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"Fantastic lodge lovely and clean and really comfy bed and quality bed linen."
Super soft quality extra large towels. Cannot fault our stay. Owners extremely helpful. All in all an excellent holiday. Would highly recommend this holiday property.
Reviewed by Yvonne5.0★Sep 2024
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"The best mobile home we have stayed in."
Very comfortable and extremely well equipped. Many thanks for the extra little touches that help for the first couple of days; Milk, shampoo, soap, washing up liquid.
Beautiful area of the Island to stay.
Reviewed by Robert5.0★Sep 2024
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"Had a lovely week."
Property was great .Very welcoming ,spotlessly clean. Owners were on site .They were lovely so helpful .Always asked if we were happy with everything .Excellent place for a place for visiting around the Island.Only slight downside was holiday park free WiFi was a bit hit and miss ,so could be an issue for some .Otherwise couldnt fault it .Would definitely stay again if were coming back to the Isle of Wight.
Reviewed by Sandra5.0★Sep 2024
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"We had a lovely time at this property."
Very clean, comfortable, everything we needed.
Owners were lovely and friendly.
We didn't use the site bar, pool or entertainment, so we cannot comment on that.
The site itself, is well maintained, with lovely views.
Thank you for your lovely comments. We will pass on your feedback about the site maintenance to the park management to let them know their hard work is appreciated!
Thanks, Chris & Ruth
Property Owner
Reviewed by Carol5.0★Sep 2024
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"This was a fantastic place to stay the accommodation was like new and very homely ."
We were lucky enough to meet the owners Chris and Ruth and they could not have been more friendly and welcoming .
We will definitely visit again in the future .
Thanks again.
Dave & Karen .
We're so pleased you enjoyed your holiday, we also like the homely, comfortable feel. It was our pleasure to meet you and look forward to welcoming you back.
Chris & Ruth
Property Owner
Reviewed by David5.0★Aug 2024
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"We really enjoyed our stay at the property."
Couldn't have been any better! Thankyou!
Thank you, we're so pleased you enjoyed your holiday.
Chris & Ruth
Property Owner
Reviewed by Fran5.0★Aug 2024
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"This lodge is top quality, in every way."
Extremely comfortable beds and pillows and really fluffy white towels. The kitchen has everything you would need and we loved the open plan arrangement, so could watch to whilst cooking. Loviely decking area in the sun most of the day with table and chairs to enjoy outdoor dining. The lodge is in a quiet area of the park.
Hi Julien. Thank you for your lovely comments, we're so glad you enjoyed your holiday and found the holiday home so comfortable. We hope little Ralphie made some happy memories!
Chris & Ruth
Property Owner
Reviewed by Julien5.0★Jun 2024
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"Everything brilliant ."
Accommodation better than a 5* hotel. Only slight down side was Whitecliff Bay Holiday Village itself could do with an update . Indoor pool was very poor & unfortunately the outdoor pool that looked fine because of the cold weather was off limits. Would definitely book 68 Crosswinds again just for the comfort.
Thank you for your lovely comments and we'd love to welcome you back. I'm sure you'll appreciate that Park facilities are, in the main part, out of our control. However, as owners we liaise regularly with Park management and will forward your comments to them. Thanks again, Chris and Ruth
Property Owner
Reviewed by Carol5.0★Jun 2024
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"The holiday property was ideal for us, and would consider returning again."
Thankyou.
Thank you for your feedback, we strive to keep our property in the best condition with the highest standard of cleanliness. As you are previous guests from last year and are considering returning again shows we must be doing something right! However, we are puzzled by your marking for comfort. We rely on customer feedback in order for us to ensure any concerns and/or issues are dealt with and consider any suggested improvements or enhancements. As such, we would be grateful if you could you explain your reason for the marking so we can address any concerns.
Thank you, and we look forward to welcoming you again.
