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"The steps need to be more of a slop for people with a disability"
Thank you for your feedback, it is much appreciated and fully taken onboard. We are planning to replace the decking and steps to the property during the winter months. We really hope to welcome you again to stay with us in the future. Warm Regards, The Owners
Property Owner
Reviewed by John4.7★Nov 2024
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"This lodge is situated in a fabulous place and the view is spectacular."
The contents and amenities of the lodge were possibly the best I've encountered, with even steamers being supplied - a rare thing in my experience. It took me a while to come to grips with the electric hob as I hadn't experienced that before but I soon got on top of it. The lodge is suited to anyone who might just require a place to lay their head or, like me, have a peaceful rest in comfy quarters. I love the place as did my other guests.
Reviewed by Marie5.0★Oct 2024
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"We had a lovely holiday at Hayeswater Lodge."
It is very well equipped and comfortable and the views are absolutely stunning.
The only downside was the fact that we lost the wi-fi after the first day - a member of our party had stayed here earlier in the year and reported the self-same problem - it has obviously not been resolved.
We hope to return - it is a brilliant base for a walking holiday and Keswick is a very easy walk away.
Hi, thank you for taking the time to leave us your feedback and we are so pleased you enjoyed your time at Hayeswater Lodge. We can only agree, the views are stunning!
We have had problems with the internet that we thought we had resolved, so we can only apologise for the problem you had. We are actively trying to resolve this, so hopefully all will be sorted when you return. Thanks again.
Property Owner
Reviewed by Sally4.1★Oct 2024
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"We enjoyed our stay here, beautiful views."
Kitchen and bedrooms provided everything you needed. Tv needs updating, limited channels and you cannot cast from your phone as tv is not connected to the wifi. It would have been good to have atleast a dust pan and brush to clean bits up. Both bathrooms needed to be cleaned when we arrived as they were a bit dusty and hairs in sink and shower.
Hi, thank you for your feedback. We are pleased that overall you enjoyed your stay at Hayeswater Lodge. We agree, it is a lovely place to spend some time.
The TV is a Sony smart TV, but due to planning requirements of the park we have to use the Park communal aerial system. It shows all the many channels that are available to us. It was linked to the wifi, we can only assume our router problems have dropped it out and we will re connect, apologies for the inconvenience.
A wide range of cleaning items are provided, including vaccum stored in wardrobe and dustpan under the kitchen sink.
We have passed your comments on to housekeeping, but considering our other feedbacks regarding cleanliness we were surprised.
Property Owner
Reviewed by Peter3.8★Sep 2024
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"What a superb Log Cabin."
We really did enjoy our stay, in something so comfortable and clean. This contributed brilliantly, to the best two weeks we’ve ever had in The Lakes. It’s nice after seeing landscapes, wildlife, fighter jets, and the aurora, to be able to come back to this wonderful place. I’d like to take this opportunity, to thank the owners, for allowing to stay in such a fantastic property. It’s hugely respected, and appreciated, the time and effort that must go into providing these.
A huge thankyou again, for such a great stay at Hayeswater. It was brilliant!
Best regards. Daz, Lisa, and Lynn.
Thank you for your wonderful feedback. We are so pleased you enjoyed your stay at Hayeswater Lodge. Comments like this make all the work worthwhile.
Hopefully we can welcome you back again in the future.
Property Owner
Reviewed by Daron5.0★Aug 2024
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"Great place to for families we have enjoyed staying perfect hideout thanks"
Thank you for taking the time to leave us some great feedback.
We are pleased you enjoyed your stay, and look forward to hopefully welcoming you again.
Property Owner
Reviewed by Shahzad5.0★Aug 2024
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"The lodge was very well equipped and nicely furnished throughout with plenty of storage even for four adults and two teenagers."
The view from the lodge looked good from the photos and certainly didn’t disappoint even when the weather wasn’t ideal. The suggested walk up Latrigg was well worth the effort for the amazing panoramic views. The location is peaceful with an easy walk into Keswick town centre.
Thank you for your feedback, we are glad you enjoyed Hayeswater Lodge. We have to agree, the views are special!
Property Owner
Reviewed by Anne4.7★Aug 2024
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"We were amazed at the level of comfort and cleanliness of this cabin!"
It was so well equipped and to such a high standard . Kitchen had everything you needed and then some .
A perfect setting for peace and quiet with stunning views and so well situated.
We will definatley book again. A credit to the owners , thankyou.
Thank you so much for your lovely feedback, we really appreciate it. We are really pleased you enjoyed your stay at Hayeswater Lodge, and we hope to welcome you again soon.
Property Owner
Reviewed by Denise5.0★Jun 2024
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"We have stayed in menu lodges but this one was way above them for cleanliness and comfort just what we needed quite and peaceful lovely views."
Thank you for your fantastic feedback, we really appreciate it. We are so pleased you enjoyed your fortnight with us at Hayeswater Lodge. The Lodge has been extensively upgraded, and this makes all the work worthwhile.
Property Owner
Reviewed by John5.0★May 2024
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"Fantastic views, efficient and caring customer service, pristine lodge to relax and enjoy the holidays"
Reviewed by Suhail5.0★Apr 2024
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"Fabulous accommodation, very well equipped and spotless."
A little bit out of Keswick but that is what we wanted and it gave us the most fabulous views and wildlife. Wouldn’t hesitate to stay again.
Thank you for your fabulous feedback. We are so pleased you enjoyed your stay at our lodge, and we look forward to hopefully welcoming you back.
Property Owner
Reviewed by Sally5.0★Apr 2024
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"Really lovely lodge in a fabulous location on the site."
Quiet and relaxing with everything we needed as a family of 4. We enjoyed exploring the lakes, eating in various places in Keswick and the lodge was so nice to come back to after a busy day. A great place for our family break. Thank you.
We are so pleased you enjoyed your time at Hayeswater Lodge. Thank you.
Property Owner
Reviewed by Catherine5.0★Apr 2024
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