Ella's Loft

55 Customer Reviews

• "My wife and I had a wonderful weekend away staying at Ella's loft."

  The setting was gorgeous and the loft was cosy and comfortable. We had all we needed and were treated to a delicious welcome pack. The hosts were welcoming and helpful with some great suggestions of places to visit. The hot tub was fabulous, it was so clean it looked brand new. We would very much recommend a stay and I'm sure we will be back again.

  Reviewed by Paul5.0★Oct 2024

• "Lovely little holiday home in a lovely area with wonderful owners on sight who couldn't have been more helpful."

  Thank you Steve and Sheila.

  Reviewed by James4.7★Sep 2024

• "Me and my partner throughly enjoyed our relaxing stay, the hosts Steve and Sheila are lovely and the welcome pack was amazing, eggs bacon tea coffee and even home made muffins!"

  The place was very clean and quiet and the hot tub was a beautiful way to relax, will definitely be returning and recommending, thank you

  Reviewed by Barry5.0★Aug 2024

• "Hosts were great and showed us around on arrival they had even prepared a care package of bread, eggs etc which was above and beyond expectation."

  The place itself is perfect for two and has the feeling of being up in the trees. The hot tub was very clean and well looked after and overlooked a koi pond which I could watch for hours . There is also a fire pit which was also a welcome feature. Overall a great spot which I would recommend to anyone.

  Reviewed by Anna5.0★Aug 2024

• "We had a great holiday and appreciated the really warm welcome (in person and food package) from the hosts who were excellent."

  The hot tub was just perfect - clean and secluded. This was a real bonus which we made use of throughout the stay.

  Reviewed by Nicola James4.7★Aug 2024

• "Host Steve was a delight ."

  Showed us round the facility . Gifted us treats. We had a lovely stay.

  Reviewed by Neil5.0★Jul 2024

• "On the listing they have failed to mention that this property is actually located in their front garden."

  The only privacy you will get is in the actual cabin. You can see and hear the owners when you are in the hot tub. One of the owners was making a loud noise by chopping wood. Their daughter and granddaughter had arrived and they were loud. This isn’t mentioned on the website but it is mentioned in the welcome pack (after you’ve paid and arrived of course). They refused to give me a refund even though we left a few hours after arriving. I left because I couldn’t relax with the feeling of being watched. I was seen as I was walking to the hot tub and I’m very self conscious of my body because of my scars from having cancer. I will definitely be taking this further. I am so upset.

  To read this review is very disappointing on many levels as it makes us seem unsympathetic to our guest’s needs. We go out of our way to make guests feel welcome. Unfortunately this is the first we have heard of these specific requirements. We meticulously show people around and explain everything. At this point it would have been very evident of the proximity of the hot tub to the rest of the property. If these points had been raised then we would have gone out of our way to accommodate these needs with a plan, ie a plan on timings for this extra level of privacy required. This could have been done discreetly by the guests partner, but without knowledge and communication this is impossible. Please read our other reviews and make your own mind up. We do not normally reply to reviews as everyone is entitled to their own opinion. I am also not getting into the location of the property as the loft is situated at the rear of our 3/4 of an acre plot and in our opinion, and that of our past guests, it offers a very private and relaxing venue with exclusive use of a hot tub. Property Owner

  Reviewed by Chelsea3.1★Jul 2024

• "Wonderful stay and fantastic hosts."

  Warm welcome for our labrador too. Home from home and the little touches made all the difference. Perfect little hideaway. Hot tub was meticulously maintained and views were wonderful. Even in the rain! Would highly recommend and will definitely be booking again.

  Reviewed by Ann5.0★May 2024

• "Our second trip to Ella’s loft for some R and R."

  Great long weekend stay and Steve even managed to arrange some sunshine for us (our one request). Lovely little place which is perfect for a little recharge. Thank you

  Reviewed by Kelly5.0★May 2024

• "Great place to stay Very quiet Very pleased with our weekend stay Hot tub very nice"

  Reviewed by John3.8★Oct 2023

• "My daughter and I had a fantastic few days at Ella's loft."

  The owners where friendly and welcoming and the loft is a lovely little space. The loft had everything we needed to self cater and was warm and comfortable. Yes its small but I would say perfectly formed and plenty of space for the two of us. Its a lovely peaceful location but well sited for Canterbury and the coast. The hot tub is a lovely addition and being undercover means it can be used in all weathers. I'm really looking forward to visiting again in the future.

  Reviewed by Jill5.0★Oct 2023

• "We thoroughly enjoyed our stay at Ella's Loft."

  Very comfortable accommodation and fab hot tub. Easy access to Kent's many attractions. World definitely recommend to others.