Chris and Ruth
Property Owner
Reviewed by Graham4.7★May 2024
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"Difficult to find."
No spare bin liners, asked for these, none sent.
No welcome pack, not even milk.
Nowhere to leave rubbish or recycling, no indication.
No 68 very clean, spacious and comfortable.
Customer feed back is extremely important to us as our aim is to provide guests with the highest level of service possible. We are saddened that you were unable to enjoy your holiday due to your wife's illness which impacted not only on your general experience of the Isle of Wight, the facilities at Wight Cliff Bay Holiday Park, but also your impression of the service we provide.
Having said that, I hope our telephone conversation has given you some reassurance of the extent we go to above and beyond to ensure that all guests receive the highest level of service possible.
That you were not greeted with a welcome pack is strange and we have spoken to our Housekeeping team regarding this.
The issue regarding waste disposal is confusing and we continue to request clarification from the Park regarding their policy.
We do contact all guests following bookings with a map to our location and information regarding Park facilities. In addition a comprehensive folder containing extensive information on how to operate equipment; medical advice; and suggestions as to places to go recommended by other guests and more, as well as leaflets and information regarding what the Isle of Wight offers is provided in order to enhance your experience.
We also contact all guests the day after arrival to ensure that everything is as we expect it to be as well as emphasising to please contact us directly should anything not be to your satisfaction.
We have a great team supporting us in our efforts who do their very best to meet our high expectations. However, fortunately extremely rarely, 'oops' moments happen and our 'team' respond as quickly as possible but we're reliant on guests to inform us should such an event occurs.
Our property is very precious not only to ourselves but also our guests. It's beautiful, located on the quiet side of the Park yet only a short walk to the main Park facilities. Located near wooded areas look out for red squirrels, enjoy the beautiful views over Culver Downs, look for fossils... Whether you're into Bingo, party animals, sunbathers, swimmers, lovers of sea food, walkers, explorers or just want to chill - it's all there to enjoy!
Oh, everyone is allowed to be grumpy from time to time, it's part of being human!!
Regards, Chris and Ruth X
Property Owner
Reviewed by Gareth3.4★May 2024
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"We had a lovely stay and 68 Crosswinds."
The caravan was bigger and more luxurious than expected, with excellent facilities, e.g. washing machine, dishwasher etc. Everything was clean and the beds were very comfy.
We would return.
Reviewed by Claire5.0★Apr 2024
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"Great comfortable lodge in a lovely quiet setting."
Good communication with the owner especially when we had a problem with the gas. It was sorted quickly,
Would benefit from a hair dryer, iron/ ironing board and coffee machine.
Reviewed by Michael4.7★Nov 2023
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"Lovely comfortable cosy caravan
Truly a home away from home"
Reviewed by Rowena5.0★Nov 2023
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"Enjoyed our stay at Crosswinds."
Good Accommodation on a nice quiet area of the holiday Park. Nice views to Culver Down and Bembridge Airfield from the balcony
Reviewed by Brian5.0★Sep 2023
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"Excellent accommodation."
Lovely location. Would recommend & stay again.
Reviewed by Janice5.0★Sep 2023
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"Had a great week in a very clean, comfy, quite ,caravan with smashing views !"
Very good location to get around all the island ....super site everything you need . Met the owners at the site ...very helpful...thanks again Chris & Ruth !
Reviewed by Brian5.0★Sep 2023
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"A fantastic location on the quieter side of the caravan park."
Only took 5 mins to walk over to the guest services and shop. Whole site was well maintained. Very comfortable and spacious accommodation, and it felt very homely.
Reviewed by Jane5.0★Aug 2023
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"This holiday home is great, the only negative feedback is the site facilities, check them out before buying a pass."
Swimming pools both dirty with stuff floating in them, tiles need a good clean. The rest of the areas need a thorough facelift - £40 for 1 swim.....I wished I checked them out!
