Banks Place

43 Customer Reviews

• "Hi. This was our 3rd stay at Banks Place - another lovely week."

  The house is centrally placed for everything. No need to use the car as we walked from the doorstep. The bus service is really good - we went to Cockermouth for the day and have previously caught the bus to Buttermere. A clean, comfortable place to stay - we’ve even booked again! Thank you

  Reviewed by Catherine4.1★Oct 2024

• "We had a lovely few days staying at 3 Banks Place."

  The approach is very narrow but we managed ok and parked the car in the front of the cottage for the whole time we were there. The cottage is very central and fairly well maintained, although the bench outside has definitely seen better days! As others have said the stairs are very steep but that is to be expected in an old cottage and we managed them without a problem. The bathroom is excellent with a great shower and bath and the bed is very comfortable. Nice that sheets, towels, toilet rolls and soap were provided. The only fault we found was that the blinds in the kitchen and bathroom are broken and a microwave would have been very useful, but on the whole we were very pleased with the cottage and thoroughly enjoyed our stay.

  Good morning Elaine. Thank you for your positive comments re 3 Banks Place and delighted that you appreciated the soap, toilet rolls etc. We're glad you enjoyed your stay in Keswick. We are on with getting the blinds changed - the kitchen one is functional, it just needs some TLC! The bench (a family heirloom....) will be updated for the spring - the outside area is sloped, so its difficult to get what we really need. We hope you come back to Banks Place in the future and that the sun shines for you! Best wishes Pam and Keith, owners. Property Owner

  Reviewed by Elaine3.8★Oct 2024

• "Lovely property, had everything we needed for our stay."

  . great location. We didn’t use the parking as prewarned by other reviews about the difficult access and limited spaces. Took the anxiety away though of getting parking elsewhere by pre booking a space on a driveway through the Just Park app about 7 mins walk away on the Penrith Road. Only sad thing for us was having to leave half way through our stay due to a sudden family bereavement. But will definitely be back.

  Good morning Debra. So sorry you had a sudden family bereavement. How horrid for you. Please do come back to 3 Banks Place in the future. I will order in some sunshine for your stay! Useful information re the Just Park app. Will look into that. Best wishes, Pam (owner) Property Owner

  Reviewed by Debra5.0★Oct 2024

• "The cottage was very nice and clean…."

  Parking a big problem!, wasn’t able to park anywhere nearby and for the last 2 days managed to get on the roadside and didn’t realise because hadn’t been told we should have used the parking disc so will be receiving a parking fine in the next few days I expect?

  Thank you for taking the time to leave your feedback. We are pleased that you found that cottage to be nice and clean. Further to your comments regarding parking, the listing states : Note: Private residents parking on a first come first served basis plus unrestricted parking on street nearby (you should note that entry to the residents parking is down a narrow alley) We take all comments on board, and will ensure that the information provided is correct. Thank you- The Lakelovers Owner Relations Team Property Owner

  Reviewed by Susan4.7★May 2024

• "Upstairs was comfy, clean and warm, the sash windows rattled in the wind and kept us awake all night."

  Downstairs was cold without the fire. The fire was great, but store room padlock was upside down and tricky to open. There is an ant infestation, anything left on the side was attacked within seconds.

  Reviewed by Tony3.1★Mar 2024

• "Lovely little place, extremely clean, great location."

  Thank you so much for your positive review Sue. Hope you enjoyed your stay in Keswick and that we can welcome you back again to Banks Place. Property Owner

  Reviewed by Sue4.7★Sep 2023

• "Excellent location in town."

  Upstairs is the best part. Bedroom plenty of storage. Super bed and bedding. Bathroom stylish. We had to travel light and Sykes themselves disappointed us in that. Before we we went they replied to a phone enquiry about a hairdryer not mentioned but the cottage turned out to provide one. A second enquiry if thered be milk on arrival etc. A Sykes employee politely but unhelpfully used the wording that they would not confirm either queries in case we were disappointed. We agree heartily with negative comments in the visitors book and were horrified to read from the previous weeks guests where the gentleman actually fell down the stairs injured and they left for home early. Stair gate as an option and a warning by Sykes both needed as the guest rightly says. In our 70s ourselves we must have stayed in scores of cottages home and away. We havent actually used Sykes before. But nearly all the below are in the visitors book. No personal storage space for food Shelving needed on the empty wall Shelf would take teapot flowers etc Provide microwave next to the toaster Cupboards tiny so inadequate crockery Utensils good but cutlery minimal Teaspoons OK Glassware sticky This and crockery needed washing first Kitchen bin no pedal or button lid unhygienically removed by hand Bin also smelt Gas hob constantly difficult to light and stay lit instructions please Husband good with TVs but Humax constant unplugging needed obviously unhelpful to many guests Freezer compartment nearly full of encrusted ice Worktops sticky finish tho antibacterial provided it doesnt clear it. Standard Lamp not working couldnt see replacement bulbs in cupboard. Wrecked bench outside see neighbours in comparison Upstairs stairs dangerous very small landing can see how fall could happen Bathroom chair thick with dust Bin lid broken and stained inside lid Bathroom shelf needed especially as chair so dusty The owners have replied in some cases in the book e.g new boiler and duvet replaced last summer but not to the oft mentioned concerns. They stated they do an annual stay themselves. Come on Sykes. What are we paying over 800 pounds high season price for