  Reviewed by Martin5.0★Sep 2023

• "I think overall Ella’s loft is a great place to stay and I enjoyed my week away."

  The bed was very comfortable. Kitchen has everything you need. The homemade muffins were a nice touch. The hot tub was one of the best I’ve used. Definitely the highlight of my week. However it’s clear that the photos advertised were taken when the place was new. In my opinion it could do with a spruce up. Cracks in the bathroom floor, plaster coming off of the walls. It was pointed out to me that the blind in the bedroom was broken and being held down by wire, surely this is something that can easily be replaced? The Wi-Fi didn’t work at all during my stay, I reported it and was told the router had been reset but it still didn’t work. I had to use my own mobile data to watch the tv. I was only provided with one toilet roll and had to ask for more when that ran out mid stay. I don’t think this is something guests should have to ask for. I don’t like to leave negative feedback but there are just a few things that were missing for me to make this a five star stay.

  Thank you for your feedback. In response we would like to say that we agree that a spruce up is needed but when we are so busy, we need to make sure this is scheduled for a such a time when there is a spare week which is scheduled for Autumn. With regard to the Wi-Fi, we did check and, at that time, it was working but as we live in a rural location, signal can be problematic and had you contacted us again, we would have further investigated and corrected the issue. We provide a starter pack which includes a toilet roll. The Loft is self-catering and our experience is that guests provide their bathroom needs for the duration of their stay. We’re glad you enjoyed the break as a whole and thanks again for the feedback. Regards Sheila and Steve. Property Owner

  Reviewed by Amy3.8★Aug 2023

• "Such a lovely little get away, would highly recommend!"

  The owners are lovely and supplied cute homemade muffins, rolls, bacon & eggs! Would highly recommend

  Reviewed by Kendell5.0★Jul 2023

• "Lovely little place to stay, welcome pack was so kind, and the home made cherry muffins topped it off!"

  But having some milk, eggs, bacon, tea, coffee, sugar so you don't need to worry when you first arrive is a great touch. Lovely people, not intrusive, but if you need anything ate really helpful. Place is small but everything is a nice touch, hot tub is wonderful, peaceful location and so easy to get to different places. Highly recommended

  Reviewed by Gail5.0★Jul 2023

• "Two wonderful relaxing weeks in Kent, beautiful location and great hosts Steve and Sheila (and Ralph)"

  Reviewed by Janette5.0★Jun 2023

• "We thoroughly enjoyed our stay at Ella’s loft."

  Very well equipped, hosts were lovely and we loved the hot tub. We will definitely recommend and stay again in future.

  Reviewed by Matt5.0★Jun 2023

• "Had a wonderful time."

  Perfect!! Was like being a million miles away. The perfect staycation

  Reviewed by Lucy5.0★May 2023

• "This is a great little place and perfect to relax and unwind."

  Reviewed by Kelly5.0★May 2023

• "Such a lovely homely feel when you arrive."

  so relaxing and the hot tub is a bonus. Very well equipped with kitchen items and a lovely welcome package with home made scones which was amazing, jam, cream , bacon, eggs, bread, butter and some milk. The owners was lovely and helpful too.

  Reviewed by Heather3.8★Apr 2023

• "We really enjoyed our stay at Ella’s loft!"

  It is great has been done with the space. We were also very grateful for the homemade scones and welcome package and the hot tub was a lovely way to end each day. We will definitely be back, thank you!

  Reviewed by Ella5.0★Feb 2023

• "Spent a lovely 4 nights at Ella’s loft."

  Lovely warm welcome from Steve and Ralf which included home made scones, butter, cream and jam which were delicious. Also included in welcome pack was bacon, bread, eggs, tea, coffee, milk and sugar. Ella’s loft maybe small but the facilities are perfect and included everything we needed for a wonderfully comfortable stay. As for the hot tub, it was the icing on the cake and best one we’ve ever been in. Perfect location for getting out and about during the day. I’m certain we will return.

  Reviewed by Melanie5.0★Feb 2023

• "Was met by Steve and Shelia who are so kind and showed me around on my arrival and are available should you need anything!"

  The welcome package is such a nice touch… particularly the homemade cakes!! The place itself is warm and cosy and found it a great location to explore Kent! Would highly recommend and hopefully be back one day in the future!

  Reviewed by Rob5.0★Jan 2023

• "Enjoyed a brilliant week away in Ella's Loft."

  Cosy well appointed conversion. Loads of space for 2. Great facilities and large hot tub. Remote location, but with great access to major roads and the whole of Kent. Only issue would be the toaster that needed to be held down to work (so petty) - so how good is the rest of it!

  Sorry about the toaster will get that sorted , thanks for letting us know. Glad you enjoyed your stay Property Owner

  Reviewed by Paul5.0★Oct 2022

• "Unique and wonderful experience at 'Ella's Loft'."