Chris & Ruth are excellent hosts, accommodation wonderful and of a high standard. Thank you
Thank you for your feedback. We are glad you enjoyed our holiday home, we strive to keep it of a high standard of comfort and cleanliness. It is unfortunate that the facilities on the park are currently substandard. As we hope you can appreciate this is somewhat out of our control, however we will forward your comments on to the park's management. We sincerely hope that this did not impact too much on your holiday and if you holiday on the Isle of Wight in the future, we will gladly welcome you back to our holiday home.
Thank you, Chris & Ruth
Property Owner
Reviewed by Kim4.4★Jul 2023
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"The property was immaculate and the beds and sofas extremely comfortable."
The overall design of the property was lovely.
The owners Ruth and Chris happened to be staying in the property next to us, they were very helpful and made our holiday stay perfect.
Reviewed by Susan5.0★Jun 2023
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"Was phoned on day of arrival by owner at about noon to say it was ready to use as soon as we wished which was much appreciated."
Lodge extremely clean, with wonderful soft quality, sheets and towels. The owners were on hand to give general advise and were very friendly.
Reviewed by Michael5.0★Jun 2023
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"Excellent accommodation very comfortable clean and plenty of room."
Reviewed by Christine5.0★Jun 2023
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"The property was lovely but an issue with the TV reception was not sorted for 5 days nearly all the holiday."
Regardless of a bank holiday there should be things in place for this for the amount paid for the holiday. Oven trays missing had to buy our own and no oven gloves provided.
Reviewed by Susan3.8★May 2023
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"It was wonderful, I highly recomend, so clean, so comfortable, with everything we needed."
Our needs are very specific as my husband is really disabled, so a walk in shower and room to be able to comfortably walk around the bed, with as few as possible steps and close parking were all 'musts'.
We also had great cooking facilities, a dishwasher and washer, plus the sofas and beds were really comfy (a tv in the main bedroom, which had a king sized bed was particularly helpful).
This may be a caravan, but it was head and shoulders about other accommodations, and the area of site was really quiet, another plus. I am so pleased that I found this caravan, I do like caravans, but in general they are nolonger suitable for us, this one was fabulous!
Reviewed by Stephen5.0★Sep 2022
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"Really enjoyed the property, we all like it, whitecliff Bay, need to get there ..."
Really enjoyed the property, we all like it, whitecliff Bay, need to get there act together, with, Entrainment, very poor, like the swimming pool outside, lifeguard fantastic, staff in the club at night, very good, it's the poeple at the top, who run the camp poor,
Poeple who driver cars a round crosswinds need to slowly down, but crosswinds very nice place, so the property is a 10, Entrainment 3
Reviewed by Martin4.7★Aug 2022
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"Like home from home very comfortable and had everything we needed."
Wifi a little hit and miss but appreciate that it is a park thing and not the owners fault.
Would recommend without hesitation
Reviewed by Neil5.0★Jul 2022
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"Enjoyed seven night stay at Crosswinds 68."
Quiet location and good view of the planes flying from Bembridge. Very clean and comfortable and everything needed was there. Only criticism is that we didn't take any games and unfortunately there were none at the property.
Very easy to get around as buses stop 5 minutes away with excellent connections over the island.
Hope to return soon.
Reviewed by Margret5.0★Jul 2022
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"We have stayed in a lot of static caravans for our holidays and this was hands down the nicest one ever."
So comfortable and clean. The king size bed with Egyptian cotton bedding was so comfortable. Even though we didn't use the twin room they had full size single beds and very roomy. The owners Chris and Ruth extremely welcoming. Washing machine and dishwasher a bonus. Will definitely not stop anywhere else when going back to Isle of Wight.
Reviewed by Julie5.0★Jun 2022
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"Great caravan, very spacious and comfortable."
Lovely position of the caravan overlooking the airfield, our children loved sitting on the balcony watching the planes taking off and landing.
Reviewed by Ellie5.0★May 2022
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