Garden Cottage

37 Customer Reviews

• "Excellent ."

  Cottage is next to a small lane with no traffic (5 cars in one week) Very clean , nice and warm all the time , well equipped kitchen and bathroom No complaints . Will be booking again in new year . Thanks .

  Reviewed by Chris5.0★Oct 2024

• "Just one little comment it would be useful to know what the splashback switches controlled,as we mistakenly switched the fridge off at one point looking for the light switch."

  Otherwise the property superb.

  John....We so appreciate such a positive comment regarding your stay. Thank you sincerely. Shall identify Fridge switch control. Property Owner

  Reviewed by John5.0★Sep 2024

• "We had a fantastic stay at a Garden Cottage."

  Warm and cosy, very peaceful. Couldn't have found a better place to stay.

  Delighted Chris to hear you had an enjoyable time, and many thanks for your feedback....much appreciated. Property Owner

  Reviewed by Chris5.0★Aug 2024

• "We have just come back from a lovely stay at Garden Cottage."

  Everything was perfect for us. It is very homely and comfortable. If peace and tranquility is what you are looking for then this lovely cottage is for you. We had some fab walks in the wonderful local countryside. Castle Douglas is a great little town. We would deffo stay again. XX

  Thank you Linda for your excellent review, and we are delighted to hear you found the cottage most suitable, and that you enjoyed this beautiful part of Scotland. Property Owner

  Reviewed by Linda5.0★Jul 2024

• "General feedback property excellent."

  Our only issue was communication with sykes cottages. Were advised to phone Sykes 2 days beforehand to gain information regarding key collection. Unfortunately the phone lines are no longer manned and advised to download the sykes cottages app, and ask question in the general chat/ what's app.group. This took a long time to achieve left original message at 5pm and finally received an answer the following day at 11am. Basically don't expect a quick response.

  Thank you Carol for giving this excellent review, which we very much appreciate. We are disappointed to hear of your communication difficulties with our Agent. We have been in touch with Sykes Cottages, and made them aware of the issues you have raised. Property Owner

  Reviewed by Carol5.0★Jun 2024

• "A very nice, quiet, and comfortable cottage in very good location for local touring."

  Thank you for choosing to visit our cottage. It gives us great pleasure knowing you have enjoyed your stay in the area, and for awarding us this excellent rating of satisfaction. So grateful to you both. Property Owner

  Reviewed by Vincent5.0★Jun 2024

• "The cottage was excellent could not fault it but the customer service from Sykes was atrocious."

  Long delay answering messages, even when answered not at all helpful.

  So glad you found everything to your satisfaction, and thank you for your excellent review, which means a lot to us. Disappointed to hear of your experience with Sykes customer service. Property Owner

  Reviewed by Rowland5.0★May 2024

• "Garden Cottage is fabulous, there is everything you need in the Cottage."

  A lovely welcome pack awaited us. We've thoroughly enjoyed our stay in Castle Douglas and can't wait to return.

  Carol we are most grateful for you taking time to award us this full satisfaction Rating, along with your pleasing comments.....We shall be delighted to accommodate a return visit at your convenience. Property Owner

  Reviewed by Carol5.0★May 2024

• "Such a lovely property, clean and tidy."

  The beds are very comfy, the bedroom on the right has a softer mattress. The kitchen was well equipped. The worst thing about the cottage was the size of the TV, too small for our older eyes. We did have a very relaxing holiday and would love to go back if possible. I was a little surprised that there was no welcome package, first time we have encountered this...we had to go back to the shop for milk before we could have a drink.

  Hello Barbara....we appreciate all your comments. Thank you for awarding us full satisfaction Rating. So grateful for your positive remarks. Unfortunately we are restricted to a 28 inch TV screen size, as this is all the space allows. Our apologies for no Welcome Pack....this is due to us not residing in the locality. Property Owner

  Reviewed by Barbara5.0★Apr 2024

• "Lovely warm and cosy cottage."

  Well appointed with everything you could ever need and more we’ll definitely be back.

  Hello Chris...So grateful for this rating and the positive comments you have made. You will be most welcome to make a return visit. Property Owner

  Reviewed by Chris5.0★Mar 2024

• "The cottage was wonderfully, well above our expectations."

  Everything we could need was provided, and more. We had a lovely time despite the weather. And will be back next year.

