The Ferns

44 Customer Reviews

• "A well positioned property."

  We have stayed here before, and like the location. We found a few issues with the general maintenance, which we reported. However, none of these affected our stay in general, so we suggested they be attended to at the next maintenance visit. There were also some areas where the hoovering seemed to have been missed. The general request is that departing guests leave it clean, but it should be checked. That said, it was nothing drastic, but it does affect the overall review. It would not prevent us from staying in the future. I would also like to highlight the supply of basic essentials such as toilet rolls, dishwasher tablets and bin bags. Our original booking was for 5 people. Due to circumstances, only two of us were able to go. There were no spare toilet rolls, 2 dishwasher tablets & one black bin bag. As there are no recycling facilities, this quickly fills up. Had we all gone for the week, we would have had to purchase additional quantities of the above. Please, dear reader, do not be put off by my observations, this is a nice property. But, attention to detail is all important.

  Reviewed by Alan3.1★Oct 2024

• "We loved our stay at the ferns"

  Reviewed by Daran5.0★Sep 2024

• "Hello, For the price you charged us, we feel completely let down by the accommodation."

  Having used your company several times with a comfortable experience, this has surprised us! As an overview, but not limited too, the reasons are as follows: Hand towel on the main bed had what only can be described as an excrement stain on it, photo attached. Drawers in kitchen had bits of food & stains in, photo attached. Plastic kitchen table cloth completely sticky to touch, and God forbid you lean on it, the cloth comes up with your elbow or arm! Kitchen work surfaces sticky and beneath the wooden chopping boards on them, there was crumbs and bits of food. The carpets had stains on them and the kitchen floor was not clean or even cleaned. Moreover, the information folder asks for us to clean the ‘Cottage’ upon departure with advice where the cleaning materials and hoover are? Unbelievable! The property is listed as dog friendly but there is a sign at the bottom of the stairs saying do not allow dogs upstairs? The Lounge is like an echo chamber due to no soft furnishings! We are not blaming the owners in particular, as you as the holiday rental management company are, as far as I know, charging the owners for the cleaning of the property, along with agreeing the acceptability of the property for use as advertised. Furthermore, the pictures on your website are misleading, as the photos are taken in a camera mode that makes both the garden and the internal property look bigger than it is, similar to Estate Agents methodology. Being so upset and frustrated, we cut our holiday short by leaving two and a half days early. We are not normally the type of people who complain or leave negative feedback, but on this occasion, we had no choice. We await your response.

  Reviewed by James2.2★Aug 2024

• "We loved the house."

  The bedrooms and bathrooms were lovely and big. There are a few small things that let the house down but are easily fixed. The master bedroom needed better blinds or curtains as it was daylight even with the flimsy metal blinds closed. So we were awake at 5am. The sofas were lovely and new, but rock hard and very uncomfortable. Luckily we were out a lot, so didn't use them much. The kitchen needed a few smaller saucepans. The hob is small, so when cooking breakfast or a meal for a family just two large saucepans and a huge frying pan was too much to fit on the hob, so was dangerous. There were no smaller saucepans. It would also be very helpful to supply a small hose in the garden. We took our 2 dogs, and had lovely weather, but with the fake grass in the back garden, it needed washing down to stop it smelling. We had to fill lots of buckets, which isn't a big deal, but would have been so much easier with a little hose.

  Reviewed by Emily3.8★Aug 2024

• "Brilliant holiday home by the sea."

  About a 10 minute walk to the beach. Fantastically equipped house. Loads of games for the children which was a nice touch. House is very modern and spacious. Loads of room for our family of 6. Parking for 2 cars and lots of space on the road if required. Lovely top floor bedroom with walk in wardrobe and en-suite. Highly recommend.

  Reviewed by Sharon5.0★Aug 2024

• "Two persons caught their legs ( one drew blood ) on the bed legs on the first floor , quite dangerous ."

  Otherwise everything else was satisfactory , just waiting for a response to whether or not you have found any keys .

  Reviewed by David3.1★Jul 2024

• "Excellent house and facilities."

  Great location and the best stocked kitchen we've ever stayed in, even had a slow cooker! There were some really minor things that if changed would have made it even better, the fact we couldn't recycle was a shame but took our recycling to the bins at the sea front and the tap in the main bathroom leaked but so small compared to how good the house was overall! We would definitely stay again.

  Reviewed by Nicky4.7★May 2024

• "Lovely modern, extremely well-equipped house in a pleasant and quiet part of Weymouth."

