Apartment 7

57 Customer Reviews

• "The apartment was absolutely spotless and had everything you would need for a comfortable and relaxing stay."

  Just one comment was that although there were plenty of towels provided there were none which were bath sheet size which we would have liked. Such a personal thing which would absolutely not put us off staying again. The property was central and made getting to everything in West Bay very easy and the parking space was a great bonus. We really enjoyed our stay here.

  Thank you for your feedback and glad you enjoyed your stay Property Owner

  Reviewed by Gina5.0★Oct 2024

• "Property was fine but I was very frustrated that Sykes do not offer a telephone number to answer one simple question."

  As a 79 year old I do not like chat bots & my question was not covered by frequently asked questions.

  We leave our number at the apartment and will answer any apartment/West Bay area queries you may have. Property Owner

  Reviewed by Geoff4.4★Aug 2024

• "This is our second visit and already looking at dates for the next trip."

  Very clean and comfortable.

  I am so glad you enjoyed your holiday as much as we love going to West Bay Property Owner

  Reviewed by Alan4.7★Aug 2024

• "We had a very pleasant stay at no."

  7. We were impressed with the cleanliness we found, and the little extras like hand wash, towels, t-towels, and dog bowl. The dishwasher/ washing machine would be a godsend had we been staying longer. The only niggle we had was the parking was a bit tight, but it didn't spoil our stay.

  Thank you for your feed back Property Owner

  Reviewed by Stephen5.0★Jul 2024

• "2nd time we have stopped here very close to all amenities local steam rally on ..."

  2nd time we have stopped here very close to all amenities local steam rally on nearby field was a bonus would gladly return

  Thank you for your lovely feedback Property Owner

  Reviewed by David5.0★Jun 2024

• "Very clean, comfortable and tidy."

  With lots of extras. The only downfall maintenance on back Windows, double room neither would open, twin room only one would open, main living area could open one partly, but then had difficulty closing it. Which was very disappointing when it was hot and you couldn't let the breeze in. Handle on cupboard was broken but didn't affect use.

  We have been at the property this week, undertaking maintenance, addressing all the comments in the feedback. Property Owner

  Reviewed by Pauline4.7★May 2024

• "We’ve stayed in West bay dozens of times over the last 50 or so years, it’s our favourite place in the world, but usually in a caravan."

  First time in an apartment and really enjoyed our time there, will definitely be back. Not a criticism but maybe change the description in the listing, it’s actually an electric oven not gas, wasn’t a problem.

  I will send your comments to a Sykes that write the description Property Owner

  Reviewed by John5.0★May 2024

• "No 7 was lovely, one of the handles on a main kitchen cupboard was broken but we swapped it with a less used cupboard so that worked out."

  The duvet on the double bed was a double duvet which just came to each side of the bed which meant with two people in the bed there was a lot of tussle over who some duvet.

  Thank you for your feedback Property Owner

  Reviewed by Aine4.4★Apr 2024

• "The property was lovely and clean on arrival."

  It was warm and beds and sofas comfortable. The shower and bathroom was adequate and the layout great for families. However there was a lack of kitchen equipment; the microwave door is broken so you have to manually open it, there were no sharp knives, the utensils are inadequate and there isn’t tongs. It would be useful to have some children’s plates/bowls esp as it will appeal to families due to 2 children’s beds. We had a great stay exploring the local area and would recommend! Thanks

  Thank you for the feedback but it is very personal to each individual what is required. Property Owner

  Reviewed by Ryan3.1★Mar 2024

• "We’ve stayed at this apartment eight times and still can’t find fault with it !"

  !!!!! I think this speaks for itself .we will be back !!!

  That is just lovely to hear, we thought we loved West Bay, and it is nice to see someone else enjoys this part of Dorset as much as we do, thank you for your lovely feedback Property Owner

  Reviewed by Pauline5.0★Mar 2024

• "2nd time staying here & it was just as lovely as our 1st stay."

  I really appreciate the effort that goes into keeping this apartment clean, makes such a difference. The apartment had everything we needed, was nice & warm without needing the heating on. Looking forward to re-booking & visiting in the Autumn.

  Thank you for your lovely feedback, we like to make it as we would want to stay in a property, clean, tidy and warm. Property Owner

  Reviewed by Clare5.0★Feb 2024

• "Fantastic place to stay so close to everything would recommend this to place every time and we will be booking again"

  Thank you for your feedback, we enjoy our time when we stay as everything is within walking distance and means we do not have to use the car. Property Owner

  Reviewed by Matthew5.0★Jan 2024

• "We had a lovely week's holiday in apartment 7."

