Savita Cottage

36 Customer Reviews

• "Overall quite disappointed with the property."

  Carpets were disgusting. Very tired looking property.Smelled very damp.Could do with an overhaul. roads around the site are pretty rough.Shame as it could be a nice place with a little cash injection. Left early and Wouldn't return.

  Reviewed by Alan1.9★Jun 2024

• "Dirty and tired."

  Stayed at NO. 16. Absolutely disgusting. We tried to stick it out but after a few days we couldn't carry on with it. We contacted Skyee Cottage to be helped but received little support. We had to find another property. We were then told after we left that the carpets and sofa are going to be replaced on the 20th June 2024. Overall... Cons. 1. Decore is tired. 2. Carpets are soiled with heavy stains. 3. Sofa and chairs are rancid. Absolutely disgusting. Made us feel itchy and uncomfortable with the state of the place. 4. Found dirt and food benind sofa. Kitchen draws had crumbs and dirt. 5. Windows were filthy and full of cobwebs. Thick Dirt and dust behind and under beds. 6. Never complained about a holiday before but this was a joke. Had to wash our cloths when we got out. Pros. 1. Mattress was dirty but not stained. Very hard but not a problem. 2. Room sizes were ok as well. 3. The Site was us ok for us . Staff were very friendly. Pool was ok. And we liked the table tennis and ping pong. 4. Parking for 1 car.. 5.Decking area was nice. 6. Kitchen has what you need. (Tiles are gruby tho). Please check the standard of no. 16 Savita Cottage before going. Ensure the upgrades have happened. It's no joke. It's terrible. I don't consider myself to be fussy. But it was awful especially for the price. As it stands we are awaiting some sort of resolution. But to be honest I'm not holding out much hope. As we just keep getting told the owner will be spoken to and then we'll get an update. As of close of business today we have had nothing

  Reviewed by Louise2.2★Jun 2024

• "We were very pleased with the accommodation."

  It was clean and comfortable. We did feel the kitchen could have benefited with a small sharp knife, baking tray, more knives & forks, mugs and maybe a pair of kitchen scissors. Especially when you are self catering, potentially for 6 people. I read the review from a gentleman in March 2024 and have to say he can’t of been in Savita Cottage. The place is dated but not dirty!!!! The staff at reception were friendly and helpful and the swimming pool and sauna were lovely. Thank you xxx

  Reviewed by Lorna3.8★May 2024

• "Decor was very tired."

  Carpets need cleaned. Beds were OK and clean. Suite is in need of replacement - cushions look filthy. No instructions regarding heating or hot water and only 1 person could shower unless want to wait an hour for water to heat again. TV reception not good. Kitchen not well equipped as described. Reception and facilities closed at 6.30pm Friday and Saturday we were there - most disappointing. Roads around park were full of potholes. Paid £360 for 2 nights - most definitely not worth this amount. I would not recommend and most certainly won't be back!!!

  Reviewed by Helene2.2★Mar 2024

• "This is by far the least equipped cottage we have rented - there was literally the bare minimum of kitchen utensils and hardly anything in the welcome pack."

  Not even salt and pepper in the pots for them. Apart from that there was very little parking and the staff were grumpy about us needing to park briefly one morning to load up car 2.

  Reviewed by Richard3.4★Mar 2024

• "Lodges were spotless and very spacious."

  We took our parents here as this was their Christmas present. They are both in their 80s and had a fab time. Lovely wee lounge at reception to have a coffe or glass of wine staff were lovely and very helpful

  Thank you & I will pass your message to staff Property Owner

  Reviewed by Maureen5.0★Feb 2024

• "The cottage was clean and comfortable."

  The welcome pack was a nice addition. Unfortunately the pool was closed for 2 days which was disappointing

  Reviewed by Kirstin4.1★Jun 2023

• "All to the good, although there is a problem with the door to the outside seating area."

  Otherwise just a couple of small things - I must bring a knife sharpener next time, and I can't use a frying pan that is not non-stick. Very peaceful location. We enjoyed ourselves.

  Reviewed by Colin3.8★Jun 2023

• "Lovely lodge in beautiful setting, very clean on arrival and well equipped (although a chopping board would be useful)."

  The location is beautiful but quite remote if you have children and bad weather it could be quite limiting, thankfully we had lovely weather and explored some lovely country parks and beaches.

  Reviewed by Kim4.4★May 2023

• "This cottage and the facilities are exactly as stated."

  Clean, comfortable and a quiet location. The ladies on site were very cheerful and helpful. Nice place for a quiet getaway.

  Thank you & much appreciates for hard working girls behind reception - Moral Boosting Property Owner

  Reviewed by Derek5.0★Feb 2023

• "The cottage was ideal for our break, well equipped and comfortable."

