Moonstone Lodge

35 Customer Reviews

• "Thank you everything was as expected plus a few treats."

  Clean and tidy equipped with everything you could need. Good location. Plenty of dog walking opportunities.

  Hi Jane Many thanks for taking the time to leave us amazing feedback. I am pleased that you had an enjoyable few days staying with us and the weather was better than expected. Smiles Catherine Property Owner

  Reviewed by Jane5.0★Sep 2024

• "Clean, spacious, homely caravan in probably the best location in the park."

  Close to all the places we wanted to drive to visit.

  Many thanks for your amazing review. I do agree that we have probably best location! The additional space to the rear and side of Moonstone Lodge allows and lovely outdoor area. I am pleased that you had a lovely stay. Smiles Catherine Property Owner

  Reviewed by Stephen5.0★Aug 2024

• "A very enjoyable stay with excellent facilities."

  Very clean and very tastefully decorated. No complaints at all. Very good communications from the owner. Bar and restaurant on site very good. 10/10.

  Hi John, Many thanks for your review. I enjoyed reading that you have a lovely stay with us. It is important to us to receive guests feedback, so thank you for taking the time to submit your feedback. Thank you both for leaving Moonstone Lodge clean and tidy. Smiles Catherine Property Owner

  Reviewed by John5.0★Jul 2024

• "A very comfortable and well equipped caravan."

  The little garden was a real bonus. An ideal spot for easy access to surrounding historic castles etc, Outstanding views as you approach Dover Castle. Site was very clean and well maintained. Would love to go back.

  Many thanks for your amazing review. I am really pleased that you had a lovely stay and for a special anniversary!! The Lodge, as you mentioned, is located in a lovely part of the holiday park with its small garden. I would be happy to welcome you back. smiles Property Owner

  Reviewed by Jennifer5.0★May 2024

• "Lovely and clean with everything you could possibly need."

  Hi Penny Thank you for your kind review. I am pleased you enjoyed your stay and that the Lodge provided you with everything you required Property Owner

  Reviewed by Penny5.0★May 2024

• "This was a delightful lodge, with so much attention to detail."

  Everything was as it should be. It was cosy and warm. Our dog loved the 5 acres to run about in. We could not fault anything and will return when the weather improves!!!???

  Hello Lyn I am so happy that your had a lovely stay and Moonstone Lodge, despite the odd super wet days. Thanks you for taking the time to provide feedback which is an important part of the booking process. Thank you for leaving the Lodge so tidy and hope you will come to stay again. Smiles Catherine Property Owner

  Reviewed by Lyn5.0★Apr 2024

• "Moonstone lodge was such an amazing find everything about it was 5 stars and more."

  The welcome pack was lovely and the Easter eggs such a lovely touch. We took our dogs and there was an amazing field to walk them and dog towels provided even though we took our own The caravan is so lovely we hopefully will be back

  Hi Mike I am so pleased to read your amazing comments and so glad you thought Moonstone Lodge was a great find for you both and the dogs. Thank you for respecting Moonstone Lodge and you are welcome to stay again at any time. Property Owner

  Reviewed by Mike5.0★Mar 2024

• "Catherine was a fantastic host, we loved Moonstone Lodge it was immaculately presented and very much a home from home."

  The location is fantastic ideally located for the beautiful St. Margaret’s bay and a great base for going out and exploring the local attractions. We can’t wait to return and have no hesitation in recommending Moonstone Lodge.

  Hi Mark, Thanks for your time in providing Moonstone Lodge with an amazing review and for you recommendation to other potential guests. I feel it is important to make every stay an enjoyable one for all our guests and its nice to read that I managed it for you all on this occasion. Should you wish to return, please do not hesitate in booking with us. Smiles Catherine moonstone.lodge.195@gmail.com Property Owner

  Reviewed by Mark5.0★Sep 2023

• "From arriving until leaving we had a fantastic time."

  Catherine is wonderful at communicating and keeping in touch to make sure everything is ok. The caravan itself is on a lovely quiet site that is close to many places to visit and also has a pool and small bar area and kids playground. The caravan was immaculate on arriving and had a very homely feel, equipped with everything you need for your holiday. On arrival there was a lovely welcome pack waiting for us. Plenty of toys, dvds and games for the kids. There were even blankets and treats provided for our dog. The bedding and other furnishings provided are top quality. The little garden that is secure backs on to a field with 2 lovely horses and is relaxing to sit after a long day of sight seeing. I wouldn’t hesitate for a second in recommending booking with Catherine. Thank you so much for a lovely, comfortable stay, 5 stars all the way. ⭐️⭐️⭐️⭐️⭐️

  Many thanks for taking the time to review 195 Moonstone Lodge. It is very important to us to ensure that guests enjoy their well earned stay. It is lovely that you had an enjoyable stay with us and that all the family was catered for. As you found out there is plenty to keep everyone occupied. In return you were amazing guests and you would be welcome back at anytime in the future. Smiles Property Owner

  Reviewed by Alan5.0★Aug 2023

• "I cannot give enough praise to Catherine and how she was always available for information either in connection with the caravan site or attractions to visit on my break."