  Thank you for taking time to enter such positive comments ....much appreciated. Look forward to your return visit. Property Owner

  Reviewed by Alfred5.0★Oct 2023

• "A lovely cottage in a beautiful location"

  Hello Josephine....We deeply appreciate your full award rating, and your welcome comment, and thank you for taking the time to do so. So reassuring to know you have experienced this level of satisfaction, during your stay at Garden Cottage. Property Owner

  Reviewed by Josephine5.0★Sep 2023

• "Had a great holiday in this cottage, for rest and relaxation this is the one for you."

  It is cosy and comfortable, it was equipped with everything that was required, very comfortable seating and beds just lush, would not hesitate to recommend Garden Cottage, thank you.

  Hello Martha(Wren)....It gives us immense pleasure to know that you were comfortable and have had a restful, relaxing week at Garden Cottage, and found everything there to meet your holiday needs. We so appreciate you taking the time to leave such lovely comments. It makes our efforts all worthwhile! Property Owner

  Reviewed by Martha5.0★Aug 2023

• "Clean and tidy was well maintained."

  Slight issue with internet connection was dealt with quickly. Whilst there was a picnic table some chairs would have been appreciated to sit on outdoors when the weather permitted.

  Hello Peter... We appreciate you taking time to share your comments. Thank you for patiently accommodating Robert whilst he successfully sorted your internet connection. We welcome your practical suggestion and are giving consideration to the outdoor seating you have mentioned. Property Owner

  Reviewed by Peter4.4★Jul 2023

• "What a lovely cottage!"

  Location is great, peaceful and quiet, I loved watching the rabbits and hares running around. It's just the right distance from Castle Douglas and an ideal base for exploring the whole area. It was super clean, with everything we needed for our stay. I would highly recommend the cottage for anyone who wants a peaceful base to chill out and relax.

  Hello Helen, Thank you for staying with us and for taking time to give us your thoughts. Wonderful to hear such satisfaction. Property Owner

  Reviewed by Helen5.0★May 2023

• "When we arrived at Garden Cottage, a gentleman was trying his best to fix the toilet seat, which had come adrift!"

  He fixed it as well as he could, but needed new parts, which he could not obtain until Monday. He kept in touch with us to let us know what he was planning to do, and came and fitted the seat using the parts which he had obtained. The seat was still a bit wobbly, but manageable! Thank you Robert! Garden Cottage is very comfortable, spotlessly clean, and well equipped. It is in a very quiet spot, the only traffic was 2 or 3 vehicles coming to the nearby business premises. We enjoyed our stay.

  Hello Kathryn, Thank you for staying with us, and providing this valued feedback. We appreciate your patience and understanding attitude towards all the maintenance, which was unexpectedly necessary, in the the bathroom. On behalf of Robert and ourselves we wish to thank you most sincerely for graciously accommodating us, as the work was being undertaken. We are glad to report it has now been satisfactorily repaired. Property Owner

  Reviewed by Kathryn4.7★May 2023

• "Ideally situated for touring the area."

  Very quiet location but Castle Douglas with its shops, restaurants and local amenities is a very short distance away. The cottage was clean, facilities were fine. Would recommend this property anytime. Added aah factor for the tiniest rabbit we'd ever seen grazing on the lawn.

  Kathryn ....We are delighted to hear you were happy with the accommodation, and the general area. We are most grateful for awarding us this full rating, and expressing your very kind comments. This makes it all worthwhile. Sincere thanks. Property Owner

  Reviewed by Kathryn5.0★May 2023

• "Once again we enjoyed a lovely holiday at Garden Cottage."

  It felt like a home from home. Spotlessly clean. Beautiful countryside surrounding it. Many thanks. From Jan & Anne

  Hello Jan and Anne, Our sincere thanks for choosing to stay with us again, and it is our pleasure to have you back. We greatly appreciate you providing this valued feedback, and for taking the time once again, to share your thoughts. Property Owner

  Reviewed by Janet5.0★Apr 2023

• "Lovely wee cottage in a great location and very comfortable."

  One small issue with the velux window was quickly attended to by the owners. Would be happy to return.

  Derek.... we are delighted to receive your positive comments with regard to your stay, and for your full award rating. This gives us great satisfaction. Deeply appreciated, and many thanks. Property Owner

  Reviewed by Derek5.0★Apr 2023

• "Only 1 bedroom was made up so we did not have an option of where to sleep and one of the pillowcases was stained."

  We went to make a coffee when we arrived to find 3 cups dirty. You could not amend heating in the bedrooms so was very hot as stayed on all night. Water in the bathroom was dirty and water pressure was inadequate. Although was on a non working farm there was a commercial business 100 yards from the property with vehicles going past the property regularly. The parking space was not available as a picnic bench/table had been placed in that area.