  From the moment we arrived, we were made to feel welcome by Steve the owner. The welcome pack of locally produced milk, butter, scones, eggs, and bacon is such a nice gesture. Great location allowing us to explore Broadstairs, Faversham and Chillham. Lovely and picturesque part of the UK. A hot tub, wood burner on the decking makes for a relaxing stay. As others have referenced, the property is styled and designed in a specific way. Thats what makes it so special and unique. Lovely stay and a real recharge of the batteries Thanks Steve and Shelia.

  Reviewed by Steven4.7★Oct 2022

• "Wonderful loft."

  Hosts are very helpful and friendly. Loved the hot tub, and they even managed to find us some playing cards.

  Reviewed by Rhea5.0★Sep 2022

• "Absolutely lovely place, and Steve and Sheila are so friendly and caring."

  I had the best time and highly recommend to everyone! Also Ralph is the best and I miss him lots.

  Ralph misses you as well Property Owner

  Reviewed by Anna-marie5.0★Aug 2022

• "A lovely relaxing week in a quiet area."

  Lovely scenic walks and bike riding close to cottage and only a short drive to 3 nice local friendly pubs which serve food too. 30-40 mins drive to most Kent beach areas on North and East coasts and lots of things to visit and make a full day of it. Cottage is cosy and quiet at night and the Hot-tub is amazing, like having a warm bath and getting massaged at the same time with calming lights and a glass of wine, a perfect end to a busy day. The hosts are really friendly and left some nice goodies on arrival. Loved the fruit muffins. Thank you both Steve and Sheila.

  Reviewed by Aidan5.0★Jul 2022

• "We had a lovely week and really enjoyed relaxing in the hot tub ."

  The hosts were very warm and gave us a coffee maker as soon as we asked for one . Busy week visiting family and touring around .

  Reviewed by Helen5.0★Jul 2022

• "We had a great few days here."

  Very relaxing. The hot tub makes it

  Reviewed by Jade4.1★Jun 2022

• "The loft was absolutely stunning!"

  The hosts were lovely and the hot tub was the cherry on top. Perfect if you want to completely unwind.

  Reviewed by Margaux4.4★Jun 2022

• "A beautiful property tucked away in a lovely quiet lane."

  The welcome from the owners Steve, Sheila and little Ella was lovely as was the yummy welcome pack and the delicious cakes baked by Steve. The property is beautiful although not for the tall. We are only 5’2 and 5’4” but struggled a little with the eaves in the kitchen and bedroom (mind you our joints aren’t that bendy lol). The loft was beautiful, clean and comfortable and the hot tub was a real bonus. It was a great place from which to explore Kent, Leeds castle at Maidstone our favourite. Would highly recommend.

  Reviewed by Sue4.7★May 2022

• "I've stayed here twice now."

  Sheila and Steve are the most welcoming hosts. Nothing is too much trouble. Ella's loft if the perfect getaway.

  Reviewed by Louise5.0★Apr 2022

• "Great property, spotlessly clean, helpful hosts."

  Especially enjoyed the hot tub!

  Reviewed by Simon5.0★Mar 2022

• "We received a warm welcome from our hosts."

  The loft is unique and located in a beautiful and peaceful setting. It was incredibly clean and comfortable. Everything we needed was included and no detail was spared. The hot tub was really special. We loved our stay.

  Reviewed by Joanne5.0★Feb 2022

• "Loved every minute of our stay!"

  ! would highly recommend!! Everything was catered for and the quiet, eloquent and discreet setting created an ambiance to feel like we had the perfect private retreat for our short getaway :) The owners were very welcoming and available should we need them :) the only thing missing was the weather… catching the sunset from the hot tub would have capped the whole trip off

  Reviewed by Simon5.0★Feb 2022

• "Beautifully finished property with such good quality finishing touches."

  Really feels like a home from home, cosy and stunning surroundings.

  Reviewed by Ruby5.0★Feb 2022

• "A little gem of a place."

  ..thank you.

  Reviewed by Steve5.0★Jan 2022

• "Just a great relaxing stay everything there and fantastic owners just need another two weeks !"

  Lovely mince pies x

  Please could you highlight the difference so we can review Property Owner

  Reviewed by Amanda5.0★Jan 2022

• "Really enjoyed our stay, it was perfect for a weekend, lovely countryside walk routes."

  Hot tub was amazing and so was the hosts. Overall the place was nice and cosy, really pleased. Thank you very much

  Reviewed by Jasmyn5.0★Nov 2021

• "Good quiet location."

  Excellent hosts. Had a lovely time. Particularly enjoyed the hot tub.