  The property was spotlessly clean, modern with a well equipped kitchen. The double bed was so comfortable. We were very lucky with the weather. It was a dry sunny week but very very cold. The apartments underfloor heating was amazing. We didn't want to go home. We had a perfect holiday.

  Thank you for your positive feedback, we are very pleased you had such an enjoyable holiday Property Owner

  Reviewed by Carol5.0★Jan 2024

• "Thankyou for letting us stay in your beautiful apartment."

  Despite the weather we had a lovely time in West Bay and will book with you again next year.

  Thank you for your feedback, we are so glad you enjoyed your stay as much as we love West Bay what ever the weather. Property Owner

  Reviewed by Lisa5.0★Oct 2023

• "We really enjoyed our week in the apartment."

  Plenty of space & a great selection of kitchen utensils. All the rooms were comfy & cosy. Will definitely be back

  Thank you so much for your feedback and we are so glad you enjoyed your week in the apartment. Property Owner

  Reviewed by Clare5.0★Oct 2023

• "We had a lovely time the only very small problem we had was the window in the big bedroom was not closing properly."

  We are in the process of getting new windows, and is part of our ongoing maintenance program for the apartment but I am pleased you had a lovely time Property Owner

  Reviewed by June5.0★Oct 2023

• "This is the second time I have been to West bay and the second time I used the Accommodation ."

  It idea suited to out needs and it location. It was clean and well maintained.

  Thank you for your feed back Property Owner

  Reviewed by Michael4.1★Sep 2023

• "Very nice ground floor apartment."

  Plenty of room for 2 people but might be cramped with 4 people. Apartment was very clean and well maintained

  Thank you for your feedback Property Owner

  Reviewed by Alan5.0★Sep 2023

• "The apartment was very nice and clean, well equipped but I think that the bed ..."

  The apartment was very nice and clean, well equipped but I think that the bed linen and towels should have been changed at least once in a fortnights holiday

  Thank you for your feedback. I would like to know why you gave such a low score for facilities and maintenance; was it because the sheets were not changed. Did you request the sheets be changed? There is a washing machine in the apartment. If you felt you would have like the sheets changed, we have left our number to be able to contact us and we could have asked the housekeeper to come in and change them for you. It's always disappointing to receive a low rating when the problem could have been rectified with a phone call. We hope you enjoyed your stay otherwise. Property Owner

  Reviewed by Kenneth3.4★Aug 2023

• "The apartment was excellent, clean and very comfortable to suit the needs of three adults."

  However on arrival after a long tiring journey we would have loved a basic welcome pack (tea. coffee, sugar, milk etc), instead after unpacking we then had to find shops before having any refreshments. This is the first holiday accommodation that has been lacking in this area that we have encountered.

  In the apartment there is a list of the supermarkets etc, we have a small supermarket 2 minutes from the apartment, which caters for the caravan park so has all the basic needs. We chose not to supply a welcome pack to keep cost down and so that guests can buy there preferred beverages. Guests are welcome to have a supermarket delivery delivered to the apartment on their arrival. Property Owner

  Reviewed by Cilla4.7★Aug 2023

• "Very enjoyable time property is ideally situated"

  Thank you for your comments. Property Owner

  Reviewed by Dave5.0★Jun 2023

• "The property is in the centre of west bay close to all amenities."

  the inside of the property was adequate for two people but would be cramped for 4. we had a good stay and would recomend

  Thank you for your feedback and we are glad you enjoyed your stay. I am sorry you feel it would be cramped for 4 people we have always found enough room when we stay with our grown up children. Property Owner

  Reviewed by Anne4.4★Jun 2023

• "Lovely place comfy and convenient"

  Thank you for your feedback. Property Owner

  Reviewed by Elaine4.4★May 2023

• "Just back from our First visit to West Bay what a lovely place."

  Apartment was spot on clean, comfy beds and had everything we needed. not that we needed much with so many places to eat out within walking distance, Breakfast at Windy corner Cafe to be recommended. Looking to return next year. Kevin & Lina.

  Thank you for your lovely feedback and we are so pleased you enjoyed the apartment and West Bay as much as we do. Property Owner

  Reviewed by Kevin5.0★May 2023

• "Apartment 7 (Driftwood) is a lovely compact cosy apartment."

