The Wave

32 Customer Reviews

• "Very enjoyable stay with wonderful views."

  Accommodation was fine for us and the aircon unit in the main bedroom was very welcome. As it is south facing although a parasol was suppled this was too small to provide adequate shade. Apart from that everything was great.

  Reviewed by John4.7★Sep 2024

• "The Wave is a very special place and the location is absolutely wonderful…we have stayed twice and really love it…however, it’s a great property that could be exceptional with a few improvements."

  Both of our visits have resulted in us taking on some amount of cleaning ourselves. The thing that makes the Wave brilliant is the view…but the windows/bi fold doors were dirty. There were quite a few corners and surfaces which had obviously been overlooked. It would be helpful if there was at least some milk on arrival and a spare loo roll in the bathroom…seems a little mean. The downstairs double bedroom bed has a headboard that isn’t attached to the bed…also in this bedroom the fridge is so noisy in the kitchen it definitely impacts on sleep quality. The living room is okay but of course it’s difficult to watch the small TV without rearranging the furniture…and understand the geography of the room dictating this issue but on rainy days or winter nights it would be nice to watch TV in comfort. Sorry to have to bring these things to light and it is such a shame as a few changes to the upkeep could make a huge difference and there are so many positives that still make this an exceptional place and you really cannot beat where it is.

  Reviewed by Catherine2.8★Sep 2024

• "We had an amazing stay at The Wave."

  Gorgeous lodge in a gorgeous location. The master bedroom was huge and didn’t find headspace to be a problem, the air con up there was a real bonus. There was everything there you needed, the only kitchen item I missed was a teapot - but that’s because we are a tea drinking family! The only think that could improve slightly was the cleaning, a few corners and under edge of sofa had dirt - I think this may be due to hoover not working, I went to use the little Henry hoover one evening and realised the plug only had 2 prongs so couldn’t plug in, I swept instead but was hard to get all the bits of dirts and stones, which are to be expected after a day at the beach. However this did not spoil our amazing holiday - the walk to West Bay for evening meals was so lovely - even teenagers didn’t complain! Thank you

  Reviewed by Lisa4.4★Aug 2024

• "We love the property."

  We are family group of four adults and the accomodation was very comfortable. The view is awesome . The narrow lane down to the property is worth the effort , it’s why the place is quiet and tranquil. The proximity to the beach and coastal walks is brilliant. Thank you we would thoroughly recommend the wave.

  Reviewed by Diana4.7★Jun 2024

• "A lovely property with outstanding views (slightly marred by having to park your vehicles directly in front of the property)."

  The accommodation was clean and well maintained with all the facilities needed for a pleasant stay. The welcome package and milk were a nice surprise. The badgers foraging on the patio each evening was an added bonus and the close proximity of the coastal path and beach made for very convenient walking and bathing opportunities. Our party of four adults and two very young children had a great time ( being very fortunate with the weather helped) and would certainly consider a repeat visit.

  Reviewed by Michael5.0★Jun 2024

• "This stunning property met our needs perfectly."

  The views were spectacular and we were blessed with sunshine during our stay. Perfection

  Reviewed by Melanie4.7★May 2024

• "Wonderful location and decking area."

  Lovely to be able to open the doors up completely although not straightforward to lock up. No welcome pack (milk etc) and only 1 toilet roll supplied which was unexpected. Lounge TV as noted in other reviews is in a daft place and we couldn’t get it to work. Cutlery and serving implements very basic and not befitting a premium priced and superbly located property. Overall had a great time and would recommend.

  Thankyou for your feedback and comments, we are glad you loved the location and decking area. Property Owner

  Reviewed by Joanna4.4★Sep 2023

• "All in all we had a wonderful and enjoyable stay."

  The view is second to none! The house was great and clean and offered all we needed. I got a little annoyed with the very low ceiling in the upstairs room which otherwise would be the gem of the house. But having to walk stooped and hitting your head twice a day is just annoying.

