well equipped cottage in a lovely location close to Shepton Mallet."

  The owners were very helpful and welcoming . Very good for exploring east Somerset

  Reviewed by Catherine4.1★Jul 2022

• "Really nice cottage, enjoyed our stay."

  Downstairs loo toilet seat was loose and couldn't turn off towel rail heating. Upstairs loo heated rail wouldn't turn on. Minor things though. Driveway a bit holey but overall really lovely. Thank you we will book again next time we are down

  Reviewed by Elaine4.7★Jul 2022

• "Disappointed at the cramped nature of the bathrooms and adequacy of the lighting in the main area kitchenand bedroom good."

  We are sorry that you were dissatisfied with the lighting in the living room. There are ceiling, wall and table lamps so it is not clear what else we might offer additionally. The downstairs bathroom is small but still offers a full-sized bath with shower over and there is the option of the much more spacious bathroom upstairs if you prefer. Property Owner

  Reviewed by Alan3.4★May 2022

• "Lovely cottage in a beautiful rural settting."

  Great dog walking at King Alfred's Tower only a 20 minute drive away. Although walks available from the cottage without taking the car. Can highly recommend Mughal Empire, the Indian takeaway in Shepton Mallet. First class for quality and price.

  Reviewed by Paula3.8★Feb 2022

• "Overall we were very pleased with the cottage and what was provided."

  In addition the location is gorgeous and the owners very friendly and helpful. There were two relatively small things we would mention which are easily and inexpensively addressed that would make future stays better. These are firstly the addition of a small coffee table in front of the sofa to replace the wicker stool on which it is very precarious to place any mugs or glasses and secondly some investment to replace the rather ‘tired’ pillows in the bedrooms which we all suffered from and impacted on our sleep.

  Reviewed by Andy4.4★Dec 2021

• "A lovely cottage, well suited for two couples."

  Very quiet location but lots to see and do in the area.We had a lovely stay.

  Reviewed by Lynne5.0★Nov 2021

• "We had a wonderful stay at The Coach House."

  Marvellous, peaceful location but close enough to amenities. Thank you Laura

  Reviewed by Stephen5.0★Nov 2021

• "Really lovely accommodation -clean, bright & well equipped."

  2 friends travelling together & both had large bright bedrooms & a bathroom each. Nice enclosed patio area for pooch too which was great. Living & dining area a good size & comfortable. Great location for walks & exploring the local area. The host was lovely- very helpful & prompt to reply to a couple of queries I had before my stay. Looking forward to another stay at The Coach House.

  Reviewed by Adele5.0★Oct 2021

• "Thank you for our relaxing stay in your beautiful, comfortable cottage!"

  The views are amazing, and it was lovely to see the stars and moon every night. It made an excellent base for exploring this part of Somerset, and we particularly enjoyed the sheep and pheasants chatting to us while we had our breakfast!

  Reviewed by Kathy5.0★Oct 2021

• "The Coach House, is so tranquil, it only take a turn of the key in the door, and ..."

  The Coach House, is so tranquil, it only take a turn of the key in the door, and your Batteries start to re-charge, I can not express the feeling of calm, A realy great time, and all the National Trusts in a short drive, the area is outstanding, And the owners Laura & Guy, are just there, but you would not know it, and are always read to help, we are already looking at trying to get back in the next couple of months G&J

  Reviewed by Graham5.0★Oct 2021

• "Beds very comfortable, cottage cosy and warm, kitchen very well equipped, garden furniture fine, and Maia, our dog, loved the country walks all around."

  Broadband was fine, no problems with it. Laura and hubby friendly and welcoming, not intrusive. Marks out of 10? Eleven! Shops within a not too long drive. We enjoyed The Thatched Cottage Inn for great pub-grub, and masses of fuss for Maia from the staff. A very dog-friendly area. Absolutely no complaints. Loved our stay there. Thanks to Laura, and also to Sykes.

  Reviewed by Rachael5.0★Oct 2021

• "This was our second visit to The Coach House and it was even better than the first."

