57 Cliff End

30 Customer Reviews

• "Property was small but adequate door entering was very difficult to open and close No activity or shops found 1 mile away like stated Veiw was amazing."

  Property was well stocked

  Hi. Hope you enjoyed your holiday. Colwell Bay, with its shops, restaurants (including The Hut), cafe, boat, paddle board and deck chair hire are a 20 min walk away along cliff top. However as tourism on the island is seasonal and you visited after the holiday season many facilities are likely to have been closed. If you visit the island again and want attractions to be open, I suggest visiting in main holiday season. Obviously accommodation is dearer then. Fortunately the natural beauty of the area is permanent. Property Owner

  Reviewed by Shaun3.4★Sep 2024

• "Having booked the property we then read the the reviews which didn't seem to be that favourable but we loved this accommodation."

  The main feature we really loved was the view looking out over the solent to the needles. Yes, it could be regarded as a bit dated but it was clean and had everything we needed. If anyone in your party needs Internet access that may be an issue as mobile signal on that site is a bit weak to say the least (there is a site wide wifi but the signal isn't that strong) but to be honest the view far from makes up for that. Would we go back to that specific property ? Yes - no doubt.

  Hello Thanks for your honest feedback. I agree that the chalet would be more attractive were it to be updated slightly. However,although I manage the accommodation, in partnership with Sykes letting agency, the chalet is owned by our whole family. My mother and sister really like the current interior and are very resistant to change. As you observed, everything needed for a short holiday is present at the chalet and the view is fabulous. I think the prices, set by Sykes, reflect the standard of accommodation. We’re so glad you enjoyed your holiday there. Property Owner

  Reviewed by Dave4.7★Aug 2024

• "Television wasn’t tuned in and owner suggested we turn the chairs round and look at the sea!"

  We arrived there late Saturday,and she said that nothing could be done till Monday! Fortunately we spent time on Sunday morning and managed to tune it in. However this happened again a few days later. I’d suggest a new TV, new bedding, and new towels! Very dated decor, needs a major upgrade !!! Small, uncomfortable bed, and thin towels like sandpaper!!! Wouldn’t recommend to anyone!!! Have had a lot better for the same price!!!!

  Reviewed by David1.6★Aug 2024

• "Lovely place with fantastic views - definitely recommended"

  Really glad you enjoyed your holiday. Maybe you’ll return and enjoy better weather next time! Property Owner

  Reviewed by Sally5.0★Jul 2024

• "Really clean and comfortable property love our holidays here"

  Hi Valerie We love that you enjoy the chalet & are passionate about the views. We hope that you will keep returning for many years to come. Property Owner

  Reviewed by Valerie5.0★Jun 2024

• "This is the third time we have visited 57 Cliff End."

  We had another wonderful holiday. The location is breathtaking and we never tire of the view. There are lovely walks from the property, including improved access to the beach. The property is well equipped and comfortable and provided everything we needed for a relaxing holiday. Good weather was a bonus. As evidence of our recommendation we have booked again for 2025!

  Hi Ian & Glenys (appologies if I’ve misspelled either name!) So glad you enjoyed your holiday; especially after missing out last year. Thank you for taking the time & trouble to leave positive feedback. It’s usually only the complainers who do so! Glad you liked it enough to return next year. Property Owner

  Reviewed by Ian5.0★Jun 2024

• "Property was very clean the furniture was modern and very comfortable."

  After I had unpacked on my arrival a lady came to check on me to see if the chalet was okay and had brought some tea bags milk and biscuits which I thought was very kind of her. I have stayed on this site before in an other chalet on a number of occasions the last being May 2021. This is by far the best experience and I hope to return this year . The chalet has a very good view and site was very peaceful. I hope to rent this chalet again.

  Thank you for your positive feedback. I’m so glad you enjoyed your holiday and would like to return. Property Owner

  Reviewed by Paul4.7★May 2024

• "Everything wonderful, except the sliding front door."

  Incredibly stiff to slide. We found the best way was to pull/push between us. Less able people than us might have a problem. Otherwise, this is the second visit to 57 for us and will probably return.

  Hi So glad you enjoyed your holiday. I tried to engage someone to fit new runners to the sliding door as I know it has become stiff despite having new runners fitted 2 years ago! Unfortunately we were let down as he failed to show up and now we’re very busy with guests! I do lubricate runners with silicone spray every changeover but recognise this will need addressing as soon as the season quietens down. Hope it won’t deter a return visit. Property Owner

  Reviewed by Perren4.7★Apr 2024

• "Great view."

