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"A very comfortable and spacious cottage in a wonderful area."
Nothing lacking. Kudos to NTS.
Many thanks for your lovely comments.
Property Owner
Reviewed by Philip5.0★Nov 2024
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"We had a delightful stay with our two friends at Glen Cottage."
The house is peaceful, very comfortable and spacious, tastefully decorated and has everything from a dishwasher and a good cooker to smart tv, washing machine and drier. We would happily stay there again and recommend it
Reviewed by Edward5.0★Oct 2024
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"It would have been nice for the heating to have been switched on when we arrived given you cannot get into the property until 5pm, as it was very cold on arrival."
We had to report that the extractor hood was filthy on arrival resulting in us having to clean it before use. It had clearly not been cleaned for some time. We later found the oven was also not clean.
I texted the ranger to report it but did not receive a reply so contacted Sykes directly. Helen was great and reported the issues raised. Appropriate compensation was received.
Otherwise house very comfortable and well equipped.
Reviewed by Eileen4.1★Sep 2024
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"Loved our holiday at Glen Cottage!"
So peaceful and relaxing and so much to do and see. Would highly recommend.
Reviewed by Linda5.0★Aug 2024
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"It was brilliant and everything we expected and more!"
Lovely last evening watching Deer in the garden!
Internet was brilliant for such a remote house!
Thank you so much for the review. We have a project upgrading the Wifi to most of our properties and are glad you appreciated it. Holidays Dept NTS
Property Owner
Reviewed by Conor5.0★Aug 2024
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"Beautiful house in a stunning location."
We were very comfortable here for our weeks holiday. Very well thought out and presented, this is a high quality spacious holiday home that we can fully recommend!
Reviewed by Guy5.0★Jul 2024
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"Lovely quiet and warm cottage."
Good facilities in such a beautiful area.
Reviewed by Charlotte5.0★Jun 2024
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"Stunning location, very clean and comfortable inside and beautifully decorated."
Reviewed by Phoebe5.0★Jun 2024
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"Smart toasty cottage, wonderfully remote, the only dwelling in 12 km of the Torridon valley."
Superb locally relevant artwork and decoration. There is URGENT need to provide proper updated details on bin collection. Some bins are collected every 4 weeks, some every two, but which dates? To tell people to take all bins out every week is ABSURD. Please provide a helpful calendar. Please also provide a new bird table. Most people here love wildlife and the old one is disintegrating. These easily rectifiable matters aside, the place is superb. Well done NTS.
We have added the bin calendar in the cottage, the local council have in the past few months changed all the recycling and non recycling bins which has caused some confusion for all residents in the Highlands. Our Ranger has also sorted out the bird table in the garden.
Property Owner
Reviewed by Graham5.0★Jun 2024
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"A superb cottage in spectacular surroundings."
One of the best we have stayed in over many years. Elegant decor, very comfortable.
Ceiling downlighter bulb has failed.
Reviewed by Stuart5.0★Jun 2024
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"We had a wonderful week at Glen Cottage."
The cottage is quaint, beautifully decorated and furnished, and so well cared for by the Trust staff. We spent our days exploring the region, taking long walks and some longer hikes. Fishing for Brown Trout on the Coulin Estate (about a 10 minute drive east of the cottage was grand); Neil, the estate’s game keeper arranged it for us. We enjoyed a few evenings at the Torridon Hotel pub, but preferred to sit on the lawn in front of the cottage soaking in the beauty of this special place. We plan to return again, but next time our visit will be longer.
Reviewed by William5.0★May 2024
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"A very relaxing Holiday in a nice quiet and cosy cottage, in a beautiful part of Scotland."
Reviewed by Colin5.0★Apr 2024
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"The house is just lovely, and one of the nicest I have stayed in (anywhere in the world)."
There is really nice attention to detail on the interior design, which makes it feel really luxurious. Importantly, all the basics are covered: it is really warm and draught proof. There is a washing machine and tumble dryer (yes, you've guessed, it was cold, wet and windy for our stay). The crockery is lovely and plenty is provided. There is a dishwasher. The knives are high quality and sharp (almost unheard of in holiday accommodation). The kitchen is very well equipped (the stick blender was really appreciated). The bedrooms are really big and luxurious. The garden is big and enclosed and perfect for dogs.