  Thank you for leaving feedback Mr B. I can confirm that I have now spoken to Sykes and we will include a statement about the stairwell being steep, as its a traditional Lakeland cottage. We do have a full length banister and the carpet is in very good condition. We acknowledge that the cottage is small with limited space in the kitchen. However, we feel that there is a more than adequate supply of crockery and cutlery, which is of very good quality. We will consider adding additional shelves in the stair cupboard and I will change the bin so that it's peddle operated. I will also make sure there are adequate bulbs under the sink. The freezer will be defrosted this month. Due to the location of the cottage and the comfortable space we provide, we are very busy and this job takes some time. We are confident that Sykes provide an excellent checking system before any new guest arrives Hopefully it won't stop you from visiting Keswick in the future. Kind regards, the owners Property Owner

  Reviewed by Roger3.1★Jul 2023

• "This is a nice little terraced cottage near the centre of Keswick, so very convenient."

  It is well presented, comfortable, clean, and adequately equipped. Being so small, there is not much space for any extras, e.g. nowhere to put food supplies, so we kept stuff in a box on the floor. The fridge is very small too. Upstairs, the bedroom is supplied with drawers & a wardrobe & a comfortable bed. The bathroom is lovely, but would be improved with shelves for personal belongings. I would not recommend this cottage for elderly people like ourselves as the stairs are very steep, and close to the bedroom & bathroom doors. My 84 year old husband fell down them in the dark trying to go to the bathroom in the night and was quite badly injured. I would suggest the owners should fix a stair gate at the top, and this situation should be mentioned in the details given about the cottage. The television is very complicated to use, it took us about 10 minutes to find the news programme we wanted each time, by which time we had missed the headlines! We left a day early as my husband was unwell after his fall.

  Thank you for your high score Mrs R. I'm sorry that your husband had an accident and I hope he's now fully recovered. We have taken onboard your comments and will discuss with Lakes Cottages the need to include information on the stairs (and perhaps a photograph) in the details provided about the cottage. It is very old and all the cottages in the row have the same type of staircase. Your other points - the fridge is a standard size, so I'm sorry if you felt it was too small and that the food storage space was inadequate. The TV can be somewhat temperamental - the joys of being amongst the hills in a very popular town. We have tried to provide clear instructions but will check them again when we next visit. We hope you will visit Keswick again in the future and possibly stay in a more suitable cottage. Kind regards, the owners. Property Owner

  Reviewed by Marion4.7★Jul 2023

• "Great location, lovely and cosy."

  Property kept very clean and great bathroom. Parking a little tricky, but that's the same issue all over Keswick ! Would recommend and use again.

  Thank you very much for your positive comments Adrian. Glad you enjoyed your stay in Keswick - its a special little town. Hope to see you back at Banks Place in the future. Kind regards, owners Pam and Keith Property Owner

  Reviewed by Adrian4.7★Jun 2023

• "A really beautiful cottage with pretty much everything we needed for a 4 night stay."

  We set out to have a car free break, using the train and bus to get there, the location of the cottage made this easy once we were in Keswick, everything was within walking distance. We found the bed comfortable, plenty of room and storage space in the bedroom. The bathroom was amazing! The Kitchen was well equipped and the lounge area was comfortable. We did manage to get the TV working, just needed to follow instructions and be patient. The only slight downside to the trip was that on the weekend evenings there was a fair amount of noise from the nearby bar. Probably made worse by the fact that we had extraordinary warm weather and we had to have the windows wide open. (A fan in the bedroom would help with this). In all we really had a lovely, relaxing time in Banks Place, its a lovely cottage with character and we would definitely recommend!

  Thank you so much for your lovely comments Jane. We too have a car free break whenever we visit. Very lucky with the bus services in and out of Keswick - and currently for £2 a single journey! I will take onboard your comment about a fan. Thank you. The bar is very popular and does get noisy but that's the drawback of being so central. Thank you for recommending our cottage and I hope you visit again in the future. Kind regards, owners Pam and Keith Property Owner

  Reviewed by Jane5.0★Jun 2023

• "Great central location."