  The cupboard full of clean toys and games was much appreciated by my 2, 5 and 7 year old grandchildren. The house was warm with an endless hot water supply. Walk down to the beach easily managed by the older two children. Two car parking spaces essential for us as we travelled independently. A great week in spite of erratic weather! Would definitely recommend. Note to owner: push-down plug in en-suite doesn't seal basin; couldn't work heated towel rails and there wasn't enough space in bathroom to dry 4 towel sets; grill pan which we didn't use needs a good clean; lighting in bedrooms too dim to read by. Otherwise thanks for letting us stay in your lovely house!

  Reviewed by Claire4.7★Oct 2023

• "This was a lovely house."

  Home from home.. Ideal spot for walking to Weymouth and sea front. Would highly recommend. Lovely dog walking area 5 mins in car. It is overlooked but as we went out most days not too much of a problem

  Reviewed by Denise4.7★Sep 2023

• "Lovely house ,good location and good facilities."

  The children loved the enclosed back garden.

  Reviewed by Christine4.1★Aug 2023

• "A lovely home and very well appointed we really enjoyed our stay."

  Great to have off street parking.

  Reviewed by Loretta4.7★Jul 2023

• "This is a beautiful property and just a few thing could make it perfect!"

  I think a prop for the washing line would be a great idea. We couldn’t find one and the washing made the line sag. throws for the settees. The outside table and chairs furniture was rusty and looking a bit sad which let the place down, the other settee and chairs were uncomfortable and grubby. Finally, please look at updating the info on places to visit. One of the leaflets was from 2018! Ty

  Reviewed by Joanne4.7★Jun 2023

• "A beautiful house, very clean upon arrival."

  Furnished and decorated to a high standard. Beautiful rooms throughout. The kitchen is well equipped with everything you will need and more! We would have given it 5 stars if it wasn’t a few things. The house is situated on a very busy estate so you have to be aware of noise from neighbours in all directions. Due to being overlooked we couldn’t understand why there was no privacy blind in the main bathroom. But all that aside we thoroughly enjoyed our stay and was very happy with the house itself.

  Reviewed by Trevor4.7★Jun 2023

• "The Ferns is a well equipped, tastefully decorated property."

  We would have given 4 star plus. But, we did have a couple of issues. A previous visitor had not cleaned a spillage in the oven, which we had to clean some of it before we could use it. The en-suite shower also was not draining away. Fortunately, I was able to clear a blockage in the waste pipe. The property instructions state the management company will not respond to complaints unless they are reported to them. However, we would not wish to waste a day's holiday waiting for someone to come out to fix these issues. We would also not be comfortable with someone attending while we were not there. The book also states that someone attends to the garden once a fortnight. The back garden does not appear to have received much attention. There are weeds growing in the patio and astra turf. There was also a lot of wind- blown debris on the patio, including the bleached carcass of some long deceased garden bird. All that said, these were not enough to spoil our holiday. The property is well situated and comfortable. We would not hesitate to return to The Ferns should we visit Weymouth again.

  Reviewed by Alan3.8★Jun 2023

• "Loved the property it was exactly what we had expected."

  The house was lovely and modern and very clean. The location as great we could walk into town and it was a great bass for sightseeing with the car in the area.

  Reviewed by Jackie5.0★Apr 2023

• "We had become slightly worried at the lack of recent feedback but it was the perfect property for two couples and two children, plus two well-behaved dogs."

  As grandparents we enjoyed our stay in the spacious master bedroom with en-suite despite being up two flights of stairs. The property had been painted recently and was spotless. The bathrooms/toilets were immaculate and all the linen/towels were cotton and well-laundered. Parking for two cars - great location close to convenience shops/superstores and a short walk to Weymouth beach and Lodmoor Park, etc. Kitchen/diner was well equipped with plenty of good quality cutlery, crockery and cookware. Everything worked ! The house was cosy and the central heating effective but a couple of blankets would have been nice for colder evenings/nights (at home we always turn our heating down at night but the duvets were only lightweight). Nice to find toys, games and puzzles in the cupboard, and beach toys in the shed. Lots of interesting places to visit within a 30 minute drive e.g. Portland Bill, Abbotsbury Swannery. MonkeyWorld, Durdle Dor. The boys (aged 2 and 5) especially loved Weymouth's clean sandy beach and the donkey ride.