  Reviewed by Timothy5.0★Oct 2021

• "There is road noise"

  Reviewed by David4.7★Sep 2021

• "Wonderful place to escape to, well equipped accommodation with the Hot Tub being the main highlight!"

  The Hosts Sheila & Steve are very welcoming & helpful plus the welcome basket etc was very thoughtful.

  Reviewed by David5.0★Aug 2021

• "We had a really lovely stay at Ella’s Loft."

  Steve and Shiela were super friendly and welcoming, had lots of great recommendations and the welcome pack with homemade muffins was much appreciated! The loft itself was really well equipped - small but perfectly formed! Hot tub was an absolute treat too. Would recommend!

  Reviewed by Jenny4.4★Aug 2021

• "What a wonderful little gem in the Kentish countryside."

  We absolutely loved our stay here. Almost in two minds whether to leave a review as the selfish part of me wants to keep this place secret. Located in the beutiful town of Godmersham, Ella's Loft is a great base for either a relaxing weekend away or a week of exploring all the wonders Kent has to offer. Lots of lovely walk or cycling options straight from your doorstep. The hosts Steve and Sheila were wonderfully friendly and accommodating. They invited us for a walk one night and they let us explore grounds of the gorgeous Godmersham Hall with them and their two very lovable dogs. They gave us loads of great recommendations and Steve's baking was something else. The loft itself is very homely and well equipped. It's perfect for a couple. The hot tub is a wonderful luxury we ensured to make the most of during our stay. On our last night we were even lucky enough to see a meteor shower. We will definitely be looking to return in the future.

  Reviewed by Victoria5.0★Aug 2021

• "Where it situated is a ideal spot for walker’s, and the hot tub was lovely to go in, lovely comfy place."

  Dog friendly

  Reviewed by Sandra3.8★Jun 2021

• "The place was absolutely lovely, and we arrived to a wonderful welcome pack."

  Steve and Sheila were the perfect hosts, there was nothing that was too much. We will definitely be returning!

  Reviewed by Will5.0★Jun 2021

• "The owners were wonderful, friendly and helpful."

  Steve's scones were to die for......

  Reviewed by Patricia5.0★May 2021

• "Ellas loft is a fantastic place to stay, will not disappoint"

  Reviewed by Clive5.0★May 2021

• "This place is lovely, has everything you need for a comfortable stay and the hot tub is bliss!"

  The hosts are most welcoming and helpful too, lots of local knowledge on offer for days out.

  Reviewed by Martyn5.0★May 2021

• "The property met expectations but perhaps shouldn’t be listed for more than a couples weekend."

  Having gone for a girls weekend there was an apparent lack of trust from the owners which added pressure on what was meant to be a retreat. A small issue happened with the hot tub while we were staying, we informed the owners and to which we were greeted with rude and abrupt treatment along with blame for the issue when it had nothing to do with us. It didn’t make the 4 of us comfortable at all and ruined our last night at the property. It is a great property, the listing didn’t mention you were in the owners front garden however which is worth mentioning for future bookings.

  Reviewed by Charlotte3.8★May 2021

• "My boyfriend and I had the most wonderful break at Ella's Loft."

  Steve and Shirley are fantastic hosts - very kind, generous and helpful. The hot tub was just amazing and being able to sit outside in the evenings with the fire pit and a BBQ in such a beautiful setting was idyllic. The accommodation and bed in particular super comfy and the shower really great. We cannot wait to return!

  Reviewed by Becki5.0★Apr 2021

• "Ella's Loft a cosy retreat!"

  Sheila and Steve have thought of everything that is needed for lovely break. The accommodation is tucked away in the trees and surrounded by lovely parkland suitable for walks. The buses to Canterbury and Ashford are very close by and we had a car "free" break using the public transport or walking. Nearby Chilham has two country pubs both serving food and a pleasant 3 mile walk away. The hot tub was a delightful added bonus and it was surreal listening to the birds whilst enjoying the lovely experience. The hosts were friendly and helpful and provided a delicious welcoming pack.

  Reviewed by Ian5.0★Oct 2020

• "Great location, outstanding facilities."

  Owners very helpful and friendly nothing too much trouble.

  Reviewed by Debra5.0★Oct 2020

• "Sheila and Steve were such brilliant hosts, they made us feel so welcome."

  They catered to every one of our needs to the highest ability. Although we arrived late, we were gifted with an amazing welcome pack with everything we needed to keep us fed until we could go to the shops. The atmosphere of the location was peaceful and relaxing, perfect for enjoying the hotub. However there is still plenty of fun activities available near by. We would strongly recommend Ella’s loft as an amazing getaway. Especially if you’re a dog person, as Sheila and Steve have the cutest and the most well behaved dogs ( Newt and Ralph).

  Reviewed by Brandon5.0★Sep 2020

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