  The kitchen has been upgraded with a dishwasher and larger fridge. Everything was very comfortable and clean. It is situated in an exposed hilltop location, with lovely long distance views, while at the same time being very warm and toasty when the wind is howling. The location is excellent for touring. We loved day trips to Wells, Frome and the Clarks Outlet Village at Street. Castle Cary is pretty and worth a look. I'm certain we will return.

  Reviewed by Catherine5.0★Sep 2021

• "A really nice place to spend a few days."

  A spacious cottage with a beautiful outlook over the fields to enjoy a glass of wine on a warm afternoon. It has all you need for a comfortable stay. Thank you!

  Reviewed by Miguel3.8★Sep 2021

• "Would have been nice to have a tv in the upstairs bedroom Cottage a bit ..."

  Would have been nice to have a tv in the upstairs bedroom Cottage a bit isolated took a long drive to get to various destinations

  Reviewed by Christine4.1★Aug 2021

• "Disappointing that upstairs bathroom had a bath only , 1 shower for 6 adults not great."

  Also only 5 armchairs in TV area. Garden very small, otherwise nice cottage in good location for Wells, Glastonbury, Cheddar and Bath.

  Thank you for your feedback. I am sorry you found the one shower disappointing but it does clearly state one bath and one shower over bath. Property Owner

  Reviewed by Seamus3.1★Jul 2021

• "Overall rather disappointing- tiny garden fenced off from the huge plot with a padlocked gate."

  Very cramped inside for 5 adults. On arrival there was urine on the toilet seat. There were also old shrivelled up ‘chips’ in the pots and pans drawer, therefore it obviously hadn’t been cleaned. Very bad WiFi reception and not allowed to stream. Main disappointment is accusation of damage caused by us to a shelf in the fridge door for which Sykes took the money direct from our bank account as per their policy, however, we still dispute causing the damage - very petty over £20. Sykes did not respond to our email and thereafter three telephone calls were made to follow this up, but no call back was received after they promised to investigate and respond. Awful customer service from Sykes. If you do book, make sure you video any damages before you take possession of the property. Not value for money in our opinion.

  Reviewed by Nicole1.9★Jul 2021

• "Very comfortable cottage, nice and hospitable owners, quiet location in lovely countryside."

  Reviewed by Tim5.0★Jun 2021

• "Wonderful location nestled away amidst beautiful countryside."

  Lovely rural walks on the doorstep yet close to local towns and places of interest. The Coach House has everything you need, bedrooms were spacious with wonderful views over the landscape. Well equipped kitchen and great outdoors area for eating & relaxing outside. Very friendly owners who live in the adjoining property. Would definitely book again.

  Reviewed by Catherine5.0★May 2021

• "The cottage was in a really good location, about 10 minutes from Shepton Mallet town centre."

  It was clean, with lots of equipment in the kitchen and space for the two of us and our two dogs. The garden was a little smaller than it appears in the photos but was still ok and had a lovely view. The WiFi wasn't very strong so might cause an issue if you like to stream lots of TV or films. There were quite a few rules for dog owners but they didn't turn out to be too much of an issue and they are listed in the terms and conditions when booking. There was a lovely book of dog walks left for us which we made use of a number of times.

  Reviewed by Ruth3.8★May 2021

• "Laura was so helpful and friendly with all communications."

  The cottage was clean, warm and had everything we needed. Laura also gave us some great recommendations of things to do and we all had a brilliant time even though the weather wasn't great. Highly recommend! Thank you ! Ceri

  Reviewed by Ceri5.0★Oct 2020

• "It was a beautiful cottage with all we needed to have a lovely break."

  It was very clean , comfy and the owner made sure it was warm and welcoming. Our dog enjoyed endless walks in surrounding area , too. We would love to return with our children as it could easily accommodate six people.

  Reviewed by Katarzyna5.0★Oct 2020

• "We had a lovely stay at the Coach house."

  It was warm, the kitchen was well equipped and the beds were comfortable. We were not sure if the cleaning was to Covid standard as there were still animal hairs on the settee and some shelves in the kitchen were dusty. The kerb appeal was not inviting, some potted plants and a tidy up would be good. We did have to get a bulb replaced in the bathroom. The owners responded immediately. Having 2 parking spaces was great and the fact that they were under cover was a bonus.

