Harbour View Apartment

50 Customer Reviews

• "Lovely apartment looking over the harbour."

  Parking is OK but unload before you park, we had a Toyota rav 4 Everything you need in the kitchen, all utensils etc. The only thing we had an issue with was that the built in wardrobe in the twin room didn't have enough room as being used for storage and only had 3 little drawers too. Over all a very good apartment with fantastic views.

  Reviewed by Terence4.7★Sep 2024

• "We had a lovely stay in a well equipped and very comfortable apartment."

  The views from the lounge and balcony over West Bay harbour were delightful and there was always something to look at. Parking was good although could be difficult for a large car. Would love to return and spend more time there.

  Reviewed by Anthony5.0★Aug 2024

• "The parking information we didn't think was that clear."

  We didn't realise you had to drive between two concrete pillars with limited maneuverability. In the kitchen I think the addition of a tea tray would be a good idea, it would save multible journeys to the balconies, if you want to have breakfast etc outside. Apart from that it was a very nice flat with lovely views.

  Reviewed by Jennifer3.4★Jul 2024

• "Very comfortable apartment with a nice view over harbour and good security and facilities."

  As we didn't go out in the evening it was great having a quality TV. Dishwasher was asking for salt and we couldn't find scissors, wasn't an issue though as we bought a pair locally. Would suggest putting a support in the shower to hold shampoo, soap, gel etc. Thank you, nice time had.

  Reviewed by Paul4.7★Jul 2024

• "The decor etc was fine."

  The cleanliness was awful. I spent the first hour or so cleaning so that we could enjoy our week. There were toenails on the lounge floor, loads of dust under the furniture. The sinks had never seen bleach or any sort of cleaning product. The plug in the bath and bathroom sink did not work. We were told by Dream Cottages to prize them with a knife! All in all far from satisfactory. We have stayed in Apartment 3, three times and it has been pristine.

  Reviewed by Peter2.5★Jun 2024

• "The view from the apartment is absolutely amazing."

  Generally very comfortable and fairly well equipped. Could do with bathroom upgrade . Washing machine unusable due to needing a deep clean ( but understand due to space in the cupboard the door isn’t able to be left open so obviously mould would build up ) but none of this would put me of booking again!

  Reviewed by Fay3.8★May 2024

• "The apartment was clean and tidy."

  Had everything we wanted. Good views, loved the two balcony's. Have rented other apartments in West Bay. This we feel is the best and will definitely book again.

  Reviewed by Elaine5.0★Sep 2023

• "Couldn't really be much better as it's pretty much home from home, but that wobbly table on the rear balcony needs ditching as it nearly threw my drink away."

  Excellent!

  Reviewed by Peter4.7★Jun 2023

• "It is a lovely setting & we really liked the place."

  Cutlery & crockery etc. was brilliant. There are a few issues. The TV ... is very tricky to switch on. Have to press hard and be persistent & wait. It is worth a note. Heating & Ventilation ... we found it impossible to cool the place down. There are control switches in all rooms but despite our attempts the rooms remained very warm. The only way to cool the place down was to open the big sliding balcony doors at front & back. Shower ... the shower head needs attention & could do with a place to put your soap. Tap in en-suite is squirting out water. Thank you for the information on the parking space. It is essential that holiday makers are made aware of this as it really is so narrow. Getting in and out was a major issue.

  Reviewed by Peter4.4★Mar 2023

• "The apartment is in dire need of a good clean, the cleans between lets are clearly just a quick once over."

  All plates and dishes etc are greasy and the dust on top of things such as extractor are disgusting. For the price that is being charged the apartment needs a full refit of new bathrooms etc as they are tired and mouldy. Again for the price being charged I would expect much better tv, a different machine and better fittings etc.

  Reviewed by Benjamin2.5★Aug 2022

• "Love the apartment have been there several times, but the cleanliness is not very good, thick dust under the bed, greasy plates in the cupboard and when you open the oven door there is grease and crumbs along the hinge area and oven trays need replacing."

  Collecting the keys at 5pm I think is very late after you have had a long journey, we saw the cleaners they were only in the apartment for an hour or less which is 7 hours after vacating holiday apartment it's a lot of waiting around. Such a shame because we live it there .

