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"Accommodation was clean, spacious, well equipped and nicely furnished."
Close to the beach and a superb base for exploring the island.
Plenty of parking nearby and the Island-wide parking permission provided by the owner made parking at our visits around the island no problem at all - and free!
Altogether a foundation for a great holiday on the Isle of Wight.
Reviewed by Terry5.0★Jun 2024
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"Lovely spacious home, with a lovely location close to the shops and beach."
It made a perfect base for getting out and exploring the island.
Reviewed by Jacqueline4.4★May 2024
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"Lovely comfy house to use as a base to explore the Isle of Wight."
Reviewed by Graham4.7★Mar 2024
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"Really enjoyed our stay at Lancaster House."
Lovely property near to shops and beach. Furnished to a high standard and equipped with everything you need.
Dear Annette,
Thank you so much for taking the time to write your review. We are delighted you had a lovely trip and appreciate your comments.
Kind regards
Steve & Maxine
Property Owner
Reviewed by Annette4.7★Sep 2023
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"Absolutely great location for the local shops and beach."
Spacious house and comfortable bedroooms.
Nice furnishings.
Kind welcome hamper.
Effective communication and customer service re parking arrangements.
Thank you for a wonderful holiday!
Hi Karen,
So pleased we were able to host your well-earned break! Delighted to asssit with the parking query you had. Our Welcome Hamper is all locally produced and often purchased directly with the producer, with, of course, low 'food miles. Our guests find the Tourist Parking Permit so useful. No faffing about each time you park on Council sites (a full list on their website) - around the corner from the House or anywhere on the Island.
We look forward to welcoming you back to the IOW.
Steve & Maxine
Property Owner
Reviewed by Karen4.7★Aug 2023
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"This was the second time we have stayed at Lancaster House in the Isle of Wight."
We loved it just as much this time as last time! The location of the house is brilliant (in the middle of Sandown and a few minutes walk to the beach and restaurants). The house itself is beautiful - and the welcome basket of food goodies was very much appreciated. We will definitely stay here again!
Hi Julia, Where did the time go? A year already! It was a pleasure to welcome you back. BTW we have now added a child gate to the stairs and a highchair. We look forward to welcoming you again the future,
Steve & Maxine
Property Owner
Reviewed by Julia5.0★Aug 2023
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"Excellent property."
We were 2 adults and 2 children with one dog, staying in July. The house has plenty of space and is very comfortable. The kitchen has everything you could ask for and there is also a well stocked games chest that helped on some rainy days. Not having a garden was a small issue for our dog but the endless walks in Sandown more than made up for it.
Hi James, We appreciate your feedback, thank you. In fact since your stay we have added a Kenwood food processor for the kitchen for those delicious home cooked meals. Steve & Maxine
Property Owner
Reviewed by Peter4.4★Jul 2023
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"Alarm bells should have been ringing due to the lack of reviews about this property."
It just wasn't very clean.
The lamp shades were dusty.
There were food stains on the crockery.
There was a privacy issue as we could look directly into the upstairs windows of the houses opposite and they into ours. Downstairs, passers-by could look in as they walked along the pavement, hence the profusion of net curtains, which made the property decidedly claustrophobic. The ceilings are so high that all cosiness was lost upstairs. The colour scheme of blues and wood grain makes the house seem cold. From the kitchen area you have to cross the entrance hall to reach the dining room, which was a rather narrow, dark room. The games hamper was a bit of a mess with pieces of games spilling out of the boxes. It needed a good sort out.
The pub nearby was noisy and we heard late night drunken swearing and arguments.
I knew when booking that the property had no outside space, but the close proximity to the neighbours windows and their outside space was uncomfortable; the house was an island. Every morning we didn't enjoy the revving of the neighbour's motorbike.
We could never park in the street near the property. We had to park in a public car park in the next street. The owner did give us a free pass for this but nevertheless it was an inconvenient walk.
The area of Sandown was really run down. The abandoned and derelict hotels on the nearby seafront were so depressing and the pier was horrible. I have to say it was the worst town and cottage I've ever stayed at. It just doesn't work as a holiday cottage, in my opinion.
Hi Nicholas, Thank you for your note. We have been unable to respond to your feedback as you did not send this through to us for 6 months - January 2024. It seems that your request for a refund was not granted. Its always best to make contact during your stay in order for us to resolve anything you're not content with. We also have feedback in Tripadvisor. Wishing you all the best, Steve & Maxine
Property Owner
Reviewed by Nicholas2.5★Jul 2023
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"Lancaster house, in itself, is steeped in history."