Thank you so much for the lovely comments which we have passed onto our Refurbishment Manager. We refurbished the cottage over the winter and where practical we try to use Scottish and British companies. We hope to welcome you back.
Property Owner
Reviewed by Lucy5.0★Apr 2024
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"A lovely holiday stay in a beautiful setting."
NTS does a great job maintaining the property which is quiet and peaceful. Lovely to be able to wash clothes and get everything clean after days out in the wildlife! Just a comfy, fun experience.
Thank you for your kind words, we have refurbished Glen Cottage over the winter to refresh the decor and replace soft furnishings, carpets and fixtures.
Property Owner
Reviewed by Frazor5.0★Mar 2024
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"Glen Cottage is sited in an amazing location beneath the Torridon mountains."
It is very comfortable, spacious, well heated and has a "cosy feel" about it. The kitchen is impressively well equipped. Our group had a very enjoyable stay - well recommended!
Reviewed by David5.0★Oct 2023
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"We stayed in Glen Cottage for a week in August."
This property is a gem of a place. It is well equipped, spacious, has a warm 'home from home' atmosphere and is in a fabulous location.
Our stay coincided with some atrocious weather conditions but it did not deter our days of hill walking and always returning to the cottage was a joy. Thank you NTS
Thank you very much for taking the time to complete the feedback and for your lovely comments.
Property Owner
Reviewed by Julia5.0★Aug 2023
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"Glen Cottage is a wonderful place to stay in an amazing location."
The cottage is warm and comfortable and has everything you could wish for. A lot of care and thought has been put into maintaining and fitting out the cottage in a way that feels in keeping with the place. I wouldn’t change a thing.
Thank you so much for the lovely comments, we are planning on painting the interior this winter and also carrying out some refurbishment to refresh the property.
Property Owner
Reviewed by Francis5.0★Jul 2023
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"A wonderful experience staying at Glen Cottage!"
The scenery is breathtaking and there a lots of wonderful walks and places to visit. The deer in the garden was an added bonus. Perfectly kitted out and really not much more you could ask for as a self-catering break in the most beautiful part of Scotland (the most beautiful country in the world). Our dogs did not want to leave - it was truly tremendous. We would love to return at some point. Lisa and Dave from Glasgow
Thank you so much for feedback, we hope to see you again at Torridon or the other NTS cottages through Scotland.
Property Owner
Reviewed by Lisa4.7★Jul 2023
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"Excellent cottage in a stunning location, this property in the heart of Torridon is a Mecca for walkers, mountaineers and those who want a true taste of the highlands."
Cottage is well appointed, very clean and full of highland charm. The couple of minor issues we had were immediately addressed by the extremely pleasant and helpful NTS staff - couldn't ask for more!
Thank you so much for the lovely comments, NTS is so lucky to have a few properties in Torridon and to look after this fantastic estate. Your comments have also been sent to the team at Torridon.
Property Owner
Reviewed by Paul5.0★Jun 2023
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"Glen cottage is beautiful and impressive from the outside, and it’s setting is superb."
It was clean and comfortable, it just needs a little bit of refreshing paint and decor wise . We had a lovely stay , easy chairs for the garden would have been nice as only having a picnic bench is not relaxing and comfortable for your back .
Thank you for your feedback. We have plans to carry out some refurbishment at Glen Cottage winter 2023/spring 2024 to refresh the decor, upgrade aspects of the cottage.
Property Owner
Reviewed by Jackie4.4★Jun 2023
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"Glen Cottage was perfect for our group."
It had everything we needed. The need to have windows firmly closed (unable to be opened) I guess was to keep out the midges. Wonderful spot.
Reviewed by Fiona4.1★May 2023
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"A wonderful house - gave a real Scottish feel
Position is unbelievable !"
Bedrooms are lovely and spacious - beds comfy
The whole place was warm and cosy
Would definitely recommend
Reviewed by Jennifer4.7★Apr 2023
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"I want to start by saying we had a lovely time in Torriodon while at Glen Cottage."
The house was almost perfect in every way for our family holiday. It was clean, very warm and comfortable, and in an amazing location.
