The Willows

21 Customer Reviews

• "Dear Debbie and Phil, Thank you very much for a wonderful stay at ‘The Willows’."

  It’s a lovely bungalow, in a good location, very comfortable, peaceful and within walking distance to the sea. We thoroughly enjoyed visiting the area and were lucky enough to catch quite a bit of sun. We would highly recommend and would definitely return if we come that way again. It’s a beautiful part of the country.

  Good Morning Sarah Thank you for your review. So pleased you enjoyed “The Willows” and the surrounding areas and even managed to catch some sun which is always a bonus. Thank you for leaving the bungalow clean and tidy. We do hope you visit us again. Many thanks Debbie & Phil (Owners) Property Owner

  Reviewed by Sarah5.0★Oct 2024

• "The Willows is a beautiful renovated bungalow."

  Comfortable double bed , but the single mattresses were very soft . Although the breakfast bar is convenient, we felt not having a table made it unsociable for eating or playing games. The garden is amazing, with plenty of seating. The sofas are extremely clean but not very practical for comfort for 3 or 4 people. The bathroom was spotless with an amazing walk in shower. The property is very well situated , being a few minutes from weymouth and roads to other places. Overall we had a lovely stay .

  Good Morning Susan , thank you for your review. So please you enjoyed the bungalow and your holiday in Weymouth. We appreciate your feedback and we will look into seeing if we can improve on anything you have mentioned. Thank you for leaving the bungalow clean and tidy. Many thanks Debbie & Phil (Owners) Property Owner

  Reviewed by Susan4.4★Sep 2024

• "Lovely clean, well equipped cottage in a very peaceful area of Weymouth."

  Lots of room for a family with a lovely garden and easy parking. Ideal for me as a minutes walk away from family I come to visit! I would definitely stay there again.

  Thank you Rachel for your positive review. Great news we’re only a short distance from family. We would love to have you visit again and enjoy all Weymouth has to offer as well as the added bonus for you to be so close to family. Thank you for leaving the bungalow so clean and tidy. Until next time. Many thanks Debbie & Phil (Owners) Property Owner

  Reviewed by Rachel5.0★Aug 2024

• "Beautiful rooms and very clean, would stay again."

  Good Morning Emma Thank you for your feedback . So pleased you enjoyed “ The Willows”. Thank you for leaving the bungalow so clean and tidy. Looking forward to having you return to stay again. Many Thanks Debbie & Phil (Owners) Property Owner

  Reviewed by Emma5.0★Aug 2024

• "Avoid at all costs!"

  We drove over 3 hours to find beds crawling with bed bugs, stained towels, hairs all over the bedding, dirty mugs, sharp needle on the floor. We tried to contact Sykes cottages the same evening, but didn’t get any reply, so we took photos and videos of bed bugs and drove back home the same day.The next day we managed to get hold of Sykes cottages and asked for the full refund. They offered to change the bedding and refused to give any refund. Changing bedding doesn’t solve the bed bug problem. When we lifted the mattresses, bed bugs were crawling on the bed frames. It was extremely filthy under the beds too. The property description doesn’t match the reality. Very poor customer service. Avoid!

  These issues were investigated the morning they were reported by a Dream Cottages manager and a Pest Control professional. No bed bugs were found in any room at the property and we did a full inspection of the cleanliness and found the house to be cleaned to a high standard. The Dream Cottages Team Property Owner

  Reviewed by Sandra1.3★Jul 2024

• "What can I say except this was a Lovely property."

  We had a slight issue on the Sunday morning to find the shower drain been blocked and slight flood in bathroom but this was resolved on the Monday. Beds and furniture was comfortable, plenty of towels , tea coffee etc was a welcomed sight due to our very late arrival on the Saturday night. Peaceful area, but ideally located for the main road to various lovely places which we visited several over the week , all amazingly beautiful and some we visited twice. If we decide to visit Weymouth again we would definitely book the "Willows"

  Good Morning Ann Thanking you for taking the time to such a lovely review. So sorry you experienced the slight issue with the shower drain and glad it was quickly resolved for you. Sounds like you had a wonderful time in Weymouth and managed to see lots of the local attractions. We would more than happily welcome you back again at “The Willows”. Thank you for leaving the bungalow in such a clean and tidy condition. Kind regards Debbie & Phil (Owners) Property Owner

  Reviewed by Ann5.0★Jul 2024

• "Nice little bungalow on a quiet road."

  The bungalow was clean and had the basic things we needed. It is in an excellent position for a short drive into Weymouth and lots of other popular holiday places

  Good Afternoon Lynda Thank you for your review. We do hope you enjoyed your time at “The Willows” and enjoyed your holiday in Weymouth. Thank you for leaving the bungalow so tidy and clean which is always appreciated. Hope to see you again . Kind regards Debbie & Phil (Owners) Property Owner

  Reviewed by Lynda4.1★Jul 2024

• "A lovely place to stay, if you don't want to use your car near to bus stops to get around."

  The place is very comfortable and in a quiet location would definitely stay there again.