  Reviewed by Derek5.0★Apr 2023

• "The property was extremely comfortable and well maintained with one exception which I believe was due to a lack of information from previous occupants rather than a failure by you."

  Reviewed by David5.0★Aug 2022

• "Even with blinds in the upstairs bedrooms the sun light was very bright first thing in the morning waking us up at 6am every day , otherwise the house was fantastic, we really enjoyed our stay ."

  The little touches like board games , fishing nets , buckets and spades were a lovely . We made good use of the garden furniture it was very relaxing .

  Reviewed by Sarah4.7★Aug 2022

• "Lovely modern and bright house so close to both sea and shops."

  Well fitted and good facilities.

  Reviewed by Susan5.0★Jul 2022

• "Had a great time,couldnt fault the house,if we go to weymouth again,which is great itself,would want to stay again,but would have to point out if you take a dog and you want,the sandy part of the beach,the walks more like 30 minutes,so if your fully loaded with,beach paraphernalia,your better of driving there,but did that spoil it for us,not at all."

  Would highly recommend.

  Reviewed by Stephen5.0★Jul 2022

• "A lovely place to stay Close to the seafront Everything you need would love to use again in the future"

  Reviewed by Yvonne4.7★Apr 2022

• "This was great house, ideal for six people (plus infant in cot if required), the house was very clean, and had plenty of cutlery, crockery etc and cooking equipment."

  With a TV in all bed rooms and lounge. It was an ideal location for the Weymouth sea front and shopping in the town and also well situated for exploring Dorset, the house had plenty of travel brochures to help you plan days out, and loads of games if you wanted to stay in for part of the day. We would happily stay there again.

  Reviewed by Roger5.0★Oct 2021

• "The cottage was good and the location great the disappointment was the property was not cleaned and had not been cleaned properly for weeks."

  The previous guests left sanitary ware in the bathroom bins that if cleaners did go in they did not remove. There were cobwebs down the walls and in the corners. For such a well appointed cottage this was really a big let down. We left it a lot cleaner than we found it. A real shame.

  Reviewed by Loretta3.4★Sep 2021

• "No issues at all."

  Like the fact that there are loads of crockery and cutlery, so don't have to keep washing up during the day ! Thank you.

  Reviewed by Trevor4.4★Aug 2021

• "Clean house, good location, very well equipped."

  Very happy thank you

  Reviewed by Amanda3.8★Jul 2021

• "Weymouth is a great place to holiday with small children with lots of things to do besides the beach."

  The Ferns is really family friendly house being well equipped with a cot and high chair and toys for indoors and outside. Much appreciated.

  Reviewed by Elizabeth5.0★Jul 2021

• "The house overall was fine, but the hot water supply was not hot but lukewarm at best, and the boiler did not work as the instructions suggested."

  You need to get a boiler that works as per the instructions, given you are charging so much.

  Reviewed by Martin4.1★Jun 2021

• "Front door key a bit bent - would be useful to have two keys ."

  Key safe a bit difficult to open. Would be helpful to know which bin to use for rubbish. It was a lovely property and a great location for our stay .

  Reviewed by Sue4.7★May 2021

• "Lovely house in a good location."

  The house was well equipped and clean.

  Reviewed by Dawn5.0★Oct 2020

• "We had a lovely break at The Ferns and would certainly consider booking this property again but the only concern we had was that it was not cleaned to the level we were expecting considering that we could not access the building until 5pm to allow for extra cleaning."

  We did find an empty crisp packet under the sofa and the rug in the living room could have been cleaner. However the majority of the house was fine.

  Reviewed by Gary4.4★Sep 2020

• "The house was lovely and exceptionally clean and was only 10 minutes to the promenade."

  The only drawback was the garden. The photos have been taken very cleverly to make it look much larger than it really is, in fact its tiny and overlooked by everyone which is not what I actually want from a holiday home. Saying that I'm sure it will suit others as I said it was a lovely house.

  Reviewed by Tracy4.7★Sep 2020

• "Although everything was fine ."

  The stair gate needs attention if they do not want dogs to go upstairs also I definitely think the bath and en-suite shower something non slip in them as I didn’t feel safe

  Reviewed by Linda5.0★Sep 2019

• "We really enjoyed our holiday staying at The Ferns."

  The house was clean, comfortable and well equipped and is situated on a quiet road. This was our first visit to Weymouth and we found the house well placed for going to the beach and town and also the country park.

  Reviewed by Angela5.0★Aug 2019

• "We stayed last year place was stopless this year wasn’t not clean at all but that was sorted by me cleaning and a £30 refund ."

