Pelham House

41 Customer Reviews

• "The house is in a great location - close to the beautiful Fitz Park."

  The downside of the house for us, was the very to the point note left in all of the bedrooms. The note asked that the beds were to be stripped and the bedding left with the towels in the black bin bags provided. Also, there was a note in the 'Welcome Book' advising that if there was any evidence of dog hair etc when we left then an additional fee may be applied. This all felt very unwelcoming and made the end of the holiday feel rather like a visit to a Youth Hostel. We feel that we actually left the house cleaner when we left, than it was when we arrived.

  Reviewed by Jennifer3.8★Sep 2024

• "We were a family of 4 adults and two dogs."

  We had an amazing holiday with fab weather. The house is great, really spacious, comfy beds and a nice living room. The kitchen is adequate and although small everything we needed for our stay. The only negative is the size of the fridge. Could definitely do with a bigger one (possibly in the shed) as it was not possible to accommodate all our needs and for a larger group would have been insufficient. After saying that we managed. Shower room is great and as stated the stairs are steep but wasn’t an issue for us. Great to have a porch for boots and coats etc. Netflix also a bonus. We love Keswick and all its great bars and especially love the food at The Bank. We also had good meals at the Twa Dogs.

  Reviewed by Brenda4.4★Sep 2024

• "Loved our stay at Pelham House, very spacious and a lovely homely feel to the place."

  Great location, 5 minute walk to the town centre and a lovely park at the end of the road. Definitely stay there again, would recommend to anyone thinking of staying on the Lake District.

  Reviewed by Richard5.0★Mar 2024

• "The house was a bit of a mish mash, the kitchen the cooker didn't work that well and looked very old, the fridge was way to small if your stay was longer than a few days, the mattresses very uncomfortable we were told that they were brand new but they felt that they were of poor quality."

  The bathroom and the living room especially the log burner was the best things about the house very well decorated the Sofa was very comfortable, we have been coming to Keswick for the last 16 years and this was the first time we were disappointed but I have to say Sykes Cottages were very helpful in dealing with the issues. Just needs a few tweeks and Pelham house would be perfect.

  Thank you for your feedback. The owner will be able to see this feedback and so can action changes where needed. As I am sure you understand, what may suit one person for comfort may not suit the other. We are glad that you enjoyed the other aspects of the property. Lakelovers Owner Team Property Owner

  Reviewed by Margaret4.1★Mar 2024

• "Gorgeous little cottage with plenty of space and very homely and very central x would 100% stay again."

  X if anything a bigger fridge for 6 ppl for a week would be the only difference I could ask for. X but didn’t put us of coming again x thank you for a beautiful stay 5*

  Reviewed by Amy5.0★Feb 2024

• "Location is fantastic, so easy to get everywhere."

  Really disappointed that it wasn't decorated for Christmas & that we were unable to use the fire. I wouldnt mind Id phoned up Sykes just days before asking about the fire & nobody bothered to tell us. One of the main reasons we booked was for a cosy fire after hiking. Property is dated & the staircase to the attic is lethal when coming down. Trip hazard from kitchen to hallway. We bought our own decorations & the heating was good so we didnt get cold. Id probably not book it again though

  Reviewed by Emma3.4★Dec 2023

• "The property was perfect for our needs and located only five minutes walk from the town centre."

  Good sized bedrooms and comfortable lounge. Kitchen was well equipped, not that we used it much, albeit the fridge was only just adequate. Weekend parking was difficult but that's because of the popularity of the Lakes and nothing to do with the property. Just be prepared that you may not always be able to park outside the front door. The only issue we had was the first night was freezing. Better duvets / spare blankets (full size) would be useful. Once the heating was switched on the following day and the house warmed up the it was great.

  Reviewed by Nigel4.7★Oct 2023

• "Great cottage for access to Keswick."

  Small fridge, small bath, no garden, but an excellent stay never the less. Thanks

  Thank you for giving us feedback following your stay at Pelham House are are delighted that you had a great time at Pelham House and look forward to welcoming you again in the future. - The owner relations team Lakes Cottage Holidays Property Owner

  Reviewed by Bob4.1★May 2023

• "A wonderful week both in house and Keswick/ Derwent water ."

