6 Chatterton Mews

23 Customer Reviews

• "We stayed at 6 Chatterton Mews while visiting my mum in Lyme Regis for her 80th birthday, and it was perfect."

  The house is in such a lovely location—really peaceful. It had everything we needed, and you could tell a lot of thought had gone into making it comfortable and welcoming. The communication with the owner was great—clear, friendly, and helpful, which made everything so easy. The whole place was just lovely, and it made our trip feel really special. I’d definitely recommend it to anyone looking for a cosy and well-located place to stay in the area.

  Mrs Bowers thank you so much for taking the time to leave such lovely feedback we really do appreciate it. So pleased to hear that you were comfortable for such a special Birthday celebration & enjoyed beautiful Lyme Regis. Kindest regards Sarah Smith property owner. Property Owner

  Reviewed by Louie5.0★Nov 2024

• "We thorougly enjoyed our week at 6 Chatterton Mews."

  It is a fabulous house throughout. Exceptionally clean and well presented and we loved the welcome pack that was provided. Thank you so much. We would highly recommend this property. 10/10. There was nothing that we felt could have been improved! A perfect holiday home!

  Mr Hawkins thank you so much for taking the time to feedback we really do appreciate it. So happy to hear that you had a great week, were comfortable and the house met your expectations. Hope to welcome you back again in the future to beautiful Lyme Regis. Sarah property owner. Property Owner

  Reviewed by Andrew5.0★Oct 2024

• "Well equiped clean and spacious house, I would definitely recommend this holiday home ideal for exploring the local area."

  Thank you so much Mr Cornish for taking the time to leave feedback. We are so happy to hear that you were comfortable and hope that you had a great break in beautiful Lyme Regis. Property Owner

  Reviewed by Michael4.1★Sep 2024

• "The interior was dirty, smelt and looked tired."

  The en-suite SHOWER had black mould on the grouting; BATH screen was filthy. Hair on floors. Plastic anti-slip mats were disgusting. BEDS had hairs. KITCHEN, although well equipped, the pans are all past their best and not safe for use. SOFAS smelt and were dirty - could do with a good clean. DVD player did not work. Reported to office. The distance of the CAR PARKING to the Property should be stated on the advertisement. We enjoyed our holiday in Lyme Regis but feel badly let down by Sykes; the cost of the rental did not match the condition of the property. I shall be sharing my concerns with Head Office. Mrs Jane KING

  Thank you for the feedback which I found extremely concerning & upsetting to read. I have now had opportunity to investigate so that I may respond openly and fairly. I would like to open by saying that ideally such complaints should be raised immediately via the contact details provided to you directly & displayed in the property in order for them to be addressed without delay and not impact your comfort or stay. On this occasion you chose not to report any of the issues stated during your two wk stay apart from asking the laundry mgr if she could assist with the dvd plyr during her mid stay visit to refresh towels & bedding. I noted you did follow the LBH call out instructions to report the doors would not lock on day 2 When the mgr attended, you had moved dining chairs to barricade the doors when checked the locks were in perfect working order and a USER fault was logged. He asked you if everything was ok and you said it was. You chose to use your own bedding but (I’m sure by accident) removed our king size sheet. During your stay you removed pictures ( snapping picture hook heads ) & ornaments which were found in cupboards? You failed to adhere to the check out time of 10am and were still in the property after 11am. When the cleaner attended you refused to move your car which was parked over 2 spaces. Findings: Carpark. Parking area is 30 second pathway from front door. House smelt & tired. House professionally cleaned each change over. Plug ins are in use. Sofas dirty. The leather sofas are clean and quite new. Saucepans. Do have markings internally from dishwasher ( but are safe ) they are due to be replaced as per end of every season. Mold. The grouting under the shower is slightly discoloured by limescale but no mold Shower mats. Clean & replaced regularly. Hairs, shower door. I cannot comment fairly on those points when you arrived of course. LBH provide a professional cleaning service & would have gladly attended if reported. Property Owner

  Reviewed by Jane1.9★Sep 2024

• "A very small detail but an up to date calendar for recycling and rubbish would have been useful."

  The one in the folder is for 2023! This being the only criticism shows how happy we were with the property.

  Hi there thank you for saying that you were happy with everything we hope that you had a great holiday. Re the bin calendar we attempted to get the 2024 version from LBH but have not been issued with it following several requests. We do actually have arrangements in place anyway for the bins to be taken out on behalf of the guests as many ignored the request to take the bins to the carpark on a Sunday evening, which wasn’t fair on the next guests staying ( we actually pay someone to do it ) a good point raised though we will have the old calendar removed to avoid confusion. Many thanks. Property Owner

  Reviewed by Cherida5.0★Aug 2024

• "Lovely property, very comfortable and everything you could possibly need."

  Thank you for the feedback we really appreciate you taking the time and so pleased that you had all you needed. Property Owner

  Reviewed by Sarah5.0★Jun 2024

• "6 Chatterton Mews is an impressive property which made for a great base for 4 adults and an 8 year old child."

  Its location, circa 1 mile from the sea front, meant the use of the car was essential to get to the beach / restaurants etc.

  Reviewed by Pat4.7★May 2024

• "Beautiful place, clean, comfortable beds and nice outdoor space."