  Thank you Maureen for your great feedback and leaving the bungalow lovely and clean and tidy, which is much appreciated. Looking forward to welcoming you again. Kind regards Debbie & Phil Property Owner

  Reviewed by Maureen5.0★May 2024

• "Great bungalow with excellent location everything great but did struggle with the front step small one needs extending to make them equal size easy to trip up."

  Back steps into garden which was lovely would benefit from tape at the edge of each step as also a hazard. Shower head needs replacing goes all over the place luckily rain head ok otherwise would have gone out and bought a replacement. Only small things but still need sorting would revisit as had a good holiday good weather and loved Weymouth!

  Good Morning Jennifer Thank you for your review and glad you have had a lovely time and enjoyed the bungalow. Just touching on a couple of things you mentioned , the shower head - as you probably noticed it was a new shower but we suffer with hard water and occasional limescale build up inside it. This has now been rectified. The 3 small patio steps have now had the edges painted . As for the front step in the porch way, this is the original one from when the bungalow was built. However we will look at consulting our builder to see if anything can be done . We appreciate your comments and like to thank you for leaving “The Willows” very clean and tidy . Hopefully you’ll visit us again. Kind regards Debbie & Phil Property Owner

  Reviewed by Jennifer4.7★May 2024

• "Great place,location and amenities"

  Good Morning Pauline Thank you for leaving a review for us , hope you had a lovely time and enjoyed the bungalow. Hope you visit “The Willows” again. Thank you for leaving it so clean and tidy which is always appreciated. Regards Debbie & Phil Property Owner

  Reviewed by Pauline5.0★Oct 2023

• "Lovely property which was ideal for our party consisting of myself partner and little boy."

  Location is ideal lots of amenities local. Just a small point regarding the taps in the kitchen I was stood for a while stumped for a moment as to why I couldn’t get hot water in the kitchen only to realise that the hot and cold tap are on the wrong way round and the cold tap was in fact hot water. Maybe a little note/sign just to avoid confusion would be helpful. If you’re a couple or small family looking for a home from home visit to Weymouth this is definitely a good property for you. Thank you for a lovely stay.

  Good Afternoon Rhia Thank you for taking the time to leave us a lovely review. So sorry about the taps , they have been recently fitted the correct way around but the hot and cold markers were put on the wrong taps this has now been rectified. Thank you for bringing this to our attention. We are so pleased you enjoyed your holiday in Weymouth and for leaving the bungalow so clean and tidy. Regards Debbie & Phil Property Owner

  Reviewed by Rhia3.8★Sep 2023

• "We found the bungalow idea for our holiday, we were fortunate and had lovely weather so enjoyed the back garden."

  The position of the bungalow was also good, quiet but all the amenities within easy reach. We had a lovely week.

  Good Afternoon Alvin Thank you for taking the time to leave a lovely review for us . So happy you had a great week with us and enjoyed the garden too. We also hope you had a wonderful time in Weymouth . Thank you for leaving the bungalow nice and clean and tidy, this is much appreciated. Hopefully see you again. Regards Debbie & Phil Property Owner

  Reviewed by Alvin4.4★Sep 2023

• "Lovely accommodation, perfectly situated."

  Nice Garden space.

  Good Afternoon Russell Thank you for leaving a lovely review for us. So happy you enjoyed the bungalow and it’s location and enjoyed the garden. Thank you for leaving it so clean and tidy which is appreciated. We do hope to see you again. Regards Debbie & Phil Property Owner

  Reviewed by Russell5.0★Aug 2023

• "Just returned from a wonderful stay at The Willow!"

  We had seen an apartment which was in the centre of Weymouth but so glad we went with The Willow. It’s spacious, clean and well presented, offered all the amenities that you need. The garden itself was lovely and with 2 young children they made use of it. The lighting around the garden in the evening was a nice touch. Location is great, only a short drive to the centre of Weymouth. Wished we booked a little longer! Have recommended to my family and friends, we’ll definitely book again!

  Good Morning Gemma Thank you for taking the time to leave such a lovely review. So glad you chose to come and stay at “The Willows”. It sounds as though you and the family had a wonderful time in Weymouth. Really happy you and the children enjoyed the bungalow and it’s amenities and had the enjoyment of the garden too. Thank you for leaving it so clean and tidy. Looking forward to welcoming you back. Kind regards Debbie & Phil Property Owner

  Reviewed by Gemma4.7★Aug 2023

• "Lovely modern property !"

  And a great base for Dorset. Lovely to be able to sit in the garden in a summers evening! Very clean and I love the fact that a bathroom shower mat was there for the shower ! This made sound silly but showers are slippy! I will book this property again!

  Good Morning Natasha Thank you for your fab review. Glad you managed to enjoy the garden and the bungalow as a whole. Thank you for leaving the property so clean and tidy it is appreciated. We look forward to you coming to visit ‘The Willows’ again. Regards Debbie & Phil Property Owner

  Reviewed by Natasha5.0★Aug 2023

• "Great little holiday home in easy reach of Weymouth and the surrounding area."

  We had a great stay at The Willows. The bungalow is very well appointed, clean and everything in good working order. The beds are comfy and the kitchen is well equipped. Thanks for a lovely holiday.