  Lovely old style bath. Parking very tight indeed. Bed was uncomfortable.

  Thank you for your kind comments, we are glad to hear that you enjoyed your stay. We do find that beds are down to personal preference. We hope to welcome you back. The Lakes Cottage Holidays Owner Relations Team. Property Owner

  Reviewed by Elizabeth2.8★May 2023

• "Cottage very comfortable, and well situated in centre of Keswick."

  Good facilities, everything worked. Ginnell very narrow for larger cars. Stairs very steep for us at close to 80, but we had no problems. Needed log burner almost every evening in Feb, as lounge radiator not quite enough. Loved bathroom, great shower and brilliant bath.

  Thank you very much for your positive feedback Valerie. I'm glad you both managed the stairs .Its an old cottage and they are steep but the handrail should help. The stove heats downstairs very well, so glad you made full use of it. We hope to welcome you back to 3 Banks Place soon. Kind regards The Owners Property Owner

  Reviewed by Valerie5.0★Feb 2023

• "Great value cottage , great location , bathroom and bedroom lovely , kitchen diner perfectly adequate and cozy."

  Will be back if it stays reasonably priced.

  Thank you so much for your positive feedback Lee. We hope you will check out the prices online and stay again soon. Compared to some of the local hotels and the space we offer, we think our prices are favourable. Kind regards Property Owner

  Reviewed by Lee4.1★Nov 2022

• "This was our 2nd stay in Banks Place."

  The central location is super - access to the town and walks meant we did not use the car all week. The cottage is cosy, clean and well equipped, the bath is fantastic for a long soak after a walk in the hills. A lovely place to stay in one of our favourite locations.

  Thanks so much for your comments Catherine. You mention exactly the things we are aiming for: not using your car, cosy and clean cottage - and the bath for a long soak! Hope to see you again at Banks Olace Property Owner

  Reviewed by Catherine5.0★Oct 2022

• "Excellent property, well located, and we enjoyed our stay."

  Both of us having mobility issues at time of visit made the awkward staircase difficult, but if able bodied, it was fine.

  Reviewed by John4.1★Oct 2022

• "This is our 2nd visit a lovely cottage minutes from the town centre."

  Access is narrow for cars I always by a permit for the longstay carparks. One comment went to use the frying pan found it still had food left on it aswell as the spatula I presume it was from the previous people.but not checked by cleaner.this hasn't put us off from returning .

  Thank you so much for your feedback David. We're delighted you have returned to our cottage and hope to welcome you back in the future. Kind regards The Owners Property Owner

  Reviewed by David4.4★Jun 2022

• "Nice and close to Keswick town centre."

  Lovely comfy bed. However, television didn’t work even though this had been reported in the guest book since November 2021! It was advertised as having a jacuzzi but only had a bath, even though it was a lovely deep one. The heating went off at approximately 9pm and was off during the day. There was no way of altering this - property is not double glazed so the property cooled quickly. There is a log burning stove but we did not want to get this going so late in the evening. The area around the outside of the property was very untidy and covered in weeds. In the photo there was a lovely wooden bench. Now there is a very scruffy dilapidated one. A microwave would have been helpful. Some of the cooking utensils had damaged handles. In conclusion, we were very disappointed with this property. We have stayed in Sykes cottages before and we have been extremely satisfied. We don’t think this property meets Sykes usual high standards.

  Reviewed by Paul3.4★May 2022

• "A super cottage right in the heart of the town."

  Very clean, everything you need for your stay. Bed comfortable, shower great and the bath was fantastic for a soak after a long day walking. Perfectly placed for all the local walks and in the evening for bars and restaurants. The alley you drive down to gain access is extremely narrow so beware. We only just managed it in a medium sized car (ford Kuga)

  Thank you so much for your positive feedback Catherine. We are very glad you enjoyed your stay and value the comments made. Hopefully you will return to Keswick in the future. Pam and Keith Property Owner

  Reviewed by Catherine5.0★Apr 2022

• "Lovely little cottage right in the centre of Keswick, perfect for a couple."

  Being a cold February we unfortunately found the radiator in the living space downstairs to be inadequate, and the wood burner difficult to sustain over a period. Otherwise could have used a microwave. Overall we loved it despite the above criticism.

  Reviewed by Laurie4.4★Feb 2022

• "Great little cottage really cozy and great location Parking is slightly ..."