  The caravan was spotless and the furnishings, linen etc are top quality. An excellent base with a garden as well as a large area for doggie to be able to run free. WONDERFUL

  Hi June thank you for your amazing review, I feel so happy that you enjoyed your stay along with Suza at Moonstone Lodge. It was a pleasure to have you stay and would welcome you both back any time. Smiles Property Owner

  Reviewed by June5.0★Jun 2023

• "Lovely property in a great location."

  Many thanks for your amazing feedback. I am pleased that you found Moonstone Lodge a lovely place to spend some time away. You are always welcome to stay again. Property Owner

  Reviewed by James5.0★May 2023

• "Cannot fault it very spacious, comfy beds with great linen as for the utilities ..."

  Cannot fault it very spacious, comfy beds with great linen as for the utilities there was everything that was needed and more also in a quiet part of the site that overlooked a field with horses so highly recommended

  Thank you for taking the time in submitting your review, it is really appreciated. It was amazing to read that you had a lovely visit and found everything satisfactory. The recommendation was really appreciated and maybe you would consider visiting us again. Smiles Catherine Property Owner

  Reviewed by david5.0★Apr 2023

• "Beautiful caravan with everything we needed."

  When we arrived there was a welcome pack with goodies. The whole place was spotless and comfortable. There was a small enclosed garden at the back which came in handy for our little dog (although he preferred the massive field just a few metres away). Lovely relaxing holiday, would recommend to anyone.

  Hi Linda thank you for taking the time in submitting your review and I was so pleased to read that you had a lovely stay and that the accommodation was both clean and comfortable. We have recently changed our welcome goodies and it does seem to be a hit with guests. I am glad that you found the massive field it really is a bonus to the location of Moonstone Lodge both for dog owners and/or walkers. The recommendation was really appreciated and maybe you would consider visiting us again to explore the area further. Smiles Catherine Property Owner

  Reviewed by Linda5.0★Oct 2022

• "What a lovely area to have a break in , Accommodation was 5 Stars easily , will ..."

  What a lovely area to have a break in , Accommodation was 5 Stars easily , will return to enjoy again Lovely Owners nothing too much trouble and so Accommodating the welcome pack was a nice touch , good place and garden etc GREAT SPOT loved the New laid eggs every day home from Home

  Hi Ian Wow what an amazing feedback and the 5 star rating. Guest reviews are important to us as it allows us to grow and I would just like to say thank you for finding the time to submit yours. I am pleased to read that you enjoyed your stay and the welcome pack. It would be lovely to welcome you back again. Smiles Catherine Property Owner

  Reviewed by Ian5.0★Sep 2022

• "Catherine and David have put a great deal of love , thought and care into the presentation of their beautiful holiday home ."

  All needs are catered for and we would have no hesitation in recommending Moonstone Lodge . We were able to walk along the White Cliffs and take in the breath taking views . Another ‘tick’ on our bucket list . St Margaret’s bay , Deal , Sandwich , Whitstable and Herne Bay are also well worth a visit . If the weather is not in your favour , the Spitfire and Hurricane Museum at Manston is a perfect place to go . Thank you Catherine and David , Moonstone Lodge is a credit to you and we would love to come again .

  Hi Keith and Jackie Many thanks for your amazing feedback. We are pleased to read that you had a lovely time at Moonstone Lodge and its surrounding areas. I hope that this review may inspire others to stay with us and I will contact you personally to extend my thanks. You will be welcome back at any time. There are plenty of lovely walks still to add to your bucket list. Smiles Property Owner

  Reviewed by Keith5.0★Sep 2022

• "Fantastic accommodation lovely and clean very well equipped with everything you need ."

  Lovely private back garden . Beautiful area with lots of lovely places near by . The park facilities were also great . Had a fantastic holiday will definitely be going back and the owners were very nice people .

  Hi Kelly Many thanks for your amazing review and we are pleased that you had a fantastic holiday at our special place. We would be happy to have you back. Smiles Catherine and David Property Owner

  Reviewed by Kelly5.0★Jul 2022

• "We had a lovely two weeks staying in Moonstone Lodge."