  The swimming pool in the leisure complex was a welcome addition especially the children. The two ladies on the reception desk were always cheerful, very helpful and pleasant to talk to. Two niggles with regard to the accommodation, the internal doors squeaked loudly and need a drop of oil and there is a constant tapping noise emanating from the water meter in the cupboard under the sink.

  Reviewed by Tim4.7★Dec 2022

• "Lovely accommodation very thing we needed was there."

  Thank you

  Reviewed by Christine4.4★Oct 2022

• "The only problem we had is when wanted to shower after 1-2 people showered the water kept getting freezing cold , we had to wait a few hours before anybody else could shower."

  Especially when the cottage is for 6 people staying

  Reviewed by Shanaz4.4★Oct 2022

• "The lodge was really nice."

  Spacious and comfortable . We took our 3 grandchildren ( 11, 13, 15 ) with us. They loved it. Yes the carpet needed cleaning, however, this didn't influence us to be negative. I know some reviews were very negative. Don't let this put you off going. Thoroughly enjoyed been there. The pool was great. Couldn't get the kids out of it. All in all a wonderful holiday. And the park itself was really well looked after. The staff were lovely.

  Reviewed by Tina4.1★Sep 2022

• "Nice property located in a nice peaceful park."

  The lodge itself was absolutely perfect for us,nice and clean with everything you could need. Would highly recommend this to anyone wanting a peaceful break and likes to wander. Many thanks.

  Dear Mr Robert M Thank you for your feedback & it is nice to know you enjoyed your stay Last year because of Covid, I was unable to rectify about shower & replace the sofa. Hope to carry out in near future Your feedback helps to lift moral of Brunston Leisure Complex staff Dr M PANDYA Property Owner

  Reviewed by Robert5.0★Jun 2022

• "We enjoyed our stay."

  Lovely quiet location. Very nice linen and towel. Well equipped kitchen. Bathrooms could do with a little TLC. Settee and armchairs need replacing and carpets a good clean.

  Reviewed by Clare4.1★Jun 2022

• "Lovely property well maintained."

  Could do with a larger duvet the one we had hardly had any overhang just a minor thing. Kitchen is well stocked although there was no frying pan and a chopping board is really needed had to use a plate to chop items. Overall the property is very comfortable. .

  Reviewed by Helen4.4★May 2022

• "No information on how to use water and heat water up."

  Not useful when trying to shower family of 6 and got cold water.

  Thank you for taking the time to leave feedback. The owner is aware of the hot water issues, this is due to the age of the heating system and the small hot water tank, this will be rectified when there is a break in bookings. There is a boost button located in the property and the staff at reception will assist with any hot water issues. As a reminder there is an onsite swimming pool with full shower facilities on site if needed. Property Owner

  Reviewed by Alexander3.1★Oct 2021

• "I have already sent the customer relations team a long list of my comments which no one responded to it is buy far the worst lodge holiday I have had in Scotland the countryside is beautiful sadly the lodge is beyond disappointing we came home a day early."

  On Sunday night I was really upset to hear my granddaughter ask to go home. On all our other holiday"s it"s the opposite. At best it's total misrepresentation of these premises at its worst it's fraud the picture of the premises are totally outdated. I wish I had read the trip advisor reviews and not bothered to book total waste of money and more importantly our family holiday, I don't expect a refund but it would be the least you could do as a gesture of goodwill. As for publication of my feedback/complaint I don't think you will.

  Reviewed by Linda1.3★Sep 2021

• "We had a very comfortable stay, although there were a few problems."

  The second day we had no hot water and was told at reception about the booster button for hot water. There is no information in the lodge about that. Also we could not open the door to the balcony, as there seemed to be a problem with the lock. We were out every day so that did not affect us too much. The lodge was all we needed and quiet, situated at the lower end of the site.

  Reviewed by Mary5.0★Sep 2021

• "The cottage is exactly as described but agree with other previous occupants that sofa is past its best and kitchen could do with some more utensils eg chopping board and wooden spoon."

  Reviewed by Nicola4.1★Aug 2021

• "We really enjoyed staying at your accommodation."

  We had everything what we needed. Clean and comfortable. Thank you so much from family of 5.

  Reviewed by Jelena5.0★Aug 2021

• "We had a lovely relaxing holiday at Savita Cottage."

  We had everything we needed, and everything was very clean and well maintained. Our only minor concern was that it was a bit difficult to know what to do about recycling.

  Reviewed by V4.7★Jul 2021

• "Comfortable cottage in lovely location."

  Could do with some additional equipment (chopping boards, baking trays, cafetière) and some updating but overall a very pleasant stay.

  Reviewed by Michael3.4★Jul 2021

• "Unfortunately the cottage was in need of redecoration with some serious work needed around the bath."

  Information regarding the appliances would have helped especially in regard to the heating.

  Reviewed by Joy3.4★Jun 2021

• "Unfortunately the standard of accommodation is not as described."