  Great little cottage really cozy and great location Parking is slightly complicated due to narrow access but once navigated is ideal

  Thank you for your positive feedback Lee. So glad you enjoyed your stay at Banks Place. Property Owner

  Reviewed by Lee5.0★Nov 2021

• "Excellent location in Keswick, parking space not easy to access with bigger car, as stated, but plenty of free street parking close by."

  Loved the bath, perfect relaxation after a day out,

  Thank you for your feedback Linda. A relaxing bath is just what's needed after a day out on the fells. Property Owner

  Reviewed by Linda4.4★Sep 2021

• "The property is centrally located and hand for all attractions."

  It was very clean and comfortable but I had trouble with the stairs. I have dodgy knees and found them very steep and narrow. That’s down to my age though. The entrance to the parking is narrow , as described, but I got my Toyota Rav 4 in okay. The service from Sykes was excellent.

  So sorry you had trouble with the stairs John. They are very steep and narrow - its such an old cottage. I'm glad you received excellent service from Sykes and that the cottage was clean and comfortable. Property Owner

  Reviewed by John5.0★Jun 2021

• "There was a musty smell in the lounge when we first arrived."

  The bedroom had 2 small single beds that were joined together and it was not comfortable at all with our feet hanging off the end. We did go to the Sykes office as soon as we arrived but they didn't really offer any help (they said the smell must be the cleaning products?!) I went to get a cushion from the bathroom cupboard and it was literally caked full of dust and was unusable. There was only one spare parking space which was full but parking was easy enough on one of the side streets a few minutes walk away. The location was great and it was right in the centre of town.

  Reviewed by Nicky2.5★May 2021

• "Great little cottage very comfortable only feedback would be there was no parking and the water pressure in the cottage was really low which meant the shower wasn't great!"

  However the fact the owners left wood for the fire i thought was great i would definitely go back to this place! The bed was also really comfy! Thanks

  Reviewed by Jill3.8★Oct 2020

• "Although the accommodation was very good Keswick is like the Blackpool of the ..."

  Although the accommodation was very good Keswick is like the Blackpool of the lakes totally gone down hill in the last 25+years myself and my dad have been coming up will not stay in this area of the lakes again we knew because of the current situation it was going to be difficult but nothing like we expected came home 3 days early will always come back but not to Keswick sorry keswick

  Reviewed by Alan5.0★Sep 2020

• "We had previously stayed at Banks Place though not in late February / early March."

  Although the cottage is in an excellent location there are several aspects of our stay which were unsatisfactory. There is no underfloor heating on the ground floor (as it says in your details), the logs for the fire were not 'kiln dried' and were in fact somewhat damp so they smouldered rather than burned (we do have a log burner so are used to the heat it can produce), it was not possible for us to access the Sonos sound system without a password,there was a strange collection of glasses (1 champagne/sherry flute, 1 wine glass) and the clock on the ground floor needs a battery or connecting to the electricity supply (the clock is large so you do tend to look at it and it is disconcerting when the time does not change!). As has been mentioned elsewhere, it would be useful to have a microwave - possibly instead of the coffee machine. Despite these negatives we had an excellent, relaxing break in Keswick and would consider returning to Banks Place if the points mentioned can be rectified.

  Reviewed by John3.8★Feb 2020

• "Lovely cottage, very comfy bed and beautifully decorated."

  We were a little chill as the heating was timed to go off at 9pm and we were out dining getting back around 9ish. It took a while to get the log burner going- the wood was good quality but not seasoned so damp. November break so frosty evenings and mornings. Overall very happy and appreciated the character and age plus loved the location for local amenities.

  Reviewed by Sarah4.1★Nov 2019

• "Very nice cosy place."

  Multi fuel burner great for the evening/night chill.

  Reviewed by Stuart4.4★Oct 2019

• "Cosy ,comfortable cottage enjoyed are stay."

  Another little arm chair wouldn't go amiss down stairs! We visited Whinlatter forest Park ( about 5miles away) lovely walks, St Bees on the coast , Whitehaven and of course several walks around Derwent Water even took in a rugby match at Keswick Rugby Club ( there is also a football team who plays at the back of Hope Park) Would definitely return to Banks Place!

  Reviewed by John4.4★Oct 2019

• "The cottage was perfectly placed and beautifully presented."

  We had such a lovely short break.

  Reviewed by Gillian5.0★Aug 2019

• "It’s a great location, unfortunately we could not use the jacuzzi bath tub because the stopper plug was not working properly."

  They did try to fix the issue with a drain plug, but unfortunately that did not solve the problem. It was one of the main reasons we chose this location so that was very disappointing. Also, the lack of a microwave makes it challenging to warm up a quick meal etc, but all in all it was a very convenient location so we ate out most nights.