  Reviewed by Lorraine3.1★Jun 2022

• "There are a couple of things that would help, when you walk out onto the front balcony the floor moves and the drinks on the table spill."

  The shower in the on suite has got some mould round the bottom of the shower and some on the outside. The TV Arial signal is poor and needs looking at so the picture stopes disappearing. The WIFI needs removing from the bedroom as the light on the front make the room very light. Apart from theses few things it is a great apartment and the views are fantastic. Will stay there again.

  Reviewed by Alan3.8★Apr 2022

• "Fabulous property in a perfect location."

  Reviewed by Trudy5.0★Apr 2022

• "Lovely flat, nice and warm, well equipped, fabulous view, very comfortable."

  A few small points … the wash basin in the master bedroom is very small and low - presumably fitted for someone in a wheelchair. Found it surprising that the shower in the other bathroom could only be used hand held in the bath rather than as a full shower which would have been helpful . Some hooks in the bathroom/shelf near basin would also have been good. But overall excellent accommodation that we would happily return to.

  Reviewed by Sally4.7★Apr 2022

• "Super hols as usual little problem with television reception ."

  We think alteration going on in 13 may be cause no problem previous visits. General cleanliness ha gone down over the years fro excellent to just acceptable . Kettle could do with de scaling. Mum and Sister (Mrs Reeves) have been coming for 10 or 11 years. Thankyou for Mums 100th birthday surprise. Your maintenance man is 1st class regards Heather

  Reviewed by Heather4.7★Jan 2022

• "The apartment is very comfortable and furnished and equipped to a very high standard."

  It is in a wonderful location. I was concerned about earlier reports of lack of cleanliness, but the flat was spotlessly clean. Window cleaners even came during our stay, so we had a crystal clear view of the harbour. The only thing that was missing was a cafetiere; there was a tiny one-cup one, but that was inadequate for four people. Dream Cottages were less impressive. Waiting times to get through were unacceptably long, and Anna failed to call me back with answers to queries beforehand, even though she had promised to do so. I would book this apartment again, but I would avoid Dream Cottages if possible.

  Reviewed by Anita5.0★Oct 2021

• "Been in this apartment block many times it is a wonderful place but this ..."

  Been in this apartment block many times it is a wonderful place but this apartment was dis apointing in need of a GOOD clean and attention went away for a holiday not to be a cleaner

  Reviewed by Lorna2.5★Sep 2021

• "An outstanding view from this apartment."

  Entry into the property was delayed until 5.00pm for extra cleaning time. We were really disappointed at the cleanliness of the property and used our own cleaning materials to clean up. I emailed Dream Cottages to report the condition of the property but they have failed to reply.

  Reviewed by Beverley3.4★Aug 2021

• "Amazingly situated apartment, entertaining views of boats in harbour, people and seagulls for my elderly mother."

  Good quality goods in kitchen, very comfy beds and sofas. Pleasant, efficient response when we encountered a problem with the bedroom door. Parking was a little tight as described but no problem for my Corsa. Would definitely stay here again.

  Reviewed by Margaret5.0★Jun 2021

• "Everything in general was of a high standard but there were one or two things in need of attention."

  Upon arrival we found the table on the rear balcony in a somewhat dangerous condition due to the top trying to part company with the base (I part fixed it by tightening the screw with my fingers but needed a turn with an Allen key. Two bulbs were blown in the bathroom and the door giving access to the rear balcony could not be used due to the barrel in the lock just turning round and round, obviously broken and in need of replacement. Also the door to said balcony from the other bedroom was sticking due to having dropped and in need of adjustment to the hinges.

  Reviewed by Peter4.7★Jun 2021

• "Absolutely stunning apartment, we have stayed in this apartment a few times now ..."

  Absolutely stunning apartment, we have stayed in this apartment a few times now and so has my sister we love the view love west bay and I would recommend it to everyone you wouldn't be disappointed we have already booked to return next year

  Reviewed by Lorraine5.0★Jun 2021

• "The apartment is spacious; the beds very comfortable and the location and parking ideal."