  The house was in a perfect position to town , the lake and Fitz park which was over the road. With dogs and a young toddler the park was brilliant for both. The people all friendly and the house itself was ideal, clean and all amenities at hand for us to enjoy. Will definitely visit and stay again. Felt safe and in a quiet area and parked car out side house for days with no worries . The only issue we had was that the rubbish bin was full on arrival so informed office who were helpful. No obvious recycle bin for cans, plastics that I could see easily only paper and cardboard. Recommendation would be a baby gate at bottom of stairs which would have been good for safety of a crawling baby and dogs who tried to follow us up several times and as a previous comment some privacy film in lower windows of bedrooms as overlooked and in lower windows of lounge as when people passing the dog was startled and barked occasionally but realise my responsibility to control my dog. I was really happy and pleased with the house and our stay and cannot wait for a future booking. Thankyou very much to the owner and cleaner who keeps house clean and homely.

  Reviewed by Deborah4.7★Feb 2023

• "A delightful house, very clean and spacious"

  Reviewed by Sarah5.0★Jan 2023

• "We had a lovely stay but feel some things could be doing with updating and a deep clean for example rug in living room and baby high chair ."

  Also fridge I felt didn’t work properly our food never felt cold. But we had a nice family holiday and location of house was great and will return in future.

  Reviewed by Kelly3.1★Dec 2022

• "We were really happy with the property and fulfilled all our needs."

  The only issue was that the washing machine had mould around the rim which put us off using it for our baby’s clothes. Otherwise everything was great and we’ve re-booked for next year. If the washing machine issue could be resolve by then we’d be grateful

  Reviewed by Katy4.1★Nov 2022

• "In general a nice property and would consider staying again, but there was an issue with the open fire when we used it, a strong smoke smell from the fire was experienced in the main bedroom directly above the lounge."

  I'm guessing the chimney needs some maintenance of some sort to stop the leak or blow back into the bedroom above.

  Reviewed by Brian4.1★Nov 2022

• "The house is in a great situation, close to all amenities."

  Well equipped kitchen. The stairs are rather steep so having to go downstairs to the bathroom at night was a bit of a pain. Please think about putting some blinds/net curtains in the double bedroom for more privacy - just some screening on the bottom half of the windows would be enough. The only way to get dressed currently is by closing the curtains completely and putting on the light!

  Many thanks for your comments. That is a very sensible suggestion. We will look at finding a solution to this next time we are up there. We have not received this feedback before, but I know my wife struggles with the lack of privacy in that room so will look for sensible solutions and see what we can do. Property Owner

  Reviewed by Sarah3.4★Sep 2022

• "We found the house was extremely convenient for the town We felt the kitchen ..."

  We found the house was extremely convenient for the town We felt the kitchen diner was very small for six people Otherwise it is a lovely house very comfortable

  Reviewed by Susanne4.1★Sep 2022

• "Property was very clean and tidy,ideal location for all facilities,couple of recommendations,mattresses on top floor could do with replacing,bathroom could do with an update,and fridge was rather small for a family of 6,but overall would definitely recommend,we thoroughly enjoyed our stay."

  Reviewed by Karen4.1★Sep 2022

• "This house was nice and clean, which was great."

  It was also well stocked with everything that we needed. The entrance porch for coats is very useful. A small item to add would be an iron. There was an ironing board but no iron in the property. This would have been useful for us. The downstairs shower room was very good. The upstairs bathrooms need some updating - particularly the bath area. As there were 6 of us, we needed the extra washing area. The house is very well situated in Keswick and next to the park. We enjoyed our stay very much.

  Thank you so much for your kind words. We are sorry you could not find the iron. We have purchased a new one now as we could not locate the old one either. Property Owner

  Reviewed by Hilary4.4★Jul 2022

• "Excellent location for access to the town centre on foot."

  Very quiet and peaceful even though in a residential area. Also felt very relaxed having our dog with us, felt like he was very welcome . Had everything we needed for our stay and great communication. The stairs within the house have a very narrow depth and are quite steep especially to second floor, but this was made clear in the information.

  Thank you for such a lovely review. We love it up in Keswick and it is so nice to read that others love the experience too. Property Owner

  Reviewed by Sasha5.0★Jul 2022

• "Had a wonderful break at Pelham house."

  It was perfect for 2 adults, 3 teenagers and a Labrador. Clean, warm, brilliant shower, all amenities necessary (wifi and smart TV!!!). It was the perfect base for outdoor adventures, with plenty of space for drying boots/ wetsuits/ and towels in the large porch area. Great location near the town/ park/ river and of course, views were fantastic. Whilst we would have liked an enclosed garden, there is some enclosed seating space at the front of the house which provided a viewing point for the dog to watch the world go by from! Even during half term, we found ample road parking, never being more than a few cars away from the house itself. Would recommend and stay again.

