Brunston Castle Lodge

35 Customer Reviews

• "The lodge was lovely, very well stocked kitchen."

  Good heating where needed. The resort was very quiet, scenery lovely, nice walks. The roads around the complex were terrible. The pool was great and reception area was lovely.

  So glad you enjoyed your stay, the lovely scenery, walks and peace and quiet. Thanks for taking the time to provide feedback. We hope you will return soon. Zoe and Colin Property Owner

  Reviewed by Joan5.0★Sep 2024

• "The lodge was lovely and homely, large well equipped kitchen."

  The dishwasher and washer/dryer were a bonus. The staff we met at the leisure centre were all super friendly, we got a text to say a fish and chip van was visiting - which was a lovely surprise! The swimming pool, table tennis and pool table helped while away a very wet day. It was a comfortable and quiet place to come back to after a long day out and about. Great base to explore local area. We hope to come back.

  Hi Louise. We are so glad that you enjoyed your stay in our lodge and all the facilities onsite. Hopefully it will not be too long before you manage to return to Brunston Castle Lodge. Thanks for the feedback. It really does mean alot to us. Colin and Zoe. Property Owner

  Reviewed by Louise5.0★Aug 2024

• "Tired paintwork some of the heaters did not work and the furniture needs up grading to !"

  No welcome pack to speak of and as for the roads around the property they were something akin to the moons surface bad condition is putting it lightly. It is a shame it has come to this as the site and lodge could be made really nice with a bit of thought and some money spending.Would we go back ? No.

  Reviewed by Frank2.2★Jun 2024

• "Had a lovely time."

  Cottage was spotless and well equipped. The pool and games room was fantastic for our boys.

  Hi Christine. Thanks for the feedback. So glad your boys enjoyed the swimming pool and games room and that you all had a lovely time. Also glad you found the lodge to be well equipped and spotless! Hopefully you will return again soon. Colin and Zoe. Property Owner

  Reviewed by Christine4.7★Apr 2024

• "One of the main reasons for choosing this site was the availability of a pool and sauna, which was not available through our two night stay."

  We were advised by reception after we had arrived that they had broken down and needed a part and would not be available until further notice. It was disappointing that no phone call or advance notification given as this would have definitely contributed as to whether we would continue with the stay at that location however I had specifically enquired about the availability at date of stay before booking. We were there celebrating a friends 60th birthday. This is something that can't be done again there are no reruns and the unavailability if these facilities did Marr the occasion plus we would gave paid as part of the overall cost to be able to use these I have already raised our disappointment and have been assigned a case number but not heard anything since again another disappointment.

  Hi Julie. We are really sorry that the boiler for the swimming pool broke down during the time of you 2 night stay. This is obviously out of our hands but glad we came to a resolution. Hope you will decide to visit again. Colin and Zoe Property Owner

  Reviewed by Julie2.8★Nov 2023

• "We have stayed at Brunston before and its a lovely location."

  The lodge we had was very clean and had everything we needed. The cafe on site is a great place for a coffee with very friendly reception staff and wasnt busy at all. Lots of places to visit around the area, Robert Burns museum , Culzean Castle well worth a look. Isle of Arran is lovely but watch the weather, we got stuck there for 3 days !! Would def recommend and the price for the lodge for 7 days was a bargain.

  Hi Lee. We are so glad that you enjoyed the lodge and activities. There are lotsof things to do in the local area. Hope you will visit again in future. Colin and Zoe Property Owner

  Reviewed by Lee5.0★Oct 2023

• "Loved the lodge, the setting and the facilities on site."

  Would be happy to return in future.

  Hi Iain, So glad you loved your stay at Brunston Castle Lodge. Also glad that you enjoyed the setting and facilities. We look forwards to welcoming you back in the future. Zoe and Colin Property Owner

  Reviewed by Iain4.7★Oct 2023

• "We found everything in the lodge as described."

  We were informed by Sykes that the arrival time was 3pm but on arrival at 3.10pm we were told by the staff at Brunston that the arrival time was actually 4pm. We had to wait until 3.45pm when we were told we could go in. This needs sorting. The roads in the Brunston Castle lodges are in a terrible state and had to drive through very carefully and slowly to avoid causing damage to our car. Apart from that and the poor weather we enjoyed our stay at the lodge.