  Reviewed by John2.2★Apr 2023

• "We loved our stay in Garden Cottage and both felt at home straight away!"

  The cottage is beautifully decorated and it was obvious that a lot of thought had gone into every part of every room. We can't wait to return! Lin and Graham

  Lin and Graham...thank you for your kind comments. So pleased you enjoyed your stay...and finding things to your satisfaction makes it all worthwhile for us. It will be a pleasure to have you back sometime. Property Owner

  Reviewed by Linda5.0★Nov 2022

• "Not easy to find."

  Shower very small no room to move about. Wash and basin tiny and shelf above it so bump head when bending over it. Bed not very big think itvsmaller than double. Don’t like that you can’t regulate the heating yourself. Had to move living room chair all the time. Room could be better arranged or even reduce size of kitchen to save moving chair. Don’t like that Sykes don’t tell you where the houses are until you pay in full. There was no way could walk anywhere at niag it was a dark farm track to get to cotto. Would not use this company again. They don’t trust customers.

  We are sorry you haven't found the cottage to your own personal taste or requirements, and we are grateful for the opportunity to address the issues you have raised. -The Sat. Nav. will guide you to the end of the tarmac driveway, which leads to the cottage. -The location is convenient to the town of Castle Douglas, on a non working farm setting, and is not isolated. -The temperature in the living room/kitchen area can be manually controlled according to individual preference. -We have displayed clear instructions on how to do so. -Our contact details are available should our guests require any further assistance, and we are always happy to help. -We wish to clarify that both bedrooms are furnished with standard size double beds. -The cottage was refurbished in 2018. This included the installation of a new kitchen and wash room facilities. -Careful planning, and the choice of high quality equipment was a priority, ensuring convenience and practicality for our visitors to the best of our ability. -We don't feel we could improve on the choices we have made. Property Owner

  Reviewed by Moira3.1★Sep 2022

• "We had a lovely week in Garden cottage It's fitted out to a very high standard and equipped with all you need."

  The location is very peaceful We would highly recommend a stay there

  Paul and Susan ...Thank you for your great review....So pleased you enjoyed your stay at Garden Cottage. This makes it all worthwhile as we endeavour to make your stay as pleasant as we can. Property Owner

  Reviewed by Paul5.0★Jul 2022

• "We had a wonderful holiday at Garden Cottage."

  It was so quiet and peaceful and in a perfect position to explore this beautiful part of Scotland. Garden Cottage is very comfortable, cosy and well equipped. 10/10

  Thank you Linda for your lovely review. Glad you enjoyed the location and that you had a lovely holiday. Property Owner

  Reviewed by Linda4.7★May 2022

• "The cottage is lovely and very well equipped."

  Really comfortable and in a great location in the countryside with beautiful scenery around. Within easy reach of Castle Douglas and other nice places to visit. Thoroughly enjoyed our stay and would highly recommend.

  Janet we appreciate all the positive remarks which we have received from you via telephone,email,and now on this platform. The pleasure is ours in knowing that you enjoyed your stay at 'Garden cottage.' Property Owner

  Reviewed by Janet5.0★Apr 2022

• "The cottage was exceptionally clean and has everything required for a self catering holiday."

  A car is definitely required as the cottage is about half a mile from main road. However most people visiting the area will probably come by car to explore the beaches and woodland. There are brochures in the cottage with useful tips as to where to visit/eat.

  We much appreciate all your positive feedback, and it is comforting to know that you have found everything to your satisfaction. Property Owner

  Reviewed by Stuart5.0★Apr 2022

• "It is a lovely cottage in a delightful situation, being an ideal centre for exploring the beautiful countryside of Dumfries and Galloway."

  Local highlights include the 'Artists' Town' of Kirkudbright, Scotland's 'Book Town' of Wigtown and the (NTS) Threave Gardens and Castle Estate (including Ospreys and Peregrines). I hope to be able to return some day.

  Thank you for your lovely review. Delighted you enjoyed your stay at Garden Cottage! Property Owner

  Reviewed by Angie5.0★Apr 2022

• "We have stayed in this cottage twice now and must say it is the cleanest cottage we have ever stayed in and we’ve stayed in a lot, it’s a very peaceful location and the facilities are very good, all the work that has been done to this cottage has been carried out to a very high standard we will most definitely stay there again in the future god willing."

  Thank you for your great review, and for all these positive comments. So delighted you have had an enjoyable stay for the second time, at Garden Cottage! We shall welcome your return at some time in the future. Property Owner

  Reviewed by Colin4.7★Sep 2021

• "Cottage is more modern than it looks in photos."