  Easy walking distance to beach, harbour, magnificent cliff top walks, pubs, shops and all amenities. Easy to take a drive east or west along the coast for runs out, Sidmouth is very good and so is Weymouth and Portland. Would definitely return. M n M

  Thank you for your lovely feedback Property Owner

  Reviewed by Michael4.7★Apr 2023

• "Really enjoyable stay, everything you need in a lovely quiet location."

  Look forward to staying again.

  Thank you for your lovely feedback Property Owner

  Reviewed by Stephanie5.0★Mar 2023

• "Once again we had a wonderful stay in apartment 7 and are looking forward to our next stay there, which is already booked."

  The apartment is situated within two minutes of the harbour and five minutes from the beach and with plenty of places to eat out within a five minute walk makes this a great place to stay.

  I am so pleased you have enjoyed your stay at the apartment again, it always lovely to have guests enjoy their stay as much as we enjoy it. We feel it is so well placed for all the amenities, countryside and beach but just of the main harbour to be able to enjoy peace and relaxation. I am glad we will be welcoming you back. Property Owner

  Reviewed by Sue4.7★Feb 2023

• "The apartment was beautiful, well equipped, tidy and compact."

  My one concern, was not being able to adjust the water temperature in the shower and bath. We were told, categorically, by a handwritten note, not to adjust the middle dial of the shower unit. Now that’s ok if it’s adults, but I was bathing a baby. I had to adjust the water myself by getting cold water from the tap in the kitchen and pouring it into the bath. Sounds silly, but we have a bathroom/bedroom routine and if it differs she doesn’t sleep well. I think many parents would feel this way. Otherwise than that. A fantastic place to stay. Just sort the shower out!

  Thank you for your feedback. We had informed Sykes of the problem we had experienced with the water and had a plumber in to make sure that it was of a temperature for guests to be able to use the facility/shower. We asked Sykes to give you the option of cancelling if this was to be problem and am aware they sent you a message to explain the issue. If you had known of the worry and trouble we had the week before trying to get this sorted. The shower will be fixed but unfortunately being Christmas week, parts are not really available. We left a contact number for you to contact us, we would have talked you through adjusting the water temperature. We did not receive a call. I understand routines for children but cannot see how this would be altered by having to put cold water into a bath from the kitchen. We love our apartment and are disappointed when the feedback is negative as we very much try to make sure our guests enjoy their stay. As of January 2023 there is a new shower at the property. Property Owner

  Reviewed by Hannah4.1★Dec 2022

• "Once again a wonderful holiday in apartment 7, very clean and everything you need to enjoy your holiday."

  Very close to the harbour , beach and amenities. I’ve already booked again.

  Thank you for the lovely feedback, and we are so pleased we will be welcoming you back to the apartment. Property Owner

  Reviewed by Sue5.0★Sep 2022

• "Very clean apartment and everything worked!"

  Comfortable beds which are so important to us. Thank you.

  I am glad you found the beds comfortable this is something we have found to be very important, suffering with bad back pain. The cleaner is very conscientious and we have been very lucky to have found her. Property Owner

  Reviewed by Maria5.0★Sep 2022

• "A beautiful apartment in a great location."

  Everywhere was spotless and had all of the amenities you could want. Great to have a parking space too. Thanks so much for a lovely stay!

  Thank you for your lovely feedback we are so glad you enjoyed your stay Property Owner

  Reviewed by Nicola5.0★Aug 2022

• "Lovely appartement and place."

  Very clean and tidy. Had all we wanted and good beds and towels etc. It was a great place to stay and relax, not to loud. Would have liked some basic cooking products, like oil and basic spices etc. We loved it

  Thank you we are glad you enjoyed your stay Property Owner

  Reviewed by Helen4.7★Aug 2022

• "Lovely ground floor apartment very close to all amenities' in west bay with ..."

  Lovely ground floor apartment very close to all amenities' in west bay with small supermarket within 5 minutes walk loads of places to eat and drink nearby will gladly book this again

  We especially chose the apartment for it closeness to all the amenities, meaning you don't always have to use your car once in the Bay. Hopefully we will welcome you back to use the apartment again. Property Owner

  Reviewed by David5.0★Jun 2022

• "Lovely apartment, will be booking again."

  Thank you for the feedback and we are pleased you enjoyed your stay Property Owner

  Reviewed by Rebecca5.0★Jun 2022

• "We enjoyed our stay in West Bay and apartment in good location."

