Paddock View

18 Customer Reviews

• "Parking - Tight driveway, had to move cars around due to family vehicles."

  Walkway to property. - Some areas lit, many steps, some uneven Lounge Very small living area, sofa uncomfortable, limited heating downstairs. Bedroom - No heating upstairs, very cold in the morning, - En-suite, no privacy glass, needed blind down all the time. Owners entering property whilst out - we left the window open upstairs, so totally understood why owners entered property to close as part of their Insurance, however we left a light on in the kitchen on first day to guide us back, but had been turned off when we returned.

  Thank you for your feedback. With regards to your negative comments on line which contradicts the fantastic glowing comments you left in our visitor book. We would like to address the unfair and unjustified points you make. 1. You had adequate secure and off road parking with minimum inconvenience. Lots of properties do not have this facility. 2. All areas have lighting from exiting your car to the point that you enter the property there are 4 PAR's and 2 permanent lights that can be turned on including 1 light directly above the door. 3. To address your concerns of steps to the property it is highlighted in the details given by Sykes these steps have been classified by the holiday company to be perfectly safe and even and would not pose any problem to the able bodied. 4. The lounge/diner is a large open plan L shaped area approx 16 ft x 16 ft. This is considered by the holiday company to be more than adequate for 99% of all guests which it has been. 5. The sofa is more than comfortable for 90% of all guests however this is something we will address for next season. 6. The heating is considered more than adequate for the size of the property 3 kW. 7. If windows are closed when out for security purposes we would have needed to enter to close as we were going out and needed to ensure the property was secure - it may be this would have helped to keep the property warm. 8. Privacy glass is justified however the blind has been more than acceptable up until now for every guest. We do feel we offer extremely good service and facilities and most of your comments conflicted with your conversations with us and lovely comments as mentioned in our guest book - this seems slightly hypocritical. Best regards Steve & Lesley Property Owner

  Reviewed by Derek4.1★Sep 2024

• "0wner on site and offered help should anything else be needed."

  It wasnt, we had all we needed and we were very comfortable.

  Thank you for your positive feedback and we are very pleased that you enjoyed your stay here at Paddock View. Steve and Lesley Property Owner

  Reviewed by David5.0★Sep 2024

• "Ideal annexe, close to Maidstone and several National Trust properties."

  Well equipped and comfortable. Shared parking spaces. Several local pubs serving food within a short drive.

  Thank you for your feedback regarding your stay here at Paddock View. We are happy that you enjoyed your time here. Steve & Lesley Property Owner

  Reviewed by Pam3.8★Aug 2024

• "A beautifully decorated little annexe which was very cosy and well equipped."

  Our hosts couldn't have been nicer and more knowledgeable about the area. It was an ideal base for exploring Kent and the fantastic weather helped! Thanks for the thoughtful welcome pack.

  Thank you for your lovely feedback. We are very pleased that you enjoyed your stay here Property Owner

  Reviewed by Howard5.0★Aug 2024

• "We had a lovely week at Paddock View."

  The nice weather was a welcome bonus! Lesley and Steve were very friendly, and helpful hosts. The welcome basket was a lovely touch. The bedroom on the upper floor was very spacious and comfortable, with an en-suite. Good quality bed linen and towels. The downstairs area is open-plan, and spacious enough. However, we found the settee uncomfortable for anything more than 10 minutes The rental property is situated at the rear of the owner's home, accessed through the gardens. The photos in the listing include several images of the owner's property as well as the rental accommodation. Parking was a bit of an issue; there wasn't a dedicated space per se, and we had to shuffle spaces with the hosts' vehicles to gain access or exit. The use of the sun room / conservatory, like the gardens, were subject to the hosts not using them. Luckily, this was never an issue for us. The washing machine and laundry facilities are in the owner's house subject to a small charge for use, and consequently, to their being home!

  Thank you for your feedback. We are pleased that you enjoyed your stay here at Paddock View. Property Owner

  Reviewed by Dave4.4★Aug 2024

• "Lovely owners, lovely cottage!"

  Very clean and the owners were very kind and helpful. We have had a lovely stay at Paddock View.

  Thank you so much for your lovely feedback. We are pleased that you enjoyed your stay at Paddock View. Property Owner

  Reviewed by Anne Marie4.4★Jun 2024

• "Lovely property, very well maintained and immaculate."

  Lesley and Steve were the perfect hosts, leaving a very thoughtful welcome pack. Very helpful with advice on places to visit. We thoroughly enjoyed our holiday.

  Thankyou for your lovely feedback. We are so pleased that you enjoyed your stay here at Paddock View Property Owner

  Reviewed by Karen5.0★May 2024

• "We were disappointed with Sykes unethical cancellation policy."