  A bbq would a useful addition

  Reviewed by Edward5.0★Sep 2023

• "Excellent accommodation, great location and lived up to expectations."

  Reviewed by Frank5.0★Aug 2023

• "Really lovely house on the outskirts of Lyme Regis with the bonus of off road parking for two cars."

  The location is ideal for exploring the coastline and other seaside towns via car. The beds were really comfortable and it has everything you need for a stay away from home. I would highly recommend this house for a family holiday.

  Reviewed by Caroline3.8★Aug 2023

• "A HUGE thank you for a lovely stay at 6 Chatterton Mews."

  A true home from home. Many thanks for the "welcome" pack, so thoughtful. Our daughter celebrated her 19th Birthday and I had made a cake to construct once we had arrived, so needed to whisk cream. Brilliant find of the electric whisk

  A belated happy birthday ! We are so pleased that you enjoyed your stay and found what you needed. We do appreciate you taking the time to feedback. Property Owner

  Reviewed by Karen5.0★Jun 2023

• "A really lovely property, clean, comfortable and extremely well equipped with all that we could possibly need for a fabulous long weekend stay."

  I wish we could have stayed longer.

  Reviewed by Colleen5.0★Jun 2023

• "What a beautiful property to stay for the week."

  Beautifully presented and fully Equipped. Clean and well laid out with thoughtful touches and a lovely welcome bag on arrival. Beautiful decoration inside and lovely enclosed garden. We couldn’t have asked for a better property to stay in. Perfect location. Have stayed in many properties with Sykes over the years and this is by far the best. We would love to return at some point. Thanks for a great stay.

  We are so pleased to hear that you enjoyed the house and had a great time. Looking forward to welcoming you back in the future. Property Owner

  Reviewed by Kevin5.0★Jun 2023

• "The bathroom shower temperature is controlled by the taps."

  It's almost impossible to set a safe temperature. It's either scalding or cold unless the user is VERY precise with the settings. Definitely not suitable for children. A thermostatic valve needs to be installed ASAP. A second key could be provided as we were two families (2 x 2 Adults) and had to co-ordinate our return to the property. The key safe is of course the answer but a second front door key would have been useful. Overall a very lovely property. We have stayed at a lot of similar properties this one is at the top of the list.

  Reviewed by Keith4.7★Apr 2023

• "An outstanding property which is stylish comfortable and full of attention to detail."

  We will ve returning

  Thank you so much for the lovely feedback. We are very pleased you were comfortable and look forward to welcoming you in the future. Property Owner

  Reviewed by Joanna5.0★Apr 2023

• "Beautiful property that had everything we needed and more."

  The owners left instructions on how to work everything which were easy to follow and very useful. Would highly recommend the property and would definitely return.

  Thank you so much for taking the time to leave feedback it’s very useful and appreciated. We are happy that you enjoyed your stay in beautiful Lyme. Property Owner

  Reviewed by Abigail5.0★Feb 2023

• "Lovely place to set at beautiful accommodation"

  Thank you for the nice feedback we are so pleased that you enjoyed it. Property Owner

  Reviewed by Mary5.0★Oct 2022

• "It was a quiet, comfortable property and well equipped so we had a lovely relaxing holiday Thankyou."

  Thank you for taking the time to feedback. We are so pleased that you had an enjoyable stay. Property Owner

  Reviewed by Sally5.0★Oct 2022

• "Superb property with quality furniture, beds, bedding & very well equipped kitchen."

  The garden was looking a little tired but we were more than happy with the patio seating, additional recliners & beach chairs in the outside store. 2 free parking spaces a real bonus in a seaside town. Would definitely recommend. We had hoped to walk into Lyme Regis but discovered the climb back to the house was incredibly steep & a bit too far however there was plenty of parking in the town.

  Reviewed by John5.0★Sep 2022

• "The property was lovely, the kitchen was so well equipped and everywhere was spotless."

  A nice garden with furniture to relax in at the end of the day A car is essential for guests with mobility issues. Walking into Lyme Regis was fine but my husband struggled walking back. Most days we parked in the town, but this will add to the cost of the holiday. Lyme Regis is a delightful resort ideal for children.

  Thank you so much for taking the time to provide us with feedback, it’s very kind of you. We are so pleased that you enjoyed the property and town. Lyme regis is very beautiful but hilly for sure! Property Owner

  Reviewed by Ann5.0★Aug 2022

• "The house has everything you could possibly need whilst on holiday."

  It was clean and welcoming, we liked the addition of a welcome pack of local goodies. The garden area was private and a great place to sit outside. We explored Dorset and Devon from the cottage. Highly recommend this as a place to stay.

  Reviewed by Victoria5.0★Aug 2022

• "Lovely property, everything we needed."

  Thank you so much for taking the time to feedback we do appreciate it. So pleased that you enjoyed the house ! Property Owner

  Reviewed by Sandra5.0★Aug 2022

• "This was the best we had ever stayed in!"

  Everything was as we hoped and even better. Excellent furniture , bedding, towels etc - first class. Loved the Welome pack with local items. Thank you.

  Thank you to our very first guests (ever) for taking the time to provide such amazing feedback. We are so pleased that you enjoyed the house so much and hope that you had a fabulous break in Lyme Regis ! Property Owner

  Reviewed by Eric5.0★Jul 2022

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