  Obviously no sea or harbour view but easy access to parking and apartment.Our son is in a small wheelchair so ok for us but there is limited space in the apartment.In the small bathroom the shower over the bath worked well but there was no caddy for soap, shampoo etc and not easy to get into and better quality towels needed) . Happy with kitchen equipment but no tea pot and coffee maker. Good wifi and and tv. We had a big problem with washing machine as the door wouldn't open (after texting the owner it was explained it had a fault and we managed to get clothes out eventually). I did pass on our comments to the owner so hopefully the improvements will be made to this apartment. Due to lack of a wardrobe for hanging clothes in the smaller bedroom this is only a place for small family with young children not 2 couples.

  We noted your comments when you telephoned us and thanked you for them. Property Owner

  Reviewed by Sandra4.1★May 2022

• "Apartment exactly as described."

  Very clean with everything that you would need. Ideal location. Would certainly go there again.

  We are glad you enjoyed your time in West Bay and staying in our apartment. For a small resort in has everything on your doorstep. Property Owner

  Reviewed by Sue5.0★Mar 2022

• "The apartment had everything you needed for a wonderful stay, it was very clean on arrival, being only 2 minutes from the harbour and 5 minutes from the beach made its situation ideal."

  I have already booked this apartment again for later in the year, as we really enjoyed our stay and would highly recommend it.

  Thank you we love our apartment and er are glad that you enjoy your stay in it just as much as we do. Property Owner

  Reviewed by Sue5.0★Feb 2022

• "This was a great place to stay warm spotless and good parking for my large car."

  Sadly I had to cut my stay to only 2 nights due to a family crisis back in Hampshire. I informed the owner who’s number was in the folder in the property that I would be leaving. Fantastic well equipped holiday let

  We are sorry your stay could not have been longer, and we were pleased that you were able to contact us with the details in the guest folder. Property Owner

  Reviewed by Bonita5.0★Jan 2022

• "Ideal location with parking outside."

  It was spotlessly clean. The flat was well appointed with all appliances to make life simple. We could walk for 5 mins and we were right on the beach. We enjoyed our stay and would recommend this apartment.

  It is our little piece of heaven and a great place to unwind in West Bay Property Owner

  Reviewed by Barbara5.0★Aug 2021

• "Apartment 7 was perfect for our week long holiday with our dog and 9 and 15 year old children."

  It had everything we needed for a wonderful stay, Full kitchen ( Neff appliances, washer, dishwasher, fridge, freezer, iron , clothes airer , WiFi, TV In living room and main bedroom all at a very good holiday let quality. The beds and bedding we found very comfortable and although we had neighbours above us and either side of us as its the summer holidays, we would never have known as didn't hear anything from them through the walls at all ! The location of this Apartment couldn't be more central as everything is within a 5 minute walk. The only slight negative is the view from the lounge window / door. You look at the carpark (but aleast you view your car too) and the back of other apartments, A sea view would've been the icing on the cake , but it's a small price to pay for a perfect little, well decorated holiday let. Westbay is quiet at nightime (apart from the Gulls) with little entertainment except a couple of family pubs / restaurants but that can be a bonus as it felt unbelievably safe to walk around at anytime . Because of Covid we couldn't go on the holiday park to swim or buy passes for the amenities but it didn't matter after all, Plenty of beaches and walks and crabbing to keep occupied. We will definitely visit this let again as a little home from home !

  We loved holidaying here with our children and is why we have the apartment and like to share it, so people can also enjoy what West Dorset has to offer Property Owner

  Reviewed by P5.0★Aug 2021

• "Really well appointed apartment (Wi-fi was a unexpected excellent bonus!"

  ) with good parking. West Bay is a lovely area with loads going on and we’ve had one of our best ever holidays here, thank you.

  I am so pleased you enjoyed your stay in West Bay Property Owner

  Reviewed by Clare5.0★Jul 2021

• "Some of the crockery had to go through the dishwasher before it could be used."

  The bedroom window catch was broken and the window could not be opened.

  Thank you for your feedback. We have since spoken and it seems that the crockery was marked from having been in the dishwasher. Property Owner

  Reviewed by Graham3.4★Jun 2021

• "What a wonderful apartment all the comforts required to make the perfect holiday ,and more thank you ."

  Reviewed by Brian5.0★May 2021

• "Cosy but modern, clean, well equipped and perfectly located."

  Great value for money and wouldn't hesitate to return.

  Reviewed by Simon5.0★Oct 2020

• "Facilities and location were fine but the state of cleanliness on entering this apartment was appalling."