  It had not been cleaned on arrival, However, the resort staff were marvellous and cleaned it immediately. As this accommodation is privately owned, it seems there was a lack of communication about whose responsibility it was to clean. The sofa is threadbare with holes in and awful improvised cushions stuffed in making the seats uncomfortable. It is advertised as a standing shower in the main bathroom but there is no hook at height, so in effect only one shower workable. This shower leaked all over the floor. There were not enough of the same sized glasses in the kitchen for 5 of us (4 of each) and glasses were cracked. There was not enough cutlery either (only 4 knives!). It would have been nice to have more plates than just the six as not enough then for any extra when prepping food etc. The prepping knives (paring etc) were all very blunt and unusable, meaning the only sharp knife available to use in prepping was the serrated bread knife! The fridge door was broken. The carpets were filthy and desperately need replacing. It could be made very nice but clearly the owners have not spent any money on it, so for the price we paid, it was inadequate. This is a shame as the resort itself was lovely. If I were to go back, I would rent one of the resort owned cottages as they appeared much nicer.

  Thank you for your feedback. We want all our guests to enjoy the facilities as advertised on the website. The issues raised are being rectified and we note that the owner has made Goodwill Gesture to you for the inconvenience caused. Property Owner

  Reviewed by Fiona1.9★May 2021

• "The chalet was immaculately clean on arrival and its location was ideal for our needs."

  Only one disappointment. The kettle was cracked and showed signs of melting! I informed the Reception and they said they would advise the owners but nothing happened and we had to purchase a new kettle ourselves which we then took home. I did leave a note in the chalet when we left. Apart from this we had a briliant stay.

  Reviewed by Susan5.0★Sep 2020

• "Generally we spend nice quiet week."

  We like this place mostly for a nice view, good size of accommodation and really nice swimming pool which unfortunately was close becouse of pandemic. Path between lodges are not in good condition (hill one) that should be repaired. I was surprised as well that we was need to clean all forniture on veranda, they was not ready when we arrived, and very dirty after winter time. Is one of the places you could visit every year. Is really peace and quiet in beautiful surroundings of the nature.

  Reviewed by Beata3.1★Jul 2020

• "Lovely cottage, kids really enjoyed, we had a great time and Christmas there."

  Even extended time that was planned. Thank you very much! Great location too.

  Reviewed by J5.0★Dec 2019

• "We had a lovely week at Savita Cottage, helped by the Scottish weather being extremely kind to us."

  The cottage was very spacious and comfortable with all that we needed. The lodge park itself was quiet and well maintained with great facilities at centre, with a good swimming pool and lovely lounge/bar. Loads to explore around the area and we even fitted in a day trip to Belfast on the ferry. Our only point of improvement was that the carpets in the cottage were a bit tired so either need replacing or a good deep clean. We would love to come back though to Brunston Castle and that area of Scotland.

  Reviewed by Kristianne5.0★Oct 2019

• "We had a very relaxing holiday."

  The cottage was so comfortable and homely. The staff were extremely helpful and friendly. The only downside is there is no shop or restaurant on site so having a car is useful, although the walk to the local village is nice and buses to Ayr and Girvan stop there.

  Reviewed by Shona4.7★Jul 2019

• "The cottage was in a really lovely position within the complex, right in the bottom corner."

  We would certainly stay again. The facilities on site looked good, although we didn't use the leisure complex. The reception staff were very polite and helpful too. We had a problem with the plug in the bath -it had obviously been broken sometime with the previous guests and the cleaners hadn't reported it. We reported it to reception on the Sunday morning and it had been fixed before we arrived back at the lodge-excellent service! The only negative comment about the cottage was that the cleaning on changeover day could be improved slightly and the windows hadn't been cleaned inside for a while/skirting boards in some areas were dusty.

  Reviewed by Lesley3.8★Jun 2019

• "Had booked this lodge for my disabled son and 2 of his carers the lodge itself was good for his needs but extremely disappointed to find clubhouse and restaurant shut down."

  This was one of the main reasons for booking ,so that my son could go out for meals within vicinity without having to travel. This resulted in staff having to shop and cook rather than eating out. I feel the advert should have been changed and updated. As you will realise it is extremely hard to find the right accommodation and facilities for him and spent a lot of time making sure I got it right which unfortunately did not happen.

  Reviewed by margaret3.4★May 2019

• "What an amazing cottage."

  It was the first time 6 of us had been away. Wow - the cleanliness was amazing and the site great for children with a play area, pool and indoor sports - pool and table tennis. Amazing views - truly a lovely place.

  Reviewed by David5.0★Dec 2018

• "Excellent cottage, well equipped and located on a brilliant, well kept site with great facilities"

  Reviewed by Gail5.0★May 2018

• "The cottage needs a cafetière."

  Reviewed by Adam4.1★May 2018

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