However, the kitchen and dining area are of the biggest concern; not enough plates (one setting), cutlery (one setting), and not even a full set of each glass size and type and also light on some basic kitchen utensils, which meant washing everything after every meal time or putting the dishwasher on every day, which is not environmentally friendly, especially when there is so much focus within the house to recycle. Additionally, a better solution for glass and bottle recycling should be found rather than guests having to drive into the village to deposit empty bottles there. Lastly, the TV was a real issue; we did watch it a lot due to the weather (Storm Noa), but we could not get the Freeset service to work and relied heavily on Netflix, Amazon and BBC I player.
I would like to finish by saying we would book again as the above issues have not out us off from returning, and the above would only be a small investment, and if it weren't for these issues, our trip would have been a perfect dream holiday.
Many thanks for your feedback.
We are delighted that you enjoyed your stay at Glen Cottage and hope we can welcome you back on another occasion.
We have discussed your comments with the Property Manager and are taking steps to replenish the kitchen as quickly as possible.
Best NTS Holidays Team
Property Owner
Reviewed by James4.1★Apr 2023
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"The description does not do the cottage justice in terms of comfort or how amazing the surrounding scenery is ."
Deer in the garden on a night time. The sheer serenity and peacefulness of Torridon , the amount of hidden gems surrounding the place for walks . 7 days is definitely not long enough . We will be booking again but for longer next time .
Many thanks for your kind words, it is such a unique location in Torridon. Definitely a place for peace and quiet, great for walkers and climbers.
Property Owner
Reviewed by Saleem5.0★Mar 2023
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"The previous week we stayed in a fab cottage near Glencoe so as this cottage was a National Trust Cottage we had high hopes."
However, disappointed would be the best description.
Bear in mind the cottage caters for 6 guests.
Only three tumblers suitable for juice etc
Spud pealer keeps falling apart
Had to wash wok and glasses before using
No book with instructions had to call someone to get tv working
Extractor fan greasy
4 soup bowls, 5 cereal bowls
Sharp knives could not cut through hot butter.
Found food blender, blade in on cupboard, bowl in another motor in a third. When we found one part assumed it was the remains of a broken device.
One pyrex mixing bowl one serving bowl
No where to dry washing
Kitchen scales not working
The property details says you can find various eateries in Achnasheen for an evening meal, if you go to Achnasheen and use google maps for restaurants, it sends you to Torridon, where the two main restaurants are closed to non residents or onto Lochcaron which is a 45 minute drive.
OK its not National Trusts fault that local places were closed or not serving food, but the cottage is remote, so having the ability to prepare food and eat at the cottage would be an advantage
The towels, were lets just say, tired.
On positive notes, we told the local man that the tap in the kitchen was loose, there was a leak under the sink and as mentioned could not work the tv, all addressed swiftly and efficiently. The lack of hot water in the main bathroom was not sorted.
The bedding and beds very comfortable. The location, isolated but fab. We had deer in the garden, eagles at the back of the house.
Disappointed remains the best description
Many thanks for your feedback and we are sorry that you were disappointed with your stay at Torridon. Our property manager is checking the inventory in the kitchen to ensure there is the correct amount of glasses and bowls. We will go over the standards expected in the cottage with the cleaning team and we will reinforce that the kitchen items must be checked and servicable. The Tv was on BBC Alba which doesn't transmit all day so glad to read that was easily sorted. The plumber was called out but he couldn't access the cottage as the key hadn't been left. Again we are sorry that you had some problems during your stay.
Property Owner
Reviewed by Stephen3.1★Mar 2023
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"Brilliant place, perfect location for us as we were hill walking for the week."
Eve from the Scottish National Trust was exceptionally helpful when we had problems with a frozen water supply. The property has both charm and comfort and I can honestly think of nothing negative. If booking you do need to recognise that it is an isolated location which was an attraction for us. We left some property but that has been sorted efficiently thanks to Sykes and Eve.
Reviewed by Ian5.0★Mar 2023
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"Great house in a brilliant location."
Thank you for your kind words and we hope to welcome you back.
Property Owner
Reviewed by Peter4.4★Nov 2022
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"What a great place to stay - an iconic house in the middle of Glen Torridon."