The wonderful owners have done a magnificent job in bringing this property back to a residential home. Beautiful high ceilings and large rooms are amazing. So much storage space that you won’t bring enough clothing to fit in the bedrooms. Books and games on tap. An historians ideal escape. Anything that you feel that could make your stay more comfortable just contact Steve and he will do anything to make your stay even better. This is an ideal base to explore the whole island. Sandown is a touch run down and in need of an injection of money from the council. The locals are great and love speaking to the visitors. I’d highly recommend visiting Lancaster house. Thanks Steve for letting us stay.
Hi Carle, Thanks for making contact. We chuffed you like our restoration and the local IOW books in the property. As an aside, we're delighrted to see a landmark 1930's Art Deco Hotel near the Zoo being restored and the recent addition of the fabulous activity park near Browns Golf course. All the best, Steve
Property Owner
Reviewed by Carle4.7★Jul 2023
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"Fantastically located house - a 30 second walk to the high street and a couple of minutes down on to the beach."
The house has no outside space, which wasn't an issue for is but worth bearing in mind. The beds were comfy and the showers had good pressure. The dishwasher was handy in the kitchen. There was a good supply of games to play in the dining room too as well as buckets and spades. Sandown itself is tired, like many seaside towns, but everyone was so friendly. We loved being able to wander down to the beach or pop to Sainsbury's without having to get in the car. Parking wasn't an issue either as we parked in the car park round the corner all week and had no problems.
Steve was very responsive to any issues that we had which was great. All in all a lovely week in Sandown for the family.
Hi Jenny, Appreciate you putting pen to paper. You're right, being so central, it makes everything so easy. - and no parking issues to worry about either. Added to which the downstairs folding bed and shower provides ground floor living for those guests who are unable to use the stairs. Steve & Maxine
Property Owner
Reviewed by Jenny4.4★May 2023
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"Lovely property, beds extremely comfortable."
2 minutes from the sea! No outside/garden area if you have a dog was the only minus. Had a very enjoyable holiday, superb weather and the dog got plenty of walks! Welcome pack much appreciated and a nice touch.
Hi Andrew, Thank you for taking the time to let us know your thoughts. Our welcome pack is all locally produced (where possible). Whilst we can't gurantee the weather, we can guarantee the walks, they are great! Steve & Maxine
Property Owner
Reviewed by Andrew5.0★May 2023
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"We had a great stay"
Hi Nicola, Thank you for your feedback. So pleased you enjoyed your stay. There is so much to do and see on the IOW or on the sea (or just sitting quietly on the beach or on one of the Downs is just lovely....) and the House is a great base to start from and welcoming on your return. The free Island-wide tourist parking permit makes it all so easy. Steve & Maxine
Property Owner
Reviewed by Nicola5.0★May 2023
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"Stayed at Lancaster house for a week over Christmas and New Year,
Nice and central and very comfortable,
We had a couple of dogs so the beach being two minutes away was great,
The house was well equipped and warm so overall we had a lovely time."
Hi Raymond, So pleased you were able to toast the New Year in and watch the firework display. Brilliant that everyone enjoyed themselves. We look forward to welcoming you back in the future. Steve & Maxine
Property Owner
Reviewed by Raymond5.0★Dec 2022
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"Our holiday started well and ended well."
Lancaster house provided everything we needed for a perfect stay. Welcome pack was really thoughtful, parking easy. Walk to the beach simple. A pub with friendly locals a stone's throw away. We couldn't ask for more. All the islands pubs and restaurants' we visited were excellent.Getting around the island was easy and some of the scenery spectacular. It far exceeded our expectations and we will be returning to Lancaster house hopefully next year. The Bailey family
Hi Julian, We really appreciate you leaving your feedback, it will really assist other guests looking to stay on our wonderful Island. We look forward to welcoming you back. Steve & Maxine
Property Owner
Reviewed by Julian5.0★Oct 2022
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"We loved our stay at Lancaster House."
It was spotlessly clean and the welcome pack of milk, butter, jam, eggs, bread and biscuits was really appreciated, especially as we got to the house quite late in the evening. The house was quiet but also so close to the beach and shops. We have already booked to visit again next year!
Thank you so much for taking the time to leave your feedback - and we're so chuffed you have decided to return next year. :-)
Property Owner
Reviewed by Julia5.0★Aug 2022
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"Spacious property Good location for sandown beach and sandown amenities Useful dishwasher and plenty of kitchen plates/cutlery Dust and dirt found throughout the property Upstairs and downstairs showers not great Bins in under stairs cupboard smelly by mid holiday Low TV volume - couldn’t hear if kettle boiling!"
Thank you for taking the time to give us your feedback. If anything is not right, we do encourage our guests to please tell us during your stay so we can rectify it straight away.
Housekeeping: We pride ourselves in ensuring the House is ready for our guests. Having checked, it seems that during your stay there was local building work, causing significant dust on occasions. With the windows open, it does seem to have entered the House.
Showers: Not too sure what you mean, but have check their functionality; all seems to be working OK now.
