Kentish Knock

5 Customer Reviews

• "The cottage was beautiful and was perfect for our needs except for two issues."

  1. No instructions on how to use the oven for people not from the UK. Couldn't really tell a difference in the setting dial when trying to figure it out. However, this wasn't that big of deal because of the toaster and microwave. 2. Why list a clothes washer as an amenity when there's no way to easily dry the clothes? Not having a dryer or a clothes line in the garden to hang things made that useless. A combo unit would be better. That's why one star was deducted. Overall all though, it was a great home base for our adventures.

  Dear Susan, Thank you for providing your feedback online and for your very positive feedback in our Visitors Book. I am sorry that you found the oven controls difficult to figure out as they are standard in the UK but I have made a note to place the instructions in a more visible place on the wall, instead of being in the folder, thank you for pointing this out. With regard to drying the laundry there is both a washing line in the garden which just needs to be extended and hooked on to the back wall plus a clothes airer in the understairs cupboard which is our preference as the garden is such a warm suntrap the washing dries very quickly. I would like to mention that a week or so before you arrived, I sent you a comprehensive information email with key codes, parking instructions, a map and a list of local restaurants with phone numbers etc. Personal contact with my guests is important to me and in all my welcome emails I include my mobile number and ask for a text to confirm that the information has been received, however I received no response to my email nor to the second one I sent you. Usually I would also follow my email with a text the day before arrival but unfortunately your number contained no country code so I didn't know where you were based. I so wish you had called me to ask about the things you weren't happy with as they are so easily rectified. My phone number was shown in my emails and in the information folder on the coffee table and my phone is always on. I am pleased though that you found our cottage to be a great base and I would like to thank you for leaving it so clean and tidy when you departed. It was much appreciated. Property Owner

  Reviewed by Susan4.7★Sep 2023

• "Kentish knock has everything you need, a cozy little house, clean and tidy and ..."

  Kentish knock has everything you need, a cozy little house, clean and tidy and in a great location, beach at the top of the road, shops, pubs and restaurants in walking distance, we found a great pub called the kings head, get yourself a pint of Kentish PIP Cider, splendid pint, Deal is beautiful and mellow, we went to deal Castle, and Walmer Castle to, great day out, also I suggest you visit Sandwich, nice little place, pubs and plenty of places to eat, some little shops there to, we had a great week here, and we'll definitely be back, stay cool, keep smiling, Mick, Michelle and Maddy x✌️x

  Reviewed by Michael5.0★Aug 2023

• "We loved our stay and were appreciative for the welcome pack and the recommendations for restaurants."

  It’s only a short walk to the beach and into the centre of Deal. We loved going out and shopping along the high street for food for that evenings meal. There are an amazing array of independent food shops including a fishmongers, butchers and greengrocers. There is also a fantastic market on a Saturday which is well worth a visit. It’s a great base for exploring the local area and Walter Castle and Gardens are great to take a picnic. Dover Castle and The White Cliffs makes a great day out. The property has a lovely yard and we ate out there most days. Would thoroughly recommend this property and hopefully will be back

  Reviewed by Mark5.0★Jun 2023

• "House very clean."

  Kitchen and bathroom perfect. Sitting room ok. TV in weird position but understandable as an old cottage. Beds comfortable but after a few days backs started to hurt. That's due to us preferring a harder mattress though. Stairs took some getting used to as well. All in all a lovely base for exploring the area.

  Dear Matthew, Thank you for your positive feedback. I'm sorry you found the beds caused you some back pain. As back sufferers ourselves, we have put mattress toppers on both beds to make them as comfortable as possible but everyone's preference is different. We're pleased that you found the house convenient for exploring the area during your stay as there is so much to see. Property Owner

  Reviewed by Matthew4.7★May 2023

• "Excellent cottage."

  Well appointed and tastefully decorated. Ideal location in the conservation area full of character with close access to the beach, shops,pubs and restaurants.

  Thank you for your wonderful feedback Mary Angela. We hope to see you again soon at Kentish Knock. Property Owner

  Reviewed by Mary Angela5.0★Apr 2023

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