  Reviewed by Simon4.4★Jun 2023

• "This is our second time at The Wave and we had a lovely time once again."

  We did struggle with the mattresses on the beds however - the were very in comfortable. Some too soft, some too springy. The main bed upstairs has a topper that keeps slipping off. Would be great to see these upgraded before our visit next year.

  Thank you for your valuable feedback and delighted you enjoyed your second stay at The Wave. We are very sorry that you felt the mattresses were too soft and not your personal preference, these were brand new 4 years ago and your comments will be taken onboard alongside other guest’s feedback. We look forward to welcoming you back to The Wave again soon. Property Owner

  Reviewed by Carmen4.1★Apr 2023

• "This is a fabulous property in a beautiful location."

  Fantastic views of the coastline and within a few minutes walk of the beach. The property had absolutely everything we needed and we all had a wonderful time. Swimming in the sea everyday and star gazing at night. On a clear night the stars were stunning! The area has plenty to offer if you want to explore by car and the coastal walks are breathtaking. My only regret is that we couldn't stay longer ! Will be rebooking : )

  Reviewed by Louise4.4★Aug 2022

• "Overall The Wave very good."

  Beautifully clean and well-equipped to a high standard. It had everything that we needed, (apart from oven gloves!) View was outstanding from the Wave and its decking. As weather was poor on a few days, we did spend a few evenings watching television which was uncomfortable as seating and tv aspect was not best positioned. This was a minor inconvenience, otherwise we had no issues. Highly recommend this property.

  Reviewed by Stephen4.7★May 2022

• "Great place to stay, we'll appointed with amazing views."

  Great to see they have listened to previous reviews and made changes people have suggested. Would stay here again.

  Reviewed by Ben5.0★Apr 2022

• "Lovely setting, views over looking the sea were amazing."

  Reviewed by Julie5.0★Feb 2022

• "Lovely location, stunning views and well equipped."

  Could do with a little more comfy seating.

  Reviewed by Chris4.4★Oct 2021

• "Not enough comfortable seating for 6 people"

  There are now two extra, stackable wicker chairs with cushions so hope there are now comfortable options for larger families to enjoy their stay. Property Owner

  Reviewed by Mary4.4★Sep 2021

• "The apartment was lovely, the rooms where a good size and the kitchen had everything we needed during our stay."

  The only issue was the closing of Eype eats at 6 pm on check in day as by the time we could get in after 5 they had already run out of pizzas. The views from the fully opening front were stunning and the visitor that came each evening was a real treat. As a family we loved our stay here.

  Reviewed by Teri5.0★Aug 2021

• "The cleanliness of the property was abysmal, especially considering the pandemic."

  Toenails in bedding. Unwashed sheets on the bed. Filthy cutlery drawer. The response from the 'Customer Relations Team' was very poor - no apology or sense of contrition - just a 'you should have told us sooner' type of response. I cannot fault the location and facilities of the property, it would have been a 5 star review if the cleanliness and customer relations were better. For that reason I will not recommend Dream Cottages to anyone.

  Thankyou for your feedback. We are so sorry to hear about the cleanliness standards and the response you encountered whilst staying at The Wave. We have recently appointed a new Housekeeping Team and are continuously striving to improve on cleaning standards. Property Owner

  Reviewed by David4.1★Aug 2021

• "We loved the Wave the location is stunning and watching the moon over the sea each evening was a highlight."

  Being able to get into the sea in 5 minutes was super too. Unfortunately the cleaning left a bit to be desired there were hairs in the sink and the cupboards were dirty inside with food debris. But we loved our stay overall

  Reviewed by Katie4.7★Jun 2021

• "We had a great week until the end of the holiday."

  We were refused a 30 minute extension to our check out time to allow my daughter to do an online singing audition. This is despite the fact that the cleaners had from 10am to 5pm to clean the property. They offered us 15 mins extra only which was not long enough. I understand that the property had to be cleaned first but I even offered to strip beds or do since cleaning to allow us the extra 30 mins in the property. It was not a last minute request, but one I made 48 hours before check out. Totally unreasonable rejection of a perfectly reasonable and small request!