  Reviewed by James5.0★May 2022

• "Lovely house perfect location easy walk into town."

  . Would definitely stay again. Double bed mattress could be replaced. Kept nearly falling out as edges too soft. Had everything you need in the kitchen. But don’t expect anything like milk etc left as a welcome gift like in other places. Not even any salt and pepper. Obviously covid !!! Sitting room full of walking info which was helpful. Only small negative was when I had to move the settee to get something Iwhich had rolled it was thick dust with added extra of glass and finger nails! But otherwise would recommend to others.

  Reviewed by Sharon4.1★May 2022

• "Super, everything as described."

  A great location, excellent value for money. Top floor a little cold. To be expected in February. All in all, I would use again without a second thought.

  Reviewed by Mike4.4★Feb 2022

• "We had a lovely week at Pelham House in Keswick."

  The house was beautifully warm and spotlessly clean. The spacious porch was really handy for taking off boots and coats etc. and there was a space under the stairs for storage, too. The rooms were all good sized and I loved the attic room with bathroom and toilet on the same level. The bath was quite small but fitted me! Because we stayed in November, we could park on the street right outside, but this may not be the case in busier months. Street parking is free. The walk into the town was quick and not too hilly. We would happily return.

  Reviewed by P5.0★Nov 2021

• "We had an excellent stay."

  The porch for boots and coats is genius. The kitchen is very well equipped for actual cooking. Comfortable lounge. Lovely power shower. Thank you

  Reviewed by Caroline5.0★Nov 2021

• "This accommodation perfectly suited our requirements and the location is great."

  It was exactly as detailed in the specifications. The cottage was lovely and clean. The sheets smelt really fresh and the towels were so fluffy and also fresh smelling. Parking was readily available all around on the street. I cannot find anything to fault!!

  Reviewed by Liz5.0★Nov 2021

• "Very good location to amenities and restaurants."

  Steep staircase, found this challenging for those of a certain age. Upstairs bathroom needs up dating, but the ground floor bathroom excellent !!!!!!! Kitchen has everything and living room was spacious. Remote control to TV was missing ( reported ) We still managed to work with out it.

  Reviewed by Ron4.4★Oct 2021

• "Great location in relation to the centre of Keswick which is only 5 minutes walk away."

  Also possible to walk from the house into the hills around and within a few minutes to be out of the town and into the countryside. The facilities in the house are good with an excellent shower and plenty of space to leave drying clothes. The living room is comfortable and warm in the evenings. Keswick is a lively town with many place to eat and drink.

  Reviewed by Lawrence4.4★Oct 2021

• "We had a lovely holiday at Pelham house."

  Reviewed by Susan4.1★Sep 2021

• "The microwave was not heating any food and we reported this immediately on arrival."

  Sykes responded straight away and told us they would contact the owner. Unfortunately the problem was not fixed or the microwave replaced during our stay. Drainage for the ground floor shower was rather slow but otherwise we had a comfortable and enjoyable stay.

  Reviewed by John4.7★Sep 2021

• "The house provided a comfortable stay in a great location."

  The only comment I have really is that the kitchen let's it down due to size. If there was a party of 6 adults staying it would be a struggle to store food in the small fridge for a week, you'd have to keep going to the shops if you didn't eat out. We were a party of 4 adults and managed just about. Unfortunately the microwave didn't seem to work, didn't heat up.

  Reviewed by Jennie3.8★Sep 2021

• "Loved it! Very clean & everything we could possibly need was there ,even kitchen roll & soap."

  Thank you ! The only thing we would say is the doggy smell in the sitting room was very noticeable but that could be easily remedied by shampooing the rug. We had a wonderful holiday.

  Reviewed by Nikki4.7★Jul 2021

• "The house was good for our family."

  2 parents and 2 adult children and partners. The kitchen was really well equipped, albeit too small to seat 6 people at the table. We'd stay here again.

  Reviewed by Alison4.4★Jun 2021

• "Overall liked the property and would probably book again in the future."