We've driven past many times but this is the first time we've been able to stay here. Really comfortable and well furnished, warm and well equipped. Stunning location at the foot of Liathach. Great outdoor space for the kids to play around.
Really enjoyed our stay and hope to be back again in future.
Glad to read you enjoyed yourself and we look forward to welcoming you back.
Property Owner
Reviewed by Tim5.0★Oct 2022
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"This cottage is in a stunning location."
The house is extremely warm and well insulated against wet and windy weather conditions. The kitchen is well equipped the rest of the house is basic but functional - no frills. We do however love the cottage very much and have stayed here on 5 occasions with either family or friends. Many thanks.
We are looking at plans for the future for the cottages in Torridon.
Property Owner
Reviewed by Denise3.8★Oct 2022
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"On our arrival the refrigerator contained food debris and needed washing."
The dishwasher was loaded and required emptying. We expected that this should have been accomplished by cleaning staff, given the late access time of 1700 hrs ( earliest). The wood burner in the sitting room was full of screwed up baking foil, dirty wet wipes, egg shells (??) and cardboard on top of half burnt logs. The fire screen was black with soot and the hearth dirty with ash. The outside waste bin was so full the lid could not be closed. The other aspects were satisfactory except to describe the upper shower room as a bathroom was a stretch - it is a shower room for a short person.
Thank you for completing the feedback form. We are very sorry indeed that the cottage was not serviced to the standards we expect for our new customers. The property manager for Torridon has reiterated to the cleaning staff how the cottage should be serviced and has passed on your comments in regard to your stay. We have also sent a email to you via the team at Sykes.
Property Owner
Reviewed by Mike2.8★Aug 2022
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"We had a lovely week at Glen cottage."
The weather was mixed but we did sit out in the garden at some point every day. We saw a golden Eagle from the garden and a seal on the coastal walk. Take lots of bird food and you will get many different species visiting the bird table and feeders. The scenery is amazing and Applecross is well worth the hair raising drive. The cottage is warm and comfortable with nice furnishings. The kitchen is generally well equipped but really needs more glasses, dishes and plates, particularly if you are a larger group, we were only two. Some serving dishes would also be useful. The midges were not too bad whilst we were there. The property is very close to the NC500 route so the road in front of the property is much busier than we expected with lots of motor homes and motorbikes passing. Tesco will do a click and collect to the community centre which is useful.
Many thanks for your feedback, Glen Cottage is in a great location for wildlife. Apparently it is too hot for the midges at the moment- mid July. We have sent your comments to the Property manager about the kitchen inventory to action. We hope to welcome you back to one of the National Trust for Scotland cottages.
Property Owner
Reviewed by Louise3.8★Jun 2022
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"Great house in an inspiring location, couldn’t have wished for more"
Thank you, it is in a fantastic location. Hope to see you again.
Property Owner
Reviewed by Zoe5.0★May 2022
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"Lovely snug cottage."
Girls complained about lack of clothes hangers for their ball dresses, and general shortage of plates and glasses.
Guys complained about poor Internet, sad folks.
There is an inexpensive solution to the Internet issue. Get a Vodafone mobile broadband 4G hotspot - cheaper than your BT landline deal, and you do have a good 4G signal if you place the device in the right place, e.g. the porch or upstairs.
Hope to come back some day!
Glad you enjoyed your stay, we will look at the amount of crockery and glassware at the next changeover. Not sure that ballgowns and walking boots are going to catch on! Vodafone and O2 work best in the area, the mountains and the location away from an exchange make it challenging.
Property Owner
Reviewed by David4.7★May 2022
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"Really enjoyed our stay (again)."
The only comment we would pass on is with regard to the duvets on the single beds. The duvets were slightly too small for the beds. Other than that the cottage is in a fantastic location, comfortable and perfect for a great getaway.
Thank you for your feedback, the mattresses and linen are new in the cottage. We do have plans for other changes over the next month or so and we will look into the duvets.
Property Owner
Reviewed by Trevor4.4★May 2022
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"The cold water feed to the upstairs bathroom was poor."
It meant that flushing the toilet became a problem . Other than that, all excellent!