  The property was very clean and had all the facilities we needed for our stay, I was concerned about Wi-Fi reception but this was acceptable using my mobile phone signal. The site itself is fairly quiet and well maintained with the use of a large field for dog exercise well away from roads as well as a gym, pool and bar should you require them. There are some stunning cliff walks within a short distance and I made good use of the National Cycle Network which runs from the village into Walmer and beyond. The property is ideally situated for exploring this corner of Kent with good road links to neighbouring towns, a large Tesco is just a ten minute drive away. We were glad we chose this property and area for our holiday, we made full use of our English Heritage cards and there was plenty to see and do nearby. No flight cancellations or airport queues to worry us!

  Hi Peter Thank you for your valuable feedback. We are thrilled to read your glowing review regarding your stay at Moonstone Lodge. We do take great pride in making our guests feel welcome and that everything was available to make your stay an enjoyable one. You clearly managed to see many of the close by attractions and thank you for taking the time to post your review and we would be pleased to welcome you all back again. Smiles Catherine and David Property Owner

  Reviewed by Peter5.0★Jun 2022

• "I can't fault Moonstone lodge."

  Immaculately clean, incredibly well provisioned with everything you would likely need for your stay and more besides.

  Hi Steven Thank you so much for your very kind words. We are delighted that you enjoyed your stay at Moonstone Lodge so much. We have tried hard to make guests feel at home and it is rewarding to know that we managed this for you. You are always welcome back. Property Owner

  Reviewed by Steven5.0★Jun 2022

• "Absolutely fantastic - was so much more than we were expecting!"

  We all loved it and had a wonderful stay. Already planning when we can return. We also met the lovely Catherine - what a wonderful person :) I could not recommend this holiday cottage more highly!

  Hi Rowena Many thanks for your fantastic review. We are very pleased that you enjoyed your staycation at Moonstone Lodge. It was lovely catching up with you and your family and look forward to wishing you a warm welcome upon your return. Property Owner

  Reviewed by Rowena5.0★May 2022

• "We had a lovely weekend in Moonstone Lodge."

  It is beautifully fitted out and spotlessly clean, the photos do not do it justice. The owner was always on hand if needed and the park was very peaceful and well maintained. On top of all that we had lovely weather - a bonus indeed.

  Heather, Many thanks for your positive feedback. We are pleased you enjoyed your stay at Moonstone Lodge. Smiles Catherine and David Property Owner

  Reviewed by Heather5.0★May 2022

• "We spent 10 days at Moonstone Lodge, had an absolutely wonderful time except for the weather."

  The lodge was like home from home. If there was any problems the owners dealt with it immediately even came out in the cold and rain for a very minor problem. We will definitely go back.

  Hello Sandra Many thanks for your amazing feedback, we are pleased to read that you had a wonderful time, albeit the weather was most unkind to you. We would love to welcome you back. Smiles Catherine and David Property Owner

  Reviewed by Sandra5.0★Dec 2021

• "Pleasant surprise, fully equipped, clean and warm accommodation, nice garden and pet friendly facilities within and nearby."

  Great location

  Many thanks for your feedback. Having checked with you regarding your comments on accuracy of listing and I am really sorry that you thought that Moonstone Lodge was next to the beach. Property Owner

  Reviewed by Chrysovalanti4.7★Nov 2021

• "Moonstone Lodge was incredibly accommodating- from the Holiday Park’s entertainment facilities to the attention and effort in making sure that our stay was relaxing and enjoyable."

  The Lodge itself was of a very high standard of cleanliness with good hot water shower facilities. The garden at the rear of the lodge was secluded and quite. It was a joy to be in after a hard day of rambling with the mutt. Well done - definitely a 5 star!

  Reviewed by Jennifer5.0★Sep 2021

• "Well equipped, clean, comfortable and nicely furbished caravan."

  Location excellent, pleasant garden area.

  Reviewed by Victoria5.0★Aug 2021

• "Such nice people and the lodge was a wow factor decor was very good we have no ..."

  Such nice people and the lodge was a wow factor decor was very good we have no complaints and would strongly recommend nice and comfortable place and very nice enclosed garden owners great, The only thing I would say Parkdean need to lay more on for the kids and they need to addresses the parking as with more units coming on the site it will be fighting for space to park that is a big priority for the site and owners

  Reviewed by Alan5.0★Jul 2021

• "Great location for dogs with huge field behind the holiday park."