  Reviewed by Kate3.4★May 2021

• "Had a lovely stay, chalet was perfect, views were amazing."

  The only negatives were that the kitchen knives could be better also to include a bread knife and possibly some picnic style plates and glasses to use on the decking. Would definitely recommend and would stay again.

  Reviewed by Julie4.1★May 2021

• "Well appointed lodge right on the cliff edge next to a beach."

  The double bed upstairs is very uncomfortable/unusable and the room is unbearably hot even during a wet/windy May. We had to move to the downstairs double room and then found the underfloor heating was broken/stuck on full. It was repaired very swiftly (same day) which was appreciated. Other than that we had a pleasant stay and would recommend.

  Reviewed by Alison3.8★May 2021

• "Beautiful sea location."

  Was decorated to a high standard

  Reviewed by Annie5.0★May 2021

• "In view of the late check in and COVID situation we were disappointed with the cleanliness of the lodge."

  The sofa was uncomfortable and not relaxing to sit on and the tv was situated at the completely wrong angle to watch comfortably.

  Many thanks for your feedback, we have fed your comments back to the owner in order to maintain our property standards. Your views are as valued as your initial booking so that we can keep providing the best UK holiday experience. If you feel that you'd like to discuss your points further, please don't hesitate to call on the details below. Our lines are open 7 days a week from 9am until 7pm Property Owner

  Reviewed by Elaine2.8★Sep 2020

• "Washing machine didn’t seem to work."

  Got an error message when tried to use and no instructions in folder re washing machine. Air con in upstairs room didn’t always work as expected. Often pumping out warm air rather than cool. Not ideal. Otherwise the house is well appointed in a lovely location with beautiful views and despite the above mentioned nuisances I would recommend.

  Reviewed by Matthew4.1★Aug 2020

• "The Wave was the perfect spot."

  Great views and so close to the beach. We brought our own kayak and made the most of the beautiful weather and flat seas. We went on two beautiful walks - up to St Catherine's Chapel in Abbotsbury and along the cliff line to West Bay and back. We were also close enough to take a day trip to Studland and kayak around Old Harry's Rock.

  Reviewed by Natasha5.0★Jul 2020

• "The Wave is an exceptional chalet, very well appointed to an excellent standard, with breathtaking views."

  Reviewed by Eve5.0★Feb 2020

• "Unfortunately there were layers of dust under the beds which set off allergies instantly."

  The door seal leaked on the last day during the horrendous storm, and we were ushered out of the property before 10am despite having a sleeping baby, and galesforce winds outside. I understand that cleaning needs to take place but surely there are sometimes mitigating circumstances. Apart from these issues, the place is beautiful and in a great location. The facilities are bedrooms are lovely. We found the information folder on the last day, so would recommend putting it in a more prominent place.

  Reviewed by Cassandrs3.8★Oct 2019

• "Fantastic location, splendid cottage, what a view!"

  We initially had some issues with the door but after a phone call, everything was done to connect us to right person to give us the instructions. Swiftly and good support on a Saturday afternoon.

  Reviewed by Nicole5.0★Jul 2019

• "The view is outstanding and property lovely."

  Reviewed by Janice5.0★Jun 2019

• "Beautiful location close to town and other local areas, house is perfect and clean and the views are outstanding"

  Reviewed by Natasha5.0★Apr 2019

• "Lovely property in an excellent location."

  Great views and access to the coastal path. Well appointed property - good quality appliances etc. Comfortable beds and ample space for a family of 5. Stayed September 2018

  Mr Matthew HarrisonOct 2018

• "The Wave proved to be 'just what the doctor ordered '!"

  An ideal setting to rest and relax with easy access to the coastal path. Stayed September 2018

  Mr John BlackmoreOct 2018

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