  Been waiting since last year as COVID postponed our holiday, exceeded expectations and was a welcome break from being stuck at home!

  Thank you for your lovely review! Delighted that Garden Cottage was perfect for your get away! Property Owner

  Reviewed by Christine5.0★Jun 2021

• "Cottage was clean, comfortable and well maintained."

  Location was quiet and well away from the working part of the farm. The cottage is surrounded by trees and hedges, which are home to lots of birds Not suitable for young children, however, as the road outside the front door is used to access a light commercial unit. Although there is a 10 mph speed limit, vans frequently went past the cottage at high speed.

  Thanks for your lovely review. Glad you enjoyed the location and were comfortable. The cottage is currently advertised for children over the age of 12 years. Sorry you have witnessed some drivers who are failing to obey the speed restrictions which are in place. Property Owner

  Reviewed by Paul3.8★Aug 2020

• "Loved the location, just far enough out but still close enough to visit shops etc."

  Really enjoyed the surrounding area, would definitely come back to visit in the summer. The cottage itself was very homely with everything you could need except a pint glass so after using a glass jug and a quick trip to Tesco there are now 4 for others to enjoy

  Thanks for your lovely review. Glad you enjoyed the location, and your stay at the cottage. Many thanks for supplying the large size drinking glasses! Property Owner

  Reviewed by Cheryll4.7★Oct 2019

• "The cottage was clean and comfortable but the location very isolated."

  This was not made clear in the description. It was a mile down a remote farm road/track to the main road into Castle Douglas, and almost a further mile into the town.

  It gives us great pleasure when we read that you found the cottage both clean and comfortable. We sincerely appreciate, and thank you for these favourable comments. Also, we acknowledge your remarks regarding the Cottage location, and wish to respond. Garden Cottage is furnished with a private, tarmac avenue, which is accessible via a single lane Council road (approximately 0.5 miles in length). We wish to clarify the commencement of this roadway is within three hundred meters from the thirty mile speed limit, on the main Ayr Road, leading to Castle Douglas. Therefore, we are unable to except the suggestion it is in anyway remote or isolated. Throughout the past twenty years, this is the first time anyone has raised the issue of the location being remote,or isolated and indeed our Guests have highlighted the benefits of the conveniently situated Cottage. Some visitors reporting they have walked to Castle Douglas for a meal; a distance of approximately 1.5 miles. Property Owner

  Reviewed by Judith3.4★Sep 2019

• "Everything apart from the weather was absolutely wonderful."

  However that did allow us to enjoy the comfort and peace of the cottage. So many diverse things to enjoy within a short distance. Would love to return

  Thanks you for your lovely review....delighted you enjoyed your stay at Garden Cottage! Property Owner

  Reviewed by Michael5.0★Sep 2019

• "A very clean and comfortable cottage in a quiet farm location but with quick and easy access to Castle Douglas by car."

  The cottage had all essential services and a good internet signal. The cottage was freshly decorated and well presented with a homely feel. No hesitation in recommending for a quiet holiday yet with easy access to the local town and the lovely Galloway countryside.

  Delighted you enjoyed your stay, and found everything there for your holiday needs. Property Owner

  Reviewed by Gavin5.0★Jul 2019

• "Nice clean cottage lovely quiet area ideal for touring the surrounding countryside."

  Thanks for your lovely review. Glad you enjoyed the location, and all that Dumfries and Galloway has to offer. Property Owner

  Reviewed by Beverley4.1★Jun 2019

• "Very nice clean cottage ample parking space nice and comfortable very well equipped, we would definitely use this particular cottage again, thank you to the owners for a very nice little break."

  Reviewed by Colin5.0★Jun 2019

• "It is a very quite location and very good for a relaxing holiday in the country side but still close to the town."

  Ps. The directions to the cottage could be better described as it took some time to find it as it is on a single lane road which could be easily missed. Possibly------ Follow the A713 from Castle Douglas until you pass the Castle Douglas Golf course on the left. You will then see approximately 200 yards/meters further on, a road bridge with national restriction speeds signs on either side on passing under the bridge (A75) there is a paddock and a house on the right. Take the crown of the road as there is a single track road between the house and the industrial type "Scotish Bakery" buildings on the right hand side of the single track road . The single track road goes between the house and industrial buildings. Turn into this lane and continue approx. 200 yards/meters turn left at the T junction carry on and turn right approx. 150 yards/ meters at the cowsheds, continue on passed a house on the right then a house on the left. There is Garden Cottage on the right.

  Reviewed by William5.0★May 2019

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