  But, monks lane a little bit awkward to navigate when others cars are traveling in the opposite direction. Everything you would need for preparing your own food.

  Hi. Glad you enjoyed the magnificent views from the property. Monks Lane is slightly narrow but you get to know where passing places are and at least it’s now been resurfaced so is devoid of potholes. I think you’ll agree the speed bumps necessitate drivers need to take a very steady pace! Property Owner

  Reviewed by Jim4.4★Mar 2024

• "Wonderful views and location."

  Could be smartened up. Suggest a grab handle is fitted in the shower area. Quite dangerous for anyone unsteady on their feet.

  Hi Yes I agree, grab rail would be a useful addition to shower. Will sort this prior to next season. Hope you enjoyed your stay. Property Owner

  Reviewed by David3.1★Sep 2023

• "A lovely chalet and well equipped."

  The only thing I would add would be a hoover especially having a young child it’s easier to keep clean. The owner left us biscuits, milk and tea which was much appreciated thank you. Beautiful views, cosy and a well equipped chalet. We will treasure the happy memories of the holiday forever and will look forward to returning.

  Reviewed by Joanne4.1★Aug 2023

• "On the day of arrival we were greeted with no running hot water, but only a electric shower."

  We rang both emergency numbers and got no response until Monday where linstone chine were pleasant but unable to help due to been chalet was privately owned. When we contacted sykes about the issue we then a found on the Sunday a note inside a bag with a box of chocolate biscuits. The note explained fully what the owner had experienced with her boiler/tank breaking two hours before our arrival. This note clearly shows the owner knew before we arrived and sykes knew nothing about the breakdown. If we knew before we got there I would of been open to going to another site. But been as I have a disabled wife and a family I would have to repack when I EVENTUALLY knew about the lack of running hot water. So I would of been exhausted with moving. The state of the bathroom was deplorable, there was brown scum around all the taps and around the tiles. There was heavy brown staining on the laminate floor. I seriously think the bathroom was last cleaned wnen jimi hendrix played the Isle of wight festival!!!! .(photos were sent to sykes) I was determined not to let my family to use the bath until I took photos and spoke to sykes about both issues. Access was tried on 2 occasions by the owner and in the 2nd occasion I had a phone call from the owner asking why the key was not in the safe, my reply was it was with me. The owner asked what time we would be back because she wanted her plumber to measure up the loft hatch to make sure a new tank would fit through. I obliged and got back within 45 mins. The plumber measured up and went that night.whoever cleans in that bathroom seriously needs to up their game. A refund was eventually agreed of £200.after this I tackled the bathroom and left in a better state. Now if i didn't contact sykes would the owner let things continue on??, I think she would of. In the visitors book if you leave a constructive comments about the lack of cleaning, the owner has left comments about the people who stayed there. People have saved long and hard to book this chalet and the owner/sykes are charging top dollar for this below par 1970's chalet, so I personally think the owner is borderline arrogant when challenged. I will not be booking this chalet again as I think my family deserve a LOT better. Finally i would like it noted it gives no pleasure stating this

  My profuse, repeated apologies for lack of hot water coming out of appropriate tap. Unfortunately I only discovered this failing a couple of hours prior to your arrival. Fortunately there is an electric shower and kettle. It’s a shame that after your enjoyable holiday at our property last year, this year was a less positive experience. I can assure you I spend considerable care and effort cleaning the chalet every Saturday morning. Property Owner

  Reviewed by Andrew1.9★Aug 2023

• "Living Room/Kitchen - dangerously hot water from kitchen tap."

  Frying pan needs replacing. Broken tin opener. Filthy top shelf of saucepan cupboard.Thick dust on TV table. Old cobwebs behind Radio on mantlepiece. Bathroom - shower totally inadequate (came out of the ark!). Water pipes between the toilet and bath very dirty. Bath panel needs fixing. Heated towel rail in need of repair. Bedroom 2 - squashed mosquito on wall above head ( I left it there). Totally inadequate hanging space for clothes - one wardrobe, more than half filled with pillows, electric blankets and blankets, for 2 bedrooms. There were only two of us - am not sure how a family of 4 would cope. This is all about the property. Very disappointing. The view from the bungalow, however, was stunning.

