Sherpa

17 Customer Reviews

• "We had a great time at the house."

  Perfect location and loads to do.

  Reviewed by Christopher4.1★Oct 2024

• "Thankyou for sharing your wonderful property with us , it was great to return to Wellow after so many years of moving away."

  Thank you for the kind feedback and pleased that you enjoyed your return to the area. Property Owner

  Reviewed by Karen Louise5.0★Sep 2024

• "Lovely house with bright, spacious accommodation in a great location."

  Sherpa was the ideal holiday setting for our three generation family group of nine. A well equipped homely experience for larger groups to holiday together with a nice garden area. We enjoyed the plentiful Sunday lunch at The Red Rover pub and the space and activities at the local play park, both are just a 5 minute walk away from the property. We found Sherpa to be ideally situated to visit Paultons Park, Beaulieu, Longleat and Southampton. We would definitely recommend holidaying at Sherpa.

  Many thanks for the kind feedback and for highlighting the numerous local activities available from Sherpa. Property Owner

  Reviewed by Jackie5.0★Aug 2024

• "We enjoyed our stay in this lovely house!"

  Many thanks for your kind feedback. Property Owner

  Reviewed by Adella4.7★Aug 2024

• "Glass was apparently not collected by the local authority and there was no additional information of how to dispose of it."

  Not sure what to do, it was left near the bins, we assumed that the maintenance crew knew where and are instructed to dispose of it. There were a few niggles with the property that once seen to would improve the experience greatly. Details can be provided if required, I do not wish to be negative about a generally great stay in Sherpa which is ideally placed to explore the New Forest and beyond.

  Pleased that you enjoyed your stay. It is annoying that glass is not collected in the recycling bins (there is a local glass recycling facility on an adjacent road alternatively it has to go in the black bins - we have added this information to the guest information folder). We are always keen to hear from guests re. "niggles" as clearly we are not onsite and also look to address asap - I have contacted you for more details. Property Owner

  Reviewed by Iain4.7★Jun 2024

• "We had a lovely holiday at Sherpa."

  Everything we could possibly need and more was provided. Beds were comfy, plenty of wardrobe and drawer space. The kitchen was amazing so light and clean, every appliance needed, plenty of cooking utensils and pits and pans. The living room and dining room were very comfortable with plenty of seating. The games room was a bonus, although we didn't use it a lot it was ideal for families with children. We did however have a couple if games of table football. We did make use of the garden and sat out there on the evenings, and played badminton, swing ball and coites. All in all we had an excellent week, obviously the weather helped as well. The only thing I would like to point out is that tge kettle needs descaling.

  Really pleased you enjoyed your stay at Sherpa. Unfortunately the water is hard in the are, but the kettle has been descaled (and will look at this more closely in the future). Property Owner

  Reviewed by Ann5.0★Jun 2024

• "I would like to say the house is a lovely size for large family and garden."

  Kitchen is amazing. But did have a few cleaning problems.kettle needs descaling badly or replaced as this was noted previous reviews. Cutlery tray in draw was awful.had to remove it and wash all cutlery.also counter tops on island needed a good clean. Master bedroom had no mirror. And the Mattress was so hard it was like sleeping on a board. This again was mentioned in previous reviews. Having a bad back already this did not help. It had a thin mattress protector on. This is not good enough. To have a good holiday you need a good night sleep. This needs to be sorted ASAP. Sofa by back door had a unpleasant smell.also no keys to open patio door to lounge. Also downstairs on suite has drainage smell. I feel awful to complain about these things but they do need sorting. It would be a perfect stay otherwise. Thank you.

  Pleased that you liked the house and garden, however sorry that you encountered some problems and always keen to hear feedback from guests of any issues so we can address. We have descaled the kettle and spoken to our cleaners re. your feedback (which is unusual) While the master bedroom does not have a mirror, the bathroom cabinet in the ensuite is mirrored, there is a mirror on the upstairs landing and at the foot of the stairs. Sorry to hear about your back, the bed is firm (which seems to be to OK for the majority of guests) however we have bought a king and two double toppers for future guests to hopefully address this issue. Re. the sofa and drain smells - having personally checked cannot find an issue (no one else has raised this point) but have added a key to the lounge patio door (previous guest had lost the key). Property Owner

  Reviewed by Samantha3.8★May 2024

• "Fantastic property with great amenities."

  Grandchildren loved the gaming room and the nearby park. Good location for visits to Paultons Park, National Motor Museum and, of course, walks in the New Forest. Would recommend Rockingham Arms for good "home cooked" food. Certainly recommend Sherpa for a family stay for larger groups.

  Reviewed by Colin5.0★Apr 2024

• "We had a really good week at Sherpa."

  A good range of facilities and a well equipped kitchen. Plenty of space for the nine of us. A good base for walks though it was very wet while we were there. There are also handy bus stops for Salisbury or Southampton.

  Many thanks for the kind feedback and really pleased you enjoyed your stay. Property Owner

  Reviewed by Steven5.0★Mar 2024

• "We enjoyed our stay at Sherpa."

  It was well situated for Winchester , Southampton and Salisbury. The accommodation was perfect for our family Christmas with facilities for for all generations. The kitchen was very well equipped and there were games and entertainment for the children. We can recommend Sherpa for a family get together.

