Flexford Mill Cottage

7 Customer Reviews

• "A fantastic property in a great location."

  I would certainly recommend to friends and family. The beds were extremely comfortable and the kitchen well equipped. A great week away for us, even the weather was not great, also want to say the owner was immensely helpful as well

  Reviewed by Richard4.7★Nov 2024

• "Lovely spacious property, well presented and very clean."

  Our dogs loved the garden and field beyond, I would recommend watching your dogs though as it's not entirely secure and they could wander further than you'd like. We would have appreciated some instructions on recycling and bin collection days, the gardener was most helpful with this information. The addition of a vacuum to help keep the house clean would have been helpful, especially with dogs in tow. It's a great house in a fabulous location for the New Forest. An advantage of being in an area with little light pollution was the opportunity to do some star gazing too.

  Reviewed by Stacey4.7★Oct 2024

• "On arrival the following handles came off in my hand."

  Cupboard situated off the kitchen under the stairs. Master bedroom door handle.(This is a health and safety issue. (managed to use the hook behind the door to open. ) Sliding wardrobe door. The downstairs toilet handbasin was blocked on 1st use. Had to wash hands in utility sink. There was no information pack on appliance use or local contacts? On Friday the power went off and we were searching for the fuse box. During our week we looked for a mop and bucket, hoover, egg cups and colander. None of these are available. We chose our holidays based around our dogs. The garden is not secure as stated. The property is beautiful and in a lovely situation. We would love to put it on our return list but due to the items listed above we will not return unless rectified.

  Hi Daren Thank you for your review. I am sorry you experienced issues on your stay. We have digested your review and actioned the repairs needed. We hope you book with us again soon. Best Wishes Flexford Cottage Property Owner

  Reviewed by Darren3.1★Oct 2024

• "Beautiful property and ideal location."

  We booked the property as it states rear garden secure for dogs..... it is not. You can access the front garden from the rear garden down the side of the garage. Dogs can easily get under / through the gate. There were large gaps under the fence that need stock fencing as does the paddock fence to make it dog secure. There is also a metal farm gate in the paddock onto the road which a dog could easily get through. The house is beautiful and very comfortable and would happily return if the garden was made secure for dogs. I would have returned in November if this was the case. The shower rooms and bathroom were lovely but you do need a shelf / bath caddy to put your things on. There aren't any toothbrush holders or anywhere to put your shower gel etc. Could just do with these small things to make it more luxurious. Even toilet roll holders rather than loo rolls sitting on the cisterns? These are small points but I do believe valid. There is also no hoover provided which would be useful during the stay and was surprised that one isn't provided. The cooker was not clean on arrival and neither was the baking tray. The inside master bedroom door knob came off in my hand and I was stuck in the bedroom for a while before I could open it again. Doorknob needs locking onto spindle. One of the wardrobe doorknobs in the master also kept falling off leaving a sharp screw exposed. Would be nice if a discount was offered for 2 people just using one bedroom as this saves cleaning time and laundry costs? My only other suggestion is that you could provide a few more saucepans, it was OK for 2 of us but if you had full capacity of the house, it would not be enough. Please take these notes in the positive way they are meant as it might be worth looking into as these small adjustments would make a big difference. On the website it states a 3pm check in which I thought was great but the night before I got an email from sykes stating a 4pm check in? My last note. Upon arrival you really need a welcome folder with WiFi code, emergency numbers, nearest Dr / hospital / vet. Nearest and name of pub / shop / farm shop and postcodes. Interesting places nearby to visit. What to do on departure, stripping of beds, where to leave laundry etc as we only got an email the night before, from sykes.

  Hi Tracie Thank you for your review. We take on everything you have noted and find it most helpful for us moving forward as a new holiday let. These items have now been added and taken care of we hope you stay with us again in the future. Best Wishes Flexford Cottage Property Owner

  Reviewed by Tracie3.8★Sep 2024

• "Baking trays are needed It's important to state that the garden is not secure ..."

  Baking trays are needed It's important to state that the garden is not secure for dogs who like to explore However, the property is extremely comfortable and beautifully finished

  Hi Wendy Thank you for your review. We will do our best to make the garden more secure for future bookings. Best Wishes Flexford Cottage Property Owner

  Reviewed by Wendy4.4★Sep 2024

• "Stunning property in a beautiful quiet location."

  The added bonus of a paddock and brook for dogs or kids to paddle in made it all the more special. One thing I would have preferred was tv’s with everything set up as opposed to having to log in to watch all normal channels (iplayer etc) For older people that maybe don’t have this set up this could be frustrating.

  Hi Sally Thank you for your review Streaming is how most TVs are viewed but I do appreciate the comment and will have all of the TV’s fitted with traditional aerials for free view. Best Wishes Flexford Mill Property Owner

  Reviewed by Sally5.0★Sep 2024

• "Great location, plenty space, three lounges, helpful owners, peace and quiet."

  Wonderful time with the family.

  Hi Charles Thank you for your review. We hope you stay with us again in the future. Best Wishes Flexford Cottage Property Owner

  Reviewed by Charles5.0★Jun 2024

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