  I do hope you managed to enjoy your holiday despite the many faults you identified with our property. Many of our clients return every summer which I think says more about the chalet than any of your negative - and frankly spiteful - comments. Keep spreading the love and joy! Property Owner

  Reviewed by Carolyn1.3★May 2023

• "Had another lovely week here."

  Very clean and comfortable.

  Thank you. Glad to see you’ve booked again for next summer. Property Owner

  Reviewed by Valerie5.0★May 2023

• "Unfortunately due to an oversight, there was no bedding (duvet cover, pillow cases etc) and there were no towels or toilet roll."

  After a telephone call this was delivered in a couple of hours. The cottage was warm and had all you need for your stay. The bathroom is a little tired, but has everything you need.

  Sorry about the ‘blip’ which I’m pleased to say was rectified quickly. Agree that some areas not so asthetically pleasing but believe this is reflected in the Sykes pricing scale; The price paid is remarkable for location and view. I hope you agree as I see you wrote in visitors book that you’d consider staying again? Property Owner

  Reviewed by Sally4.7★May 2023

• "Brilliant holiday in a lovely property."

  Fantastic views and very clean and comfortable. A few minor niggles. The toaster is faulty and takes a lot of fiddling to get the toast right (I find this in a lot of properties I have stayed in). Also, when, oh when will holiday cottage builders/owners realise you need a thermostatic instant heat shower. Cheap non-thermostatic Tritons are so variable in temperature. Cold showers or scalding hot water depending on whether someone else in the property, or next door, runs the cold tap to fill the kettle. I have found this in camping shower blocks, too. It isn't necessary. Thermostatic units are not that much more expensive. (I am a retired bathroom fitter so this detail really annoys me!) HOWEVER, we had probably our best holiday ever in this property. I would recommend it to anyone. There is such a lot to see on this small island. My compliments to the owner for cleanliness. WE really enjoyed our stay and if we come back to the IOW this property will be our first choice.

  Thanks for taking time to submit detailed & constructive feedback. So glad to hear how much you enjoyed your holiday. Toaster has been replaced this season and looking into your suggestion to replace shower. Property Owner

  Reviewed by Perren4.7★Oct 2022

• "Excellent property and views."

  Appreciate the efforts by the owner leaving milk and biscuits there on arrival. Only negative things I can say is the ceiling above the bookcase looked like it had previous been leaking. This could do with urgent attention before the next lot of bad weather. Also the little freezer keeps over freezing this leading to having difficulty closing it to seal it properly Apart from that it was an excellent property, I hope to book with you again soon.

  Thanks for taking time to give feedback on your recent stay at Cliff End. We aim to do a little upgrading each winter in preparation for following season. I think a new fridge is on the cards with the decoration. Property Owner

  Reviewed by Andrew4.1★Jul 2022

• "Property probably has the best view on the IOW,however the interior is living in the 50’s and needs a major make over."

  Ornaments/bookcase need removing,curtains are dirty and do not fit. Bedrooms are cramped,small beds are shot and need replacing,also tiny bedrooms not suited to 4 people. Lack of Wi-Fi a nuisance. Found ladies dirty knickers in a drawer from previous occupant !

  Thanks for taking time to submit feedback. We agree that the view is one of best on island. Property Owner

  Reviewed by Martin2.2★Jul 2022

• "Amazing views, walking distance to the beach."

  The home if full of information leaflets of things you can do, dvds, games, books, and even toys for children. It is pretty small but they have made use of the space well. Would definitely return. We was only left 2 bath towels and 2 hand towels. If you have 4 guests i advise you take some of your own towels.

  Hi. So glad you had a pleasant stay and thanks for positive feedback. My apologies for not leaving enough towels. I mistakenly thought a couple were staying that week. Property Owner

  Reviewed by Claire4.1★Jul 2022

• "In need of general updating."

  The beds are very very uncomfortable… new mattresses are an absolute necessity…. otherwise the rest of the chalet is dated but serviceable. The location is fantastic.

  Thanks for taking the time to submit feedback and so glad you appreciated and enjoyed location. A number of our guests return frequently and none have complained about bed comfort. Sorry your experience was not a happy one. Property Owner

  Reviewed by Robert3.8★Jun 2022

• "Lovely view across the bay towards the needles, but March is not a good time to go to I of W as everything is closed, we never did find a shop near by to get bread and milk."