Thank you for your feedback. As you know the cottage is in a quiet remote location and depends on a private water supply from the burn. The water goes through a uv filter and is tested yearly. We would always encourage guests to contact the property manager when they first realise there is an issue. The property manager could have checked the filter and replaced it to increase the flow.
Property Owner
Reviewed by Kenneth4.7★May 2022
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"Wi Fi extremely poor"
Thank you for your feedback. I am sorry but we cannot at this present time increase the speed and strength of the wifi signal. As I am sure you are aware Glen Cottage is in a remote part of the Highlands, quite a distance from the nearest exchange and surrounded by mountains. As a charity we have to use our income wisely for all our properties throughout Scotland and supplying an expensive satellite broadband is outwith our means at this point in time. We do note on our entry that Mobile phone coverage can vary, Vodafone and O2 are the best quality.
Property Owner
Reviewed by Tim4.1★Apr 2022
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"We all enjoyed our stay."
We just can't fault it, everything was spot on. It's such a beautiful house in such a stunning location.
Thank you for such a lovely review. We are planning some soft refurbishment in the next few months and would love to welcome you back.
Property Owner
Reviewed by Samantha5.0★Apr 2022
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"Excellent property in a great location."
A group of us went there to photograph the area and we were not disappointed. There was something to see everywhere that you looked, including red deer. Would happily return there.
Many thanks for your feedback, Glen Cottage is situated in a stunning area.
Property Owner
Reviewed by Keith5.0★Mar 2022
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"Great property, superbly located."
Paul the manager was very helpful, highly recommended.
Thank you for the kind comments about the cottage and about Paul our Ranger.
Property Owner
Reviewed by David5.0★Nov 2021
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"A welcome return to this cosy and wonderfully situated cottage in the heart of Torridon"
Reviewed by Paul4.7★Oct 2021
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"Stunning Location."
Stags come in to the garden at night. Midges but expected in Scotland so unable to sit in the garden. Washing machine , dishwasher and hoover great.
The Kitchen is very poorly equipped needs dishes , jugs , baking pans , Pyrex dishes but apart from that lovely kitchen. How it is stocked you would be pushed to cook for a family or a Sunday dinner. Plenty of walks nearby. Stags and deer come out on to the road and in the garden.
The downstairs bedroom is very damp , the upstairs shower room also. The house although clean needs a thorough dust in corners. The carpets really need a full deep clean and we’re very soiled.
Apart from these things we had a lovely holiday peak season prices are very steep. Removing own bedding placing in bag after paying £3000 + peak season.
Reviewed by Eric3.1★Sep 2021
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"Fantastic location."
People very friendly. Magnificent scenery. Quiet.
Reviewed by Michael4.4★Jul 2021
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"'Spend an afternoon relaxing in the enclosed garden, enjoying the serene setting and perhaps even spotting the passing local wildlife, such as deer, otters and golden eagles."
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The property is so overgrown with long grass and ferns meaning that the air is so humid that the midge population is overwhelming, totally unlike anywhere else we have experienced during our two and a half weeks in Scotland. Within a few moments of exiting the house one is completely surrounded by biting midges. It means that the gardens of the house are completely unusable and also one is forced to live inside with the windows closed. This of course is not advisable in coronavirus times.
Whilst at the cottage a member of the National trust did call me and I talked about the midge problem. She agreed that the gardens have not been cut for quite some time and are overgrown. We think that it is totally unacceptable to advertise this cottage as a holiday let with a garden when the garden cannot be enjoyed or used at all. It is very disappointing and we await your response to this and suggest some compensation might be in order.
Glen Cottage has mature woodland surrounding it which can lead to the right conditions for midges at certain times of year with the right weather conditions. This mature woodland as well as having conservation value also provides screening from the road which reduces road noise and also provides more privacy to the cottage. The midges seem to be late this year and hadn’t really been an issue until now, which may be why you didn’t have an issue at your other locations.
Having spoken to the person I believe they apologised for the fact the grass hadn’t been cut due to staff shortages which I am sure you can sympathise with in these current times. I can assure you if the grass had been cut it would not have reduced the number of midges. That is dependent on the time of year and the weather conditions at the time. Thank you for your feedback, we hope to see you again.
Property Owner
Reviewed by Melanie2.2★Jul 2021
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