Understairs: Please let us know, as an early collection can be arranged. We also note the near 40 degree temperature we were all experiencing at the time which may have contributed.
TV sound: Yes, we did communicated about this – there are 2 remotes, one for the TV and one for the ‘box’ and it seems the incorrect remote was being used. No issues found.
Property Owner
Reviewed by Helena3.1★Aug 2022
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"The property is in a fantastic location and within walking distance of local shops and restaurants."
We have a lovely time.
The property has all the main kitchen utensils that you need, enabling you to cook if needed.
The rooms are big and spacious with ample of space for your clothes and other belongings.
We enjoyed our time here very much.
Thank you to the owners for their lovely welcome gifts, very thoughtful!
Appreciate you taking the time to provide feedback. Future guests will appreciate your thoughts. We look forward to welcoming you back.
Property Owner
Reviewed by Steven4.7★Mar 2022
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"I thought the cottage was fantastic in a great location."
It was very clean and the beds were very comfortable. The house was very spacious and perfect for our family of six plus a dog. The owners were very helpful and quickly answered all our queries quickly and efficiently. I would not hesitate to recommend this house to family and friends for a holiday in the Isle of Wight.
So pleased you noticed the new mattresses :-) Thank you for your recommendation, much appreciated.
Property Owner
Reviewed by Charlotte5.0★Oct 2021
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"We thought the house was lovely, plenty of room, beautifully decorated and great facilities."
We really appreciated the welcome pack of goodies, for us and the dog, and the fact that the owner paid for the parking. The central location in Sandown was very handy too.
One comment we would make is that the information given before booking should make it plain that there is no outdoor space, as the house is dog friendly. Overall a wonderful holiday in a fantastic house.
We appreciate your time to provide this feedback, it really assists new guests.
Property Owner
Reviewed by Catherine4.4★Sep 2021
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"Comfortable house near the shops and beach."
Three big bedrooms comfortable. lounge and dining room. Just what we wanted. 3 min walk to beach Sainsbury’s even closer. Sandown is a bit past it’s glory days but has improved over the years, everyone is very friendly.
Many thanks for your feedback.
Property Owner
Reviewed by Ashley4.7★Aug 2021
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"I loved the house."
So light and airy, high ceilings upstairs and beautifully decorated with interesting ornaments/art. Every room was a delight to be in, kitchen covered all our needs in terms of equipment, etc., and all facilities worked. The story of the purchase and refit of the building was really interesting and the owners have done an amazing job.
Quiet street, one block from beach and restaurants/supermarket - ideally placed, We parked in nearby car park or on street where available so it was never an issue.
Many thanks for your feedback.
Property Owner
Reviewed by Daire4.7★Aug 2021
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"Lovely house, small improvements would somewhere to dry clothes and towels and places to store shower gel etc."
Good suggestions thank you. We have provided a clothes airer and added towel
hangers to some of the radiators. The cupboard under the sink has storage
for your use. Your feedback is appreciated.
Property Owner
Reviewed by Lewis5.0★Jul 2021
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"We had a lovely stay in Lancaster house."
The house is beautiful with very nice furnishings and lots of character.
Very easy check in and out, all the facilities you need from a practical perspective and also great books, board games and beach games to enjoy.
Thank you for a brilliant stay.
Sophie
Many thanks for your feedback
Property Owner
Reviewed by Sophie4.7★Jun 2021
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"Lancaster House is just lovely."
Beautifully decorated and very comfortable,
We have had a very happy stay here Close to the beach. Good places to eat either within walking distance or a short drive away. Shops close by and a good Indian takeaway. Even the weather was good. A perfect holiday. Thank you.
Many thanks for your feedback.
Property Owner
Reviewed by V5.0★Jun 2021
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"The house was lovely: well decorated, very comfortable for 6 adults."
The beach is a 2 minute walk away,but Sandown itself is well placed for easy access to the whole island and beautiful walks everywhere. Parking was never a problem,despite taking 2 cars.
I can thoroughly recommend Lancaster house.
Many thanks for your feedback.
Property Owner
Reviewed by Suzanne5.0★Apr 2021
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"Lancaster House was very comfortable and met all our needs and expectations."
We were lucky with the weather which helped, Sandown is a lovely place to stay
We appreciate your time to provide this feedback, it really assists new guests.
Property Owner
Reviewed by Jeanette5.0★Sep 2020
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"Great location."
Don’t let the limited parking put you off. We got a parking space everyday after returning from our days out.
The house is a fantastic size and the layout was perfect for our family holiday. It was very clean on arrival and the fresh bread, jam and cookies were very much welcomed after our journey.
We appreciate your time to provide this feedback, it really assists new guests.
Property Owner
Reviewed by Michaela5.0★Jul 2020
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