  Reviewed by Ursula4.4★Oct 2020

• "Lovely rural location and really nice views, but quite isolated."

  Bedrooms were of good size and beds were comfortable. Overall, the house was much smaller than we hoped. Stayed there for a week and our adult sons and their girlfriends stayed for a few days. Sleeps six but may suit family with young children but not six adults. Living room too small and not even enough sofa/armchair seats for six people. The kitchen had basic equipment but was very small. Garden looks much bigger in the picture but the picture is misleading as it is tiny. Not big enough for young children to run around. Low picket fence would not confine a large dog. MAIN PROBLEM: THE HOUSE IS ATTACHED TO THE OWNER’S HOUSE. They have annexed a small part of their large house and garden for the holiday house but their patio is next to the tiny back garden. Owners intolerant of noise. Complained that our arrival back at 11pm woke them up. Little understanding that we were on holiday and 11pm is not very late. Says dog friendly but the owner complained, when we left the dog alone in the house, so that we could go out for dinner. We were told that we “were not allowed” to leave the dog in the house alone, even though this was not made clear when booked or mentioned before we arrived. This was on day 2 of our seven days. We felt that the owner didn’t want the inconvenience of the dog whining/barking when we left her in the house. If you claim to be dog friendly, then you need to allow dogs to be left alone in the house. This impromptu rule meant that we were forced to take the dog everywhere we went. The rest of the week had to be planned around activities where dogs were allowed, which spoilt our trip. We were unable to do some tourist activities together, as one of us had to stay with the dog. We had to make two separate trips to Shepton Mallet prison so that one of us stayed with the dog. We had been advised not to approach the owner directly but email/text issues, which was fine. However the owner decided to break own rules by approaching one of our guests to complain about the dog, rather than us, who booked and paid for the house. Other rules, which were not outlined at the beginning, seemed to be changed on the whim of the owner. It was the first time that we had a family holiday in the UK, as our trip abroad was cancelled, due to COVID restrictions. We felt the owner looked down on us and saw us as an inconvenience. As a senior manager in the NHS, I badly needed a holiday and was looking forward to a relaxing break. It was somewhat spoilt by excessive rules which suited the owner and not the users of the property. The house was very expensive for what was on offer. Only suitable for people who stay in and go to bed early, due to the intolerance of the owners. Would not recommend this to anyone.

  Reviewed by Aidan2.8★Aug 2020

• "Really nicely done if we had to comment then there is not enough cupboard space for food in a self catering holiday accommodation!"

  Lovely views and absolutely quiet. The best chippy is only 5 minutes drive away,the fish are like whales! We would certainly go back!

  Reviewed by David3.8★Mar 2020

• "The cottage is very homely with everything you need."

  The area is very peaceful but with lots available on your doorstep. The beds are very comfortable. The owners made us a lovely cake on arrival. All in all it was a relaxing stay in a lovely cottage.

  Reviewed by Paul5.0★Oct 2019

• "The Coachhouse is perfectly situated if you like NationalTrust country gardens and houses to visit."

  It’s perfect for dog walking and pub lunches in old country pubs with great food. Several Market towns are nearby to visit. The Coachhouse itself is very comfortable with all the facilities you need for a comfortable, restful holiday. As you can probably tell we loved it and will definitely come back in the future.

  Reviewed by Mark5.0★Oct 2019

• "Lovely Cottage, we all enjoyed our stay and the cake that was was left out for us was great."

  Excellent location for Glastonbury, Wells, Wokeyhole, and Cheddar.

  Reviewed by David4.4★Sep 2019

• "We stayed at the Coach House for 3 nights to use as a base to attend the Glastonbury festival."

  The house is located in a beautiful rural location with picturesque views and is well equipped with everything you could want for a few days away.

  Reviewed by Lucy5.0★Jun 2019

• "A lovely peaceful stay, in a beautiful location and property."

  The cake was delicious! Thank you!

  Reviewed by Elisabeth5.0★Feb 2019

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