  I’m just concerned as we have already booked for next year just hope it is goin to be cleaned properly

  Reviewed by Wendy4.1★Jul 2019

• "Very lovely house."

  Very well equipped kitchen. Lovely selection of kids toys to choose from which was a great bonus. House was clean but not spotless but 5 minutes after our children and dog had been there it wasnt noticeable! Really lovely garden! Artificial grass was great!

  Reviewed by Gemma4.4★Jul 2019

• "The house was well equipped, lovely and clean and was large enough for 6 adults, 1 baby and 1 dog."

  The Ferns is approximately 10 minute walk to the centre of Weymouth and within 5 minute drive of Morrisons, Sainsbury's and Lidl's. The only thing I would suggest is that you have pump soap in the bathrooms and that guests can bring a kettle BBQ. The patio which goes round the side of the house by the shed is big enough to hold this (and is not close to the astro grass). I would also update the photograph in the description of the house as it did not show garden furniture in the picture and we were surprised to see this.

  Reviewed by Michelle4.4★Jun 2019

• "The house was really nice, wasn't overly clean."

  We asked for a cot and after searching for it we found that it was a travel cot without a mattress. This was far from ideal so we had to improvise using bedding from one of the beds. Had we known that it wasn't a proper cot we would have brought our own, very disappointed. There was a stair gate in the listings which was broken, we reported it and were told someone would come and repair it, but no one came. We couldn't use the kettle, there were bits of lime scale that came out when we tried to use it. We expected that the house would be a bit nearer to the beach and facilities. All in all very disappointed.

  Reviewed by Anthony3.1★Jun 2019

• "Great family house perfect location."

  Everything we needed and more. Very clean and good off road parking for two cars.

  Reviewed by Michael5.0★Jun 2019

• "Nestled in a lovely quiet location even though only a few minutes walk to the main road."

  Only 15 minutes walk to the front at a leisurely pace. Excellent layout in the house. My husband and myself had the top floor with shower/ toilet facilities. I read the reviews before booking but still managed to bang my head on the apex of the roof. Having said that after I did it once, I was aware and that was that. One little point to note from my husband, when shaving, the mirror is to the side of the sink not above in front, but he managed. Beds are extremely comfortable and the sheets even smelled really fresh. We took my mother-in-law who was celebrating her 80th and she loved the house. Our two adult children and our chocolate lab came too and it never seemed overcrowded. It was spotlessly clean. Everything was catered for in the kitchen. A little confused with the recycling of rubbish as the different bins are provided but it does state in the booklet that the house falls under 'commercial waste' with no recycling at present so we put everything into black bags and tied them up and put into the large bins. Hope this was correct. Plenty of room for everyone to sit together in the lounge although the tv has limited channels but the weather was so beautiful we were out every day. Lovely safe enclosed back garden which I thought was grass from the photos but it is artificial grass. Thoroughly enjoyed this holiday and would definitely recommend it. It was great booking with Sykes as we took advantage of the £20 deposit offer with the balance spread over a few months. An excellent company with excellent communication. We would use Sykes again.

  Reviewed by Stephen5.0★May 2019

• "The main hallway was a bit dirty when we arrived but we just gave a sweep the ..."

  The main hallway was a bit dirty when we arrived but we just gave a sweep the house was absolutely perfect the garden was lovely for our grandson we have never been in a house with so many kitchen utensils it was great the house was in a good place not too far from weymouth and even when we had a problem with the light in the downstairs toilet it was dealt with on the same day it was such a nice house we didn't want to leave we absolutely loved it and will definitely try and book it again

  Reviewed by Janet4.7★Apr 2019

• "Very nice property looking to stay again."

  Stayed July 2018.

  Mr & Mrs TaylorAug 2018

• "The service that Dream Cottages gave was faultless."

  They were very efficient and helpful with all aspects of our holiday. The property we stayed in was well described. The property was very clean and well equipped. We would definitely use Dream Cottages again - stayed June 2018

  Mr Daniel ReadJun 2018

• "Fantastic house, great location!"

  Stayed May 2018

  Mrs Joanne PackerJun 2018

• "The property was above expectations."

  Very clean, well equipped and surprisingly spacious. We had one query re the washing machine which turned out to be a lack of understanding on our part but even though it was a Sunday the maintenance people came out within a few hours - stayed July 2017

  Mr Alan PellAug 2017

• There are no reviews featuring this term Show all reviews