  Thank you very much for the kind feedback and very pleased you enjoyed your stay. Property Owner

  Reviewed by Denise5.0★Dec 2023

• "Great location for exploring the New Forest, Stonehenge, Winchester and close enough for a day trip to the Isle of Wight."

  There’s a handy Nisa supermarket within easy walking distance. Plenty of parking space for 2 cars and a camper van. Great sized house for 5 adults and 3 teenagers (who appreciated the upstairs games room), while downstairs there were comfortable sofas and large dining table with plenty of space for everyone to sit. Storage options were good in each room (although no wardrobe in the downstairs bedroom) and the shoe area in the entrance porch was handy, as was the large double hall cupboard which had plenty of hanging space for coats. The kitchen was a lovely size and it was great to have extra space at the small table and breakfast bar and the double oven was fab for cooking for eight people. The house file contained very clear information with lots of suggestions for the area and the keys were very clearly labelled. Great outdoor seating and some garden games which got used between the showers! There was also a BBQ but sadly the weather wasn’t nice enough to make use of this. Niggles: The tap on the kitchen sink had to be turned on very carefully otherwise you got soaked each time you used it. A washing up bowl would also be useful. Kettle needs to be descaled. It would be helpful to have a selection of larger sized saucepans when cooking for eight people. The downstairs bedroom door sticks and can be difficult to open. The toilet seat in the upstairs family bathroom was broken and the holder for the shower head would not fix in position and just slid back down the pole. The mattress in the upstairs ensuite bedroom was hard and uncomfortable and one bedside lamp could not be used: it was not near a plug and the lead was not long enough to reach one. Missing a lock on the downstairs toilet (door through to the utility room). Overall, despite the above niggles, we were very happy with our stay and would still rate it 4 stars.

  Thanks for the constructive feedback and very pleased you enjoyed your stay. Regarding some of your comments, we have now provided a washing up bowl, descaled the kettle, added more saucepans and replaced the toilet seat. The bedside light had been connected via an extension lead, but this had been placed in a cupboard but now attached again and the sticky door and shower connector have been checked and are working. We have added a lock to the downstairs toilet (to utility room) and also provided mattress toppers in case people find the mattresses hard (clearly personal preference). Property Owner

  Reviewed by Debra4.1★Jul 2023

• "Great large modern detached property where our 3 families 5 adults 4 children 1 ..."

  Great large modern detached property where our 3 families 5 adults 4 children 1 dog had a lovely holiday Plenty of room great kitchen Conveniently located for beaches and forest activities Pub just round the corner Sports field also just round the corner which kids loved Nisa convenience store within walking distance

  Reviewed by Martin4.7★Jul 2023

• "We loved this property!"

  We had 6 adults and 3 chn staying and we all had plenty of space. The layout of the house is really good and the kitchen at the back is light and spacious. We had great weather for the week and so we used the garden for sitting outside and having BBQs in the afternoon/ evenings. There is a park area (4 mins walk away) with a football pitch and playground which the chn loved and we went there every evening. The location of the house to explore the area is great. It is a few minutes away from Paulton Park. We also had day trips to Salisbury, Christchurch, Southampton and Bournemouth beach (which we would highly recommend - really clean with lots to do there). We also had a day trip to the Isle of Wight on the ferry. We thoroughly enjoyed our week and would highly recommend this property to others.

  Reviewed by Mark5.0★May 2023

• "Excellent accommodation, everything needed for a stay at the house, which comfortably accommodated 9 adults and two small dogs."

  Brilliant location and close to shop and the Rover Pub which we can highly recommend the Sunday Lunch was superb.

  Reviewed by Margaret5.0★May 2023

• "Had a lovely time staying in sherpa, great comfortable house, good location for access to the forest, local shop and pub in walking distance."

  Plenty of things for the children to play with,all rooms generous sizes, as with previous reviews,toilet seat loose,bathroom, inner front door keys bit stiff,missing a lock on down stairs loo,downstairs bed door needs easing,these are all minor things and is still a 5 star house. Would definitely recommend.,easy got 4 cars on the drive perfect .

  Reviewed by Tim4.7★Mar 2023

• "A comfortable house with everything we needed provided."

  A very pleasant garden for adults and children. A good area for things to do - from beautiful walks in the New Forest to Forts, Peppa Pig World and Beaulieu Motor Museum - adults and children enjoyed them all. Issue with water supply is being sorted by owners who are very helpful.

  Pleased that you enjoyed your stay and thanks for the feedback. It transpires there was a blockage in the hot water tank which has been fixed - hope this didn’t cause too much inconvenience. Property Owner

  Reviewed by Sheila4.7★Oct 2022

• "Lovely house and well stocked with children toys, games console and table football."

  Very comfortable and in a very good location for new forest Lots of off street parking and a very good pub/Resturant a few hundred yards away. Even had a coal bbq at house. House in very good condition as new ( a few things. Toilet seat broken upstairs, no clothes airer, and front door keys 2 out the 3 provided do not open front two doors !!! Bins were not emptied ! Recycle and main rubbish …. We put curb side when we left so maybe emptied for next people) We all have a great uk holiday here, strongly recommend!!!

  Very pleased you enjoyed your stay and thanks for the feedback. We have added a clothes dryer, fixed the toilet seat and checked all the keys. We have also reminded our cleaners to put out the bins. Property Owner

  Reviewed by David5.0★Sep 2022

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