  Hi Dennis, glad you enjoyed your stay in the lodge and found the descriptions of the lodge accurate. We are sorry for the confusion on check in times. We have rectified this. We hope you will visit again. Zoe and Colin Property Owner

  Reviewed by Denis4.7★Sep 2023

• "Beautiful site and bungalow only problem was oven door had inner glass missing resulting in door not staying which was very dangerous and result in severe burns."

  Minor problem TV has a possible fault kept shutting down saying no aerial connection. The road around the site and approach are full of potholes and bumpy. Would recommend visitors need a 4x4!!!! Overall very pleased with our stay would come back.

  Hi Jean, we are so pleased that you find the site and accommodation beautiful. Thanks for highlighting the issue with the oven. The missing glass in the door has been replaced. We would love to welcome you back in future. Thanks for the feedback. Property Owner

  Reviewed by Jean4.7★Sep 2023

• "The accommodation and location are excellent."

  The lodge was clean and ideal for what we needed. The facilities were great. The only point that should be mentioned is kids can’t access the gym and sauna and have to be supervised in the pool. My teenagers were disappointed at this but I would definitely recommend this location and would go back. It’s close to lovely beaches and towns plus sites to visit. It’s also perfect for golf lovers. Overall a great holiday experience.

  Thankyou for the feedback and glad you found the accommodation and location to be excellent and the lodge clean. Also glad you found the facilities to be great. We hope you will be back again in future. Zoe and Colin Property Owner

  Reviewed by Wendy4.7★Aug 2023

• "Enjoyable stay, on a pleasant resort."

  It's a prefab chalet rather than a cottage and the listing could perhaps make this clearer. Property itself is a bit dated and bathroom/furnishings etc are tired but was clean and comfortable. Pool/gym opening times were a bit limited for us - last entry at 7pm and no solo swimming which meant we couldn't take it in turns to use the facilities in the evening as planned. Quiet area but plenty to do within 20/30 minute drive (car essential).

  Reviewed by Laura3.8★Aug 2023

• "Everything was as advertised & excellent."

  It suited our purpose exactly for our golf visit. Only a couple of negatives. The main bathroom only had a handheld shower which was not suitable for a proper shower, we had to all use the on suite. Also we had two cars & although the site was quiet they told us it was a private cottage & their site policy was one per cottage.

  Thankyou for your feedback. We are delighted you found the property was excellent and suited your purpose for a golf trip. There are many good golf courses near the property which we enjoy. Turnberry is a highlight even for non golfers and only a few miles away. We recommend a trip to the lighthouse for a coffee and down to the beach. We hope you visit again soon. Colin and Zoe. Property Owner

  Reviewed by Martyn4.7★Aug 2023

• "Very peaceful as out of season."

  Only bird song to be heard. Great location for exploring the Ayrshire coast. Accommodation clean and comfortable although only basic utensils in the kitchen. Enjoyed the pool which we had to ourselves on practically all occasions. Reception staff very nice and local people were very friendly

  Glad you found the site to be peaceful and the staff and locals to be nice and friendly. Hope you enjoyed the beautiful Ayrshire coast. Thanks for the feedback and hope you may visit us again in the future. Colin and Zoe. Property Owner

  Reviewed by Barbara5.0★May 2023

• "Generally the lodge was as described a beautiful lodge in a very good setting ..."

  Generally the lodge was as described a beautiful lodge in a very good setting The minor criticism are the sofas and armchairs have seen better days and arm rests are well worn The coffee table no matter how you try to clean it never looks good There is some mildew on the ceiling of the bathroom Overall the property was more than acceptable I would definitely book again

  Hi William. Thanks for the feedback and so pleased you found the lodge to be beautiful and would definitely book again. We have taken on board your comments and bathroom ceiling treated and coffee table has been sanded and rewaxed. Hopefully you will be back again soon. Zoe and Colin. Property Owner

  Reviewed by William4.1★Apr 2023

• "We really enjoyed our relaxing Easter break at Brunston Castle Lodge."

  The site was quiet & the lodge itself was very comfortable, well equipped & spacious. We loved having the swimming pool & sauna, games room & gym on site. It was a great location for exploring the area - lovely local walks & trips to the coast, Culzean Castle, Alloway & Turnberry. We’ll definitely book again!