  Quiet location. The owners were considerate and helpful. Lodge well appointed. Easy aces to Dover and Deal.

  Reviewed by Jenny4.7★Jun 2021

• "Caravan was extremely well presented and had everything you could possibly need."

  Photos dont do it justice. Its situated in a fantastic position with a rear garden overlooking fields and feels extremely private. We really enjoyed sitting outside and watching the horses on an evening and sitting outside in the morning. Lovely welcome pack was left for us and was probably the cleanest caravan I've ever stayed in you can tell the owner has an eye for detail. Thank you for a great stay.

  Reviewed by Philip5.0★Apr 2021

• "The Caravan was really clean and had been given a wonderful homely feel."

  Wonderfully spacious with more than enough room for all of us. Will recommend Moonstone to all my family and friends.

  Reviewed by Kathryn5.0★Apr 2021

• "The site itself was a little disappointing."

  It was supposed to be dog friendly we were allowed to walk the dogs on the grass of the site on condition we cleaned up after the dogs, this was very good. The disappointment came had we wanted to walk the dogs off site, the roads were NOT suitable for two ladies over 70 and two toy poodles to walk safely. Without a car visitors would be stuck on the site the whole of the holiday, we enjoyed our week but left the site each day to visit various tourist sites in the area. The facilities onsite were as advertised, but the shop was not well stocked, late on in the season we were told. Parking was not particularly well laid out, some of which proved to be permanent residents on the site. Had we known that people lived on site permanently we may not have chosen that site to holiday in. Moonstone Lodge was comfortable and I have to commend the owner on the home from home that they had arranged for us. We tried to clean the van each day and to be aware of all the facilities that were installed. All cooking utensils that you could dream of were in that van Cleaning clothes, cleaning products were all there. The beds were comfortable and the bedding more than adequate, the owners had put electric blankets on each bed for us as the weather had turned colder. Having two small dogs with us, we decided to hoover the van, there was a Hoover, a fully charged small bag less type. We noted that it was struggling to pickup anything on the carpets and on checking the machine, it was obvious that the brushes had never been cleaned. We took 15 mins to cut the accumulated hair, cottons, elastic bands, plus embedded dust from the rollers. We were disgusted by this and left the evidence for the owners to find in a small plastic bag.

  Reviewed by Andy4.7★Oct 2020

• "We had a great"

  Reviewed by Peter5.0★Sep 2020

• "We found Moonstone Lodge was extremely clean and well equipped, located on a very quiet and peaceful holiday park."

  It is in an excellent location for visiting historic Kent. St. Margaret's bay is a very popular and lovely place to visit. A great starting place for a stunning walk along the White cliffs!

  Reviewed by Lorna5.0★Aug 2020

• "I have experienced a lot of self catering properties but not stayed in a static caravan before however I would not hesitate to recommend this one to others."

  The owners went out of their way on all fronts to provide a good quality experience. The information provided before the visit was comprehensive and thorough especially in respect of COVID-19 issues, and they were easy to get in touch with if we needed to. The property was really clean, very well presented and comfortable, and a great family environment. The garden was well set up to be dog friendly. Also they provided us a package of thoughtful and useful things - including essentials we might have forgotten but also a range of small extras which were greatly appreciated. The site overall has very good facilities (swimming pool, shop, launderette, restaurant) and this property has a particularly good, quiet location within the overall site.

  Reviewed by Craig5.0★Aug 2020

• "We had a lovely week staying in this clean and comfortable caravan."

  The e-mails sent before we arrived gave us all the information we needed to feel welcome and safe in these strange times.

  Reviewed by Michelle5.0★Aug 2020

• "The caravan was absolutely immaculate and very comprehensively equipped and wanted for nothing."

  It was situated overlooking fields with a small rear garden which had seating and was a pleasure to sit in. We are definitely going to return and would highly recommend anyone to stay there. YOU WILL NOT BE DISAPPOINTED !!!!!

  Reviewed by Julie5.0★Aug 2020

• "We had a lovely stay at Moonstone Lodge, everything in the caravan was really new and clean, it was amazing compared to other caravans I've stayed in."

  Catherine, the owner couldn't have been more helpful and made us feel so welcome. It was a big bonus to have a private garden especially if you take a dog with you. Just behind the garden was a field with horses in and we discovered some lovely scenic fields to walk the dog right next to the park. St Margarets bay beach was just a short drive away and lovely and quiet. I would definitely recommend this if you want a quiet relaxing break away from it all. Best caravan I've ever stayed in.

  Reviewed by Tracey5.0★Aug 2020

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