  Glad you enjoyed lovely views from chalet. Some of the main tourist attractions do only open for summer season which generally begins Easter. It depends what you’re looking for during your stay really I suppose. Recent closure of site shop means nearest food shop is in Freshwater village a 5 min drive from chalet. Property Owner

  Reviewed by Edith3.8★Mar 2022

• "The kitchen was very well equipped, so thank you!"

  There was a pair of kitchen scissors with the handle broken which needs to be replaced and also a coat hook on the back of the bedroom door that was broken. Both of these were discovered upon arrival but they didn't inconvenience us. The view was spectacular!!! The sofas are really past their best with very little support underneath and the bedding and towels also a bit faded, not that we were bothered, but just for feedback. We appreciated the thinner summer duvets too...something that is often overlooked! It was great, and much appreciated, to have so many towels and tea towels, plus soap, washing up liquid, detergent and toilet role. The tea bags and milk were also GREATLY appreciated. There was a great selection of books. Our suggestion to be to get rid of the brown kitchen unit to create more space in the kitchen, as the remaining cupboards have got more than enough space for utensils and food. the freezer box really needed defrosting but thank you for the use of the ice packs! The shower is also a bit problematic. Other than that, everything had been thought of! Thank you.

  Reviewed by Alison3.8★Aug 2021

• "The cottage was dirty and very old fashioned."

  The tiles in the bathroom had black mould. The oven was filthy. The bedroom was so small there was barely room to move and we were constantly banging ourselves on the furniture. The location was good but the cottage needs a total revamp to justify the rates being charged.

  Reviewed by Christine2.2★Jul 2021

• "Fantastic location."

  Had everything we needed for a lovely holiday. We enjoyed it enough to book again for next year, so our comments are meant to be helpful. Although we had a great time, a couple of things would have improved our stay. The shower worked fine for us but the bath badly needs a non-slip mat and it would be nice to have a bath mat, the cork board provided is not fit for purpose. The toilet does not flush efficiently requiring several repeats. The bed was really comfortable, but the sofas are very low and the seat cushions are flat.

  Reviewed by Ian4.4★Jun 2021

• "Beautiful setting and access to all amenities, quite near."

  Chalet was lovely and clean,shower very poor flow.Compact ,however suitable for holiday accommodation Definitely need a car as a long walk up the drive to the chalet site.we really loved it.

  Reviewed by Doreen3.8★May 2021

• "Views amazing with beautiful sunsets."

  NEGATIVES We did not have big expectations of this property as only rated 3* but however we did expect it to be clean! It wasn't!!! There were cobwebs in every room. Utensils, some crockery and glassware were dirty. Hand prints on patio doors. Excess dust and hair on top of headboard in double room which was exceptionally cramped with sharp metal hinges on wardrobe door at pillow height. Bath very slippery when using shower. Property needs complete deep clean. Furnishings old and dated with no support on sofa seats. Fridge appeared clean on initial opening but ice box compartment dirty with something stuck inside! Oven had not been cleaned. Surrounding areas around cooker greasy. Kitchen cupboards contained a party used garlic head. Sugar in container complete with tea/coffee stains. Old opened tub of dried milk. Musty smell throughout chalet - helped by having windows open throughout our stay. My white soled slippers were filthy by the end of our stay and were disposed of as we left for home! The standards of cleanliness were not as they should have been particularly in these unprecedented times of COVID 19. Photos available if required to support these complaints.

  Reviewed by Wynne1.6★Oct 2020

• "Very easy access to the holiday home."

  Could benefit these days with an Internet connection, however, this did not distract from an enjoyable week.

  Reviewed by Rosemary3.8★Sep 2020

• "Outstanding views from the accommodation, everything we needed for a great get away form the current situation."

  Within easy reach of a lovely beach shop and restaurants. Lovely part of the island we highly recommend it .

  Reviewed by Alexandra5.0★Sep 2020

• "Road has now been resurfaced."

  No shop or pub nearby never found a launderette anywhere. Chalet needs good clean right through as found spiders and cobwebs and sock down side bed so it's not been cleaned properly.

  Reviewed by Susan3.8★Sep 2020

• "As we are both retired we felt that the vicinity of the site was very isolated and if we didn't have a car we would have been stuck at the site."

  Also the access road to the site was atrocious and would not be surprised if the car had not been damaged. Secondly there was not any shop within the site so to get any supplies you had to get in the car to freshwater. We would not go back there the only plus side was the chalet was nice and well equipped and the view exceptional.

  Reviewed by Margaret3.1★Aug 2020

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