  Amanda, We are so glad you enjoyed your stay. Culzean, Alloway and Turnberry are all excellent places to visit. We look forward to welcoming you back in the future. Colin and Zoe Property Owner

  Reviewed by Amanda5.0★Apr 2023

• "Been twice will be back again great holiday."

  Great to hear that you enjoyed your second stay at Brunston Castle Lodge and delighted you are already planning on coming back again. Thanks for your feedback, it is really appreciated. Zoe and Colin. Property Owner

  Reviewed by Susan5.0★Nov 2022

• "This was the best holiday, we had our own private home and it was exactly as described on the advert."

  The entire home was clean and had everything we needed to experience a gone away from home. I must admit on the drive we were beginning to worry as all we saw were farms and hills no sign of activities but trust me once we got there there was so much to do. We even went to the beach which is only 7min drive unbelievably as all you see is hills. We surely would like to come back again and highly recommended it. My mum felt special as she celebrated her birthday there.

  Really pleased you enjoyed celebrating your mum's birthday and found lots to do in the area. We agree that the beaches close by are lovely. We hope to welcome you back soon. Colin and Zoe Property Owner

  Reviewed by Sharon5.0★Aug 2022

• "Lovely and clean accommodation with everything you could possibly need."

  Also nice and quiet.

  We are so glad you enjoyed your stay and the peace and quiet. We hope you will return to Brunston Castle Lodge again soon. Colin and Zoe. Property Owner

  Reviewed by Sue5.0★Jul 2022

• "We had a great holiday again , 3rd time in this property !"

  lovely quiet clean and well maintained site with a great swimming pool . Staff are very helpful and the area has plenty to offer only a short drive away. Hope to be back again soon.

  Really pleased you have had a good time at Brunston Castle Lodge again and are already planning your next trip! Your feedback is appreciated. Zoe and Colin. Property Owner

  Reviewed by Richard4.7★Jul 2022

• "The property was lovely as was the late afternoon / evening staff at the leisure centre / reception."

  The day time staff however made us feel really unwelcome, even my kids was taken back by the way the day time staff treated us. We visit Brunston Castle resort with the intention to look for a place we could easily escape to as a family on a regular occasion and if the opportunity presented itself, maybe even invest there. However after this weekend we won’t go back there due to the way we were made to feel unwelcome. The surface around the pool has just been repainted and I would advise people to be very careful as it is very slippery.

  Reviewed by Nicky3.8★Mar 2022

• "Lovely lodge, very clean but hot water tank limits multi use and kitchen sink tap was faulty."

  Nothing a little maintenance wouldn't sort.

  Reviewed by Sam4.1★Oct 2021

• "The lodge was clean and comfortable."

  The site was very quiet, but just what we wanted. We had no trouble booking the gym or the pool for when we wanted, and Mr Chippy, the chip van, was an added surprise bonus!

  Reviewed by Carole5.0★Aug 2021

• "The accommodation was exactly as shown in the pictures, spotlessly clean, very comfortable beds, kitchen was very well equipped including a nespresso coffee machine!"

  and the local supermarkets do onsite deliveries too

  Reviewed by Jo5.0★Jul 2021

• "Very minor point, cushions in lounge are very uncomfortable, no support."

  Lodge exceeded our expectations, well set up, very clean, park is very clean and well kept. Customer service excellent. Would recommend to friends and family.

  Reviewed by Olive5.0★Jul 2021

• "Everything."

  Idyllic setting everything for our comfort. Well equipped kitchen. Hope we can go again soon.

  Reviewed by Mrs Myra5.0★Jun 2021

• "Outside of the unit was dirty (facia and patio area ) shower tiles grout dirty"

  Reviewed by Nigel3.8★Sep 2020

• "We love Brunston Castle but missed the bar, pool etc with them being closed."