  The only thing that really let the apartment down was the levels of cleanliness. There was months worth of dust in some parts, sticky surfaces and a filthy washing machine that needs a good clean. If more care was taken with cleaning then it would be a 5 * apartment.

  Reviewed by David4.1★May 2021

• "A comfortable and well-maintained apartment only let down by very dirty windows so 'Harbour View' only lived up to its name when we'd cleaned them!"

  Bed linen OK but not the high quality expected in a 5* apartment.

  Reviewed by David3.1★May 2021

• "Every aspect of the holiday was near perfect."

  Thank you 'Dream Holidays'.

  Reviewed by Thomas4.4★Sep 2020

• "Perfect location ."

  Private car park space. Quiet and peaceful. Good restaurants and cafes close by. Lovely walks

  Reviewed by Pauline5.0★Sep 2020

• "Fantastic holiday in a stunning apartment"

  Reviewed by Janet5.0★Sep 2020

• "We have stayed at this apartment previously so knew it would be comfortable, well positioned and a good location for shops, restaurants and cliff top walks One recommendation I would like to suggest is please can they provide tupperware boxes to pack picnics and snacks please?"

  And a smaller teapot! Also maybe 4 patio chairs for the front balcony We had to cut our stay short due to a family medical emergency so only had three nights there but would have loved to have stayed longer We are hoping to return next year Many thanks to the owners for allowing us to stay at their property

  Reviewed by Rachel4.4★Jul 2020

• "Even the weather could not spoil this perfect holiday."

  Thank you Dream Cottages.

  Reviewed by Thomas5.0★Sep 2019

• "Enjoyed staying in this lovely apartment so much we’ve already booked for next year."

  Reviewed by Anne4.7★Sep 2019

• "Nice apartment but the bathrooms failed to meet expectations regarding cleanliness , had to clean them before using."

  The balcony is great but has never been cleaned for some time, weeds growing..!!

  Thank you for your feedback - we would advise all guests to contact us immediately upon finding anything that falls short of your expectations so we are given a chance to rectify it as soon as possible, ideally on the same day. We have ensured with the owner team that these matters are important to our guests and that this scenario will not happen again. If you would like to discuss this further, please call our customer relations department on 01244 345 700, option 1, option 3. We are open 7 days a week, 9-7pm. Property Owner

  Reviewed by John2.8★Jun 2019

• "Beautiful apartment with lovely views of the harbour regardless of the weather."

  Very comfortable and clean, this was our third visit and not our last.

  Reviewed by Helen3.8★Jun 2019

• "We were overwelmed when we go into the apartment the view out of to lounge window was spectacular,the little harbour in the Sun, then the rest of the apartment very nice indeed, we have already recommended 3of our friends to go down to Dorset lots to see and do."

  And we are already looking forward to 31st august for our next trip down.

  Reviewed by Glan5.0★May 2019

• "Inventory well out of date TV in main bedroom as listed--NOT THERE."

  Not that it mattered, but to be shown in inventory raises issues of unauthorised removal. No anti slip mat for shower and with no " grab handle" could be an H & S issue. The floor of the shower was like a skating rink !! Overall a very fine appartment.

  Reviewed by William4.4★May 2019

• "The en-suite bathroom could have been cleaner - the shower cubicle had lots of hard water deposits on both the controls and the shower head."

  We would have expected to find this in a better condition i.e. clean and shiny controls and clean and clear shower head as some of the nozzles were blocked with deposits. The dishwasher needs to be checked for and filled with salt and rinse-aid as both were required but only the rinse aid was supplied and not already in the dispenser. Having found the salt and pepper mills next to the stereo and not in the kitchen, they were empty! Salt and pepper could have been supplied at the very least. A fresh pint of milk waiting in the fridge would have been useful as would have a roll of kitchen paper, as no hand towel was provided in the kitchen. The property had lovely views of the harbour but unfortunately this was marred by the dirty windows and glass balcony barrier. The balcony also suffered from some weeds growing between the boards as well as some movement of the boards - they could be secured better. There was also a limited supply of toilet roll - two for two people for a week! A spare one would have been useful. Overall, for the money, we would have expected a better standard and a few welcoming touches as we have found with other holiday lettings agencies.