  There's a big shaggy rug in the lounge which is probably a bad idea for a property that allows dogs as it stank of dog which we found out after our baby smelt of dog from playing on it. The property was clean in general though and although the furniture is dated (couch is newer though), that's not something that bothers us and we liked the property. Happy with the covid cleaning instructions left for bedding. It wasn't an issue for us but it would probably be useful for the listing to state that there is no toilet on the first floor so using the stairs to either the 2nd floor or ground floor is required during the night. I could see this being a problem for less abled people. Loved the bath being in a cupboard room! Shower room was modern and clean. Good temperature as well. Central heating worked very well and was needed even in August! Wasn't cool enough to use the wood/coal fire but all utensils for it were there.

  Reviewed by Owen3.8★Aug 2020

• "Very dated needs a bit of TLC shower was useless and was more of a dribble, pillows need replacing and the attic bedroom is really just suitable for children."

  The kitchen is very tiny unlike the pictures online.

  Reviewed by Caron1.9★Oct 2019

• "Main problem was cleanliness, especially the kitchen."

  The Lounge rug & armchair smell of dogs, as did a bathroom towel. Everything felt like it was done 20 years ago and some areas now need a refresh. The pictures of the property were misleading and made the kitchen area feel much bigger than it was. The “Bike Store” was actually the front glazed porch, and whilst being a back to back property, you have to squeeze past the bikes to get out. Also when you go out without your bikes, they are on display and not the most secure! The bedrooms were all ok and the beds were comfy. I wouldn’t want to stay here again mainly because of the grimy kitchen. Sorry just being honest!

  Reviewed by Gary2.8★Aug 2019

• "When I booked the holiday for 4 nights (Friday-Monday) for myself and a few friends for a short walking holiday I didn’t realise the price was the same as the full week."

  If I had known this I would have taken the full week and stayed on. You should make this information PROMINENT before the booking is completed.

  Reviewed by Steven4.7★Jun 2019

• "Central location five minutes to town parking not a problem weather unavoidable ..."

  Central location five minutes to town parking not a problem weather unavoidable but didn't dampen enjoyable holiday Pelham house ideal for family of six booked at short notice and was quickly accommodated thanks again Sykes cottages

  Reviewed by Jim5.0★May 2019

• "A tidy and clean house, near Derwent water, convenient to cook"

  Reviewed by Xiaoyan5.0★May 2019

• "The stairs are very steep."

  Considering we had an 85 year old Grandad with us this did give us some worries.Luckily he is fairly agile despite having had two knee replacements.

  Reviewed by Chris3.8★Feb 2019

• "We stayed at Pelham House over Christmas."

  We were a bit apprehensive at first as we were planning to cook Christmas dinner for the family and weren't sure if we would have the dinnerware and cookware we would need. The kitchen was perfectly equipped and everything went well and couldn't have been better. The cottage was perfect for our needs once we figured out how to work the central heating. It was a very comfortable and homely cottage with original features and in an excellent location for the town. We took two dogs with us and there were some lovely walks nearby. I would stay at this cottage again. I don't like to be negative about such a nice cottage but perhaps a Christmas tree at that time of year would have been a bonus however such a minor thing wouldn't stop me visiting again.

  Reviewed by Margaret5.0★Dec 2018

• "Pleasant accommodation with original features, such as fireplaces in bedrooms etc."

  , though we didn't consider using them of course, as the accommodation is centrally heated. We needed to adjust the thermostat from time to time as it was late summer and the heatwave had long gone. One of our party, who is quite an elderly person, wanted a bathroom/toilet on the same level as her bedroom, so she decided the top floor would be best for her. The steps were quite steep, but she managed. One minor thing to point out was a low beam on the top floor which needs a BIG notice on both approaches to it. Once bumped into, a notice wouldn't be required, as you tend to remember, but it's just that initial bump that could be avoided. Also a small pan would be an idea, to help with the environment, and we took all the recycling home, as didn't appear to be a recycling bin.

  Reviewed by Richard W3.8★Sep 2018

• "The cottage was not what we expected."

  On arrival The patio area was dirty,the porch needed painting dustbin stank weeds growing rubbish on The ground .this is a sitting out area?first impressions were not good.Now for inside.My wife spent Friday evening wiping the kitchen over all the tops were cleaned with cif the cloth was rinsed twice the water was brown. Shower filfy around the channels.curtain rail came down.the owner needs to look after the house a bit better,it needs love and care clearly it's not getting it,i could go on and on with a list It's not fare for your customers to pay those sort of prices,to be met with a holiday home like this,it Spoils the holiday.I would appreciate a phone call from yourselves or the owner of the house.it's not the cleaners fault Your sincerely J Cookson

  Reviewed by Johnathan2.8★Aug 2018

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