  Reviewed by Mary3.8★Aug 2019

• "The cottage was placed superbly for us to walk into Keswick."

  Once we parked the car we used the local bus services to get to some beautiful places to walk and explore, there was a few minor issues with cottage like no area to prepare food , very tight entrance for parking but overall great stay thanks!!!

  Reviewed by Kevin5.0★Jun 2019

• "Sadly this cottage had things missing which we normally expect in a self catering cottage/apartment, firstly and most important is that there was no MICRO WAVE or a tea pot in the kitchen, next the lack of no coat hooks near the front door or anywhere, and an indoor front mat for wiping feet would have been nice and finally no toilet roll holder, a free standing one would have been nice to have instead of having the roll on your lap."

  Reviewed by Chris3.1★May 2019

• "Perfect location, walking distance to everthing!"

  Lake, shops, buses, Theatre & cinema, walks all from front door. The Tourist Information Office in Moot Hall know all there is to know about their local area and spend time with you to ensure you get the most out of every day. The cottage is warm and cosy to return home to every evening.

  Reviewed by Jillian5.0★Apr 2019

• "We weren’t unhappy, however there are several things we felt would be an improvement, for instance, a shelf or cabinet in the bathroom would be beneficial, hooks on the bathroom and bedroom doors would be useful."

  Giving the time of year it would have been nice to have the underfloor heating at our disposal, also the downstairs radiator was in affective, it was one of the coldest and wettest weekends of the year, these facilities are a necessity in the British Climate at Winter time. We also discovered they were ants in the living room/kitchen area, and on investigation they were coming in through gaps between the skirting and the flooring. The front and rear of the cottage certainly left a lot to be desired, household electrical goods to name but a few left lying there, if it had been a good weekend, you certainly wouldn’t want to spend any time out there.

  Reviewed by Derek3.1★Mar 2019

• "A cosy, well-equipped and very centrally located cottage."

  Would happily visit again.

  Reviewed by Allan5.0★Sep 2018

• "Lovely cosy cottage in a great location, very close to town centre and a good base to walk from."

  Only negatives are parking is very difficult due to the narrow alley and we were slightly disappointed that there wasn't a DVD player. However, the cottage was lovely and we particularly liked the log fire and jacuzzi bath.

  Reviewed by Lucy4.7★Jul 2018

• "Great location, within easy access to the town,plenty of options for eating."

  Access to car park very tight.

  Reviewed by Ian5.0★Jun 2018

• "A cosy, comfortable cottage in centre of Keswick, close to amenities & a convenient base for exploring the beautiful Lake District."

  The property description about parking outside the cottage is disappointing & misleading because (i) the alley way to Banks Place restricts vehicular access to smaller cars only (ii) the allocated parking space was blocked by a car with a flat tyre during our stay.

  Reviewed by Shethah3.1★Jun 2018

• "The cottage is very comfortable - the only thing missing is a microwave - this is not a problem for us but could be for some people."

  As you know, the parking is tight so customers do need to be aware of this but, at least, there is the option of parking!! We have been to this cottage 3/4 times and love it, especially its position - within walking distance of everything in town.

  Reviewed by Carole4.4★May 2018

• "It was Spectacular!"

  A lovely little cottage in the heart of Keswick, local pubs, bars, restaurants, shops- was perfect! Spent every day out walking, exploring and enjoy the Lakes! Breathtaking views, good value for money! Felt like a home from home and we are already planning our trip to the Lakes!

  Reviewed by Sam4.7★Apr 2018

• "When I booked the cottage I looked for one that had parking."

  The information online said it had parking outside the cottage. On arrival the car could barely squeeze down the alley to the cottages. Inside the cottage in the information folder it says do not attempt it if you have anything larger than a small car, too late, once in you can barely get out again because of the tight bend! Also in the folder was a scrappy photo of the parking with an arrow pointing to a space that says "can park here if it's available, first come first served". There are about 8 or 9 cottages, and parking spaces for 3 cars, two of which are private. There was a car already in the space that did not move whilst we were there. The nearest parking, if you can find a space, is several roads away, as the nearest car park is a short stay only. The cottage is in a great location but we would not stay here again as we like to park the car and not use it again once we are in Keswick, and we like to be able keep our eye on it. The booking information is misleading and should be changed.

  Reviewed by Maxine3.5★Feb 2018

• "Couldn't have a good shower the water was running hot and cold then not enough ..."

  Couldn't have a good shower the water was running hot and cold then not enough hot water for a bath boiler is old and not big enough to hold a lot of water

  Reviewed by Karen3.8★Feb 2018

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