  Reviewed by Jonathan2.8★Apr 2019

• "We have used this facility before and will probably use it again."

  What more is there to say.

  Reviewed by Alan5.0★Mar 2019

• "1. The instructions on finding the accommodation were generic and covered three accommodation blocks."

  We found our flat by leaving the parking area, going to the harbour front, finding the entrance to our flat, then from the flat finding the rear entrance. Unnecessary. 2. When we entered the flat it was very cold. After much investigating I found a user guide for the boiler, from this I realised that the boiler control was set to minimum heat. Setting the boiler to the recommended heat setting it then took until the following Thursday (6 days) for the flat to become acceptably warm. By this time the winds had dropped and the whole block was warmer. Meanwhile we discovered (no information given) that the bathrooms had electric towel rails with switches outside). 3. The dishwasher was not working. We discovered this having purchased dishwasher tablets. Not fixed. The one dish towel,was insufficient when having to wash everything. Possibly explains the number of dirty dishes and pans we discovered during our stay. 4. It would have been useful to have cleaning items and cloths available to maintain the flat during our stay.

  Thank you for your feedback, we have relayed this to the owner to further ensure that the amenity issues/direction instructions and fixed and improved upon. We value customers feedback and always use the opportunity to improve on the Sykes experience and to ensure future guests have great holidays. If you have anything more to add, please don't hesitate to contact us, our contact centers are open 7 days a week, 9-7pm. Property Owner

  Reviewed by Charles2.8★Mar 2019

• "We enjoyed another week at Harbour View Apartment - our annual West Bay ' fix '."

  The new settees are a great success!

  Reviewed by Rosemary5.0★Nov 2018

• "The property is well equipped and in good location."

  Stayed May 2018

  Mrs LorrimanJun 2018

• "Another lovely week spent at Harbour View, West Bay - Stayed December 2017"

  Mrs ReevesDec 2017

• "Perfect. Stayed October 2017"

  Mr Thomas CannellOct 2017

• "What can I add to a perfect holiday."

  Looking forward to March 2017. Thanks to all at Dream Cottages. Have a happy Christmas and a healthy and prosperous new year. Stayed November 2016

  Mr Thomas CannellNov 2016

• "A great location, fantastic facilities in the apartment everything you would need, parking and a lift to the apartment, well stocked utencils and crockery."

  We couldn't have asked for more - stayed October 2016

  Mrs Debra SwithenbankNov 2016

• "Really enjoyed our time, excellent position ideal for the old and young, easy access and all amenities at hand, beautiful."

  Will be booking again for next year. Stayed September 2016

  Mr Andre LenihanOct 2016

• "We love staying here always have a good time."

  Stayed September 2016 Stayed September 2016

  Mr Stephen MontgomeryOct 2016

• "Fantastic accommodation, need i say more!"

  Looking forward to using again. Stayed April 2016

  Mr Alan CrabbApr 2016

• "We have enjoyed several holidays at Harbour View, West Bay in recent years."

  The staff at Dream Cottages are very polite and helpful - and any problems we have encountered have been addressed quickly and efficiently. Stayed November 2015

  Mrs ReevesDec 2015

• "Everything went smoothly and it is a fantastic apartment and location."

  We couldn't believe our luck. The most relaxing holiday I've personally had in some time. We hope we left the apartment to yours and the owners standards. Thank you very much. A very satisfied customer. Andy. Stayed August 2015

  Mr Andrew MortonAug 2015

• "Great apartment, fantastic location."

  The only negative is the lack of broadband/wifi connection.Stayed August 2015

  Mrs Catherine HillAug 2015

• "Property had a fantastic view of the harbour."

  Furniture was of a high quality and beds were comfortable. Parking space very narrow due to pillars on either side of it. Overall a lovely apartment which we enjoyed very much.Stayed July 2015

  Mrs DigginsJul 2015

• "Cannot fault this apartment or the 1st class service from Dream Cottages"

  Mr Thomas CannellNov 2014

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