  At least the mini golf flags were out (take your own putters whilst Covid19 is about) and the kids climbing frame open. We stayed in number 28 and found the accommodation dirty. The kitchen sides were dirty. There was food crumbs and sweet wrappers in the lounge. We moved the single chair by the patio door and found toe nail clippings on the carpet and chewing gum stuck to the ashtray outside. The shower was warm in the morning but we had no hot water in the evening when getting ready to go out. This was sorted by changing the timer settings on the panel in the kitchen. The bed mattresses were hard and none of us slept that well. The outdoor furniture comprises of 2 plastic square tables and 6 plastic chairs. 2 of the chairs were broken and the others were uncomfortable to sit on. However. The kitchen had a Nespresso coffee maker, washing machine, full size fridge/ freezer, dish washer and plenty of crockery and glasses. The rooms are a good size and parking is directly outside the property. If travelling with children we can highly recommend the following activities: Heads of Ayr Animal Farm Park Culvean Country Park Ayr sea front by the pavilion. A trip to Arran from Ardrossan. Great places to eat: Yasmins, Indian in Girvan. Cecchinis, Italian in Ayr Little Rock, cafe bar in Brodick Pavilion cafe in Ayr Souters Inn in Kirkoswald (expensive by very nice)

  Reviewed by Diane3.1★Aug 2020

• "We really enjoyed our stay at Brunston Castle, the lodge was very well equipped and very comfortable to stay in."

  As our stay was just a few days after the lockdown on this type of holiday was lifted, this did not deter from our enjoyment, some facilities where not open but again this did not bother us. Would view listings from Sykes Cottages again.

  Reviewed by Linda5.0★Jul 2020

• "This cottage was by far the worst I have stayed in and I as really disappointed in the standard and cleanliness of this lodge."

  I contacted Sykes and informed them of my problems and my concerns and also asked them not to get the owner to ring me as I did not want a confrontation with the owner whilst I was on holiday, guess what this request was ignored. The subsequent conversation with the owner was pretty much what I was expecting he could not understand that there could be any issues as he loved going on holiday there and he could see no problems with his property. The problems were dirty and stained carpets, he know about this and they were in the process of getting them replaced!!!!, dirty windows and a deck area that was slippy and needed pressure washing. no remote for tv the owner told me to contact receptionist they might have one !!!!. The lodge photographs well but in reality it is in the centre of the complex and gets very little sun doe to trees and its orientation. This lodge had a similar complaint earlier in the year but I was assured by Sykes that the issues had been taken care of this was not the case. I was contacted by Sykes and given £50,00 compensation this was very little considering myself and my friends had spent a week of our time and the cost of the lodge in a very disappointing and dare I say grubby accommodation.

  Reviewed by Peter1.6★Sep 2019

• "When we arrived the lodge was nothing like pictures in website."

  All carpets where marked and dirty, not a single window was clean and the balcony was covered with spider webs. Really put us off a bit, the site is lovely but feel we wasted our money as picture are totally deceiving and we spent most out week out with the lodge.

  Reviewed by Katrina2.2★Jul 2019

• "We have stayed in many self-catering holidays but we think this has been the best one so far, especially for little details eg."

  dishwasher tablets, teabags, coffee etc to get you started. The lodge was spacious and very comfortable...and very quiet :-) The lodge also had laundry stands, ironing board, hoover, etc etc. The only downside was, the wifi signal was very poor in the lodge we were in probably because it was down near bottom of site but we used our own data to keep up with social media!!!!! The indoor pool was great for our 2 teenage boys :-) Staff all very friendly and helpful. Would definitely recommend Sykes Cottages! :-)

  Reviewed by Sandra5.0★Jun 2019

• "Great lodge."

  Great facilities. Great staff. Recommended!

  Reviewed by Shonagh5.0★Apr 2019

• "Short break at Brunston was exactly as expected if not better."

  Facilities were perfect. Lodge was clean & cosy. Only downside was that there were too few pieces of cutlery! Could have done with some extra knives & teaspoons for mealtimes. Otherwise great.

  Reviewed by Alex4.7★Oct 2018

• "Our first visit to western Scotland and will definitely not be our last."

  Our holiday was fantastic and we can't wait to go back to Brunston Castle. The staff on the site were first class and so helpful. Internal site roads could do with some work to fill the holes and the site would benefit considerably from having a drinks licence. Overall, a really enjoyable holiday in a fantastic location. Would recommend to anyone.

  Reviewed by Trevor4.7★Jun 2018

• "Not enough seating in lounge for six people."

  Leasure facilities excellent.Bit disappointed golf club restaurant closed to beginning of March.

  Reviewed by Tommy4.7★Feb 2018

• There are no reviews featuring this term Show all reviews