  We made five bookings and are long term Sykes customers. Our fault I admit but booked this venue for the wrong week. Recognised our mistake almost instantly and attempted to contact Sykes to explain the error. We’re not even given the courtesy of a response other than to say there would be no refund. We will not be using Sykes platform in the future.

  Reviewed by Max5.0★May 2024

• "Nice property."

  Don't look for paddock view you will need to look for ridgeway. This is the name on the house. You park on the owners drive then walk through the garden to the property. The weekend we stayed was cold and raining. The property had one small heater that took a long time to warm up the property, so we left it on, the Owner monitored how much electricity we was using went in and turned it off when we was out. No pathways so not very safe to walk along the dark roads at night. So stayed in but the tv buzzed very annoying. We left 2 days early. In our opinion it didn't feel like a relaxing weekend felt we was being monitored.

  Thank you very much for your feedback. Just to address the points you make. You mention we turned the heater off while you were out. We explained to you that our insurance may be null and void if guests leave on heating unattended. We considered this a safety issue under the circumstances and done the correct thing in line with our insurance policy. Sykes have kindly worded directions so that any guests will be looking for Ridgeways where Paddock View forms part of our main house. We have 3 signs in the garden to identify our property. Unfortunately as we live in a rural community the lanes are quiet at night, do not have pavements and are unlit. This is a plus for many of our guests who want a quiet retreat. We thank you once again for your comments. Property Owner

  Reviewed by Kathryn3.8★Apr 2024

• "Comfortable stay in a convenient location for visiting the garden of England."

  Nice to relax in the sun lounge at the end of the day with a G&T

  Reviewed by Michele5.0★Apr 2024

• "The accommodation was well designed, comfortable and had everything we needed for our short break."

  It was spotlessly clean. Our hosts were very welcoming and helpful, with lots of suggestions about places to visit. Millie the dog was very friendly too!

  Thankyou for your lovely feedback. We are pleased that you enjoyed your stay. Steve and Lesley Property Owner

  Reviewed by Debra5.0★Sep 2023

• "The property was exactly as advertised, well appointed and centrally located to access the various places/attractions in Kent & East Sussex."

  We would definately recommend it.

  Thankyou for your lovely feedback. It was lovely to meet you both and we are pleased that you enjoyed your stay here at Paddock View. Property Owner

  Reviewed by Stephen5.0★Sep 2023

• "Paddock View is a delightful cottage forming part of the owners property."

  It is very well presented and equipped with everything you may need. The owners are very welcoming and knowledgeable about the area. All in all, a great place to spend a week exploring the fabulous Kent countryside, highly recommended.

  Thankyou for your lovely feedback. We are so pleased that you both enjoyed your stay at Paddock View. Property Owner

  Reviewed by Janet5.0★Sep 2023

• "The hosts Lesley and Steve are very welcoming and the property was very clean, comfortable and had everything I needed for my stay."

  It is all very tastefully decorated and set in a beautiful garden. The property is very close to attractions and amenities in and around Maidstone. I would recommend it for a peaceful stay in a quiet location.

  Thankyou for your lovely feedback Joy. We are so pleased that you enjoyed your stay Property Owner

  Reviewed by Joy5.0★Aug 2023

• "Thank you again for a wonderful stay!"

  Wish we could have stayed longer.

  Thankyou for your lovely feedback. We are pleased that you enjoyed your stay here at Paddock View Property Owner

  Reviewed by Kathleen5.0★Aug 2023

• "Paddock View is a beautifully converted annex with very thoughtful personal touches to make our stay extra comfortable."

  Spotlessly clean and equipped and maintained to a very high standard by very caring owners. Lots of interesting National Trust properties and gardens nearby, we had a very relaxing few days holiday.

  Thankyou so much for your lovely feedback. We are very pleased that you enjoyed your stay here at Paddock View. Property Owner

  Reviewed by Judith5.0★Aug 2023

• "Excellent surroundings, beautiful garden, the flat is well furnished and kept."

  The family was welcoming, providing lots of brochures of what the local areas offered. Close to the railway station and local shops. We had a very pleasant stay. Thank you Paddock View

  Thankyou for you lovely feedback. We enjoyed meeting you both and are pleased you had an enjoyable stay at Paddock View Property Owner

  Reviewed by Anthony5.0★May 2023

• "Very warm welcome from our hosts, with a useful welcome package."

  The accommodation, was very well equipped and modern. Nothing had been left to chance. Bedroom was spacious with a comfortable double bed. Shower room again, well equipped with electric shower. All superbly clean on the first floor. Use of the attached conservatory was a nice gesture, but we spent most of our time out. Local bus (89) was frequent and took us into Maidstone. Superb river walk to the locks, recommend the Malta Inn.

  Thankyou so much for your lovely feedback. It was a pleasure having you here at Paddock View. Lesley & Steve Property Owner

  Reviewed by Brenda5.0★May 2023

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