  Surfaces hadn't been wiped down and the bedrooms were very dusty. Having spent 5 hours driving down we then had to spend some considerable time bringing it up to an acceptable standard.

  We welcome our guests to contact us is they find that the apartment is not up to the standard they would expect and would have had the cleaner return. Property Owner

  Reviewed by Neil3.1★Oct 2020

• "The apartment was ideal for our need and enjoyed the break even with the covid_19 restrictions Thank you."

  Reviewed by Michael4.4★Sep 2020

• "I am disabled and realise that I need to be very careful when selecting a property for holiday."

  I therefore used your specially prepared list of properties that met my needs. My search only revieled one concern, that was the entry door, so I rang Sykes who contacted the owner who said there was no problem. They were wrong and it caused me a daily access problem. However my major problem was the two bedrooms, neither of which was accessible via scooter . Both bedrooms had furniture fitted making access impossible. After much soul searching I needed to remove the footplate from my wheelchair to provide space at floor, then drive to end of the single bed, then carefully lower myself onto the bed. Then I needed to slowly work myself up the bed till I reached the pillows, when my wife would lower the duvet onto me. Getting up in the morning was even more problematic. So in summary this apartment should not have been listed in the ‘disabled’ section and proved to be totally unsuitable for myself, which spoilt my enjoyment totally.

  I am sorry you found the apartment was not suitable for your needs, this property is not advertised as suitable for guests with disabilities. We would recomend any guest with special requirements call the Sykes cottages reservations department before booking to check the property is suitable. We would also remind guest to report any issues during their stay to the owner or Sykes and we will endevour to rectify any problems in a swift manner. Property Owner

  Reviewed by Peter4.1★Sep 2020

• "The location is a superb it's near the beach and facilities of the flat tick all the boxes, overall clean and well maintained."

  I would highly recommend this place.

  Reviewed by Maria4.7★Aug 2020

• "We had an absolutely lovely time."

  Thank you. Met with welcome gifts and flowers. The apartment was clean, tidy and had everything we required. A great place to stay for a holiday!

  Reviewed by Louise4.4★Jan 2020

• "I will be writing in due cause about the poor service we recieved from Sykes on arrival"

  Reviewed by David5.0★Jan 2020

• "Another perfect Sykes holiday, lovely apartment thank you so much"

  Reviewed by Tricia5.0★Dec 2019

• "The apartment was really comfortable clean well presented and very well equipped."

  I stupidly lost the apartment keys we rang your help line and within an hour it was all sorted and we were back in the apartment which we thought was excellent and your team were really helpful we will definitely book the apartment again we had a really enjoyable holiday thank you so much kev and jude hancox

  Reviewed by Kevin5.0★Nov 2019

• "Television needs updating I had to connect freesat cable."

  Bedside lamp had blown bulb. Lack of information on disposal of waste. Waste containers outside clearly stated they were not for holiday let’s but I used them anyway. Clearly the property was not checked for all facilities were working this needs to be remedied,otherwise it was okay

  TV has been updated, a guest information file is now available, with our contact details for you to call and we will endeavour to rectify any problem you may have. Property Owner

  Reviewed by Kay3.8★Nov 2019

• "Could not fault the accommodation."

  Our first time using apartment 7, felt very homely, the beds where very comfortable and the fact that we didn’t need to take towels or bed linen was such an added bonus. On arrival there was fresh flowers, a bottle of wine, chocolates and biscuits waiting for us plus milk in the fridge!! What a welcome, the weather wasn’t brilliant but We didn’t book that!! I’ve already recommended this accommodation to a friend, we would definitely use this apartment again.

  Reviewed by L5.0★Nov 2019

• "Fabulously situated - very well appointed and equipped Shame no WiFi but ..."

  Fabulously situated - very well appointed and equipped Shame no WiFi but didn’t affect enjoyment Had a great time - wish we’d stayed longer

  Reviewed by Alison4.7★Oct 2019

• "We like the apartment very much Settee not too comfortable Beds comfortable but ..."

  We like the apartment very much Settee not too comfortable Beds comfortable but far too low for elderly people Tv sound very poor

  Beds are newer higher beds, settee has been replaced and a new tv. Property Owner

  Reviewed by Gloria3.8★Oct 2019

• "Brilliant location, lovely quiet apartment, fantastic to have a dedicated parking spot."

  The apartment was much bigger than we expected and a lovely touch was having some local biscuits left for us when we arrived.

  Reviewed by Nicola5.0★Sep 2019

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