  Good Morning Harriet Thank you for your lovely review. We are so pleased you enjoyed your holiday at ‘The Willows’ and found everything to your liking. Thank you so much for leaving the bungalow clean and tidy it’s much appreciated. Hopefully you will come and stay with us again . Kind regards Debbie & Phil Property Owner

  Reviewed by Harriet4.4★Jul 2023

• "This is a lovely little bungalow and it has been renovated beautifully."

  Even the beds were comfortable which almost never happens in a holiday home :-) Only criticism is that the main bed isn't a king size which would have made it totally perfect.

  Good Morning Karen Thank you for taking the time to do a lovely review for us. We are so pleased you liked the decor and found the beds so comfy. The main bed is actually a king size although it is only standard king and not a super king. We do do hope you had a great holiday in Weymouth and hope you come and stay with us again. Thank you for leaving the property in a clean and tidy condition. Kind regards Debbie & Phil Property Owner

  Reviewed by Karen4.7★Jul 2023

• "We had a lovely week away at The Willows."

  It's a lovely well appointed property. Lots of information about cooker /dishwasher/appliances etc. All on one level which for us was essential. Lovely sunny garden. Plenty to do in the area, enjoyed the walk to Bowleaze cove. We loved the fact that it was quiet when we came back, made it so relaxing. Another front door key would have been useful. We will definitely return . Thank you Anne

  Good Morning Anne Thank you for your wonderful review. We are so pleased you had a lovely holiday in Weymouth and enjoyed our bungalow. As for the key we will have a chat with Dream Cottages to see if this is possible. We do hope to see you again and would like to thank you for leaving the bungalow so clean and tidy . Kind regards Debbie & Phil Property Owner

  Reviewed by Anne5.0★Jul 2023

• "We have just returned from The Willows, Preston, Dorset."

  The bungalow was beautifully decorated and well equipped and immaculately clean. The bedding and towels were pristine but there were no pillow protectors on the pillows, just pillow slips. We did have a major problem with the steps leading into the front door and the steps leading out to the terrace and garden. These steps were not mentioned in the holiday bungalow description. We are both elderly and disabled and therefore chose this bungalow carefully to consider our mobility. The catch on the back door (to keep it open) is behind the door and difficult to reach with 2 hidden steps at the side of the terrace. Whilst trying to undo the catch to close the door, my wife slipped on the side step and had a fall. Luckily no bones broken but had nasty cuts and scratches on her foot. She takes a blood thinner so we had a problem trying to stem the bleeding. The terrace paving stones are all in line and deceiving when looking out from the back door and they lead down in various heights which is disconcerting. Not only did we have problems with these steps but a toddler could easily fall and have devastating injuries. There is nothing to hold onto to steady yourself either. We strongly advise that there should be a handrail. The front door had a high lip leading out to the first very narrow step and then to a wider step before reaching the path. This narrow step is hazardous and all together difficult to manoeuvre when you have mobility problems like 2 crutches to aid walking. All these hazards should have been mentioned in the description for this holiday home. Sorry to be so critical but we were very happy with the bungalow in general.

  Reviewed by Paul3.4★Jun 2023

• "Needs plastic cooking pot for microwave for cooking peas & beans etc."

  Good Morning Michael Thank you for your recent feedback on The WIllows. Hope you enjoyed your stay in the bungalow and you had a wonderful holiday in Weymouth. We do appreciate all feedback and as this property is new to the holiday rental market the items which you would have found useful have now been added with a few extras. Thank you for leaving the property in a lovely, tidy , clean condition as this is very much appreciated . We do hope we can welcome you back again for a holiday in the near future. Kind regards Debbie and Phil Property Owner

  Reviewed by Michael5.0★Jun 2023

• "Lovely property, clean and private garden which could have benefited from a table to eat off outside especially as weather was so beautiful."

  Very difficult eating off your lap and no trays provided either. Shower could do with a container to hold your bathing items. Our son who was with us has a walking disability and found it difficult to keep bending and also a Bath mat in shower is required. We had to use towel in shower so he wouldn’t slip! Also no casserole dishes or Tupperware boxes to cook/store things in or put in microwave. A squeeze mop would be handy to mop up water from shower and clean floor. All just little things. A nice holiday we had anyway.

  Good Afternoon Michael Thank you for your recent review and appreciative comments which we have taken on board. As you probably noticed everything is brand new in the property ,this is a new venture for us so suggestions are most welcomed as we want to make your stay a rememberable home from home experience. Following your comments we have added extra non slip trays for guests to use as an alternative to the breakfast bar. Also added non slip shower mat, an assortment of Pyrex and microwave dishes and plastic storage containers. We have added a table and chairs for alfresco dining to enhance the garden furniture which was already there. We do hope you enjoyed your stay in Weymouth and come and visit The Willows again for a holiday in the future. We would like to thank you for leaving the bungalow so clean and tidy , this is very much appreciated. Kind regards Debbie & Phil Property Owner

  Reviewed by Michael4.7★May 2023

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